Amazon India Complaints & Reviews

I recently purchased a moto g turbo (White) phone from amazon.In website in a very good deal. The actual price of that phone is rs 12499 but after using a promo code the price of this product reduce to rs 4999.Before placing my order i go through the seller profile of "cloudtail" which i found very satisfactory and it's a trusted seller of amazon so i purchased it through my credit card and after placing the order i got an amazon order number:[protected] and amount of rs 4999 had been deduct from my credit card.
Next day i got a mail from amazon email id ([protected]@amazon.In) that my order got cancelled. They gave me the reason "we regret to inform you that your order for moto g turbo was processed at a discounted price due to a technical issue. As a result, the order will be automatically cancelled."
We buy stuffs from amazon because of the trust they carry, but what they did for creating publicity of "moto g on amazon" advertisements is not at all tolerable. I request you to take an action against them, i don’t want refund, i just want my phone & compensation for cheating me. I'm having all proofs as screenshots
Thanks

I had placed an order from amazon.In (Online shopping website) on 27th march, 2016 .I ordered "moto g turbo (White)" mobile. I had successfully ordered the mobile with order id: "order #[protected]" and received a confirmation mail from amazon. The mobile costing rs.12499/- but after applying promo code which cost rs.7500/-, only rs. 4999/- was payable on the phone.
Later on, i received a message from them stating that my order has been canceled without stating any reason. After then they refused to take the order.

I purchased a Vatsla Women's Black Embroderied Border Work and pallu with Heavy Embroderied Blouse piece (blue Black Color vof-136) from amazon.In.Its defective item called to amazon customer care several times but always told me "sir tomorrow we will replace the product but still i haven't got any response from amazon.

Order Number:[protected]
Order Placed: 16 Feb 2016
Order Total: Rs.879.00

my mobile no. [protected]
Name shahid alam
email id [protected]@mexexhibits.com

Dear amazon, i have ordered asus zenfone max zc550kl(16gb, black)mobile phone about 8days back that is on[protected] to the address m.N.Bhaskara rao, andhrabank, narayankhed, medal district, telangana, india.And the provided expected delivery date by you is 1st april 2016 .Still this date that is 2nd of april i didn't receive my order and at least didn't receive a message to my number this is very insane.I want to know the status of my order .My order number is[protected]

It's been 2 weeks since i placed an order for a tv with amazon for which i gave a wrong delivery address. Iorder id:[protected] i was told that delivery address can be changed only within cities and i have to place a new order for a different delivery address. My previous order could not be cancelled as the process for shipping had started(Within couple of hrs from my order). The customer service guy assured that he will intercept it during courier dispatch and stop delivery. He assured me that he already did that. Very courteous guy you see. But still the courier guy called again (4 days from my order)and my second chat with another guy confirmed it was taken care and said that it will be sent back to the seller and once it reaches the fulfillment centre, my refund will be processed. 10 days gone and no idea what's happened. I chat again today and i am told i will get a response without fail within 24 hrs. Unsure and have lost faith. Lot of money is locked with them. Those guys are courteous, but cannot solve customer problems quickly. Wondering what action to take next!!!

Respected sir...
I booked moto g turbo dated 27 march in 4999/- rs witjh mentioning promo code & received confirmation mail of the same from amazon india.
But
after 3 days amazon cancelled order by reasoning technical issue through mail.
Order no:[protected]

attached screen shot of mail for more information.
Do needfully to solve th same to make that deal possible.
Thanks.

Sir, i have ordered a Moto G Turbo (white) from amazon.in on discounted price on sunday, March 27, 2016. The order was placed successfully. I have attached some images which proves that the order was successfully placed but after some hours i got a mail from amazon.in that my order has been cancelled.The reason which they gave to cancel the order is that there is some technical issues with their site due to which it was showing at discounted price. They are not delivering their service properly and they are clearly playing with customer emotions.I just want to get the phone at the same price on which i placed my order.Please look into this matter and solve it as soon as possible.Thankyou

Hi team,

I order westido 5 seater sofa set on march 27th 2016 worth 24 k, today got a call from blue dart that is 1st april 2016, we got the product but sue to insufficient space at home asked blue dart team to take the product back, as it wasn't fitting in the stairs sue to narrow space.. I reported with the concerned team about the issue.. I made payment through credit card

Order #[protected]
I got a call back from supplier stating that they will have to deduct courier charges rs 6000... Which is really not fair i feel.. Even spoke to executives even they had the same ans.. Why do we have to pay so much when we haven't used it.. Due to lack of space we returned it

I was very happy amazon customer.. I need a solution for this asap

Why do you fool customer by easy return policy..

I order a mobile moto g turbo on amazon india. I applied a coupon of discount worth rs 7500 on that product. And the coupon was sucessfully applied and the order was also sucessfully placed. But after some time when i opened my order section in amazon to check that whether my order js dispatched or not then i saw that there was not order of my moto g turbo in my order section. I feeled vry socked about that. Then i contacted amazon customer care then they told me that that was a pricd error and the order was canceled by system. But this is fully fraud by amazon. I want my moto G turbo mobile to be successfully delievered. My regisstered email is is pankaj.[protected]@gmail.com on amazon and registered mobile number is [protected].

I purchased a mobile lenovo vibe k4 note (Black, 16gb) from amazon.In.Its not working properly, i called to amazon customer care several times but always told me "sir tomorrow we will replace the product but still i haven't got any response from amazon.

Please suggest.
Product details:-
Lenovo vibe k4 note (Black, 16gb)
Serial number: imei - [protected]
Order placed: 21 march 2016

Worst service provided by a worst dealer "amazon india".Had ordered a edifice casio watch worth rs.6000.On delivery received a stone wrapped in a box of edifice.Fooling people on the name of brand, worst experience ever happened till that, worst service provided by "amazon india".Awaiting for the return of this stone, awaiting for the return of this stone with refund of the entire amount as soon as possible.

There was offer on Amazon.in online shooping for MOTO-G tubro(White) mobile handset which in 4, 999. I booked the mobile and after sometime they said, because of server down this thing is happen and they revert the offer, We have wasted time for the same, Please register my complaint against this.

On 21/03/2016 i ordered a redmi note prime mobile phone+screen guard+back cover prepaid and online on amazon.In of rs. 8274/- which were supposed to get delivered to sanjeev kumar, punjab national bank, rajendra place, delhi 110125 before 26/03/2016 as promised by amazon. But due to holiday on 23, 24, 25, 26, 27 march 2016 bank remained closed. Still amazon internet site is showing that the mobile phone was delivered to the customer on 25/03/16 at 07:26pm, though sanjeev kumar was not contacted by the courier service personal before giving such delivery and since sanjeev kumar was not there in bank as bank was closed, the mobile phone delivery receipt did not got signed by sanjeev kumar. Despite of these facts amazon has yet not taken any corrective action to resolve my problem neither they are processing refund of rs. 7999/- in my bank account. Daily i am calling amazon customer care and daily they are just saying me to wait for some more time. Out of the three items ordered, except mobile phone rest have been delivered by amazon.
I want amazon either to deliver the concerned mobile phone as early as possible or give my my money back as refund as items were supposed to get delivered before 26/03/16. 5 days have passed away and amazon is showing no progress in my fake delivery case.
Everyday i am talking to a new customer care executive of amazon and wasting my precious time in explaining the matter to him/her which is giving me tension and pain.

My order no is:[protected]
It was placed on 27 march 2016, sunday.
I got one coupon code from my friend and i used it for the purchase of "moto g turbo " which was priced at 12, 499 and then after applying coupon code my order was confirm for 4999. I even got order confirmation mail from amazon india. After a day i got sorry mail from amazon about cancellation. It stated that order was accpeted in discounted price due to their technical issue and they were sorry for this. Soo i want to complain against amazon for cancelation of my order due to their techincal issue and which i was totally not responsibe.

I had ordered a google cardboard vr kit by dmg on 25th march 2016 the purchase was already done by credit card.The expected delivery date was 30/3/2016. On that day amazon is saying that a delivery was attempted. Also the delivery boy kept his phone switched off. Next day i.E today the same thing happened the boy didn't pick up his phone, kept it off. Same message sent i.E. A delivery was attempted. Morever amazon said that the delivery could not be done because the addressee was not present. I had made shopping through amazon earlier but this was my worst experience.

I purchased a mobile in offer, 'moto g turbo white 16 gb', from amazon.com and had done its payment, i got email confirmation that my transaction is successful and my order is placed successfully. After some day they emailed on their own that my ordered is cancelled, and returned my money after next 3 day, firstly if i have purchased anything, how could they cancel it, they own no right on the product after my payment for the product. I want my mobile anyhow, now that product belongs to me, and they have no right to take my goods.This is violating my consumer right, i want a prompt response toward this. Either they contact me and give me my mobile at the price i had purchased or give penalty for this act, that govt. Decide judicially.

Reference
Amazon.In
Order no#[protected]
Placed on 27th march 2016
Email id linked to account: [protected]@gmail.com

I order a moto g turbo phone at low price then its orignal price so i ordered successfully then I get the order confirmation mail on my registered email id then next day they cancel my order as they saying It was a technical issue for such a order.So I want my order as per my order confirmation pls take some actions for this I hope you will help me.I attached my order confirmation mail pic.

Amazon cheating people by sending wrong product and saying no return after selling it. Delivered wrong product, now saying its not our mistake its seller mistake ??? no one is taking responsibility for the mistake happened. Very bad customer support team. talking very rudely.

very bad experience from Seller & amazon. Wrong product delivered & not giving proper support to customers.
I had order orange top & they delivered some navy blue top in the package. refer attached pics.
I will suggest that don't order from Amazon as well as the seller - Gritstones, or check your order that they delivered right product or not.
I continually contacting Amazon as well as seller but no one taking responsibility for the mistake & no one is interested to correct the same.
Due to there mistake i am suffering a lot. last 3 days i doing cont followup with Amazon & putting 15 mails to seller & 20 + mails to Amazon, but no one doing anything. I am wasting my time with such kind of communications.
The seller is saying that the product is out of stock, but the fact is the same product he is selling on his own website with Rs. 699 - https://www.gritstones.com/women-111/top-wear-women/casual-tops/orange-casual-to...⇄
if the product is out of stock then how can he will sell the same product on his website. the mistake was happen from seller then he have to take responsibility & exchange the same if he have the product at his end. But he is not doing the same & the amazon support team telling me that you can buy the product from seller website. but why should i do the same. If the same product i bought from Amazon on Rs 299 + 50 rs shiping charges & now telling me to buy with Rs. 699.
The Amazon customer support team is sooo bad, talking very rudely with me, while conversation they cut your phone if they are not able to answer. I never seen such worst support team ever.

Very very bad exp & service.

I have ordered a watch "rosra trendy smart mens boys gents wrist watch" on jan 22, 2016 but it was not the same material i have ordered... The product was too cheap and pathetic that can not be explained. It was told that the watch is on discounted price of 80%.

Now, i am going to file a case against amazon!! Now i want the product 400 + 80% discounted added to it!! You chaeter!!!

Same on you guys!!!

Order id[protected] by professional.[protected]@gmail.com

Revert back immediately on [protected]@gmail.com

The story begins ofcourse by ordering a gift for my friend's daughter on 15th March, amount paid & both o[censored]s excited to receive this product. However wen u r ordering frm Amazon India plz b rest assured tht they will make your experience hopeless.. N u wud b left feeling disgusted tht a world renowned wen comes to India is worst than other Indian players.. To top it all, overall rude customer experience!
1:Rude delivery boy whose call i[censored] miss n call back after 3-4 mins tells u to wait fr ur order next day as he has already travelled 7-8 Kms in 3-4 mins.. ‪#‎Amazon‬ hired superman fr product delivery
2: call up customer care, the lady on other side tells u tht u hv no idea abt how things work here so all u hv to do is listen to her else she will start shouting at u
3:call escalated to ‪#‎SeniorLeadership‬
First of all de r not ready to escalate d call n den wen u force them to, ‪#‎Haseeb‬ assured you on 22nd March tht product will surely b delivered tmrrw
4:after waiting, on 25th March, I again call to check ur product delivery #SeniorLeadership acknowledges that falsely their transportation team has updated d status of "DeliveryAttempted" wer in it was never
5: Another member of #SeniorLeadership ‪#‎Sunny‬ assures tht he will ensure tht my product will be delivered next day n I'm still waiting for my product on 29th March!!
i am waiting for the delivery of my product or money returned!!