Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 937

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
viralmehta
from Bengaluru, Karnataka
Report
Copy

Canon dr c225 document scanner

Address:Bharuch, Gujarat, 393002
Website:www.amazon.in

On 05th of december i have ordered for canon document scanner dr-c225, the seller was khushi infotech of jaipur, till 08th of december my order was not dispatched so i called up amazon, they confirmed me that your product will be delivered to you within stipulated time frame. They also send me a confirmation email for the same. On the same day in the evening i also got a call from the seller for confirmation of my order & in late evening...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subramanniyan Smokie
from Kayankulam, Kerala
Report
Copy

Refund on order id 402-3285668#

I Have ordered a Micromax Canvas A121 on 01/12/2015 and received the product on 07/12/2015.As Opended the item was working fine .But the dual sim phone one sim is not detecting.So i Have requested for return, they accepted and assured the refund, but still they have not processed the refund.I would like to get the refund including return shipping and courier charges immediately, Contact Name: Sejin Contact Number :[protected] Contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankush11
from Mumbai, Maharashtra
Report
Copy

Refund issue (False commitments by amazon)

Address:Pune, Maharashtra, 411014
Website:www.amazon.in

I have booked iPhone 6S on 28th Nov 2015 having order number[protected] and I have received a phone after 2 days. I came to know phone was defective on 4th of dec 2015. I have raised the request for replacement on 5th of Dec and request was successfully placed. And after an hour I have received an email that phone is not available with original seller and we will refund you the amount. Then I called to customer care and asked...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rupesh Knojya
from Mumbai, Maharashtra
Report
Copy

My mobile has damaged sim slot

Address:Kutch, Gujarat, 370001
Website:amazon.in

I had ordered moto E 2nd gen mobile from amazon but mobile has damage sim slot they cheat me i want to replace my product or cash back immediately i need faster reply from amazon my email id is [protected]@yahoo.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mandar.s
from Pune, Maharashtra
Report
Copy

No refund of my money for more than 10 days.

Address:560055
Website:www.amazon.in

I had placed an order for a TP-Link Router on 29th November 2015 and paid for it using my Gift Card balance of INR 2000/- during the transaction. The order was cancelled by Amazon In due to technical reasons and assured to me that my money will be credited by to Gift Card within 4 working days. Despite numerous follow ups over the last 9 days through various mails as well as calls to customer care service I haven't got my gift card balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish761
from Chennai, Tamil Nadu
Mar 8, 2022
This thread was updated on Mar 8, 2022
Report
Copy

Complaint about not receiving cash back

Address:401305
Website:www.amazon.in

On 12/08/2015 I had ordered Red MI 2 phone from shopping site amazon.At that time amazon was offering 15% cashback on purchase through HDFC debit card. The term & condition of that offer told me that cashback will be credited in my account upto 1st Nov, 2015 but till today I haven't received cash back in my Bank Account. My order ID was[protected]. Please take actions towards Amazon as many customers like me are harrased because...
Helpful
12 other people found this review helpful
12 found this helpful
12 Comments
Report
Copy
Address:North Tripura, Tripura, 799279
Website:www.consumercomplaints.in/new_complaint

Sir, Please refer to the above, till today 8th December-2015 I am not received the goods( UMDA Men's Black 100% Pure Leather Belt(TJGB101-BK) Sold by globalepartner and targeted arriving dated was 30th November to 11th December-2015 . Reference tracking No.as given is CM19888953IN, but not able to track my goods after trying several times. Kindly comfirm me through email and SMS Yours Indrajit Paul...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Panchmahal, Gujarat, 382721
Website:www.amazon.com

I've complain about kalol, gujarat-382721l blue dart service.when they get item they are calling and tell us come and take from our store so at that time what I have to do I'm paying money to deliver my item at home.so please accept my request any try to improve thanks...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guhaprotima
Report
Copy

Harrasment in paying money

Address:700124
Website:amazon.in

I am a regular customer of Amazon and have been purchasing good from here for a long time. Recently I got 2 defective products which seller asked me to return and then they will pay me refund. Since they dont have a pick up service, they asked me to courier it and then they will pay the courier charges as well. I couriered it and they promised me to pay the entire sum along with courier amount. Recently a cheque came in my uncle's name...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gdurga mohan
from Hyderabad, Telangana
Report
Copy

Product received was defective but no refund

Address:West Godavari, Andhra Pradesh, 534007
Website:www.amazon.in

Sir, I Have ordered a Samsung Skype Camera on Amazon, which was defective on receiving. The product it self was defective. Its not working with any of the comparitable models. The seller tells that once the box is opened it cant be take back. Please how can a customer know whether the product is working or not with out opening the box. I have requested for Refund of my Amount but they are not replying me properly. Order details : -- Order...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swarup.bagaria
from Bengaluru, Karnataka
Report
Copy

Wrong imei number in invoice & mobile

Website:Amazon.in

I had purchased Panasonic P55 mobile on 31st Jan 2015 from Amazon online which was supplied by Syberplace (supplier name). After using the phone for 4-5 months, I found issues in the phone performance and approached Panasonic customer care where it was found that the IMEI number is mismatching between Invoice and mobile and they did not accept the mobile for repair. I approached Amazon on 26th Oct 2015 and till date only getting false commitments...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kirandutt11288
from Ahmedabad, Gujarat
Report
Copy

Refund for return the product

Address:560055
Website:www.amzon.in

Hi i have faced the worst-est ever service from amazon. i have purchased 1 saree which one received in 3 days but totally different from which i have order. they took 440 rupees and never returns 1 rupee amount. there is no issue of that point. i had returned the product on 30 the November and describes the details of my bank account though I got informed that I will receive the refund by check because I don’t have submitted the bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faisalfairuh
from Phagwara, Punjab
Report
Copy

Fake discounts.

Address:Kapurthala, Punjab, 144411
Website:www.amazon.in

The discount shown on Parker Galaxy Standard CT Ball Point Pen is fake. The discounted price is same as MRP. Didn't expect this from amazon. Here is the link: http://www.amazon.in/gp/product/B012ZTDEX8?ref_=gb1h_tit_c-2_9847_035c48a3&smid=A14UQ4H17XUX90...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shobhit paliwal
from Dehra Dun, Uttarakhand
Report
Copy

Double amount deduction of same product

Address:To

I have purchase a philips. trimmer through Amazon.in & at the time of payment they deduct the double amount from my debit card i have to pay rs1483 but they have deducted rs1483 double times it means they have unnecessarily deducted rs1483 from my debit card i ask for my money back but they are not giving my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sufia87
from Gurgaon, Haryana
Report
Copy

Yu yuphoria / not refund my amount

Address:New Delhi, Delhi, 110048

Cheque issued on date 18th nov 2015 but i don't get my cheque and all costumer executives are said they are follow this issue but they unavailable to resolve this. i ordered on 14th oct 2015 they shipped this 15th oct.i got my order on 16 oct and i find many problems with this phone. i file my complaint on 22 oct 2015. they are cheated with me they are not dispetch my reissued cheque....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhanya s nair
from Ranchi, Jharkhand
Report
Copy

Non delivery of item

Address:Thiruvananthapuram, Kerala, 695010

I had ordered for a book "Who will cry when you die"on Novemeber 21st, 2015 via amazon to Thiruvananathapuram. The expected date of delivery was 28th Nov. Later, it was intimated that the book will reach by 30th Nov. Till date I have not received the item. When i try to track the package, it is shown as it's getting closer. Tracking no. is[protected] . Please intimate me the correct date of delivery and the reason for delay Dhanya...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biswajit Das Bairagy
from Delhi, Delhi
Report
Copy

Not delivered my product

Address:712136
Website:Amazon.in

I give a order a Philips SPA3500F Fusion Home Theater System 25/11/2015 and Amazon Give me a delivery date 28/11/2015 to 01/12/2015 but till now this product not delivery my address and Amazon team not give any update taking details. He give last update 29/11/2015. I am contract many time to amazon customer care but till now no solution my issue. please help me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayant Khanzode
from Mumbai, Maharashtra
Report
Copy

Refund pending since six months

Address:Raigad, Maharashtra, 410210
Website:www.amazon.in

My wife mrs Shilpa Khanzode had ordered Dolphin 10 liter Ro water purifier on 29 July 15, Order number:[protected], through Amazon app, we received the product damaged, it was sent by indian post ordinary parcel. We contacted the seller, he asked us to return the product. We returned the product by indian post by ordinary parcel. Seller assured of refund but stopped correspondence . We contacted amazon, were asked to give proof of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adil Muhammad Shah
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund request

I have made two orders from the site on 5th Nov and 7th of Nov and one of the order was cancelled by the seller because of lack f availability of courier service, the second item was delivered but was a wrong item.So i returned it and till now refunds . Kindly do the refund processing immediately .My Contact number is [protected].Kindly do the needfull soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sainaz Shaikh
from Mumbai, Maharashtra
Report
Copy

Did got the product

Address:Mumbai City, Maharashtra, 400072

Bad service by Amazon. The service boy named Ravi number: [protected] didn't delivered the package twice. This is the second time asking me to come road side which is at 10 minutes walking distances. I told him that at-least come to the main market and call, no need of coming to doorstep he refused. Is this the service amazon provides. Its better next time I place my order on snapdeal or flipart. Their services are good....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy