Claimed

Amazon India Complaints & Reviews

1
Last updated Mar 26, 2024
Complaints 19921
Resolved
1456
Unresolved
18465
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2007
1047
+91 80 4197 0000
792
423
+91 44 3088 3088
535
342

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 923

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Khan S
from Mumbai, Maharashtra
Report
Copy

Feeling cheated

Address:560055
Website:amazon.in

Purchased 5 bottles of clear shampoo from amazon. There was a ₹. 20/- per bottle discount on mrp, but amzon charged full mrp. i.e. ₹. 79/- per bottle and didn't pass the discount totaling ₹. 100/-....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mazal
from Mumbai, Maharashtra
Report
Copy

Received wrong product

Address:Thane, Maharashtra, 400607
Website:Amazon.in

I have order a gold coin on 8 jan 2016 I recived on 13 jan but when I open a package it was just a pendrive I called amazon customer service I have registered a complaint and they told me that give 3 days seller to respond after 3 days I called amazon customer service again they said seller is saying that he shipped right product and seller is having a footage of it.I said so how I got this pendrive then agent said I will file atoz claim...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
archisa
from Kolkata, West Bengal
Report
Copy

No pick up for damaged item during more than one month

Address:Kolkata, West Bengal, 700084
Website:www.amazon.in

I received Easy Press Measure Oil Vinegar Dispenser Container
Sold by: insastacom
Shipped: Jan 3, 2016
Quantity: 1
on 8 January, 2016, but I found it damaged, I file a return and requested to replace the item, the assured me 7-8 times, but no one has come yet to pick up and now it is showing that
This item is no longer eligible for return.
The return window closed on Jan 18, 2016.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swetha Hati
from Guwahati, Assam
Report
Copy

Non delivery of product & no refund or solution

Address:Bangalore, Karnataka, 713101
Website:www.amazon.com

Hi

The worst and disgusting experience i have got from Amazon.

I placed the order on 16/01/3016 (Order ID[protected] Waited for the product till 30/01/2016. Cancelled the order on 31/01/2016 and requested for the refund coz it was a pre paid order. Bit till date i am suffering for the same.

Also don't know the reason for non COD facility from pin code-713101. Other than Amazon all other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhaskar-hyd
from Hyderabad, Telangana
Report
Copy

Not received cash back for october order

Address:Hyderabad, Andhra Pradesh, 500049
Website:Amazon.in

Hi, my Order #[protected] with Amazon.in, Placed in October month 2015. I was supposed to get cash back by 17th Jan 2016, but received partially received.
It's been a month but Amazon got it solved. I need my cash back with interest
Amazon is not trust worthy!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satyam developers
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issued by company but not credited into bank account

Address:Chennai, Tamil Nadu, 600119
Website:Amazon.in

Hi,

For my return amazon has issued my refund amount on 1st feb 2016 but this is still not credited into my bank account, I sent so many mails to the amazon's customer care but still they are not replying on that, My around 18000 INR is with them from around 25 days, I asked them to give me any reference number if they credited, If not please credit the amount as soon as possible,

Please find attached scan...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharmendra Awasthi
from Mumbai, Maharashtra
Report
Copy

Activation of my amazon prime membership without my approval

Address:Bangalore, Karnataka, 560055
Website:www.amazon.com

Dear Sir/ Madam,

I have an account on Amazon.com for shopping. Last month I did some shopping on Amazon using Amazon Prime Delivery service which completes the delivery in 2days.
I just took trial for a month but this Amazon website renewed my Yearly Membership and deducted amount of 99USD from my Credit Card without prior informing without any reminder mail or call. This made my Credit Limit to Negative.
And...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kdvartak737
from Vasai-Virar, Maharashtra
Report
Copy

Refunding

Address:Thane, Maharashtra, 401303
Website:www.amazon.in

I bought gas stove in sale for rs 2999 from amazone india, after few day they cancel that order and giving some courier issue, they i bought same product with out sale and asked for refund of deference, they agreed n promised me about same, then now they refusing of refund and instant of refund offering me gift card wich i dont want
kuldeep vartak
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Trisha Deka
from Thiruvananthapuram, Kerala
Report
Copy

Non delivery of product

Address:Kamrup Metropolitan, Assam, 781005
Website:Amazon india

I had ordered an envie battery charger, it was supposed to be delivered by 11th of February. I have been tracking the item details and found that the product has been returned to shipping address as the customer refused the delivery. I on the other hand, did no such thing.
On another incident, around ten days back I had ordered a one plus two mobile case from noise, it was to be delivered but the delivery person was unbelievably rude...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurgaon, Haryana, 122001
Website:amazon.in

I have order lenovo k4 in flash sale on 9 feb order[protected] whose guranted delivery in 1 day.But till 11 i dint get the order delivered i call to amazon and executive said me it is stuck and will be deliverd in 2 days but next day when i called for enquiry executive tell it is stuck and you didnt get order and cancel automatically.I
If they are not able to provide than why they are talking They just cheated common people...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Shilon Kabiraj
from Durgapur, Maharashtra
Report
Copy

Account lock/block/hold. I can't sign in. My rs.3000 stolen by amazon india

Address:560055
Website:www.amazon.in

Respected Sir/mam..

