Claimed

Amazon India Complaints & Reviews

1
Updated: Nov 18, 2025
Complaints 20198
Resolved
1475
Unresolved
18723
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 923

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
P_rabh
from Delhi, Delhi
Mar 27, 2016
Report
Copy

Address: Bangalore, Karnataka, 560052
Website: Amazon.in

Hi This is regard with order no.[protected]. I have received an e-mail regarding cancellation of my order without any prior information of it. On calling customer care I have been given some weird reasons that the promo code was invalid and the site got hacked, the reason it is applicable while placing the order. I really don't understand if it got hacked why it is specifically applicable for only one product. Anyways, as a customer I have applied a valid promo code and placed the order, so I should received my product on that offer.
I would like to escalate this.
I hope my request will be heard else I should go on other legal ways as well to raise the voice against amazon.

Thanks & Regards,
Prabhjeet
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Thejas J
    Mar 27, 2016
    Report
    Copy

    Address: 560091
    Website: WWW.Amazon.in

    I had ordered Moto G turbo on Amazon.In at around 2 pm, I did receive the order confirmation. To my mail and later in the evening at 6 PM I received a message from amazon.in saying your order has been cancelled.

    Why was the order canceled without any consent, If the product was out of stock its their responsibility to not to receive orders. They should deliver the product once confirmed.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Viju Patil
      Mar 27, 2016
      Report
      Copy

      Address: Pune, Maharashtra, 411057
      Website: amazone.in

      I had ordered Moto G turbo on Amazon.in at around 2 pm, I did receive the order confirmation. Later in the evening at 6 PM I received a message from amazon.in saying your order has been canceled.

      Why was the order canceled without any consent, If the product was out of stock its their responsibility to not to receive orders. They should deliver the product once confirmed...
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        ssnagesh
        from Hubli, Karnataka
        Mar 27, 2016
        Report
        Copy

        Address: 560066
        Website: www.amazon.in

        Around 2 pm i booked the Moto G turbo from Amazon India and the order was confirmed.
        But when i checked the status of the order at evening around 6.30 it was cancelled.
        Even i got a mail saying refund has been initiated. WIthout any notice they have cancelled the item. If it is out of stock they should mention it while booking. They should deliver items once confirmed.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sagar sarvaiya
          from Mumbai, Maharashtra
          Mar 27, 2016
          Report
          Copy

          Address: 400064
          Website: amazon.in

          Order id[protected]

          I had ordered Moto G turbo on Amazon.in, I did receive the order confirmation. Later in the evening amazon.in saying your order has been canceled.

          Why was the order canceled without any consent, If the product was out of stock its their responsibility to not to receive orders. They should deliver the product once confirmed.
          +1 photos
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Masudy
            from Shimoga, Karnataka
            Mar 27, 2016
            Report
            Copy

            Address: 560035
            Website: www.amazon.in

            On 27th march, 2016. I have placed an order - moto g turbo for 4999/- (Applied a promo code - gyjqj3yw). Payment was done and order got placed successfully.
            It was mentioned that the order will be delivered by 30th march, 2016.
            After 4hrs received a mail from amazon stating refund for amazon order# num was successful.
            But, i haven't cancelled the order then how come amazon can cancel my order.
            I'm deeply disappointed with the service provided by amazon. Companies like amazon are playing cheap tricks and playing games with customers feelings.

            Amazon have a gut feeling that nobody can complaint on them whatever the cheap tricks they do.
            I request you to take serious action on companies like "amazon.In" who are trying to fool their customers.
            +1 photos
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rajee.yandamuri
              from Nellore, Andhra Pradesh
              Mar 27, 2016
              Report
              Copy

              Address: 500029
              Website: www.amazon.in/Motorola-MOTO_G_TURBO-Moto-Turbo-White/dp/B019FWXIX4/?tag=save0b-21

              Today I ordered a moto g turbo from Amazon under some promotional offer 60% off. Order was successful and they also debited money from my bank account.

              Few hours later they send and email about refund of the money even though I did not cancle the order. On calling customer care they saying the offer was placed mistakenly so u will not be getting the delivery. And also refund will take 4 days to transfer. Such a huge company is not expected for such mistakes and they cannot hold my money for 4 days without any reason.

              I have email for confirmation of order that I placed and of successful payment also.
              +3 photos
              Amazon India customer support has been notified about the posted complaint.
              Today I ordered a moto g turbo from Amazon under some promotional offer 60% off. Order was successful and they also debited money from my bank account immediately and few hours later I got an email about refund of the money even though I did not cancle the order. On calling customer care they saying the offer was placed mistakenly so u will not be getting the delivery.

              And also refund will take 4 days to transfer. Such a huge company is not expected for such mistakes and they cannot hold my money for 4 days without any reason.

              I have an email for confirmation of order that I placed and of successful payment also.
              I also placed the order with Order #[protected], and got the confirmation mail as well.

              But now the order is cancelled, and no reason specified.

              I am feeling cheated.

              Amazon india moto g turbo order cancelled by company - Comment #2343843 - Image #0
              how can you cheat to your customer, once my order placed and money deducted then without my approval how can any e-commerce company can cancel the order. Its really very bad experience from amazon.
              Completely agree with Sanjeev

              Wrong product receive and not refund money

              I have received wrong product . They are not send my refundable check . That time customer care are not contact with us. My
              Order ID[protected]:
              1 of Madhu Art Women's Cotton Jaipuri Bandhej Dupatta Stole (DUP0011, Multicolor, Free Size) [ASIN: B01517NLWU]
              Always send an e mail give only two days
              Helpful
              Found this helpful?
              5 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                skumar.empire
                from Gurgaon, Haryana
                Mar 27, 2016
                Report
                Copy

                Address: New Delhi, Delhi, 110059
                Website: www.amazon.in

                Today I requested a moto g turbo from Amazon under some limited time special 60% off. Request was effective and they likewise charged cash from my financial balance. Couple of hours after the fact they send and email about discount of the cash despite the fact that I didn't cancle the request. On calling Customer care they saying the offer was set erroneously so u won't be getting the conveyance. Further more discount will take 4 days to exchange. Such a colossal organization is not expected for such slip-ups and they can't hold my cash for 4 days with no reason.
                +1 photos
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shreyas J
                  Mar 27, 2016
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560091
                  Website: www.amazon.in

                  I had ordered Moto G turbo on Amazon.in at around 2 pm, I did receive the order confirmation. Later in the evening at 6 PM I received a message from amazon.in saying your order has been canceled.

                  Why was the order canceled without any consent, If the product was out of stock its their responsibility to not to receive orders. They should deliver the product once confirmed.
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    1
                    100rb
                    from Delhi, Delhi
                    Mar 27, 2016
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110042
                    Website: amazon.in

                    I have placed an order today at amazon .in . i have bought moto g turbo 16 gb model, i have applied an code which provide me rs 7500 discount on my product, and that reduces my final cost to 4999 rs.amazon has canceled my order without my notice or without my permission . now when i called customer care of amazon they told that they have canceled my order because of fault in amazon site . how can they cancel my order when it was successfully placed. i hv receieved order confirmation .i want this order and it is also my right . amazon has no right to play with customers emotion . this publicity stunt cannot be bear by any person. everyone should file complaint against amazon regarding this.order no is . Order #[protected].
                    +1 photos
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      lalitmaniyar94
                      from Jalgaon, Maharashtra
                      Mar 27, 2016
                      Report
                      Copy

                      Address: 560055
                      Website: e-commerse site

                      I have ordered mobile handset named "moto g turbo (white)" from e-commerce website amazon.in on 27/03/2016 at 2:21 pm afternoon worth rs 12499 under promotion for rs 4999. but now they cancled my order saying that it is a price error. i had also made online payment about this at the time of order. so please help me and solve my problem as soon as possible. i m attaching scrren shots of mails they sent to me.
                      +3 photos
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Khalida Anjum
                        from Delhi, Delhi
                        Mar 27, 2016
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110006
                        Website: Www.amazon.in

                        On 27 march 2016 i have order moto g turbo edition for rs.4999 and also received my oder confirmation email . But after sometimes when i review my order after 2-4 hour i saw that amazon have cancel my order without my concern . I felt cheated n this is fraud from a consumer point of view . I want my order back n want its delivery. And i have also not received order cancellation segment from them
                        Date:27 03 2016
                        +1 photos
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Asħwıŋ R. Parmar
                          from Mumbai, Maharashtra
                          Mar 27, 2016
                          Report
                          Copy

                          Order #[protected]

                          Don't promise something you can't keep. Behaving Like a Cheap E-commerce website won't help the "Most Valuable Brand" in the world

                          Okay ₹4, 999 was an unbelievable price, I knew you made some errors. It's fine everyone make errors. But if you make errors you should be held responsible, not secretly cancel our orders without even apologising. An apology might have been a little better, but now those angry customers will definitely try and fight you, I know they'll never win coz you've those TnCs of yours, but maybe what you won't have is the strength to face those customers open-heartedly. I feel for the sake for goodwill, you should respect the customers and keep the order or atleast apologies and give Gift Card.
                          Amazon India customer support has been notified about the posted complaint.
                          PROOF : Amazon delivered Moto G Turbo in Bangalore @ 4999 .. Gear Up #amazon.in, ... U cancelled my Order citing STUPID Reason

                          Order #[protected]

                          Don't promise something you can't keep. Behaving Like a Cheap E-commerce website won't help the "Most Valuable Brand" in the world

                          Okay ₹4, 999 was an unbelievable price, I knew you made some errors. It's fine everyone make errors. But if you make errors you should be held responsible, not secretly cancel our orders without even apologising. but now those angry customers will definitely try and fight you, I know they'll never win coz you've those TnCs of yours, but maybe what you won't have is the strength to face those customers open-heartedly.

                          Cancelled order - Comment #2344366 - Image #0
                          agree with the this complaint
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dhwanil Mukhtyar
                            from Mumbai, Maharashtra
                            Mar 27, 2016
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400053
                            Website: Amazon.in

                            Today I ordered a moto g turbo from Amazon under some promotional offer 60% off. Order was successful and they also debited money from my bank account. Few hours later they send and email about refund of the money even though I did not cancle the order. On calling customer care they saying the offer was placed mistakenly so u will not be getting the delivery. And also refund will take 4 days to transfer. Such a huge company is not expected for such mistakes and they cannot hold my money for 4 days without any reason.
                            I have email for confirmation of order that I placed and of successful payment also.
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Paras_nagpal12345
                              from Hoshiarpur, Punjab
                              Mar 27, 2016
                              Report
                              Copy

                              Address: Karnal, Haryana, 132001

                              Today I ordered moto g turbo and applied promotional code and I got the Rs. 7500 discount. Actual cost of the product was Rs.12499 and after applying promotional code it was of 4999. Now company automatically cancelled the order without giving any discription.
                              Now I want that the company should compensate for doing this.

                              I ordered the product through amazon application on my phone.
                              +1 photos
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AkashChauhan1996
                                from Vadodara, Gujarat
                                Mar 27, 2016
                                Report
                                Copy

                                Address: 560055
                                Website: www.amazon.in

                                I have bought moto g turbo edition. My order got cancelled.
                                My order number is:[protected]
                                I placed order on 27th march 2016 at 02:10 pm.
                                I came to know that my order got cancelled.
                                I called amazon.In they told me that it is written in amazon terms and condition but i read its terms and condition nothing was written like that.
                                I have attached screenshot of my confirmed order.
                                Please help me for this issue
                                +1 photos
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  amron007
                                  from Delhi, Delhi
                                  Mar 28, 2016
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110092
                                  Website: amazon. in

                                  Sir, maine aaj moto g turbo Amazon purchase kiya. Wo discount me maine 4999 me book kiya. Iska confirmation mail bhi mere ko aya. But booking ke 4 hour bad mere order cancelled kar diya gya.jab maine amazon ke customer care se reason pucha to bataya gya ki apka promo code galat h jab ki mera order conform ho gya tha.but order hone ke bad cancelled kaise ho sakta hai.
                                  +2 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Satya Chaitanya
                                    from Visakhapatnam, Andhra Pradesh
                                    Mar 27, 2016
                                    Report
                                    Copy

                                    Address: 560055
                                    Website: amazon.in

                                    I have booked Moto g turbo mobile phone for 5000rs..
                                    where the actual price of the mobile was 12500rs but after applying promotion code i got a discount of 7500rs and the coupon was accepted by amazon.. i placed the order and waited for whole day long to ship the item but the actual message from amazon was the item got cancelled.. I need my item or compensation.. in first case why should they accept the promotion code.. and in the second case why should they place the order..
                                    my order id is[protected]
                                    +2 photos
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kishan Baravaliya
                                      from Ahmedabad, Gujarat
                                      Mar 27, 2016
                                      Report
                                      Copy

                                      Address: Bangalore, Karnataka
                                      Website: Amazon.in

                                      Dear sir,
                                      I placed my order of moto g turbo (White) worth of 12499 to amazon.In by using discount promo code gyjqj3yw(Promocode worth is 7500) and got the confirmation mail from amazon but didn't got the expected delivery date. So, i called to amazon customer care executive regarding delivery date. But they refused to deliver my order. Amazon told me that they will cancel my order and give refund to me. But i am requesting for mobile phone due to the huge discount was given by amazon. This kind of the stuff are wasting the time of people. So i am expecting deliver my order to me by amazon.
                                      Expecting help from you to get justice.

                                      Regards,
                                      +1 photos
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        mlpatel
                                        Mar 27, 2016
                                        Report
                                        Copy

                                        Address: Bharuch, Gujarat, 392011
                                        Website: amazon india

                                        Amazon offer motog turbo in 4999rs by using promo code I apply this for offer on 27/03/2015 so 4999rs deduct from my hdfc account than after two hours order cancelled and reply amount to be credit in your bank within two or three days this is fraudd so many people
                                        Mukesh L Patel
                                        Cont no [protected]
                                        Email mlpatel7033 @gmail.com
                                        A/31 Shush lax mining lows
                                        Zadeshwar
                                        Bharuch Gujarat
                                        Pin 392011
                                        +2 photos
                                        Amazon India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit