Amazon India Complaints & Reviews

I had purchased a "Samson C01 Large Diaphragm Vocal Condenser" on 26th December 2015, through online transaction using my credit card and paid for this merchandise. It has not reached me till date (14th March 2016). I had left complaints which were not attended by Amazon except for auto response messages. This amounts to unfair practices and cheating.

Did you heard about amazon? They have 300 Samsung Curved Hd tv’s unsealed that they can’t sell, so they are offering them for free. You can claim a free Samsung tv right here: http://www.unsealedtv.xyz/amazon-samsung-tv/ Limited stock so hurry up!!

I am trying this so many times but I'm not get any tv.

I had palaced a order of rs 11000rs witch is mobile moto g3. I got the packet their is no mobile phone in the box there were the fena soap instead of mobile. Now they are not helping me please suggest me how can i take action.
Order id is[protected]
Email id is [protected]@gmail.com

I had purchased from Amazon, one Dell avenue 7 tablet on 21st March 2015. Amazon gave the warranty for the above item for one year from the date of purchase. I have faced problem (not working at all) with the tab during Jan.2016. I have contacted Dell customer support and they confirmed that the guarantee for the above tab expired on 24th December 2015 and their authorized service center also refused to do repair on warranty.

I contacted Amazon and written various mails. They are only replying that the guarantee is up to 21st March 2016 and to contact dell for repair and they are not willing to sort out the issue.

What I understood from Dell that once a product is sold out from their Dell store the sale date is registered by their distributor/dealer in their system. From this date Dell is offering one year warranty.

That means the above product was sold out around 24th December 2014. Amazon rotated the above item in the market around 3 months and finally sold out to me with the new invoice on dt.21.03.2015 and the 3 months warranty has gone before it was sold to me.

When I tried to do the repair at my cost, Dell service center quote app.Rs.6, 000/= for replacement of mother board which is defective. I dropped the idea of doing repair because the new one cost is app.Rs.10, 000/=. The above tab is useless after 9 months of purchase.

Amazon cheated me by giving me the returned item by somebody.


M SIVASAILAM

Ordered a phone on 1st of March, one plus x. Expected delivery was 5th of March. Delayed it by 4 days and asked to expect delivery by 9th March. Then again asked to expect the delivery by 12th March. However, the status now again shows to expect the delivery by wednesday, ie 16th March.

This has been endless and no action taken. The company makes fake promise and does not follow. The ideal delivery was 7 days, even if I take Sat, Sun non working, the delivery should not have crossed 9th March. this is pathetic and disappointing.

I placed the order for apple macbook gold 512gb from amazon on 17 feb with order id[protected] and it was delivered to me on 26 feb by gati courier with tracking number[protected] but the problem was that instead of gold color it was a silver one so i requested a return for it the product was picked up on 27 feb by amazon representative and the representative gave me a return slip which i have attached to my complaint.
It has been about 14-15 days the return package with tracking number[protected] has been returned by me but till date no update has been given to me and package is not yet received by amazon and no refund has been issued please help me to get my money back as it a huge amount for me.
Thanks

5th March I placed an order for Netgear Router, Order ID[protected], for which I made a payment of Rs 3100 through my credit card.
I got a confirmation from Amazon on the delivery date between 12th- 17th March.

I had also sent a mail to HANHIL Technologies from Amazon website for a quicker delivery, to which I got a receipt confirmation.

After 6 days Amazon has sent a mail on cancellation of the order without stating a reason.

I called on helpline to which a person called Mayukh informed that the product is out of stock. That day, that time it was appearing as available, so I could make the payment.

My mother (60 years) stays by herself and is dependent on wifi connection for communication with relatives and friends.
I'm a single working lady with 6 working days, not possible for me to visit the market to purchase.

Kindly help me resolve the matter and get the product delivered to our address.

I got my Order Lenovo A7000 order Id is Order #[protected]
your specification is given below
Android v5 Lollipop operating system with 1.5GHz Cortex-A53 octa core processor, 2GB RAM, 8GB internal memory expandable up to 32GB and dual SIM (4G/3G+2G)
but actual specification is
4.81 GB Internal memory attached screen shot in your specification and actual Specification
i need my order in real specification 8GB internal memory

Amazon had deducted 7551.73 INR from my ICICI account without my knowledge on dated 13 Jan 2016. I have contacted my bank about this transaction. They are saying it a fraud done by amazon and can be repeated again so they blocked by card.

I have contacted with amazon many times they are not giving any satisfactory response. So i want to register a compliant against Amazon Group.

To Apple (via Amazon),

I’m a proud supporter of Apple products and have embraced the ecosystem with great respect and care with products ranging from iPhone to iMac, Macbook, and more. However, recently I’ve come across some unfortunate circumstances to bring up to you. I currently have an iPhone 6S here in Canada and am very proud of the quality and performance of this. With that said, I wanted to extended this experience to my fiancé in India and have through Amazon.in purchased the iPhone 6S as a gift for her. Amazon is only a few stores that allows me to use my Canadian payment systems (credit cards, specifically, MBNA) to purchase the product as a gift. I understand that Apple does not control the retail market of Amazon, however, I felt the need to bring this up to you.

My first time around, I gifted her an iPhone 6S 128Gb (Rose Gold) early February - through Amazon.in supplied by TECHOHOLIC (http://www.amazon.in/gp/aag/main?ie=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marke...⇄ The iPhone arrived fine, and in good physical condition. After a few days o[censored]sage, the phone started heating and the battery would drain abnormally. We had the product returned for a refund; however, I still wanted to get her the iPhone for reasons of iCloud, FaceTime, iMessage, and performance. I reordered another iPhone 6S 128 GB (Silver) this time - via Amazon.in and supplied by GadgetDirect (http://www.amazon.in/gp/aag/main?ie=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marke...⇄ The second time, the iPhone ringer wouldn’t work and when the phone was put on vibrate there was a clicking sound which seemed like a lose part inside the phone. We will also be returning this phone for a refund.

My complaint isn’t with the product itself, but rather with the quality assurance that’s promised and expected in such countries of the Apple brand. Through talking to people, friends, family, iPhone 6S is known to be buggy in India and many have stayed away from this product because of poor quality - contradicting what Apple stands for. It’s unfortunate, but this time around, I would think twice (or maybe even thrice) before gifting someone the iPhone if these problems arise. Apple needs to put forward better Quality measures benchmark for their products sold outside of the North America market. I understand that this product can probably be bought through a certified Apple retailer, but at the end of the day it’s the Apple brand and assurance of quality that has failed here.

Also, I would rather buy a product from here and take to India but with the company policies, if something were to go wrong, it would be difficult to replace the product or get it fixed as it’s bought in a different country. The payment structure needs to be improved, the quality criteria should be firmer, and there needs to be a better trust criteria through these 3rd party suppliers who are selling and promoting Apple products.

This is an official complaint to Apple, as India is a large market and with the consecutive release of the product, Apple, unfortunately is losing it’s reputation in such countries.

Thank you,
Akhil Chandan

Amazon closed my account as they said my account is linked to other account. I requested them to provide all the information for this so that I can check it myself. but they are not providing me any information and they are no opening my account as well. I also begged pardon for anything wrong. I mailed them for more than 300 times and I have been very polite with them but they are not helping me out. govt. should look into such policies of amazon asap.

With reference to the above subject purchased an asus note book through amazon on may16 2015 from ramesh.[protected]@gmail.com amazon account iwas facing compliants with the note book went to serviving centre for 3times regarding motherboard, os, device drivers what not everything, visiting tomorrow for another compliant.YOU are losing the loyality selling default pieces making customers to rome around service centres.is this the right way in treating the customer with default pieces .How many times i hav to go for the servicing centre.Losing your company fame and customer belief in purchasing goods .how would be responsible for this .

check the invoice copy

thank you
Atchutha pedireddy
[protected]

Order:[protected]
Items: 1 of DJI Battery for Phantom 2 and Phantom 2 Vision (White) - Single Battery
Subject: Received Damaged or Defective Item Two times
I have lost 11000 Rupees

Hi Team,

I am writing this E-mail with so much of pain, day by day you people making me to trust that you people offering and delivering fake enough.

Since last 6 months i have placed more than 20 orders if you can check my account for any clarification and never misused any product and never played around with any illegal stuff, all the products which bought for my own use or for family/friends/relatives.

