Amazon India Complaints & Reviews

Mobile Name: YU Yuphoria 5010 Buffed steel
Purchased On : Amazon
Order Placed on : July 22, 2015
Order Id. :[protected]

Kindly help sir.

Regards, Sivaraj.n [protected]; [protected]
shivaraj
Micro labs limited, Plot 121-124, 4th Phase, KIADB
Bommasandra, Jigani Link Road, Anekal Taluk
BANGALORE, KARNATAKA 560099
India

I had ordered a red lehenga choli. I recieved it also at the earliest. But the dress was not upto my expectation. So i made a request of pick up the next day. I had opted for 8th feb 2016 between 10 to 1. But then i get a message saying your pick up is reschedule d. I have not changed d pickup date or timing. And i have not got a cal yet from d pickup person. Please dont delay this. I am a regular customer. And this stuff is annoying me a lot.

Dear sir my name Ashwani and and I hv but moto 360 watch 23999 of Amazon.in 5feb . and return my item 6feb I cl customer care to conform about my refund . then 6frb 11:30 pm I hv tok and she told me me picke up successfully done then next day I got mail they close my account when since m asking them about my refund 23999 they are giving me mail pick ws cancel in our system .. I hv pickup slip .. many time m sending them but they are not respond Me... and they are not refunfing my amount 23999, my pickup was done 6feb 1:30 pm .. I just hv totally pissoff .. no [protected]

The amazon is fraud and makes fool of people, as i ordered an item (ORDER #[protected] on 24th jan and they didn't deliver it till 8 feb. Every Time i contacted them, they made fake promises to deliver the product on the same day and sometime they misbehave. But now this is 8th feb and at last they refund my money which i not need. . And i chat with them daily. Don't buy any product from amazon.in otherwise you will waste your time and money because they delever the product very late.
They put you on hold and never transfer you to any supervisor.

I purchased on 10.12.15 and failed to return the mobile within the return period offered by the company as the phone started giving display problems. During second week of January 2016 the phone entirely stopped functioning.One plus support tried online and informed me to contact their service centre. I approached one plus service centre at Chennai and they informed that the warranty is not applicable as the iem no and serial no of the mobile is not mentioned in the invoice. I approached Amazon last week for issuance of invoice with IEM no and serial no. They are not issuing fresh invoice. Now I want to return the mobile to Amazon for sending defective phone and issuing Invoice without Sl No. and IEM no and proper warranty card.

Order ID[protected]. I had ordered a pair of Nike shoes from Amazon and find that it is a duplicate product which I have received. This is not expected at all from a retailer like Amazon. I have habit of making a video when i open any package and I am going to make sure to upload this video online. I need a quick response from Amazon. Thanks.

This is to inform that I have talk with the delivery person related to order #[protected]-4 times. When he calls me & told about the parcel on 4th feb'16 I told him that I am in office if possible come by 5.30 pm he replied with "not possible". When I requested him for drop to my office address he replied with yes. But very next day (5th Feb'16) there is a official holiday for everyone due to south Asian national games so I call him & told to deliver the parcel on Monday i.e 8th Feb'2016 in my office address as for the rest of the days I was having a plan go out (out of station). The reply he gave me is OK I will do that but now when I saw the mail from your end I call him up again that person was very rude & abused me which is totally unaccepted. So please look into the matter & provide me the solution ASAP. I shop a lot from online from different website but this is the worst experience I have ever had with any of the website.

Note:- If want to talk with me then call after 4.40 pm but I a available in email.


Regards!
Ronit Chowdhury
Gsm- [protected]
e-mail-ronit.[protected]@hotmail.com

Order placed on:02.02.2016, order amount.38, 160/-
Delivery date pending status not shown at the time of order,
Follow up done: 03.02.2016, 04.02.2016, 05.02.2016, 06.02.2016
03.02.2016
From customer care feed back given wrong.Told me it will be shown after 24 hrs due size is big lcd tv 43 inch.At that time i request cc to deliver my product on 08.02.2016.Cc take request for delivery.
04.02.2016
Again follow up taken for not displaying delivery date in amazon site. Cc told me it will shown within 24 hrs. Cc told me it is big consignment thats why it takes more time. It will be shipped urgently, request taken again.
05.02.16
Again i cal cc regarding delivery date, bcz amount is big for me, thats why take repeated follow up.Cc told me it will shown within 24 hrs.
06.02.16
Again i cal cc regarding delivery date, bcz amount is big for me, thats why take repeated follow up.Cc told me it will shown within 24 hrs.Surely it will be delivered on your address on 08.02.16 or within 10.02.16.
From 02.02.16 to 06.02.16 i continues check my account in laptop for my order status.On 06.02.16 i think that time i spend my money to a fake site and my money gone.
07.02.16
As i do every day check my account for delivery status, but is shows pending.
08.02.16
I call cc for status thay told me 1st you never order any lg lcd tv 43 inch.
But after talking with higher official they told me your order canceled.
Money will be refund soon because that item could not be deliver on your address.
Complaint:
1. When place my order i check all details for delivery by using my area pin code, and it shown item will be deliver with in 7-10 days.
2. No order tracking system and cancellation status with reasons.
3. Fake information provided by cc.
4.Amazon its home site not displaying cancel details.
5.As per cc my order canceled on 05.02.16 but no one inform me.
6.My money hold for 10 days.
7. Wrong information shown in tv and official site to misguide the consumer.

I purchased the above item under Order #[protected] on 13.01.2016. The item supplied was defective so i asked for replacement . They gave the replacement under Order #[protected] .The item supplied again was defective and working at all. I tried to contact manufaturer as it was mention in the item that there is 1 year manufacturer's warranty from the date of purchase, For any Queries please contact customer care no.[protected]/46051516. Both nos are not responding . They are not refunding also . I tried to do refund but the refund has become 0.

Ordered on 2 February 2016 Order#[protected]

I booked for Honour 5x mobile on 2-2-16. I urgently required the phone as my family and I planned to go to Delhi & other places on pilgrimage to take snaps with new mobile. But till today i.e. 8-2-16, it is not dispatched. I already sent mails to Amozon cantact service and the seller cloudtail. The seller has informed that it is not their responsibility and it is the duty of Amazon in. They have sent email it is will be delivered at an early date.
But in reality, six days is not sufficient to dispatch the ordered mobile.
Actually, I booked for Honour 5x due to disappointment of not getting phone of Le Echo 1s in flash sale on 2-2-16. Again the flash sale of Le Echo is going to start today i.e. 8-2-16. I am feeling very much about the service of Amazon india. Please help me.

Hi this is varun i ordered a lenovo k4note with vr glasses in amazon.in by flash sale they given tracking id Courier: Amazon Transportation Services, Tracking #:[protected]. in that they given status that product was out for delivery for 3 days and i contacted amazon about this daily they toldthe product will delivery today same answer for 3 days finally the tracking status changed toproduct rejected by you. i didnt rejected the product i ask amazon about this they told product was damaged by courier department in that reason the product was return to seller. but they didnt inform about that to me & updated status like rejected by me ...so please help me about it

Duplicate product .Bad seller..I ordered sony power, after 2 days i checked in order list order was showing " prepairing for dispatch " and on 4th day i recived order from courier, cash on delivery i paid the amount, product was duplicate so i checked in your orders it was showing that seller cancelled the order, unable to return. Seller pls give my refund take return ur duplicate product

Order id :[protected]

Order No: #[protected]
Products: 1: Seagate Backup Plus Slim 2TB Portable External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup (Black)

2: Samsung Micro SDHC UHS-I Card PRO 16GB Classic 10 with MicroSD Adapter

Fulfilled with 2-day delivery guarantee.
Expected to arrive by 6th February 2016.

I called the customer care service of amazon at 6pm on 6th February
The customer care agent was Saranpreet K. I asked her if the order could be delivered before 7PM as I had to go out. She said she would try.

Didn't receive the order. Left home.

I next called them at 11:40 PM. She said the courier company could not be reach me on the given phone number, hence the order could not be delivered. I gave her an alternate number and asked her if the order would reach me by sunday, else I would have to cancel the order. She assured me that I would receive the order by sunday 7th February and that the 50 Rs delivery charge would be refunded.

To confirm the status of the order I placed a call at 2:05 PM to the customer care. The call was received by Vishnu. I confirmed my contact number, He assured my that my order would be delivered to me by 4:00pm today.

Next I placed a call to the customer care at 3:49 PM 7th February. The call was received by Roshan. This executive says that it is my fault that the order is delayed and starts using an inappropriate tone with me and then hung up the phone instead of redressing my complaint. I didn't ever expect this from a company like Amazon.

I next placed a call on 4:12 PM of 7th February. The call was received by Parvin V. He was genuinely calm and helpful. But he could only say that it seems very unlikely that the order will be delivered today since it is not out for delivery yet.

My only question is why keep we waiting for the day, when it will not be delivered today. This caused of lot of damage in respect with respect to time as I was not able to leave home, since I was waiting for the order. I do not understand how a customer service can keep giving false assurances without knowledge. What is the purpose of advertising the time bound delivery services when they are of no use. This is the worst experience I had with any e-commerce website and I will be more than happy to not use amazon in the future for anything.

Am purchesed redmi note prime mobile this facing lots of issues am return this product from amazon i cannot accept my refund already 8days finish icannot accept my refund amazon is wrost company pls helpme my no.[protected]

As I today going to take for my parcel at pavan courier at Bhuj, Kutch but he didn't give my parcel on hand to hand. And use abuse language, i recommend to pls take away from him to your Franchise

Sir/mam
I had purchased a phone of worth 8499 from amazon.in but due to lack of brightness display problems, i send it back and ask for refund since two months about they are saying me that they have issued the fund but not credited in my account yet.
I am facing a lot of difficulties, they are harashing me mentally . i filed a charge dispute in bank but they also did'nt answered me . amazon had provided me a transaction id .

I want my money as well as compensation charges. Please help me.
My mobile no. is [protected]
Warmest regards
Ashish Bhardwaj

I ordered a monitor BenQ VW2245Z 21.5-inch LED Monitor
Sold by: FashionBay_SLP
7, 139.00 from Amazon on COD with order number Order#[protected]. It was supposed to be delivered by Tuesday which was too late for me, hence I did a chat session with their Agent Sasikala who assured me that the product will be delivered by today. I did not receive the product and contacted them again, but the other agent Akash and his supervisor Sreenivas, did not acknowledge my concern/complaint and said that they will now try to deliver in next 24-48 hours which is making me lose money as my work is pending. I specifically explained this to Sasikala and based on that only she agreed to fasten the delivery processed and assured me with a written proof that the order will be delivered by today. They told me that their own courier service did not acknowledge their internal request, due to which this delay is happening. Upon asking a lot, they totally harassed me and did not realize that I am the suffering and losing my work and money because of them as I have a deadline to meet.


Later on asking for compensation due to their fault in service, they offered me rs 100 saying that we can offer and issue Rs 100.00One Day Shipping Charges so that next order can be reached with in a day time frame. I totally denied to accept it as rs 100 is like I am a poor fellow and begging them for food. Moreover, I am not paying any shipping charges nor I asked them to make it free shipping on this order so, it does not qualify as rs 100 shipping charges concession offered to me. While asking and requesting them to reconsider, they stopped acknowledging me completely and finally without telling me anything further, end the chat session as a Supervisor named Sreenivas. It was totally unaccepted, unfair and upsetting that I was rejected to be served further and left me in blank space by leaving the chat session, They ran away from their own commitment first and later in answering the customer who is suffering because of them. Hence, I wanted to file a case against them for not giving me the service properly and harassing me which caused me metal stress.

I had placed Order ID[protected] for the following:
1 of Estee Lauder Idealist Even Skintone Illuminator --7ml [ASIN: B008V7DFRY]
1 of Estee Lauder Advanced Night Repair Synchronized Recovery Complex II, 7ml [ASIN: B00EWOTTK2]
Both items were received in packaging that is clearly printed "NOT FOR SALE."It's obvious that Amazon and their agent in India, Beauty Bazar, are selling products that are probably samples. This would seem to be grounds for a criminal complaint

Hi.. We have ordered four mouse pads from Amazon on Feb 2 2016 vide order no.#[protected]. Out of four, we have received only three mouse pads. The Fourth Mouse pad- PosterGuy Deadpool Inspired Movie Superhero Mousepad (Rs.199) have not been delivered to us. Please attend to it at the earliest and please despatch the fourth one soon.

My name is : - sanjay makwana
phone no : -[protected]
order id :[protected]
sender : - amazon
purchase date ;[protected]
product details :- asian men's running shoes

shoes are diffective and i returen shoes to amazon, but last 1 month not my payment refund to amazon.