Claimed

Amazon India Complaints & Reviews

1
Updated: Nov 18, 2025
Complaints 20198
Resolved
1475
Unresolved
18723
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 949

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rima Thakkar
from Mumbai, Maharashtra
Dec 16, 2015
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra, 400004
Website: www.amazon.in

I had ordered HTC Desire 826 phone cover from amazon.in. I received a package which was empty. I had already paid 300 rs for the same. and not the customer service are not helping me out. They keep disconnecting my call.
Dec 16, 2015
Complaint marked as Resolved 
called amazon service many times, finally a sensible guy as on line and immediately transferred 300 in my amazon wallet.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jijoshi
    from Kodinar, Gujarat
    Dec 16, 2015
    Report
    Copy

    Address: Bangalore, Karnataka
    Website: www. amazon.in

    ORDER #[protected] I have purchased a SD card Strontium 16GB MicroSD Memory Card (Class 10) on 27th October'15, delivered on 3rd of Nov'15. Since then i am using but after few days o[censored]se it started causing my phone hang twice thrice a day even though i have utilised only 3 gb out of 15. There after i have contacted M/s Amazon and they said they can not replaced it you have to contact it's manufacturer, but the warranty is for 01 year so hey have to replace or refund amount.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nemi2chand
      Dec 16, 2015
      Report
      Copy

      Address: 495001
      Website: www.amazon.in

      Hai sir, I request sir that I was brought a ibps specialist book but not interested book so I have called coustmor care then they said that please send to courier though item so I have done it. And said refunded money in bank account but not credit in bank account in till now...what can do me sir That seller is not refund me .. Please help me sir Seller name is akbar...
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pankaj tunwal
        from Etawah, Uttar Pradesh
        Dec 16, 2015
        Report
        Copy

        Address: Jhunjhunu, Rajasthan, 331027
        Website: amazon.in

        Bought a Micromax Canvas P690 Tablet . ORDER #[protected] on 13/11/2015 i have paied 7499.00rs . and i did not get my product so company called me on 15/11/2011 and told me that we will refund you with in 2 days but i got my refund on 26/11/2015. but it was only 7459.00 rs. if amazon did not deliver my product to me then why they charged 40.00 rs?? i am not responsible if amazon did not deliver. and then again i will have to order(ORDER #[protected] same product and i will have to pay 7809.00rs for same product . and this time i got product but is is defective .
        +1 photos
        i dont want to click on a single star. iam totally disappointed by amazon.in

        About refund and defective product - Comment #2272180 - Image #0
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          tansion
          from Bhagalpur, Bihar
          Dec 15, 2015
          Report
          Copy

          Address: 301706
          Website: www.amazon.in

          I bought mobile mi 4i 10940online from amazon india and returned it but still i could not recieve my refund amount on talk with customer care and records in my amazon id the refund status is successfull. i hv repeated complaint many times but no action was taken from higher authority too.please resolve the matter.
          Dec 15, 2015
          Updated by tansion
          my mobile no [protected]

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            khan09
            from Nellore, Andhra Pradesh
            Dec 15, 2015
            Report
            Copy

            Address: Bangalore, Karnataka, 500075
            Website: amazon.in

            I have purchased chemical peel and the seller gauranteed he will deliver on time..but he failed in it and delivered it so late and i hav returned the product.Amazon is not ready to accept my return and dont want to refund my money...they dont stand on their promises and infact they keep on sending me useless mails for proofs and all..hell with this amazon service
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vinitapr
              from Mumbai, Maharashtra
              Dec 15, 2015
              Report
              Copy

              Address: Jaipur, Rajasthan, 302017
              Website: www.amazon.in

              I ordered a laptop and an idli maker on 14th, Nov, 2015, on EMI payment basis. I returned the Idli Maker and now the bank is asking me to make one time payment of the whole amount for laptop, the amazon company has not informed them to make payment on EMI basis, and now they are refusing to do it saying that EMI option has been cancelled due to return of Idli Maker when I asked from customer care, just for the reason they have to recalculate the EMI. I was not even informed by amazon.in that my EMI option has been cancelled exquisitely and I have to pay the whole amount for laptop at one time. Even today my amazon account is showing the payment method as 12 EMI of Rs.2, 684.91 if I would have been informed then I would have timely returned that item and neither they are taking the return of that laptop saying that return period has expired. Please solve the issue asap. and convert the payment option to EMI, making one time payment will cause undue hardship on me. Order ID :[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Swati Sara
                from Bengaluru, Karnataka
                Dec 14, 2015
                Report
                Copy

                Address: 560055
                Website: www.amazon.in

                I purchased dress from AMAZON online and they gave some different brand altogether when I returned the dress they are not returning the money.. they take Indian customer for granted and do what ever they want thinking Indian customers are fool.. It is more than one month they have not returned money.. even after following up with them everyday Order ID:[protected] Order ID :[protected] Order ID : 171 4155 [protected] Worst part it its customer care, they keep wasting time and someone among them becomes the team lead and tells that it will be resolved.But it never happens. I want strong action against such fraud company and huge fine to be paid by them.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dineshjumani
                  from Jeypore, Odisha
                  Dec 14, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Website: www.amazon.in

                  I have gift card balance of Rs.4835 in my amazon account and amazon account and they are telling they won't open the account back and also not giving my money back please help me i need my money back i also purchased a coolpad note 3 and i paid with gift balance and remaining from my bank and it showed my payment is not successful and money was cut down from my account and also gift balance became zero and now when i opened to see that issue on my computer i was unable to open my account on computer and they said my account is closed and still in mobile its showing my payment is not successful and also my money is not given back both gift card balance and the money cut down from my bank account give me my money and close my account i will never buy from amazon after that anymore
                  Jan 12, 2020
                  Complaint marked as Resolved 
                  Mmm
                  Dec 14, 2015
                  Updated by dineshjumani
                  i have all proofs and details if needed will provide
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    bhawa35
                    from Delhi, Delhi
                    Dec 14, 2015
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110019

                    This phone was not supporting wifi and their company panel will show that it is supporting wifi so plss take return to this order i will received today this order Order#[protected] please returned this product Virendra kumar [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kunaid Thakur
                      from Pune, Maharashtra
                      Dec 14, 2015
                      Report
                      Copy

                      Address: 400043
                      Website: www.Amazon.in

                      I have ordered the (Cat Food)product from Amazon . Then I have returned the product on nov 10th as I have the proof of it . still didn't get the refund. I have talked before a week .customer executives they said the check has been dispatched to you within 24 Hours. but still didn't get the refund.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vnbhandari71
                        from Mumbai, Maharashtra
                        Dec 14, 2015
                        Report
                        Copy

                        Address: 400066
                        Website: www.amazon.in

                        Order Date - Dec 4, 2015 Order No[protected] I want return my order due to Size problem. But they are not want to receive the product and gave me rubbish solution. I give just Order No because it is main thing of matter.
                        Dec 16, 2015
                        Updated by vnbhandari71
                        My complaint is not resolved.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          preet gilll
                          Dec 13, 2015
                          Report
                          Copy

                          Address: Mansa, Punjab, 151504
                          Website: amazon.in

                          My amazon.in registered email id:- [protected]@gmail.com I am buying the samsung product on amazon.in . This product was not working. I want to refund my money.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            uiuuv
                            Dec 13, 2015
                            Report
                            Copy

                            Address: Thane, Maharashtra, 400615
                            Website: www.amazon.in

                            Incident date:15 oct 2015 Date Filed: 15 Oct 2015 Claim Status: Your A-to-Z Guarantee claim was denied. Please check your e-mail for details regarding this transaction. Claim Reason: Order contained incorrect/defective/damaged items Item condition/details not as described Claim Items: 2 of CaratLane 10gm 24Kt Lakshmi Gold Coin Additional Information: Customer received wooden block instead of the gold coins in the package. The block is rectangular in shape. Help for Order #[protected] My claim was denied by them of rupess 57714 Please help me.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ARJUN shahane
                              Dec 12, 2015
                              Report
                              Copy

                              Address: Ahmedabad, Gujarat, 380058
                              Website: google

                              I purchase Intex LED-4010 FHD 100 cm (39.3 inches) Full HD LED TV (Black) Ordered on Oct 28, 2015 no.[protected]) and this product i didn't received as per date of delivery . in between time shopper send this product via GATI TRANSPORT this product cum up to my native but not deliver my home after that again product recall to shopper . after that i call amazon customer care and ask about product, then they again send same product via FEDEX TRANSPORT (ORDER #[protected]-[protected] November 2015).when i got this product that time we found it is damage and faulty. that's why i return this product to amazon . in between this all concept we spend money rs. 22990.00 around 36 day after 36 day amazon return to my amount . i want total interest of spend amount(22990). becoz, they use my money around 40 day and not given any product .
                              +3 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                gokoolnlr
                                from Kavali, Andhra Pradesh
                                Dec 12, 2015
                                Report
                                Copy

                                I brought Fossil belt on[protected] with order ID[protected]. It is getting cracked miserably . I contacted them twice through email and Pone. There is no response and it is mentioned ONE YEAR Warranty. KIndly look into the matter.
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  AKji
                                  from Pilibhit, Uttar Pradesh
                                  Dec 12, 2015
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110018
                                  Website: www.amazon.in

                                  I ordered a Gionee F103(Black) from amazon.in for about Rs.10000 which got delivered on or around 25th november. I received a defective item and that too not on time as promised by amazon. I was in discussion with amazon.in about my refund, where they were totally rude and suddenly they closed my account and now i am left with the defective product and amazon.in is not answering to my emails nor they are providing any support over the customer care. Neither they are returning the product nor they are providing any refund. Immediate help will be highly appreciable.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    suroji
                                    from Bengaluru, Karnataka
                                    Dec 12, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Burdwan, West Bengal, 713303
                                    Website: www.amazon.in

                                    I ordered an Apple Macbook Air through Amazon India on 9th December 2015. Customer Name : Surojit Kumar Mukherjee Contact : [protected] My order ID is[protected] some representative of Amazon India confirm my order through phone. but on the very next morning, Amazon took my account on hold. From then I called Amazon hundred times, sometime they asked for details through mail, sometime they asked me to Fax them all documents. Though I did whatever Amazon asking from me, still they are not responding me anything, Amazon cut my Rs.70000/- and now they just harassing me. Amazon dont say that they cancelled my order, not refunding my money, not they are responding my mail. I needed the product in an immediate basis and as a loyal customer of Amazon, I ordered it. now if they are stretching this issue for a longer period of time, I am getting loss in my business, I dont even purchase the product from local shop as I have paid Amazon Rs. 70000 already. Its being ridiculous. Do the necessary in an immediate basis. I dont want back my Amazon account as I will not purchase anything anymore from Amazon. keep it on hold or whatever, Just refund my money immediately.
                                    Dec 12, 2015
                                    Complaint marked as Resolved 
                                    poblem solved please close the topic . thank you, its resolve fron amazon site . no need any help thanks ...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Address: 500032
                                      Website: www.amazon.in

                                      Respected Sir, This is to inform you that I had purchased a MSI 990fxa gaming motherboard Order date 17-Nov-15 Order #[protected] Order total 13, 199.00 (1 item) Sold By: TheITWarescom which I had received was a damaged product from the begaining only.When my computer engineer visited to assemble my 2nd gaming computer on 08th of this December, He first installed all the parts including the processor AMD FX 8350, ram, graphics...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy
                                      P
                                      prakash mangla
                                      from Deulgaon Raja, Maharashtra
                                      Dec 11, 2015
                                      Report
                                      Copy

                                      Address: Thane, Maharashtra, 400607
                                      Website: Amazon.in

                                      I purchased mitashi TV during great diwali sale from amazon.in.and it promised Rs.4000/_cash back in 48 hrs.of payment.after various phone and written complaints they promised to give it in one month.and again various followups, the refused to give me.noing that u cannot even return back TV to them.
                                      Dec 11, 2015
                                      Updated by prakash mangla
                                      I have all their emails of the past two months regarding this .how they delayed and cheated me.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit