Amazon India Complaints & Reviews

I had ordered for iPhone 6, 64GB of space gray color, from Amazon on 18th Oct 2015 (order number#[protected]. On 22nd Oct 2015, I received the product with a silver package in the box. My phone and its accessories were missing. Enclosed images. On an auspicious day of Dussehra, my day was spoilt by Amazon by firstly trying to connect them on their toll free number. Later speaking to all possible customer service people for more...

Placed order on 13th october 2015 and made full payment of Rs. 24999/- expected delivery date was 19th October. Havent received product yet. consistently trying to contact your customer care representatives and every time i'm being asked to wait for 24 Hours. i want full refund by tomorrow within second half which includes interest of delayed days...

I ordered this model watch on 19th Oct and the order was successful, as in my CC was successfully charged and i got all the emails and sms's as well. However when i received it it was different watch. When i contacted customer service they said that watch it out of stock now. I am damn angry and i think wont order any thing from amazon now and will spread this news every where. so that all others can be well alert about the same.br...

I had placed the order on 10th Oct 2015. Till now it has not been delivered. Estimated delivery date was 21st Oct 2015. After repeated follow up with seller and Amazon, nobody helped me getting the product. I have even paid for shipping cost as well. This is pathetic service by Amazon and by its seller. They are choosing a courier service (DTDC) which is enjoying holidays.

Now I want to file a complaint against Amazon, not...

I just want to make you aware if the customer services Amazon is providing. I Bought a product Mi4i from amazon. I put the request to return the product on the same day of its purchase . But every time I contact to customer services I am getting the same reply that it will be picked up within 24 hrs but nobody came to collect it or nobody called me for the same. I am contacting the customer services almost daily but still issue not resolved...

I ordered 2 packs of same item from Amazon on 13th Oct and one of the pack I received on 19th OCT delivered by BLUE DART. For second pack of the same item from the same seller (I dont know why the seller shipped the same them separately) I am struggling to get it from last 3-4 days as I am getting message that "delivery attempt failed as gate locked", I am surprised to see this as we are available at home 24x7, nobody came in my society to...

I just want to make you aware if the customer services Amazon is providing. I Bought a product Mi4i from amazon. I put the request to return the product on the same day of its purchase . But every time I contact to customer services I am getting the same reply that it will be picked up within 24 hrs but nobody came to collect it or nobody called me for the same. I put the request multiple time to add my new number [protected] to contact...

I have ordered a combo offer from amazon in which
I have to get a usb charger a power plug and
Earphones of rs 258.But when i received the order, the usb and the power plug was ok but the earphones were completely different.I talked to customer support and tell every thing.Firstly he said we don't have this kind of offer then i said don't worry it is saved in my order history, then he said what u got is the same...

During your recent sale period in www.amazon.in I ordered 4 items, that is "Helmet, Mobile, speaker & memory card" on a single order on 17th Oct, 2015. Order number for the same is[protected]. Total billed amount is Rs 5107.00
As I ordered from mobile app I am eligible for 15% cash back.

Helmet received is of smaller size than ordered. I order size M but the received one is of lower size. Also...

I place my order thruogh amzon app women fastrack watch with out ne inforamtion they cancell my order and wen i cal then all there coustmer care ppl not answering me proper and every hav differenr answer telling me we cant delvery to that pin then why the give me my order id telling that they cant do ne thing...

Hi, Order number[protected] I ordered two products on October 15, 2015 1.)Baggit Quick Jhuti Women's Sling Bag(Slate) 2.)Lakme Eyeconic Kajal, 0.35g The mentioned delivery date is October 20, 2015 Product 1 is delivered and product 2 (Lakme Eyeconic Kajal) is not yet delivered. Inspite of many complaints to customer service of Amazon, i didnt get a positive response. Also they have rescheduled delivery themselves...

Dear Team, I would like to escalate the mater about a product which I order in favor of Ref iD: ORDER #[protected]. I order the product on 17th Oct 2015 and the payment goes successfully but it was not sowing completely dispatched details. Immediately I called at your call center and your representative ensured me that I’ll updated with in 24 to 48 HRS. Yesterday your executive assured me that today I will get...

Sir., I had ordered a pair of shoes from Amazon.in on 9/10/15. I paid them on the same day itself through online payment . Today (21/10/15) i received the parcel and there is a Arabic book instead of the shoes . please take my complaint into consideration and take immediate action. order number[protected] Navaneeth Kumar K [protected] Email id :- [protected]@gmail.com...

Hi, on 13th Oct 2015 I had ordered 2 products (casio watch 4045/- and Intex power bank 999/-) total 5044/- on "amazon.in" website to avail there cashback offer on using HDFC bank credit/debit card. On 16th OCT, even though I hadn't received any call from them or courier, I received a msg on mobile from amazon that "your product (intex power bank) has been returned.", after that I called up amazons help desk. As per...

I placed an order of 3 Items in Amazon on 17 Oct 2015 (Order No.:[protected] with additional charges for within 2 days delivery. As per commitment, they have to deliver all products by 19 Oct 2015. But till now i haven't received two items out of three. Even i spoke to two customer service executive Mr. Lloyd A and Mr. Bhargav as well as contacted via chatting service Mrs. Pulkita. None of them answered my concern nor solid...

Sir, my sel[censored]mesh kumar & Employee ID (USSINGH) & Contact no-[protected] and l living in begumpur delhi -86, and Worked Azmon.in online shopping company as VDA (Ven delivery associate) My date joining 18/7/15 and joining station wazirpur (Lawrence raod )in Delhi .Sir, I faithful Requested that my solve my problem as soon as possible. I have pancreatic patient but I doing the work in Amazon.in. When, l am admitted in hospital 21/10/15 on...

I've uploaded a video so that you get the clear picture of what happened. here's the link:- "https://youtu.be/p1Fo7628KI4" wanted to purchase around 20 items and i spent almost a day selecting the products i want to purchase during the festival sale offer with the cash back offer of 15% using HDFC cards. When i tried to make the payment at first it got declined and after a while i got the revise payment option but there wasn't any option...

Dear ICCF,
This is to inform you that I Ashraf Alam placed an order (Blackberry Z3, order No[protected] with Amazon India on 29th September 2015 in the name of Mr.M.A.Choudhury on this address (81, Wood House road, Colaba, Mumbai-400005). Its a great agony with customers, nothing else.
In-spite of my repeated oral complaints no concrete action has been taken yet to solve this problem. It is really surprising...

I had ordered a bag from amazon, firstly they sent wrong bag, then i returned the bag to the seller, bag is already reached the seller, seller is not replying to mails and when i contacted amazon, they said its seller fulfilled order please contact seller, what the hell is this i have not paid money to seller, i have paid to amazon so why amazon is asking me to contact seller directly they should self contact seller and give me my money back,...

I have ordered Red Tape Men's Black Leather Formals and Laceup shoes, Size -9 UK on 13 October 2015, for Rs. 1138 in a lighting deal offer, Order no. is #[protected], delivery was on time i got my parcel yesterday i.e. 19 October 2015. When I open parcel I came to know that this is a wrong product as the shoe was different from what i have ordered further size wasn't mentioned on the product. Amazon has sent me an outdated shoe. Than...