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Amazon India Complaints & Reviews

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Last updated May 6, 2024
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Amazon India reviews & complaints page 927

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E
ejazkhanr
from Sangamner, Maharashtra
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Not refund my money after cancellation damaged product

Address:Thane, Maharashtra, 401107

My money is not refunded after cancellation of my order and also didn't picked the damage product
On Order ID[protected]:1 of Pride golden vanity case [ASIN: B00XW43AZ8]
Rs. 495.00. I paid the amount through Debit Card. On 23.01.2016 on time of delivery product through swamping machine

Multiple call made my me to amazon customer care but didn't resolved my issue.

I have received mail...
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P
Pooja Vishesh Jain
from Behror, Rajasthan
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Amazon not provide mobile imei number & laptop serial number

Address:Rohtak, Haryana, 124001
Website:www.amazon.in

Friends,
I've purchased a Redmi mobile[protected] and HP laptop[protected] from amazon. when I check my online invoice on amazon website there no any serial number in my all invoice, I complaint in amazon, they tell me give me your serial number of all products "IMEI Number of Mobile and Serial Number of Laptop", I provide it amazon, but till date[protected], they not update serial numbers

Please check your Online...
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K
kalladal
from Kayankulam, Kerala
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Wireless home security entry alarm 8606808163

Address:690102

It is a cheat business don't sell anything from this seller. For me i don't care 192 Rs, but dont cheat others.

Real cheating, i don't need my money back and no more order to you.

Thank You,...
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K
Kumar25
from Mumbai, Maharashtra
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Rude customer service

Address:400064
Website:amazon.in

Hi,
My order number[protected] was placed on 23/01/2016 in an offer.
I tried to pay the money and there was a payment gate way issue at your end because of which the payment was not completed.
I called the customer care at same minute and spoke to rep to resolve the enquire.
Rep told me he will be sending me an email for revise payment and then i can complete the payment.
Next day i got am email...
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L
Lakshayy Dua
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Oneplus X replacement

Address:201301
Website:Amazon.in

This is to report that my request for a replacement for oneplus x mobile was handled with pure amateurity. I receive my product on the 25th and requested for a replacement on the 25th. Product was collected on 26th in morning.

No where the concept of a refund was discussed. I had very clearly mentioned for a replacement and the customer service representative had requested for a replacement not refund. Even then i was kept...
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S
swamy1985
from Bengaluru, Karnataka
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Deduction of redeem points but item not yet delivered

Website:Amazon.in

Sir I have purchased samsung mobile in amazon by using my payback points and it also deducted but not yet delivery my item...
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M
Murtaza_123
from Gurgaon, Haryana
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Not replacing defective product

Address:Pune, Maharashtra, 411001
Website:amazon.in

Got the delivery of the phone yesterday and was a gift to my wife . was shocked to see a dead pixel on the screen and immediately called up amazon.in the next day for a replacement not only was amazon.in. customer support staf[censored]nhelpful but they said that they can only refund me the amount that also in 3 to 5 days and not replace the item as this item is not there with that particular Seller . they said if you want another item place another...
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N
Nalinaksh Singh
from Gurgaon, Haryana
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Did not get refund for a cancelled order

Address:New Delhi, Delhi, 110059
Website:www.amazon.in

Sir/Madam,
I placed an order for a microwave (IFB 20SC2 20-Litre 1200-Watt Convection Microwave Oven (Metallic Silver)) with the ORDER #[protected], on 16 January 2016 through my ICICI debit card and cancelled the same day .I also got an email of the cancellation of the order and The customer service department told me that I will get my money back in my account in four working days however now its being 10 days and neither...
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R
rmnsehdev
from Mohali, Punjab
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Wrong tat delivery of lenovo k4 note

Address:Amritsar, Punjab, 143001
Website:Consumer complaints

This is my first electronic product which I have ordered from amazon where I have got the confirmation that amazon has delivered the product within the timeline. but they have failed to achieved the same within the shared timeline and when I have called to customer care, everyone is giving me the wrong commitment. Highly Disappointed....
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L
lokesh1985
from Gurgaon, Haryana
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Forgery done by amazon

Address:Gurgaon, Haryana, 122001
Website:Amazon.com

Hi,

I am lokesh, Placed a order on 21st JAN"16 of Tommy Hilfiger Analog white dial women watch - TH1780454J sum of Rs 4449 and received a eagle time local watch you can found any where in the footpath. same time i called up amazon cutomer care they offer me a 500 Rs voucher stating that you can place another order for same watch but this time watch cost is increased to 6000 Rs.

I replied why would i place another...
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M
manikpde
from Kolkata, West Bengal
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Article not received

Address:West Tripura, Tripura, 799006

Sir/Madam,
My order No.D[protected] Dt. 12/01/2016 for Rs.1073.50 not yet delivered to me.
Online payment transaction no.ES[protected].

SO, Please arrange to deliver the same with further delay.

Y/f.
MANIK BHADRA...
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N
nareshsnd@2727
from Bengaluru, Karnataka
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I brought lg lf550a television online in amazon

Address:Bellary, Karnataka, 583113

I brought LGlf550A television online in Amazon it will take 15 days, TV damaged in GATI transport poor packing.After contact with Amazon send it back refund your amount in 4-5 days till now 10 days complete no response in Amazon.Really i am not Happy service in Amazon....
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V
vishnu mohandas
from Delhi, Delhi
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Empty parcel

Address:New Delhi, Delhi, 110075
Website:amazon.in

I ordered macbook pro #[protected] which was delivered to me on 22nd Jan 2016. I called the amazon customer care no. and they told me that they will look into the case and will revert in 24 hours but the very next day I got mail stating that they are closing my account as they found my another account is already closed. I don't know which account they closed earlier. I have been ordering from amazon from last 2 years and from last...
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Address:Thane, Maharashtra, 421302
Website:www.amanon.in

I am Sandip Jani belongs from Kalavad, Dist. Jamnagar, Gujarat. I want to lodge complaint against Amazon.com, Inc. The case was 40 days ago, I have ordered Philips SPA3500F Fusion Home Theator System as on 20 Dec, 2015. But when it was delivered to me, it was not in working condition. So I have returned it back to Amazon and asked for replacement for the same. The detail of original order is as under.

Product Name : Philips...
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R
renwal
from Hyderabad, Telangana
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Bad online shopping site

Address:Hyderabad, Andhra Pradesh, 500072
Website:Amazon

I. Have taken one Kurtz in Oct 2015 which u returedf, stilliam managing to struggle with them for refund .everytime time they saybwe will contact u, but solution till now
I WD suggested NOT TO BUY ANYTHING from AMAZON


Very bad experince...
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V
Varad Prem Kumar
from Noida, Uttar Pradesh
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Faulty mobiles received : returned 10 days back but cashback not received

Address:110096
Website:www.amazon.in

Hi All,
My Name is Varad, I ordered Microsoft Lumia 550 8GB 4G Black mobile to gift my brother with Order Number[protected], when my brother received it it was not working properly the battery not working more-than 1 hour on stand by. So i contacted amazon for refund and phone was collected by next day on 16th Jan and the courier guy from ATS(Amazon Transportation Services), i'll receive my refund same day in my Credit Card....
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P
pvc.2000
from Bengaluru, Karnataka
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Online shopping and refund

Address:Dakshina Kannada, Karnataka, 575001
Website:www.amazon.in

I bought a Battery from amazon and returned it.
Amazon informed me that return is coasting more than the product cost and asked me to destroy the product.
How ever amazon approved the refund and informed me that cheque is dispatched. But they are not able to give me the courier tracking details.
on 18th jan 2016 they said they have escalated this and informed me that it will bt done by tomorrow, at the earliest etc....
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C
cpsinghal
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Duplicate pamper diapers

Address:Bangalore, Karnataka, 560037
Website:www.amazon.in

I have bought amazon diaper from amazon. These diapers is duplicate. Amazon should take action on it. It is down amazon market value.
Order no - order (#[protected]...
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P
pratz015
from Pune, Maharashtra
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Ordered for charger and got broken earphones instead of that

Address:560055
Website:www.amazon.in

I have order for a Moto G charger with USB Cable and the item I received is iKon broken earphones which is very cheaper quality. I was in need of the charger too much as my present charger is not working. When I spoke to amazon they told me give us 48 hours and tomorrow is Sunday and all this excuses. Please take an action against them....
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R
Roopali Rastogi
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back not provided by them even after 6 months passed

Address:North East Delhi, Delhi, 110032
Website:www.amazon.com

The company provided the offer on 23rd July 2015, that if any customer purchases the product before 12:00 PM via HDFC bank credit card then company will provided 5% cash back. Now 6 month pases but they had not provided the cash back yet. The detail of the product are mentioning below:

Product Purchased via Amazon site : HUL Pureit Ultima RO+UV Water Purifier
Sold by : Olympia Industries Ltd.
Date of Purchased...
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