I'm Shilon Kabiraj from Durgapur, West Bengal. I'm a Student by profession (B.A 3rd Year), i was place 2 order at Amazon.in on 7th and 8th Jan 2016, My Amazon account email id is [protected]@ymail.com (kkr means Kolkata Knight Rider) mobile no: +91 [protected], my problem in a simple line : I have Rs.3001.00 in my Amazon Gift Voucher Account but I can't Sign In.
And i request to you and all, please kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Milee Ramraika Agrawal
from Pune, Maharashtra
Report
Copy

Cancelled order without any intimation.

Address:Pune, Maharashtra

I ordered a magic cup on 9 Dec 2016.
I called yesterday, I was told that product was dispatched..but today when I tried to check my order it was not showing any order..when I called customer service they told it was cancelled..
Hw can a reputated company as amazon be so irresponsible ..I need this cup before Valentines Day..please check and do send again my order..its most urgent....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritam_t
from Noida, Uttar Pradesh
Report
Copy

Whiteboard

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.amazon.in

I had ordered a White Board from Amazon from the seller HAKIM on 4th of Feb. It hasn't been delivered as yet and all I got was a call from Speed Post (the courier service) saying that they cannot deliver the product as it would not fit in a cycle.

Fit in a cycle? I paid Rs.214 just for shipping charges and they give me this reason.

I contacted the seller on email as well but he tells me lies that the courier...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush Bharti
from New Delhi, Delhi
Report
Copy

Cashback not provided as mentioned.

Address:New Delhi, Delhi, 110045
Website:amazon.co.in

I purchased Mi4i Mobile Phone as part of the Amazon Festive Sale from 13th to 17th Oct 2015 which was entitled with the HDFC cashback of 1500 INR. It supposed to come on 17 Jan 2016. I just got mail of "Cashback Successfully Processed" but its still not been reflected in my bank account statement....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deshpande R P
from Bengaluru, Karnataka
Report
Copy

Badminton racket - order # 171-1597044-5488349 - order made on jan 6, 2016

Address:560018
Website:www.amazon.in

Even after 35 days and several reminders, telephone calls and mails, the badminton racket (Rs. 3, 550/- paid online) has not been delivered. All executives, available on phone and email suggest only one thing to claim a-z guarantee and provide link (Https://www.amazon.in/gp/a-z-guarantee/submit-claim.Html). I have tried at least 25 times, but the website shows "there was an internal error in our system. We logged the problem and will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pksubbu
from Noida, Uttar Pradesh
Report
Copy

Nokia xl black colour

Address:110064
Website:www.amazon.in

Dear Sir I have been cheated by Amazon India for providing me Nokia XL Black colour in the year 2014. The mobile is not working at all. It is under 3 year Warranty. I have received email from Ms.Sandhya that this mobile has 3 year Manufacturer Warranty. Please help me Sir. I Amobile is the seller at amazon.in All the senior officers are useless and they have provided me wrong information about this product. Regards P K Subramanian...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Surat, Gujarat, 395007
Website:www.amazon.in

The bundle offer (smartphone + VR Glass), was incorrectly configured at Rs. 13, 297 instead of Rs. 12, 499. so i have selcted COD. so if i am selcting COD so why should i pay 13, 297 instead of 12, 499. once i will pay they will give me gift card which is not applicable on( Kindle eBooks & Apps). i just want invoice of 12, 499 & payble amount 12, 499 ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanwar Singh Jyala
Report
Copy

Customer centricity

Address:Gurgaon, Haryana, 122017
Website:Amazon.in

Amazon is very pethic in customers centricity.

I have ordered an mobile flip cover from Amazon and I think it was the biggest mistake.

1. Your courier delivery boy had updated the status "delivery failure as the addressee is not available."
My response: He didn't attempt for delivery. Nor he made me any single call. How could a simple courier delivery boy can fool the entire Amazon.

2....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shariqueshkh
from Gurgaon, Haryana
Report
Copy

Amazon india more money deducted

Address:Mumbai City, Maharashtra, 400710
Website:AMAZON.IN

I registered Lenovo K4 Note with VR Bundle which was for Rs. 12, 499.
But When i purchased it, it Rs. 13, 297 was final bill amount.
Plz see the attachment for detail.

When i asked them from refund of the difference amount they accepted that it was a mistake from there end but they would give me refund in the form of Gift card which i can only use on Amazon

I told them to give me refund in my bank...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560052
Website:www.amazon.in

Its been almost a month I am trying to get in touch with Amazon customer support for return which was raised on 15th Jan. I spoke to different leads which keep on giving me assurance that it'll be taken care within 24-48hrs. Till date nothing has been done.
I even marked mail to Amazon head Amit but all in vain. At last I am getting in touch with you kindly help me in getting my refund of 46799/- which I paid to this company. I am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy