Amazon India Complaints & Reviews

Hello, My email address is [protected]@gmail.com few months ago I have received email from company that my account is permanently banned. I have replied to email reinstate my account but they are not doing anything. only pasting Same email continously. Thanks

Dear Sir, I have purchased above product on 06/12/2015 "Mitashi Game In MT 17 Champ" When I have received with defect, I have chatted on amazon web site in the same day, and I have got a call and informed that this will be replaced with new item, I waited one week, no one came ...again I have did the same thing. Again same story repeated. I frustrated with this. God knows what happening, I am feeling shame to complaining it, What happening at their end I don't know.

Hi there, i purchased a mobile on amazon worth rs.10000 but on the date of dec 14 i returned it and amazon.in also initiated a refund but till now i dint got the credit to my bank account. today amazon providesme an refernce number and said to contact SBI. when i called to customer service of sbi they said contact you home branch, i dont know why we have to face such nonsense things for their faults. so, i have to travel more then 1000 kms and post a complaint over there. i dont know why i have to face this? im afraid about refund whether i will get or not???

Sir, i had ordered 3 products from amazon.in on 3rd December.I had paid money online Rs 16, 479 thorough my SBT net banking.one product which costs Rs 138 had received by me but he the other two products has not received by the time they told.and because of that they issued refund for my order which is of Rs 16, 314 on 11th of December but the refund is not received in my bank account till now.when contacting the amazon customer care they are not taking any actions and updating the details.i am much worried about the money i had spend online for the product.please take further actions regard my complaint and want my money back as soon as possible..ORDER #[protected]

I've placed the order for the One Plus X(Onyx Version) on November 23, 2015 and I received empty package which I conveyed same to Amazon.in customer service. But they said the package was decent when it left package center and also in same condition when delivered by courier. I've tried everything to make them understand that it's empty but they are not answering to me and closing the chat and call themselves. My order id is[protected]. I need a solution and that's why am here.

Hi Team, I have placed the order on 5th November 2015 and didn't receive it with the said time period. So I raised complaint with Amazon India to get my money back but it's being more than 3 weeks, I have not received my money. My order number is [protected] for which I am raising this complaint with Consumer Forum.

Dear Support, This is regarding the Order ID[protected] Enter USB 8GB Flash Drive Shri Krishna which I ordered on 14th dec 2015 and same was delivered on 17th Dec 2015. I am very much sorry and frustrated to inform you that the ordered item is missing! Today when I opened the order, there was no Krishna Pendant in that and only the ring of pendant was there. I am seriously disappointed with the packaging from your end. I have no idea what went wrong with the packaging or delivering the item. Such a big brand but such a poor service. I have been ordering from Amazon from quite a long time only because deliveries were always quick and good. But till now never got so frustrated in my life from this brand. I need the item at the earliest. I always trusted Amazon with the authenticity of deliveries. I feel I can no longer trust this brand. Prove me wrong. Kindly look into this matter and take a action against amazon.in Regards, Ketan K [protected]

I Have Purchase A Product DLink Wifi Dongle Which Price 1519 and Product Cancel By Company. Complete Payment By Netbanking . But Now D'not Receive The or Money.

I have booked an order on 12th August 2015 which was delivered on 18th August 2015. I was suppose to get a cash back of 15% on HDFC Card till 12th November 2015. It has been a surprising and annoying issue for me that company like Amazon is not releasing a cash back amount. I have been contacting your executives since long time but the result is NIL. They are giving me satisfaction that my request is been forwarded to the bank on 4th December 2015. Now they are asking me my account statement, this is horrible. Email id - [protected]@rediffmail.com Phone No. - [protected]

The Micromax Canvas Nitro 2 That I Bought @ This Wednesday Is A Defective Product !! Amazon Is Responsible For The Product Delivered !! Why Amazon Is Providing A Way To Deliver UnChecked, Not Properly Working, Defective Products. The Trust In Online Shopping Has Been Flewed Away Due To This Incident. So Much Of Tension & Pressure IAm Asking Amazon A Question "Will Amazon Take Care Of My Health" Still Amazon Has To Improve... Before Delevering A Product To Customer, You Have To Check Wheather It Is In Proper Working Condition. IAm Feeling Very Ashamed To Buy From Amazon, Instead I Have Choosen A Local Shop. My Request Is Dont Deliver Defective Products, Its Not Fare

recived defective piegon tawa no promises no policy amazon executive ask me send screenshot i will refund money i am disappointed with amazon no promises and i want my refund am no able to send product because i go out of station . in my home no one know how send pls solve my issue refund my amount raise a complaint take Gmail Google+ Calendar Web more Sent Mail Offline. Last checked: just now Your Amazon.com Order Inbox A Amazon.com Customer Service to me 19 hours agoDetails Amazon Your Account Amazon.com Message From Customer Service Hello, I understand your concern and I'm sorry for any inconvenience caused. Please allow me to assist you in this regard. I have checked our records and found that this order[protected]. has been placed with one of our partner site Amazon.in. This was the reason I am unable to locate your order in your Amazon.com account. Due to the nature of your inquiry, you will need to contact our partner site, Amazon.in. Please know your Amazon.in e-mail address and password will be accepted on most of our sites. This may be reason for this confusion. You may rest assured that your transaction with Amazon is always safe. We take the full responsibility of your transactions. You will find contact instructions by visiting their Help pages at the following URL: http://www.amazon.in/gp/help/customer/contact-us Here is their toll-free customer service phone number:[protected]This number is not accessible from BSNL/MTNL phones) If you are an international customer or are using a BSNL/MTNL phone, you can call them at[protected]. You can also click the following link, and do the following: http://www.amazon.com/clicktocall When you visit the link above, please do the following to call you at our expense: 1. Select your country 2. Enter your phone number 3. Your comfortable time to call you (We're available 24 hours a day, 7 days a week) We'll call you right back! We look forward to assisting you. Best regards, Eugine H. Thank you. Amazon.com Original Message i am no able to send product because i go out of station for teaching blind childrens. in my home no one know how send pls solve my issue On 12/18/15, Amazon.com Customer Service wrote: [image: Amazon] Your Account Amazon.com Message From Customer Service Hello, I'm sorry to know you haven't received refund for your order#[protected]. While looking at your order, I see that your order was placed from "Amazon.in." I request you to contact our partner site, Amazon.in, for more information about prime charge, as our international websites operate independently. You can contact them directly at: https://www.amazon.in/gp/help/customer/contact-us/general-questions.html I hope they would able to help you out. Thanks for your patience and understanding. We look forward to seeing you again soon. We'd appreciate your feedback. Please use the links below to tell us about your experience today. Best regards, Avinash S

I have a charge on my Visa credit card in the amount of $12.78 dated 12/10, on purchases column (AMAZON MKTPLACE PMTS AMZN.COM/BILL WA). Please advise concerning this charge or deduct it from my credit card.

Hi Amazon.in refunded 35090/- on 9th of Dec 2015 but till date I havn't got the money in my account, I called amazon many times and they sent me the below mail [protected][protected][protected][protected][protected][protected] Amazon Your AccountAmazon.in Message From Customer Service Hello, Im Jayasree from the Amazon billing Team. I received an escalation that youre unable to locate your refund of Rs.35, 090.00. Im so sorry to hear that your refund isnt reflecting in your account yet. Ive checked with the available resources and confirm that refund for Rs.35, 090.00 has been successfully processed to your Net Banking account on 9 December 2015. This refund should have been reflecting in your account by now. The reference number for the refund is IG0AZOBIJ9. Please contact your banks customer service with this reference number for more information. Once you provide the refund reference number to the banks customer service, they should be able to locate your refund. If still they cant locate your refund in your account then ask them to dispute the transaction as refund never processed. At that time, theyll see a pending refund and will follow the path back to our payment processor to locate the refund. Im sure and positive that your bank should be able to resolve this. If you have any further query, please let us know and we can proceed further www.amazon.in/contactus [protected][protected][protected][protected][protected][protected] I also contacted my bank's customer care they said they can't help me PLEASE HELP ME

I am Mandeep kaur, resident of Chandigarh ordered IPHONE 6 S from Amazon (Order #[protected] when today i received the package, phone was missing and box was filled with thermacol and plastic. Now if i am asking company for refund they are giving me excuses that already refund is issued to you many times in past. Whereas this is the 1st time i ordered something from Amazon. At my current address overall 6 different families are staying might someone had bad record, but why i am being penalised and identify and my previous history can be verified. Now i am just requesting for my money or product for which i paid

Dear Mr. Tapas, I have purchased a product from Amazon.in on 10th Aug with Order ID:[protected] in the name of my daughter Monika Madhogaria. There was on offer going on between 10th to 12th Aug, 2015 that if I purchase through app and I make a payment through debit card or credit card, I would be receiving cashback of 15% with a maximum cap value of Rs 1500/- The Offer details can be seen in the following link. http://www.amazon.in/b?ie=UTF8&node=[protected]. I have done exactly the same, but have not received the cash back. On enquiring with them following was the response: Hello Monica, We are writing to you regarding the Cash Back for your order #[protected]. We appreciate your feedback and are sorry that we are not able to help you as you have hoped we would. I understand that you have placed the order with Amazon and it is our responsibility to provide you with all the customs with your cash back but since the banks were the ones which provided you with this offer, we are limited to help you other than to just tell you to contact your bank. I see that your issue was escalated to the billing department and i know that it has already taken a lot of time to get resolved. I apologise for this issue. I also see that your Cash Back had already been initiated in between 9 November and 12 November 2015. I request you to please contact your bank for the Cash Back credit details. I assure you that you will be informed about this for sure. We look forward to seeing you soon Warmest regards, Uma maheshwar V From past one months there is a same response, that our concerned department is looking after it, but when will the concerned department give a solution to the problem, its hard to understand. I request you to look into the matter and tell me when will I get the cashback. Waiting to hear you soon. Regards Punam Madhogaria M.NO. [protected] Address: 19 Abhoy Guha Road Liluah Howrah-711204.

First they delivered wrong product and of less price than the one i ordered and return of the product is done with in 3 days i.e., first week of OCT 2015. but they are not giving my refund and saying it is already issued long back. when ever i raise a mail they will tell me to share the details and it is same again and again but no use playing games with out refunding. and lot of mental pressure every day checking for the things and waste of time for me.

Hi these are the details for which I have not received the refund Nokia 130 (Dual SIM, Black) Sold by: Cloudtail Shipped: Oct 17, 2015 Quantity: 1 Refund issued Rs.1, 592.00 refund issued on Oct 27, 2015. Return received on: Nov 2, 2015 Kindly some please resond Regards, Sunil

I had ordered Set of 2 Turtle Dove Ornaments - As Seen in Home Alone 2 from Amazon on 21 November 2015. To my astonishment the order delivery date was shown as 11 December. Further, it was revised to 14 December. It is 17 December and still I have not received the order. Additionally, I have written three mails to the seller and have not responded to my mails. There is no contact details available for the seller where I can contact them as...

ORDER #[protected] im taking this product. its one just small broken thats why i m replacement, delivery boy coming and taking my product after 5 days im seeing amazon peoples not respond, 10days not respond when giving... i don't but taking my product what is this...

Order:#[protected], Name: Shaik Rizvana Parveen I've placed an order for a handbag on 1 Nov'15 and I received the same on 4 nov'15. It is very shocking to see me that the hands of the bag are broken only after a months usage. Now, the bag is of no use. After paying a decent amount Rs.706/- I would expect the bag to work for atleast six months. i have bought the bag through Amazon for the first time and the first experience is itself is very bad.i want to return the bag which is of very poor quality. please exchange the bag with another or else return my money back...