Concern:-

I have placed an order during Dewali sale details as below and as per the offer of 15 % cash back Using AMEX credit card i did it. As per the cash back return policy i am supposed to receive my money back on 9th of Feb 2016 still i haven't received the same. Called couple of times and spoke with your executives and still no response.

One more thing which i need to bring it to your attention, as after placing the first order LG TV called customer care and enquired about using the same card to buy another product to get the Cash back. I dint really knew his name but confirmed to me that i can place any order with already used AMEX card and i am eligible of getting one more cash back and he also confirms there is no limit to use the card so that i can use how N number of transactions. Based on your team confirmation i have placed another order which is Moto E 2nd gen on 9 November 2015 (Again after the confirmation from your team). When i asked customer care about the same thing last month she told me completely different (One card one cash back). So it is easy to change the word after 3 months but i am the loser here.

I have ordered the Moto E 2nd Gen for my cousin and collected the money based on cash back so when you change the words i am the loser to be paid to him from my pocket.

Please let me know why cant you people following your own polices and putting Un-expireced people in Customer care to give the fake commitments?

Please do the cash back return at the earliest for the products which i am eligible for.

Orders Using Amex credit card:-
1) 9 November 2015 LG TV ORDER #[protected].
2) 9 November 2015 Moto E 2nd Gen ORDER #[protected]

Please help me in getting my cash back...

So much of trust on Amzon is going to Vain surely:(

Regards,
Vinay
[protected]

Dear Sir,

Sandisk 16 gb pandrive not in the packet,

Amazon such a big company doing such silly thing which ruin image of your brand and harass customer, I am using other online shoping site but for the first time i face such situation. When i not find the product in packet which already paid to ur courier boy, but they not give me a satisfactory answer .I thing your service to client is below standard.

Product details--SanDisk 16GB Class 4 micro SDHC order ID[protected]
I am waiting for your mail for last 3 days.

Thanks N Rgds,
Amaresh


Contact me - [protected]
Mail id - [protected]@rediffmail.com

Amazon.in order number: D[protected]
Order Total: 77.00
Digital Order: 24 Feb 2016
Items Ordered Price
The World of Rolex: Discover 100 Years of Rolex Chronometers and
Rolex Oyster Watches [Kindle Edition]
By: WatchTime.com
Sold by: Amazon Digital South Asia Services, Inc.
77.00
Item(s) Subtotal: 77.00
Total
for this order: 77.00

I had ordered a book from amazon.in on 8th Mar'16 where It claims the same day delivery. I receive a call from the delivery person morning 11am on 9th Mar'16 from [protected] to collect the order, however not being at work should deliver later. They said I should cancel the order. However, I after reaching office call them again and they say they will deliver by 4pm. The delivery boy who later calls from [protected] was rude and incompetent that he does not want to come till my workplace as it will be time consuming for him, asks me to come to the road. I ask him to come till the reception if he does not want to use the service lift, which ideally he should have. I call him after reaching the reception to ask where is he and he tells me that he has already left without delivering my order. I tell him that he had to deliver and then leave. He says that he has many other packages to deliver and if I want to COMPLAINT I may, it WILL NOT MAKE ANY DIFFERENCE. When I ask for his name and details he disconnects my call.
This was the first time I ordered from AMAZON and this is the service. I will request a strict action to be taken against the same .Also I would like a compensation for the same inconvenience. My order no was : Order #[protected]. Thank You

Amazon cancelled my order on 4th march and they had cancelled the order and they are not providing refund...giving different tats for resolution..but no response has been given properly


Please help me

I purchased a order#[protected] lg tv from amazon for wall mount not included in the tv box, lg people demanded rs.2500 for that where as flipkart was providing at same brand when my neighbor purchased online when i contacted regarding this amazon said we will contact seller to provide till now i did not get

I had made the Order to Amazon on 12.02.2016 payment also done on the same day my order no.[protected] material : of BODY MAXX 20 KG RUBBER WEIGHT PLATES + 3 FT BICEPS / TRICEPS BAR + 2 et.. supplier name it shown for :Fitness Hubb, I had made the payment of Rs:1500/- on the same day, in my amzon account the order status for Expected delivery date on 05.03.2015, but today 09.03.2015 (near by one month) i have not received the material. This is not an COD purchase and i had made the payment. Still there in no confirmation received from your side or supplier side.

Kindly confirm when the material will delivered to me?

Regards
S.Thillainathan