Amazon India Complaints & Reviews

I placed an ORDER #[protected]Gee Aar Impex Sports Watch Collections Gee Blue Sport Watch With Seven Lights Digital Multicolor Dial Children'S Watch-Geeblesvnlgt01048)

Nowhere mentioned in the listing that it's USED and having scratches. But when it got delivered. It was found a USED watch with scratches and in a very bad packaging of Cosco balls!

It's a clear case of Fraud and Cheating with customers by seller KSSU. and Amazon.In is facilitating him to do business on its website.

Also Amazon.in didn't allow me to post review of this product and helping seller to cheat more customers.

I want to file a strong complaint against the Seller (knows as KISSU) and Amazon.in for clearly cheating and doing fraud on internet and refusing me to alert (by posting product review) to other customers on its website.

I have used Amazon.com for multiple purchases and assumed that Amazon.in will have similar ethics and standard. Unfortunately it's not. I don't want others to be fooled by the crooked business practices of the seller and Amazon.in

I have Purchased a Redmi 2 Prime Mobile with Order #[protected] on[protected] for Rs. 6999 from Amazon.in. While purchasing they given me an offer of 1000 rupees refund from the price 6999. It was told that the offer amount will be credited back to my account which i used for transaction during the month of november 2015. But i didnt received the refund yet. I have contacted Amazon India customer care more than 3 times and every time they replied me that the amount will be credited back within a week. It didnt happened yet. Similarly they have cheated lot of customers like me. So help me and others to get the refund as mentioned in the offer as soon as possible. They indirectly forced me to buy this mobile from amazon.in by mentioning this fake offer.. Since i faced lot of mental frustration for being cheated by them i need compensation. Not only me every body who got cheated should get compensation. The amount of compensation should be more so that these companies would never think of cheating thier customers by giving fake offers. They must learn to do ethical business.

Thanks,
G Jose Christopher
Mob No: [protected]

Order Details:

KING & i Women's Slim Fit Pants (SS202_Blue_32)
Sold by: Cloudtail
Shipped: Jan 20, 2016
Quantity: 1
Refund issued
Rs.599.60 refund issued on Jan 28, 2016.
Return received on: Feb 4, 2016
Order Id :[protected])
Mail id used to book the product is surya.[protected]@fmr.com

Its being more than 1 month i didnt got my Refund amount.But in your basket you people have mentioned as Refund issued like that.I am calling to the customer care again in daily basis to ask about the status of the refund, but still i didnt got the proper response from your end.
In the jan while call to the customer care they said we have initiated the payment its a problem with your bank.Call to your bank so that they can take a action on that like that.so i have asked for the payment reference number so that i can go back and ask my bank.But i didnt got any detail about the reference number.Then in february, i received a mail from your end saying that refund amount got denied.Please verify or change your payment detail in Amazon portal.
Once i changed the mail id till i am waiting for the refund amount.But still i didnt got my money back.I really pissed of with your customer care service.Very bad experience
with amazon.Please check my order details and refund my amount as soon as possible.

Transaction VT160170051000080000060 is taken from the Bank to verify the background of the transaction as it do not belong to me...

I have ordered two curtain rod (order numbers:[protected],[protected] from your site. I got a SMS stating that your order has cancelled from sellers side Stating that he cannot deliver it to the given address. When I ordered, the product was available in the particular address.why now the seller is not accepting it. I think the seller/Amazon is cheating me by giving less price through lightning delas, cancel it and I am forced to order the same product with higher price. I never expected these kind of cheating behaviour from Amazon. Please arrange to get the product which I have paid for.

Sir I returned a product from speed post EI[protected]IN item is delivered 20 January 2016. But amazing seller says this item is not delivered and he is not giving my refund so please give me a delivery proof. If delivery proof is not available please register my complain and give me a complain number. If I got a reference number then hi is return my money soon.

I ordered a polaroid mini instax8 3 months back but i returned the product.The refund has not been made.I call amazon almost everyday but they keep me waiting.Wasted 4500 rupees..Never going to buy from this site.totally Hopeless!!!

I placed an order on Amazon for Dell laptop vide order number[protected] and i got confirmation email. But now they refusing to deliver/ complete this order. Even they are not agree for any kind of comprises

I do a speed post but he says not delivered but tracking id EI[protected]IN showing this item is delivered. Please give me a delivery proof.

Dear Sir/Madam,
I have ordered a product on 16th October 2015 with order No.[protected] through amazon.in.
As per promotional offer of that day (I have the promotional offer mail documents related to this cash back offer ), cash back Should be credited to customer account by 17th Jan 2016 but As per amazon customer care it will be delayed to 31st Jan 2016, I wait till on that date 31 Jan 2016 but yet I have not receive any cash back. Even after several follow up with the customer care of Amazon I have not got any affirmative response of getting the cash back. They are telling to wait for some more time and delaying.
I have mailed to amazon.in and they accepted to this valid cash back and telling there was a problem with him and they will credit cash back but several follow up there is no positive response.
Please suggest me what to do . because I have suffered from a lot of mental harassment for this. Please help me as soon as possible.


Thanks and Regards
Atul Gupta
[protected]@gmail.com

I returned one item "Packnbuy PEACH / PINK Color 5 in 1 Travel Bags in bag Storage ". According to your website return received on 9th Nov. 2015 and refund issued. But I have not got any refund.
FYI: I paid by credit card which expired in the month of october, 2015.

Please arrange to refund amount of Rs. 489/-

This is to inform that I have purchased the lenovo A7000 mobile in the month of OCT 2015 with the Order #[protected].

But still not received the cash back for the same.

Please look into it.

Why are sending duplicate items, not only duplicate, when i opened the box i got shocked as i see a chinese phone, The user Interface is chinese make & the item was like a demo piece.

This is regarding an order #[protected].

I placed an order of "Cloud b Twilight Turtle, Classic Mocha" from Amazon..in
for the amount of Rs.610.00 I received a duplicate item. Immediate I reported this incidence to amazon to take action against the Seller "Shopomall" who cheated me by sending a wrong product. As I informed the amazon to replace the item with what I placed. Numerous time i did follow up with amazon customer care on phone. there are checking with the seller and instruct me to return the item.

Despite of multiple call, finally the seller bluntly says that he can't process refund / replacement. when I report this to amazon they are responding as below:

"We have reviewed your claim and the information you provided. We have determined that this A-to-z Guarantee claim will remain unchanged.

We understand that you may not agree with this decision, but we will not be able to assist you further with this claim and there will be no further response to your e-mail messages regarding this transaction.

Thank you for choosing Amazon.in"

Please take necessary action and replace my product.

No promise received amazon do fraud no trustable not received gc and not resolution no promises. Fake promises done by executives i have solid proof i do legal action

No promise received amazon do fraud no trustable amazon company not raise a complaint and not resolution no promises. Fake promises done by executives i have solid proof i do legal action akriti harpall disappointed no proper response and raise a complaint take action. I does not received gc as promise if my problem no solve. I do legal action. Amazon.in - Feb 22
to prinka.garg004
[image: Amazon]
Your Account
Amazon.in
Message From Customer Service
Hello,
This email is with reference to our recent phone conversation regarding your order #[protected]
41120.
As per our discussion, I have forwarded your details but would request you to wait for this month definitely you Gift card of Rs.798 will be issued soon and we will send you the confirmation as well.
I'm sorry we didn't have the chance to finish our conversation. If you need more help with Gift card, please don't hesitate to contact us again.
If you still need to get in touch with us, please contact us using the following link:
http://www.amazon.in/contactus
If you still have any concerns or issues, please let us know I will do the needful.
I hope the solution I have given works for you. We value your business and we look forward to seeing you again soon at Amazon.in.
Thank you and have nice day.
Warmest regards,
Rishab

Hi,

I had purchased a back case cover for asus zenfone max from amazon with order id[protected] on 21st January 2016. This was seller(amazon registered) fulfilled order. The package was estimated to be delivered on 2nd Feb and then the estimated date of delivery was delayed to 04th Feb 2016. Even after numerous follow ups when the package was not delivered I chose to cancel it on 12th February 2016. And till date I have not received the refund. Seller claims that he has not received the package back and amazon has failed to give transit status of the same. Seller has refused to refund until he receives the package back and amazon is unable to provide the transit status and ETA for return. It is apparent that amazon transportation services has lost the package on account of which it failed to deliver the package to me or return it back to the seller. However Amazon is showing no progress in addressing the issue and everytime I call they ask me to wait for 10 more days and all that seller has to say is that he will not initiate a refund until he receives the package back and in case amazon has lost the package it will fail to return the same to seller which makes me doubtful about my refund.

Please help

Thanks
Lalith

The replacement department is very irresponsible in handling complaints...i was unable to contact to them since very long i was continuously trying to contact them for 4 to 5 days since i received my product but was unable to contact.i had a very bad experience by shopping on this site.i hope they look after this carefully and help people.

I placed order on supervalue days ...somehow my order was defected so i was refunded.Refund was fast. Thanks. But customer care ensured cashback for the orders as the defected product was from their side and they couldnt return or replace. Today i got cashback but no cashback for defected/refunded product as promised by them. Thatsok but then why falaw information that day wgwn i called them.When i called amazon customer care today . He first of all had no info of cashback. Later he started talking unprofessionally and he said we already refunded so no cashback. He was stick to refund money only.He started arguing although i was asking about information.He was rude.My concern was not money but is how they treat their valued customers. Disappointed
...grow up amazon ...u r doing good job and I love you but spend some money to hire some nice and educated people who knows how to talk with customers.My email id is [protected]@gmail.com

I placed order on supervalue days ...somehow my order was defected so i was refunded but customer care ensured cashback for the orders as the defected product was from their side. Today i got cashback but no cashback for refunded product as promised by them. When i called amazon customer care . He first of all had no info. Later he started talking u professionally and he said we already refunded so no cashback. My concern was not money but how they treat their valued customers. Disappointed
...grow up amazon ...u r doing good but spend some money to educate ur cc