Amazon India Complaints & Reviews

I have purchase a philips. trimmer through Amazon.in & at the time of payment they deduct the double amount from my debit card i have to pay rs1483 but they have deducted rs1483 double times it means they have unnecessarily deducted rs1483 from my debit card i ask for my money back but they are not giving my money

Cheque issued on date 18th nov 2015 but i don't get my cheque and all costumer executives are said they are follow this issue but they unavailable to resolve this. i ordered on 14th oct 2015 they shipped this 15th oct.i got my order on 16 oct and i find many problems with this phone. i file my complaint on 22 oct 2015. they are cheated with me they are not dispetch my reissued cheque.

I had ordered for a book "Who will cry when you die"on Novemeber 21st, 2015 via amazon to Thiruvananathapuram. The expected date of delivery was 28th Nov. Later, it was intimated that the book will reach by 30th Nov. Till date I have not received the item. When i try to track the package, it is shown as it's getting closer. Tracking no. is[protected] . Please intimate me the correct date of delivery and the reason for delay Dhanya

I give a order a Philips SPA3500F Fusion Home Theater System 25/11/2015 and Amazon Give me a delivery date 28/11/2015 to 01/12/2015 but till now this product not delivery my address and Amazon team not give any update taking details. He give last update 29/11/2015. I am contract many time to amazon customer care but till now no solution my issue. please help me.

My wife mrs Shilpa Khanzode had ordered Dolphin 10 liter Ro water purifier on 29 July 15, Order number:[protected], through Amazon app, we received the product damaged, it was sent by indian post ordinary parcel. We contacted the seller, he asked us to return the product. We returned the product by indian post by ordinary parcel. Seller assured of refund but stopped correspondence . We contacted amazon, were asked to give proof of delivery, we provided proof of parcel as reciept of the parcel. We have been waiting for refund with only assurance oraly and through auto delete mails. I am approaching consumer forum. [protected]@yahoo.com mobile no: [protected]

I have made two orders from the site on 5th Nov and 7th of Nov and one of the order was cancelled by the seller because of lack f availability of courier service, the second item was delivered but was a wrong item.So i returned it and till now refunds . Kindly do the refund processing immediately .My Contact number is [protected].Kindly do the needfull soon

Bad service by Amazon. The service boy named Ravi number: [protected] didn't delivered the package twice. This is the second time asking me to come road side which is at 10 minutes walking distances. I told him that at-least come to the main market and call, no need of coming to doorstep he refused. Is this the service amazon provides. Its better next time I place my order on snapdeal or flipart. Their services are good.

Rs 699/- for payment of Renuka Carrot color winter pullover for women sold by Rosy Hosiery Clothing has already been deducted from my account by amazon.in . However, same order has also been cancelled by amazon.in vide their Order No #[protected] by you due to declined payment. But my payment Rs 699/- has not been refunded to my account till date. Please direct amazon.in to refund my payment Rs 699/- immdtly to my account without further delay which erroneously deducted my account.

Hi, I have placed order for bluetooth speaker on 14 Oct 2015 from Amazon (COD). And It was delivered in 2-3 days. After receiving product I realised that their is fault in it. So I placed return request within 1 week time. Now it's more than one & half month still my product is not yet collected. So since it's Amazon's fault & it has been not collected after calling customer care so many times also dropping email. I would request your intervene in this case. And be grateful if I would get my money back immediately within 24 hours, don't bother whether the product gets collected or not. Also I would request you to give Amazon penalty so that next time it won't happens to anyone else.

Rs 699/- for payment of Renuka Carrot color winter pullover for women sold by Rosy Hosiery Clothing has already been deducted from account. But same order has been cancelled vide Order No #[protected] by you due to declined payment. Please refund my payment Rs 699/- immdtly to my account without further delay which erroneously deducted my account.

