Amazon India Complaints & Reviews

Hi all

This is a sincere request to you to take this thing seriously. I had placed an order order #[protected] in amazon india for moto g turbo and it was available at a price of 4999. I had ordered the same. And after few hours they cancelled my order.

This is a kind of publicity stunt being done regularly by amazon. I request you to look into this as a serious issue as it is legal and they are taking money and breaking the trust.

Lease take a serious action against this. I want the product at that price for sure as i had ordered, they have no rights to show technical issues and then cancel

This kind of things should be avoided,

I my self keyur suthar. I had order moto g turbo edition mobile on 27th march 2016. I had order that mobile from amazon.in worth rs 4999/- (originally it was 12499/- after applying coupon). I had order at 2:15 pm & about 8:00 pm i had received message of cancelled order which i placed. I had not requested for cancelling my order & for refund of it.

Amazon had Chet with me & many friends.

So i request you help me & us for resolving this issue. I want mobile i dont need refund.

Mydelf is desh saini

I bought motorola moto g turbo smartphone from amazon.in on 27 march 2016 for rs. 4999 using a promo code. I got the order confirmation message on email.

But after few hours, Ignoring the honour of order they have cancelled it.

They have cheated us by removing the order from account order list.

They should deliver the order to the costumers.

Today (27 March 2016) at 12:38 PM, I have ordered an mobile(Moto G Turbo) in the www.amazon.in website with the Price 4, 999/- I have made the checkout and paid by using Amazon Gift Card balance.Payment is made and got a confirmation mail form the Amazon with the order number:[protected].

Later in the evening at around 5:30 P.M, Same day i got a message from the amazon that the order is canceled. But i haven't canceled.Later called to customer care and came to know that Amazon India have automatically canceled the orders, I asked for the reason and they said that "There was a pricing error on our website and was rectified." and they also said that it is not an appropriate promotion code which a "Technical Glitch ".


If the error is from the Amazon side they why have they canceled the order with out intimating to the customer?.

If Technical error from their end then they should not made me through the payment or gave me a confirmation.But they didst do either.

With the issue a customer who made payment should not get a problem.

wasted lots of time to speak with the representative.

Made false details in the site and made me to suffer.

Getting reputed by showing false deals.

getting money with the huge number of hits to the site by making false promise to the customers.

I ordered the phone with full payment of rs4999 via net banking at around 2PM 27 march and received the confirmation mail soon after. In the evening Amazon cancelled my order.Though they have promised to refund my money but I want the product itself.I did receive the order confirmation. To my mail and later in the evening at 6 PM I received a message from amazon.in saying your order has been cancelled. Why was the order canceled without any consent, If the product was out of stock its their responsibility to not to receive orders. They should deliver the product..

I ordered the phone with full payment of rs4999 via net banking at around 2.30 pm 27 march and received the confirmation mail soon after. In the evening amazon cancelled my order.Though they have promised to refund my money but i want the product itself.I did receive the order confirmation. To my mail and later in the evening at 6 pm i received a message from amazon.In saying your order has been cancelled. Why was the order canceled without any consent, if the product was out of stock its their responsibility to not to receive orders. They should deliver the product...

I have ordered a moto g mobile on 27 march from amazon for rs 4999 as a promotional offer by using a gift coupon.My order id was[protected]. The order was completed and the remaining amount was to be paid through cash on delivery.I ordered for buying the phone and i dont want to cancel my order.But amazon cancelled my order without my knowledge by saying it was a glitch.I think this was a cheap marketing trick from amazon for promotion and this hurt me as a customer.When called amazon customer service i came to know that it was a technical issue and got information that the order would not be available due to the faults.The issue cannot be resolved by simply giving the cheap answer.I want my product back.The mistake was from the side of amazon and they should bear the burden which arised from their side.I want compensation for my time and mental harrassment which i experienced from amazon.

I have ordered one moto G Turbo mobile on amazon for rs 4999 as an promotional offer by using an gift coupon.the order was completed and the remaining amount was paid through netbankin.but after some hours i received email regarding refund of amount which i have not insisted.i ordered for buying the phone and i dont want refund for the money other than the product.i think that this was an cheap marketing trick from amazon for promotion and this have hurt me as a customer.when called amazon customer service i came to know that it was an technical issue and got information that the amount will be refunded.The issue cannot be resolved by simply giving the refund.The mistake was from the side of amazon and they should bear the burden which arised from there side.
I want my compensation for my time and mental harrassment which i experienced from amazon...

I had ordered Moto G turbo on Amazon.In at around 27/3/2016 2.28 pm, I did receive the order confirmation on my registered email account.
But when i checked the status of the order at evening around 6.30 it was cancelled by Amazon itself without any confirmation and I have not received any confirmation after that.
Amazon should have apologised for their mistake and should send me my order.
Why amazon giving such offers when company don't want to sell at the price!

27/03/2016 Gmail Your
Amazon.in order of Moto G Turbo (White).
https://mail.google.com/mail/u/0/?ui=2&ik=27b49dd164&view=pt&search=inbox&msg=15...⇄ 1/2
Priyanka Singla
Your Amazon.in order of Moto G Turbo (White).
[protected]@
amazon.in Sun, Mar 27, 2016 at 2:28 PM
ReplyTo:
[protected]@
amazon.in
To: singla.[protected]@gmail.com
Your Orders | Your Account | Amazon.in
Order Confirmation
Order #[protected]
Hello priyanka,
Thank you for your order. We’ll send a confirmation when your order ships.
We'll notify you via email
when we have
an estimated delivery date for this item. It
will ship separately. You can cancel at
any time.
Your order will be sent to:
priyanka
39/40 hpe global soft pvt ltd.
electronic city EC 1, bangalore 560100
BANGALORE, KARNATAKA 560100
India
Order Details
Order #[protected]
Placed on Sunday, March 27, 2016
Moto G Turbo (White)
Electronics
Sold by Cloudtail
Rs.12, 499.00
Item Subtotal: Rs.12, 499.00
Shipping & Handling: Rs.0.00
Promotion Applied: Rs.
7, 500.00
Total Before Tax: Rs.4, 999.00
Estimated Tax: Rs.0.00
Order Total: Rs.4, 999.00
Cash Payment Pending: Rs.4, 999.00
Need to make changes to your order? Visit our Help Page for more information.
27/03/2016 Gmail Your
Amazon.in order of Moto G Turbo (White).
https://mail.google.com/mail/u/0/?ui=2&ik=27b49dd164&view=pt&search=inbox&msg=15...⇄ 2/2
Shop Buzz Tempered Glass Screen Guard for...
Rs. 139.00
FOSO for Motorola / Round Curved 2.5D Edge
9H...
Rs. 337.00
Frequently Bought Together with Moto G Turbo (White)
Some products have a limited quantity available for purchase. Please see the product’s Detail Page for the available
quantity. Any orders which exceed this quantity will be automatically canceled.
We hope to see you again soon.
Amazon.in
This email was sent from a notificationonly
address that cannot accept incoming email. Please do not reply to this message.

Amazon India —
Order #[protected]
Placed on Sunday, March 27, 2016

I had ordered Moto G turbo on Amazon.In at around 2 pm, I did receive the order confirmation. To my mail and later in the evening at 6 PM I received a message from amazon.in saying your order has been cancelled.

Why was the order canceled without any consent, If the product was out of stock its their responsibility to not to receive orders. They should deliver the product once confirmed.

[protected] Order no:
I ordered the phone with full payment of rs4999 via net banking at around 2PM 27 march and received the confirmation mail soon after. In the evening Amazon cancelled my order.Though they have promised to refund my money but I want the product itself.I did receive the order confirmation. To my mail and later in the evening at 6 PM I received a message from amazon.in saying your order has been cancelled. Why was the order canceled without any consent, If the product was out of stock its their responsibility to not to receive orders. They should deliver the product once confirmed.so i want product

Hello sir,
. I am saurabh today at 1pm I ordered a phone from amazon.in Moto g turbo edition white I got order confirmation now when I open my account the order is not showing I call customer care helpline on amazon.in I told them full my problem but they said order is cancelled of everyone who ordered the phone in offer the product is unavailable so said to them that gimme when available but they directly saying that that time there is mistake on price that's why they cancel the order on more product offer price but I have order confirmation I want the product as they shown I ordered I will wait for week because at the order time they told me it will delivered in 5-7days please help me sir and solve my problem

I have ordered one moto G mobile on amazon for rs 4999 as an promotional offer by using an gift coupon.the order was completed and the remaining amount was paid through netbankin.but after some hours i received email regarding refund of amount which i have not insisted.i ordered for buying the phone and i dont want refund for the money other than the product.i think that this was an cheap marketing trick from amazon for promotion and this have hurt me as a customer.when called amazon customer service i came to know that it was an technical issue and got information that the amount will be refunded.The issue cannot be resolved by simply giving the refund.The mistake was from the side of amazon and they should bear the burden which arised from there side.
I want my compensation for my time and mental harrassment which i experienced from amazon

Have ordered for moto g turbo of rs 12449 using promotion code I got it by 4999 means discount of 7500. The order was confirmed and amount debited from my credit card. And now the have ordered for moto g turbo of rs 12449 using promotion code I got it by 4999 means discount of 7500. The order was confirmed and amount debited from my credit card. And now you have cancelled my order and refunded only 4999. Then what about offer of promotion code ? Which I used to buy this mobile. It's fraud by Amazon.

Order no: #[protected]
I ordered the phone with full payment of rs4999 via net banking at around 3PM and received the confirmation mail soon after. In the evening Amazon cancelled my order.Though they have promised to refund my money but I want the product itself.I havr paid the whole amount and was very excited until the email arrived.Amazon should have apologised for their mistake but now i dont want their apology.I need my phone Why give offers when u don't want to sell at the price! Even the refund is going to take sometime, they dint cl or text me first regarding the matter.Amazon being a very established e-retailer surely dint expect it from them.Not getting any replies from amazon nor they are answering the calls properly.On one occasion the person kept me on hold for relatively longer period of time. I am really really frustrated. I need my phone.

Today I ordered moto g turbo by using discount code on amazon.in. i got confirmation and I paid for the order via my netbanking. It showed delivery by 2nd april in my order history. But now they have removed the order from my list and dropped a mail stating money is being refunded. This is unethical that first get clicks on your website by fake offers and then simply cancel the order. Making us big fools.

I went through an offer which was made public by Amazon.in for a moto g Turbo 16 gb phone on 27.3.2016. Accordingly I bought moto g turbo 16 gb model and applied a code which provided me Rs. 7500 discount on my product which reduced my final cost to Rs. 4999. Now Amazon has surprised all concerned customer by cancelling my order without any notice. Hence I called customer care of amazon and was told that they have cancelled my order because of fault at amazon site . It goes on reverse side of the company as well as on the part of the government side how can a company who is under the control of Government can withdraw an offer when it was successfully placed and payment made and issuing order confirmation .i want this order to be successful and it is also my right . Amazon has no right to play with customers emotions . this publicity stunt cannot be borne by any person. everyone should file complaint against amazon regarding this. order no is ORDER #[protected].

Today I ordered a moto g turbo from Amazon under some promotional offer 60% off. Order was successful with Order #[protected].

After some time the order was canelled automatically and no reason specified. On calling customer care they saying the offer was placed mistakenly so u will not be getting the delivery.

Such a huge company is not expected for such mistakes.

I have an email for confirmation of order that I placed and of successful payment also.

I am feeling cheated.

Today in amazon.in moto g turbo was available for discount with a promo code. i made the order and it was accepted and about to ship . but in the evening at 6pm it got cancelled . they say that it was a glitch . this is not done, how can they cancel the order after it has been accepted, they should not have not accepted the order if there is a problem. and if they have accepted the order then they should fulfill it . my order number is Order #[protected] . i need the promiced order at the price which was quoted in the mail . which is 4999

Dear Sir/Madam
I have ordered MOTO G Turbo white today around 2:40 pm. after getting successful mail of order place with order id[protected], now i m not able to track my order and it showing order has been cancelled. I want to know where is my order. i have also called them for the same and they told me that it is a technical glitch and we cannot do anything about it
Amazon is cheating us.

Thank you,
Anuj Rai