Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 19929
Resolved
1458
Unresolved
18471
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 926

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Santosh Kancherla
from Gurgaon, Haryana
Report
Copy

Non delivery of the order

Address:Bangalore Urban, Karnataka, 580023
Website:www.amazon.in

Hi
I request someone takes notice of this issue and take action against Amazon company which is fooling consumers with the promise of 1 day delivery with additional charges.I placed the order for transcend player on 28th Jan 2016 and paid addtnl 100 rs for 1 day delivery for special occasion, now its 1st Feb and still they are not able to deliver even though the order is in the courier office of the destination city.I have chased they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chiru Gangadhara
Report
Copy

I didn't get refund amount from amazon

Address:530041
Website:Amazon.in

I have purchased a product in Amazon on last October 2015, and i reversed the product to amazon, Amazon trying to cheat there customers, i had a frequent call records form the last 6 months, every time customer care people will say the same thing like refund will process with in 24 to 48 hours, but that refund process was not initiated yet.for refund process we should have to lose our patience to time too.

this time i would...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishwar Nagwani
from Bengaluru, Karnataka
Report
Copy

Unable to deliver

Address:Bangalore, Karnataka, 560084
Website:www.amazon.in

Hi,

I was surprised to see following email from amazon india. I never thought amazon can fail to deliver item because of courier network issues. Also i am not in a remote area.
=
We’re writing to inform you about your amazon.In order #[protected].

Due to courier network issues, we're unable to deliver your order at this time and deeply regret the inconvenience caused.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satyam developers
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund amount

Address:Chennai, Tamil Nadu, 600119
Website:Amazon.in

I ordered a asus mobile, after delivery on second day i raised request for return but amazon didn't collect that mobile, then I send it to the address from it came to me as customer care told me to do this, I'm attaching here proof of all these, It has delivered to center before 8 days, but still I'm waiting for my refund amount, My account also closed so I cannot able to talk to customer care properly, they not replying on mails also, please...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shaan Chauhan
from Aligarh, Uttar Pradesh
Report
Copy

Non delivery of product

Address:Saharanpur, Uttar Pradesh, 247001
Website:www.amazon.in

Hi my name is gaurav chauhan andmy problem is that the amazon online shopping company will not deliever any product in saharanpur, uttar pardesh plz solve this problem before 4 feb 2016 their is sale on 4feb 2016...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Divya Ramesh
from Chennai, Tamil Nadu
Report
Copy

Delivery person rude behavior

Address:Chennai, Tamil Nadu, 600101

I had placed an order for spice holder and was informed that it would reach delivered by Feb 1st which was a Monday. Since I am working I thought it would be best to give my office address for delivery.
The package had reached today and the delivery people had not called me for confirmation of delivery instead went directly to the place and shouted at me for not informing that the address provided was of office.
The delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Meenuga
from Bengaluru, Karnataka
Report
Copy

I got misplaced item

Address:Guntur, Andhra Pradesh, 522616
Website:www.amazon.in

I bought Lenovo Vibe X-AP from Amazon. It was delivered on 27th. But the package doesn't contain mobile, it has Almond Drops. I waited for 72 hours for resolving the issue. Still I am not getting any proper information about the issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600040

Order no #[protected].
No response or phone numbers do not get attended
To whom should I complain?ORDER PLACED
29 November 2015
TOTAL
2, 950.00
SHIP TO
S Kesavan
ORDER #[protected]
Order Details Invoice
Expected 11-Dec-15
Dispatched

Cross Tech Men Smart Briefcase AC[protected]Black
Sold by: MY DUKAAN
2, 950.00
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nagpur, Maharashtra, 440022
Website:www.amazon.in

I had purchased Yamaha PACIFICA012 (Electric Guitar, Dark Blue Metallic) on 23rd Jan 2016 at amazon.in during the sell. I got this product at amazing deal and I paid for it through credit card. My order is successfully placed and money is deducted from my Credit card. After waiting for 2-3 days there is no update on status of my ordered product due to which I have called the Customer Care and mentioned about the case they contacted the seller...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashutosh Parida
from Bhubaneshwar, Odisha
Report
Copy

50 days and no refund

Address:Khordha, Odisha, 751004
Website:www.amazon.in

I Ashutosh Parida (mobile no.- +91 [protected]) Purchased a Puma shoe from "WWW.Amazon .in"with Order no.[protected] on 14th of December 2015 priced Rs. 1799, the day when CEO MR.Jeff, announced it has get passed
"Flipkart". I was very glad that day.

"[protected]" order of Puma axis IV shoe reached me on 18th of December as it is bit small in size i returned on 19th December 2015.
I got a conformation...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Annamalai Sathya Murthy
from Karaikal, Puducherry
Report
Copy

Refund of money for not supplying mamy poko diapers

Address:609602

I HAVE ORDERED 2 PACKS OF Mamypoko xxxl diapers on 23 rd. They have taken436.00 from my SBI Acct.But i have received a message from them as my order was cancelled. They did not refund the money till date. expecting your reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
himanshu61
from Delhi, Delhi
Report
Copy

Laptop hang

I have purchased HP 15-d107TX 15.6inch notebook pc of serial no=5CB419050G by online shopping on amazon.
i purchased it on 19/7/2015. i purchased it online and office of LVO of person uploading is "BIG C TECHNOLOGIES PRIVATE LIMITED", with TIN NO.[protected].
Now the problem is that it started hanging.the screen got stuck when it use it continuously for 2 or 3 hours.
and it also switched off when i turn it on.
so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rocky s singh
from Delhi, Delhi
Report
Copy

Adidas men shoes 2 pair

Address:New Delhi, Delhi, 110027
Website:Amazon. In

I bought 2 pair men adidas shoe from amazon last October.
And after 3/4 days ill return both item. And after few days I bought the cheques but iwant change name of cheque...
Last four months ill call you 100times /so many time send you authorisation letter.
Litterly I beg my money.every person fake promises fake guiding. My mob [protected]
Plzs help me nobudy listing from call centre.
Call centre person...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajayvin
from Mumbai, Maharashtra
Report
Copy

Return courier charges not paid

Address:Surat, Gujarat, 395002
Website:amazon.in

1) Order ID:[protected] dated 05 Sep 15 from Amazon.in 2) Name of Product: Blissta Maroon unstitched Cotton anarkali dress material [ASIN: B012GCERJO] of Amazon.in 3) Seller Address (Amazon.in): Blissta Clothing 4038, New Sardar Traders market Near Sardar fruit market surat, gujarat- 395002 Phone: [protected] Sir/Madam, 1) I have placed a order of an item (Rs 999) from Amazon on 05 Sep 15 as per above mentioned details. 2) I have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhupender singh123
from Kanpur, Uttar Pradesh
Report
Copy

Product delivery not in given time

Address:110053
Website:www.amazon.in

I was purchased mobile phoneon 21 jan 2016 and my last delivery date 27 jan 2016 but i donot receved my order product on your given time .
I do not have any update on amazone and Courier side

please give me update about this and my details is :

Courier: ARAMEX, Tracking #: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700001

I order the above mobile on Jan 21st with terms of payment as COD, As per terms & conditions given in the offer I am eligible for 15% Cash back on CITI card on COD terms . But delivery person refuse to accept credit card payment . Now the online price is higher by Rs 2000/- and I could not get 15% cash back also.
This is my Ist transaction with Amazon and I am totally disappointed . I called 3 times to your customer service but no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipmonty
Report
Copy

Lakme absolute lip pout

Address:560067
Website:www.Amazon.com

I have ordered for red pout but I have received shiny pink color in image in site shown something else but I have received some other colour I have ordered for red pout I have received coral pink...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
ejazkhanr
from Sangamner, Maharashtra
Report
Copy

Not refund my money after cancellation damaged product

Address:Thane, Maharashtra, 401107

My money is not refunded after cancellation of my order and also didn't picked the damage product
On Order ID[protected]:1 of Pride golden vanity case [ASIN: B00XW43AZ8]
Rs. 495.00. I paid the amount through Debit Card. On 23.01.2016 on time of delivery product through swamping machine

Multiple call made my me to amazon customer care but didn't resolved my issue.

I have received mail...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pooja Vishesh Jain
from Behror, Rajasthan
Report
Copy

Amazon not provide mobile imei number & laptop serial number

Address:Rohtak, Haryana, 124001
Website:www.amazon.in

Friends,
I've purchased a Redmi mobile[protected] and HP laptop[protected] from amazon. when I check my online invoice on amazon website there no any serial number in my all invoice, I complaint in amazon, they tell me give me your serial number of all products "IMEI Number of Mobile and Serial Number of Laptop", I provide it amazon, but till date[protected], they not update serial numbers

Please check your Online...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kalladal
from Kayankulam, Kerala
Report
Copy

Wireless home security entry alarm 8606808163

Address:690102

It is a cheat business don't sell anything from this seller. For me i don't care 192 Rs, but dont cheat others.

Real cheating, i don't need my money back and no more order to you.

Thank You,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy