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Amazon India Complaints & Reviews

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Last updated May 22, 2024
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Amazon India reviews & complaints page 945

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N
nidhi30
from Bengaluru, Karnataka
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Product delivery

Address:Kolkata, West Bengal, 700040
Website:WWW.amazon.com

Hi, i was expecting a product today and hence, i called the delivery boy for the same but he did'nt pick up my call so i had to call the customer care number ...There i came to know that my product is cancelled. When i spoke to the hgher authority about the same and asked them to get my product somehow as i had bought that on offer, they simply denied saying that the product cannot be delivered now as its been cancelled. There is...
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rashmi_39
from Hyderabad, Telangana
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Opened Package Delivered

Address:Hyderabad, Andhra Pradesh, 500034
Website:amazon.in

I have Ordered Samsung J5 Mobile on Amazon. They Delivered the Package Which is not properly Packed(Opened) from which the Handset box can easily Come Out.And also the delivery boy has called me and when i didnt attend the call, with out my permission he has handovered the pack to the person sitting in the reception.As mine is a prepaid package how can they be so negligilble in delivering the pack.If the person who received the pack didnt...
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রাজদীপ সান্যাল
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Misleading customers by telling false information.

Address:Howrah, West Bengal, 711109
Website:www.amazon.in

I have ordered a book named "Rahul Dravid- The Timeless Steel" on 17th October, 2015 and my estimated delivery was said to be in between 24th October, 2015. Today is 30th October, 2015 and my order did not arrive. Whenever i went to talk to the executives, they said that my order will arrive as soon as possible and one of the executive requested me to re-order that book which will charge double than the current price of that particulr...
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J
Jayant Samant
from Mumbai, Maharashtra
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Order cancelled without intimation to customer

Address:Mumbai City, Maharashtra, 400094
Website:www.amazon.in

Dear Amazon Team,

This is with reference to the item purchased reference order id[protected] dated 27-Oct-2015 online from your website. It was such an unpleasant experience to shop with so called happy shopping experience in Amazon.in.

This is to inform you that this order was placed, paid, receipt generated and confirmed by email and SMS to me as per the listed prices in the website. After the confirmation...
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D
Dhaval.bhavsar
from Mumbai, Maharashtra
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Automatically order cancelled

Address:380008
Website:www.amazon.in

I just place order Envent DeeJay Pro 7800W 4.1 Hometheatre but after couple of hour amzon cancel my order then after i call to the amazon customer support center and ask for cancel my order. After long holding my phone they people tell me that they had some pricing error with that product now my concern that these not first time pricing error issue with amazon as per my knowledge these not first time because a year ago i try to place asus...
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S
sahilgupta92
from Meerut, Uttar Pradesh
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Product not delivered and no response from the company

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.amazon.in

I ordered LG 32 inch TV for my cousin from amazon on 21st October 2015 .The order id is #[protected].The expected delivery date given to me was 26th October 2015.But When TV was not delivered by 27th October, I called their customer care number.The representative said that by Tomorrow i.e 28th Oct it will reach for sure.But it didn't arrived on 28th also.Now again i called them they said that there is something wrong in shipping...
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P
Pradeepkumar0510
from Mumbai, Maharashtra
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Product not received

Address:New Delhi, Delhi, 110075
Website:Amazone.in

I have ordered a wallet worth rs.339 from amazone.in on 26th october.on 28th i got 3 calls from blue dart that your parcel is lost u can order another.today i got a message from amazone that your orderno.#[protected]london beginners faux leather wallet for men)is delevered to u.but i have still not received any parcel.what to do?if i have not received how it is delivered? Plz look at the mattet for quick delivery of my parcel.my...
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A
Ajit Gurjar
from Mumbai, Maharashtra
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Lifelong Air Fryer sold to me Rs2000/- more than the offer price

Address:Mumbai City, Maharashtra
Website:amazon.in

I placed an order for the above product on 27/10/2015 with above co & got delivery on 28/10/2015 for Rs5499/-.I came to know the offer price of the same product by Amazon for Rs 3499/- in their ad in local marathi paper Lokasatta dtd 27/10/2015 on 28/10/2015 in the evening . I informed on the toll free no[protected] on 29/10/2015 and requested them to return the excess price of Rs2000/- to me since as per the offer for the same product...
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Prateek Lakhera
from Bengaluru, Karnataka
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Item not delivered

Address:New Delhi, Delhi, 110085
Website:Amazon

Hi

I ordered iPhone 6 on 23/10/15.
The order was supposed to delivered by 27/10/15.
But I haven't received my order till now.
For past 2 days courier company is telling me that item is dispatched and I will receive it in a couple of hours and now they are not even picking my call.
Amazon customer service is also not following it actively....
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G
Goutham Saparam
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Returning procedure

Address:Bangalore, Karnataka, 560076

I have purchased an Mobile phone from amazon, and having defect, now am returning it, they are not collecting the same and they wants us to print all the labels cost of 5-10 rupees and courier charges 200 rupees approx. and they will refunding 100 rupees for courier and after receiving the item they will initiate refund. Why cant they collect item from home and start initiating the refund. they are selling this type of defective items...
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Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

