Amazon India Complaints & Reviews

Respected sir/madam,

I am planning to fill complaint again ecommerce site amazon.In of india,

I have placed the order of mobile phone (Moto g turbo 16 gb -white) from amazon india, its actual price on amazon is 12499.I got promo code from deal site and said by applying this promocode you will get a discount of 7499 and pay 4999 for the mobile.I tried to placed order for black colour but its showing that promotional code applicable with white colour only so i have place order for white colour mobile.
I logged in my amazon account, applied the promocode and it worked then i made the card payment and placed the order. Order no.#[protected]. I have received the order confirmation email from amazon after placing the order and around evening amazon cancelled my order without any notification. My complaint is how amazon can cancel the order automatically after confirming the order and without the concern of customer they are cancelling the orders placed. Amazon.In has make the people fool.Amazon.In has to supply the product to me without any argument.

Waiting for your replay.

Many thanks,
Krunal

Phones actual price is 12, 500 and I got a coupon from some where to buy at a price of 5000 ie. 7000 off. So I paid and placed the order. Later on in the noon I received the message that your order is cancelled and you will receive your refund within 1-2 days. But I have not cancelled the order.so I called the amazon they told me they cancelled the order...

Dear Sir,

I ordered Moto G turbo edition mobile in Amazon India with prepaid on 27.3.2016 same I applied promotional code and got a discount of 7500 rupees.

My order details of Moto G Order #[protected] and time line of my delivery date is (Friday, April 1 - Thursday, April 7) but Now Amazon India cancelled the my orders with out any reason. I feel this is not fair and hence would like to complaint against Amazon India as it is their mistake and request my order to be delivered.

This month end same i have only 5000 rs but that amount already paid this order so please support and arrange to delivered on this.

Regards
M.Ramakrishnan

I have ordered a moto g turbo(White) from amazon with order number #[protected]. I have applied promotional code and amazon approved that code for rs. 7500. So i brought this mobile for rs.4999 from their website and i got confirmation mail from amazon that my order is successful and let you know the shipping date. But by the evening i got a mail from amazon that my order is cancelled and your amount paid through credit card will be refunded into your bank account in 2 to 3 days. I have the objections in the following:
1.They cancelled my order without my concern
2. I have spent more than rs.1000 for internet charges towards amazon app download and browsing to purchase this mobile. All my time spent to browse and purchase this mobile is gone wasted
3. When i contacted the customer care regarding the same, they simply say that because of technical issues, you got that promotional code and hence cancelled.
4. By simply saying that it is a technical error and not giving any proper reason simply comes under cheating a customer as there is no mistake from my side.

5. Hence i request you take serious action against fraud company like amazon for cheating the customers by accepting promotional code, but cancelling the confirmed order without my concern.

Amazon.In your orders | your account | amazon.In
Order confirmation
Order #[protected]
Hello surendra,

Thank you for your order. We’ll send a confirmation when your order ships.

We'll notify you via e-mail when we have an estimated delivery date for this item. It will ship separately. You can cancel at any time.

Here are the details of the mail i received from amazon:

Order details
Order #[protected]
Placed on sunday, march 27, 2016
Moto g turbo (White)
Electronics
Sold by cloudtail
Facebook twitter pinterest
Rs.12, 499.00
Item subtotal: rs.12, 499.00
Shipping & handling: rs.0.00
Promotion applied: -rs.7, 500.00

Total before tax: rs.4, 999.00
Estimated tax: rs.0.00

Gift certificate/card: -rs.37.00

Order total: rs.4, 962.00

I have purchased mobile phone (Moto g turbo 16 gb -white ) on cash on delivery on[protected] . Its actual price on amazon is 12499.I have promo code, by applying this promocode i got a discount of 7500 after this i have to pay only 4999 rs. Online seller company amazon cancel my order without given any reason. Also they have not given any information and notified to me regarding cancellation of order.
Order no.#[protected].I have received the order confirmation mail also.Please help me to get my phone

Phones actual price is 12, 500 and I got a coupon from some where to buy at a price of 5000 ie. 7000 off. So I paid and placed the order. Later on in the noon I received the message that your order is cancelled and you will receive your refund within 1-2 days. But I have not cancelled the order.so I called the amazon they told me they cancelled the order.

I have placed an order for moto g turbo (White) and paid the money 4999 on 27/03/2016 using my debit card i dont know what happened the order got cancelled by amazon and when i contact to amazon facebook page they say that its a bug issue sir but accprding to my knowlegde its a promocode not a bug and promocode will generate by the company and orignal price of product is 12000 approx and i apply a promocode so its 7000 off promocode and i pay 4999 and i buy 100 of product from amazon and i didnt think that amazon also a fraud and i have all proof if its resolve here its ok otherwise i take some big steps
In the snapshot you see order number and all detail thanks

I have placed the order of mobile phone (Moto g turbo 16 gb -white) from amazon india, its actual price on amazon is 12499.I got promo code from thuttu.com and said by applying this promocode you will get a discount of 7499 and pay 4999 for the mobile.I tried to placed order for black colour but its showing that promotional code applicable with white colour only so i have place order for white colour mobile.
I logged in my amazon account, applied the promocode and it worked then i made the card payment and placed the order. Order no.#[protected] .I have received the order confirmation email from amazon after placing the order and around evening i got message from amazon that order has been cancelled and refund will be initiated shortly. Even my refund amount also not credit.My complaint is how amazon can cancel the order automatically after confirming the order and without the concern of customer they are cancelling the orders placed. Amazon.In has make the people fool.Amazon.In has to supply the product to me without any argument.

I have placed the order of Mobile phone (Moto g Turbo 16 gb -White) from amazon india, its actual price on amazon is 12499. Afternoon got a call from friend who shared me the promo code and said by applying this promocode you will get a discount of 7499 and pay 4999 for the mobile.I tried to placed order for Black colour but its showing that promotional code applicable with white colour only so I have place order for white colour mobile.
I logged in my amazon account, applied the promocode and it worked then i made the card payment and placed the order. Order #[protected]
I have received the order confirmation email from amazon after placing the order and around evening I got message from amazon that order has been cancelled and refund will be initiated shortly.
My complaint is how amazon can cancel the order automatically after confirming the order and without the concern of customer they are cancelling the orders placed. Amazon.in has make the people fool.
How can we trust to Amazon.in in future where they are not keep their promises?
Amazon.in has to suppy the ordered product - Moto G Turbo (white -16gb)

I have placed the order of Mobile phone (Moto g Turbo 16 gb -White) from amazon india, its actual price on amazon is 12499. Afternoon got a call from friend who shared me the promo code and said by applying this promocode you will get a discount of 7499 and pay 4999 for the mobile.I tried to placed order for Black colour but its showing that promotional code applicable with white colour only so I have place order for white colour mobile.
I logged in my amazon account, applied the promocode and it worked then i made the card payment and placed the order. Order No. #[protected]
I have received the order confirmation email from amazon after placing the order and around evening I got message from amazon that order has been cancelled and refund will be initiated shortly.
My complaint is how amazon can cancel the order automatically after confirming the order and without the concern of customer they are cancelling the orders placed. Amazon.in has make the people fool.
Amazon.in has to supply the product to me without any argument.

I have placed an order for moto g turbo (White) and paid the money 4999 using my debit card and i got the confirmation message and email also and then suddenly after some time my order is remove and when i talk to facebbok page of amazon india they say a technically bug issue and now your money is refund within 3day...
Sir
Acually i dont want the refund i am buying approx 40 to 50 product from amazon but due to this happen now i dont trust them... I order moto g turbo of 12000 in 4999 so its not my fault and i have all proof s

Dear sir

yesterday i have order a mobile Moto G turbo(order num[protected] in amazon.they had conformed my order.Today they had cancel my order without any information.i have call in customer care but they did't resposnse me properly.they are behaving like that i have done something wrong with them.

Mr Subham one of the rude guy of this company. Seriosly kick out from the company this kind of people.if there was an technical issue amazon will pay for it.Why should i pay for it.How Can u Cancel any order without inform customer.

i Was the big fan of this company but not now

I have placed an order for moto g turbo(White) and paid the money 4999 using my credit card and i got the confirmation messageand mail that my phone would be delivered on or before 4th april but i dont know what happened the order got cancelled by amazon and i even didnot get my money back.I think this is not the way they sholud deal with people.Thi swebsite should be banned in india for making people scapegoats.

On 27 th march I ordered a Mobile phone (Moto g Turbo 16 gb) from amazon india, its actual price on amazon is 12499. Afternoon got a call from friend who shared me the promo code and said by applying this promocode you will get a discount of 7499 and pay 4999 for the mobile. I logged in my amazon account, applied the promocode and it worked then i made the card payment and placed the order.
I have received the order confirmation email from amazon after placing the order.and around evening when i tracked the order it was automatically cancelled and the message was displayed in my account, your refund of 4999 has been initiated.
My complaint is how amazon can cancel the order automatically after confirming the order and without the concern of customer they are cancelling the orders placed

Sir
I would like to know ur reason for cancelling my order(Order #[protected]. How can u cancel my order once I have already paid for the same nd also u have send me confirmation by email. I would raise the issue in consumer court and publicize the same in media. It is gross arrogant from ur side that ur cancelling my order without my consent. Please give me valid justification for the same or I will take matter to consumer court.
Thanking you
Nikunj v rachchh

I have bought a number of products from amazon in the past. but this time I ordered Moto G turbo for Rs.4999. (order id:[protected] for which I paid the amount via Debit Card..and also got the email about the order details. but now they have sent me an email that they have started refunding my amount without any reason of cancellation. I want the product not the money. so no this is your responsibility to get my device delivered or I will take you to the court..I have attached the proof of email

Myself Sohel Sekh

I bought motorola moto g turbo smartphone from amazon.in on 27 march 2016 for rs. 4999 using a promo code. I got the order confirmation message on email. Order I'd from Amazon given[protected]

But after few hours, they Ignoring the honour of order they have cancelled it.

They have cheated me by removing the order from account order list.

They should deliver the order to the costumers.

Regarding
[protected]@gmail.com
[protected]

Moto g turbo order order #[protected] cancelled by company without any reason..
I had ordered moto g turbo on amazon. In at around 27/3/2016 1. 51 pm, i did receive the order confirmation on my registered email account. But when i checked the status of the order at evening around 6. 30 it was cancelled by amazon itself without any confirmation and i have not received any confirmation after that...

Sir,
I have made an purchase of Moto G Turbo edition 16 GB smartphone through Amazon india through cash on delivery. But as of now I can't see my order details. The company has cancelled the order after confirmation of the same which is a completely breach of contract. My order confirmation no. is
Order Confirmation
Order #[protected]

I hereby request you to please insist Amazon india to deliver my order I have a copy of order confirmation or otherwise I have to file suit in consumer court.

Regards,
Shantanu mertia

Respected Sir,

I have ordered moto x turbo from amazon on 27 march, 2016 and i got the confirmation of my order with Order #[protected] was successfulbut after few hours they cancelled my order without any valid reason, i have paid 4999 rs which are blocked now for 6-7 days, so who is responsible for that and if there was any glitch in the site them why do they accept the payments they should have to decline the payments, amazon is making fake promotional offers which is deprecating its image. They cheating us and circulating our money for their own profit

I request you to please help me to get my order and take serious action on Amazon by treating customers as fools

Thanks
Shafi
[protected]