Amazon India Complaints & Reviews

Dear Sir
On 01.12.2015, I have tried to purchase a wardrobe from Amazon but there was an error in transaction (my account was debited by Rs. 1254.56) for which i the money refund on 04.12.15 (ac Mini-statement enclosed) - (This is informed to you, so that you should not get confused by viewing two debit transaction and one Credit).

On the same day (01.12.15), I made another transaction which was successful, amount again debited by Rs. 1254.56 and after some days, I got the delivery of my product (wardrobe Order #[protected]. But i returned the product within the stipulated time on 15.12.15, as per Amazon's Policy (courier slip enclosed).

However this time i didn't get my money back. My courier charges of Rs. 300 were refunded in the form of reward points (as agreed by Amazon). but my amount spent for product purchase, Rs. 1254.56 is not refunded.

So many times I have contacted amazon, via email and Telecalling, But amazon is only claiming that they have initiated the refund. Also as suggested by Amazon, I have contacted my Bank, but the bank is saying that there is nothing pending with them and i[censored]TR No is given they will try to trace out something. When I have requested amazon for providing UTR no for the refund initiated by them, they have straightaway refused to produce the same and said that they initiated the refund.

Around three months are over, I have neither got my refund nor any help (UTR etc...) from amazon.
Kindly look into the matter. Despite of several mails and tele-calling I am not getting any positive sign for refund of my amount.

Please help...

Thanks and Regards

Rashmita Bharke
[protected]

Order id=[protected] moto g turbo white
I placed on 27th March
Firstly u said delivery date not estimated
Now i cant find my order in column "my order"
So i[censored] think that ull say that it was a technical problem and ill support ur excuse then m sorry m filling complaint against ur company for making me cheat and being fraud with me
Not just this ill expose this on fb and social media and all blogs which i can
Being a regular buyer from Amazon i did not expect this cheat with me and this method of gaining popularity in market is not justified
I have all the required screen shots to prove u guilty so
I seek justice now b ready to fight case in delhi consumer court
Thank you so much amazon "apni dukaan"

I had ordered with successful online payment, moto g turbo on 27th march, 2016 after applying a promotional code which got successfully applied (Order #[protected]. I even got the email as well as text message confirmation that the order has been placed and will be shipped soon. After a day, again i get an email that my order has been cancelled owing to technical glitch. How this could be possible when the offer code was applied successfully yet amazon completely disagreed. According to indian contract act, i satisfied the contract from my side by doing online payment for the product and according to amazon policies, now its their duty to dispatch the product after recieving the payment. I would to get the shipment for that product to be delivered to me as soon as possible.

I ordered moto g turbo on 27th of march at 4999 rs by using a promo code "gyjqj3yw"(My order id=[protected]. Now they automatically cancelled my order without any notification, as they are saying that they didn't intend to sell it @ 4999 rs, it happened due to some technical error on their website. They are making fool o[censored]s...Started selling moto g turbo @ 4999, when more people started to order the phone, they automatically cancelled the orders...


They said it is due to technical issue. This issue is common in most of the online retailers. Kindly, take action against them so that they don't do this non-sense thing again...

Dear sir I ordered sandisk memory card at the date of 17.03.2016 but still now I did not get . And in my track I'd show on 28.03.2016 ...and show with black line take ur action...

I had registered for the redmi note 3 flashing sale on march 27, 2016 for the sale at 2 p.m. on march 30, 2016. i had waited for adding the product to the cart and successfully it got added to my cart around 2.05p.m. when der was just 15 mins left to checkout i got an error pop-up saying not registered and then the time out thing happened. wats just wrong, u can add to cart but u cant checkout to buy it. its terrible. now i get a message saying i did not register for the sale or did through wrong page

Respected sir,
My self mr. Nimesh. Darji residing at below address at gujarat.
Nimesh. Darji
D/7, jaylaxmi duplex, near avdhoot rail crossing
Behind manav mandir, manjalpur
Vadodara- gujarat- india
Pin code-390011
As on 27th march, 2016 i place order having number of #[protected] for purchasing of motorola g turbo smarat phone on amezone india.
I place order as on 27/03/2016 at about 14.15 hr from my mobile amazon application.
My mobile number is [protected] which is registered with amazon india.
The mobile actual price shown on amazone site 12499/ rs. And due to offer at amazon web site the price is 4999/ rs. When i give the order.
I select the white colour for this new purchase mobile.
After complete of the procedure of order booking the message came on my cell which give me confirmations regarding to my order for purchase the new mobile from amazon site.
The order number is #[protected].
As on 28/03/2016 at evening i got the another message from amazon website for the cancellation of the order due to some technical reason.
So i called to customer care and talk with them. They also give me the same reason.
The technical fault is the mistake of amazon india and its their problem.
Amazon cheat with me so i request you to help me to resolves this issue in time.
I want my ordered mobile with same price with discount that they offered.
Waiting for the favourable reply.
Thnaks

Hi team,

I order a phone on amazon.In on sunday i.E[protected] at 01.15 pm order id is order #[protected] for 4, 999 the actual price of this phone was 12499 on that date. The promotion code i got from my smart app that i applied on amazon app and successfully place the order and shipment details informed that will send you through email. At 6 pm i got a mail stating that th order has been cancelled. I called customer care they replied it was a technical problem they are not offering the mobile at this price and can not help and disconnect the call. And they informed me it takes 3-4 business days for the refund. But i asked them not to refund i need the same mobile at the same price they said they cant.I request you to take action against this fraud issue

Dear Forum leader,

I have ordered one mobile Moto G Turbo from amazon on 27 March 2016 done online payment & got tentative date of delivery but order got cancelled after 3 days from Amazon by giving the reason that promo code i applied was a technical error.
Need support to get this issue resolved (getting the product at paid price & proper response from amazon that why order cancelled when this was not my fault)

Sir,
I have ordered moto g turbo from amazon at a price of 4999 and they are cancelling my order with out my permission and the order was placed successfully and the payment was done and after 5-7 hours they were canceling the order saying that there was a technical problem and they have delivered the phone who choosed 1 day delivery and those who opted standard delivery they have cancelled the order .sir please help to get the phone from them and not refund.
Thank you

I have ordered Moto-G Turbo on 27th March 2016 with offer for Rs 4999/- (Order #[protected]. I got a confirmation mail also. But, they have canceled the order next day and they said it is due to technical issue. This issue is common in most of the online retailers. Kindly, take action against them so that they don't do this non-sense thing again.

On (27/03/2016) amazon india has given a offer on motorola moto g turbo (16 gb, white). It was offering a discount of rs. 7500 by applying a coupon card (Gyjqj3yw). The actual price of the phone is rs. 12499 and after discount they were offering the product at rs. 4999. So i ordered one, they took my order then after 6-7 hours they canceled my order without notifying me. They promised me to give the offer by taking my order, now they are refusing to deliver my product saying technical glitch.

I have purchase the titan watch rs. 2079/- and i have return the watch on 22 march, 2016 but till date not refund in my account.

2. I have purchase the raymond fabrics rs. 699/-, the raymond fabrics display on amazon site good quality but deliver the raymond fabrics low quality and defective .
Please sticky action against the amazon company. For consumer protection

An order was placed by me on 27th of march 2016 for a "moto g turbo" with order#[protected].

I made the payment using the amazon gift card amount, after making the payment i received an email stating that my order has been successfully placed. later on when i checked my order history my phone's order was not there and amazon has removed it from my open order list after some time i realized that it was now in Cancelled order list. I was so shocked that why amazon did this with me.

Amazon cancelled my order without my consent and i was like blank with a big question mark "why did this happen" when i had a word with amazon customer care the guy told me that because of some kind of technical error the order has been cancelled automatically. well if that was the reason its not my fault its amazon's fault.

Being a loyal customer to Amazon i placed the order is a proper and i made the payment too, each and every thing has been followed properly as to buy any item on amazon, now if something happen after doing all these proper steps and its amazon's responsibility not mine to be as simple as that.


I feel so harassed that amazon did this to me. and it definitely broke my trust on amazon.

I ordered moto g turbo on 27th of march at 4999 rs by using a promo code "GYJQJ3YW"(My order id=[protected]. Now they automatically cancelled my order without any notification, as they are saying that they didn't intend to sell it @ 4999 rs, it happened due to some technical error on their website. They are making fool o[censored]s...Started selling moto g turbo @ 4999, when more people started to order the phone, they automatically cancelled the orders...

My moto g turbo order was cancelled without permission on Amazon India. Fake marketing offers by amazon. They released a coupon code giving 7500 off. And now, they refuse to honour the deal.
I even paid for the order using credit card.
ORDER #[protected]
Date of order 27 March 2016
I request amazon, to either ship the product at the promotional price or compensate the customers with a gift card of value not less than Rs 1000 to account for the time they had spent in placing the order.

I got a promo code on amazon from a friend. I bought a "moto g turbo 16gb white" phone for 4999 on 27 march 2016. The promo code gave a discount of 7500 rupees, and i paid the remaining 4999 using my amex credit card. While ordering they said that delivery date not set, on the next day i was informed that i will receive my phone by april 2nd 2016. Now they are saying that there was a glitch in the system and the promo code was a 3rd party promo code(Which was working on amazon website apparently) and cancelled my order.

Promo code used : gyjqj3yw (Worked only on white moto g turbo)
Amazon username: [protected]@gmail.com
Order number:[protected]
Order date: 27th march 2016
Promised estimated delivery: 31st march 2016 - 2nd april 2016 (Email on 28th march 2016 2.44 pm)

Refunded order email received on: 28th march 2016 10.05 pm

Myself vinay sharma, i purchased moto g turbo on 27th of mar. And paid rs4999 for that using my sbi netbanking, and got a confirmation mails which states that i will receive this product within estimated delivery date for this item, but after that they cancelled this order from their end and blaming me for the same. I applied one code by which i got a discount of rs7500 which is accepted by the amazone.In. They are very uncooperative, helpless and rude. I have all the details neither they are providing any solution nor helping me out. I want that product i have all the screenshot with me please help me out for the same.

Details are here:-
Order details
Order #[protected]

Placed on sunday, march 27, 2016

Moto g turbo (White)

Sold by cloudtail rs.12, 499.00

Item subtotal: rs.12, 499.00
Shipping & handling: rs.0.00
Promotion applied: -rs.7, 500.00
Total before tax: rs.4, 999.00
Estimated tax: rs.0.00
Order total: rs.4, 999.00


Please help me out with the fraud company and take some action against them.

Thanks,
Vinay sharma

Recently a promocode was been floated in all the social media which allowed the user to avail a discount of rs.7500/- and pay just 4, 999/- as against its original price of 12499/-.

Amazon has accepted the promocode & accepted my payment of rs. 4999/-, they confirmed my order on 27th march, 2016 & sent the delivery confirmation as 31st march, 2016 via email. But all of a sudden at 28th march, 2016 i recieved a mail stating your order was cancelled & the refund will et another 4-5 days to credit the orignal payment mode.
They are on the stand that the promocode was technical glitch & amazon is not responsible. In that case i asked them to refund my money immediately but they are like it would happen after 6-7 days from the order date. Who has given the rights to amazon to use my money without paying the interest. Also i feel that due to 31st march, 2016 they wanna show inflated balances in their balancesheet so they making this kind of fake promotion.
Kindly help me in getting the mentioned product or my refund amount along with penality.

Dear sir/ ma'am,

This mail is in regards to order of moto g turbo (Asin: asin: b019fwxix4). According to the order accepted receipted, i was informed by mail that i would receive the products and would be informed about the dispatch soon. After 2 days i receive mail from amazon that my order has been cancelled and money would be refunded.There was no prior notice informing about the technical glitch and without notice the order gets cancelled. This is false marketing.
My intent here was to buy the product as i was getting discount through the coupon code available with me, which got accepted on your site, received the order receipt also ( i have attached both the files for proof). I immediately wish that you re-initiate my order and send an acknowledgement to this mail immediately. I do expect to the bill amount to be same ie.

This incident has really given a setback to my loyalty to the company. I really wish you acknowledge to this.


Thank you