Order #[protected]
Ordered placed on 17/10/2015, amount: Rs 1, 169.55,
Issue with the order:
The original contact no given at the time of order([protected]) was no more functional and I updated it on the website a personally contacted their customer representatives to update it for the order itself, on each delivery attempt I got same message that delivery was attempted but we were unable to reach the consignee,...
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P
punkykewl
from Pune, Maharashtra
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Automatically order cancelled by Amazon

Address:Pune, Maharashtra, 411028
Website:amazon.in

Bogus Deals on Amazon. Amazon is furnishing false information and offer on their website and application. I had booked a Envent DeeJay Pro 7800W 4.1 Home theatre Speaker on 27/10/2015 at discount of 99% on Amazon Diwali Deal. But after booking the Amazon customer care has cancelled the deal after 5 hours citing the reason technical error. There are similar cases where Amazon is offering bogus deals just to attract the cutomer and if a...
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$hivam
from Mumbai, Maharashtra
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Not refunding my money

Address:New Delhi, Delhi, 110045
Website:amazon.com

I want to get my refund as soon as pssible...i shivam tripathi have an account [protected]@gmail.com with a name preeti ...i have bought yu yureka plus from amazom.com and i have some issues from the phone that's why i give complaint of refund but after 20 days i am got mad from this website as they were not giving me any clue how my money is refunding... if from this complaint no one is taking apprpriate actions then i will complaint...
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H
haripal malik
from Mumbai, Maharashtra
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Misguidance about sale and retaining

Address:Sonipat, Haryana, 131001
Website:Amazon

Hello, I am Hraipal malik mobile no. [protected]...Amazon organize a sale on 26-28 October 2015 . in this sale they gave add. for Intex it-pb11k 11000 mah power bank at the rate of 299/- Rs .but when I am login on 27 October its shows the price of 999/- Rs. then I call Amazon customer care they said sale timing is over and the sale timing is 8 am. to 10 am. and also tell me that on[protected] at 8 am. the product is also available at the...
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S
saravana9
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Worst service from amazon

Address:Erode, Tamil Nadu, 638104
Website:www.amazon.in

Hi, this is Saravana Kumar R D([protected]) from ERODE, TAMIL NADU. I have drered a LAPTOP on 17/10/2015 and the order ID id[protected]. Its estimated delivery date is 27/10/2015. I have already paid for it. The product have reached my location on 24/10/2015 itself. From that evening i have made complaint that my order dint reached me. Next day also i rang to AMAZON CUSTOMER SERVICE and made complaint again. BUt no proper response....
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Address:Erode, Tamil Nadu, 638104
Website:WWW.AMAZON.IN

Hi, this is Saravana Kumar R D([protected]) from ERODE, TAMIL NADU. I have drered a LAPTOP on 17/10/2015 and the order ID id[protected]. Its estimated delivery date is 27/10/2015. I have already paid for it. The product have reached my location on 24/10/2015 itself. From that evening i have made complaint that my order dint reached me. Next day also i rang to AMAZON CUSTOMER SERVICE and made complaint again. BUt no proper response....
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N
Nirmal Dey
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why my order is cancelled.

Address:New Delhi, Delhi, 110005
Website:amazon.in

Amazon India online website cheating customers by saying pricing error entered wrongly in their website. I have booked a Envent DeeJay Pro 7800W 4.1 Home theatre Speaker on 27/10/2015. But amazon cancelled my order on the same day saying pricing error. I was asking customer care, they said it is pricing error so we cancelled your order and transferred refund amount. Once the order placed by the customer amazon should deliver the product to...
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Address:Pune, Maharashtra, 411028
Website:www.amazon.in

I ordered mobile phone on 16 October & done payment also .After 13 days they cancelled my order & requested refund without intimating me. Such a pathetic service by amazon. I will not buy any product from amazon now onward . I think they are using our money for month (after order 15 days & 15 days for refund)....
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H
haripal malik
from Mumbai, Maharashtra
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Misguidance about sale

Address:Sonipat, Haryana, 131001
Website:Amazon

Hello, Amazon organize a sale on 26-28 October 2015 . in this sale they gave add. for Intex it-pb11k 11000 mah power bank at the rate of 299/- Rs .but when I am login on 27 October its shows the price of 999/- Rs. then I call Amazon customer care they said sale timing is over and the sale timing is 8 am. to 10 am. and also tell me that on[protected] at 8 am. the product is also available at the rate of 299/- sale timing will same 8 am. to...
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N
navneetgund
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective mi 4i piece not replacing

Address:Gurgaon, Haryana, 122001
Website:www.amazon.in

I have made complaint that auto-brightness not working properly in mi 4i piece and seeks for replacement, it has been informed to me that pick-up & drop shall be scheduled during chat conversation of amazon executive (refer below the conversation detail). Though later on I have been informed while speaking to customer care executive that replacement would take place only after defective piece would reach to ware house and check by their...
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