I place an order on amazon which was later cancelled by me.I am to receive a chargeback from amazon.com.In this matter, they said refund is processed by amazon but the same is not reflected my account.the customer care advised me to raise a dispute for chargeback. Amazon Billing department has confirmed that we issued a refund to your Bank for Rs. 473.00 on Monday 12 November 2015. The reference number for the refund is amzn1:crow:6UxGmY5SRIiETVm5cXlM0A. Here...

Hi, Varun this side
My email ID registered - [protected]@gmail.com
I ordered a wallet named "Freaky & Funky Unisex Wallet" around 4-5 times. My first order is on 9 Oct, 2015 with order number : ORDER #[protected]. It was cancelled after around 5 - 6 days, money was paid.Kept my money for 5 -6 days, then i received a message that my order was cancelled. Then i placed the same order again and again as it was showing in stock in Amazon and today also its showing in stock. My rest order numbers are : ORDER #[protected], ORDER #[protected], ORDER #[protected], ORDER #[protected]This is my last order placed on 25 Nov, 2015). You can see how many times i placed the same order, in the end what i get is a message of Cancellation after 5 - 6 days. I also filed complaints regarding this, but none action taken. I was just said that this time you will definitely get your wallet.I am attaching the detailed proofs. I need justice. How much i was harassed just to have a wallet of 300 INR only. Price doesn't matter but the thing matter is that how they are dealing with their customer. I need Justice and instant revert. Check Attachments.

I have ordered Shree Sanskruti Saree With Blouse Piece (SHREESF1018_Maroon) to Rs. 1299=00 and received on 21/10/2015 and the product was not in good quality and what i expected. so, decided to return the item. as amazon Direction
Amazon Return ID: DtGg72xBRRMA
Order ID:[protected]
I sent the article to:

TRENDZ JEWELLERY
2010, WTC Building, Ring Road
Nr.Udhna Darwaja
Surat, Gujarat - 395002
Phone: [protected]
Article was recieved by seller on 30.10.2015. but amazon co. not yet returned my amount. when i tried to contact them they ask particular evidence for retun then i sent them Indian Business courier track Id. till now they r not responding to problem. Indian post: CK[protected]IN

Your Amazon.in order #[protected] is out for delivery As per above order received delivery of Hair for sure regrowth treatment on last Saturday from Blue Dart Courier, but was astonished when opened to apply. it is full of water + perfume, how one can apply your this product supplied with water and perfume, i payed Rs 760/- for that. You are requested to resolve the problem before i put on internet regarding amazon service on my email : [protected]@yahoo.co.in Regards Jasbir singh

I have ordered a mobile pouch worth 590 rupees, recived and returned the product on issue over size. The order id is[protected]. It has been 45 days since I have made refund request. From the past 7days, Everyday I contact Amazon India customer support and everyday they tell me to wait 24 hours to recieve the refund cheque. I am vexed with them as they don't even provide details of their higher authorities to escalate the issue. I want to file a case against them in consumer court. Please guide me.

I order a bag from amazon.in of seller Bagsy Malone on 28th October, 2015. On 2nd Nov, in the morning I got a message that the parcel will be delivered today and in the evening I got the delivered message. But I did not get the parcel yet.. It has been a month. Now that when I asked for the details like the signature they have which they claim as mine, name and number of the delivery boy who had delivered my parcel(I don't know where), they are not providing me the details. My address is correct because that address is saved in my amazon account. And I have received other parcels on the same address. I raised a refund claim but they have rejected it. If they are not paying attention to this issue, they are not even letting me to investigate it.

Sir Mobile app is showing discount of flat 50% when i open that link there is no 50 % discount there are different discounts and if it is written flat 50% it means it should be 50% for all items. I have wasted so much time on shopping and at last i found i am not getting discount .i tried talking to the customer care no body helped me and one of your senior team member jatin disconnected the call while i am talking, this is not expected from amazon it has always provided amazing services so i want 50% discount on the item which is in my cart . i hope you will help me and i will send you the snapshots also where it is showing discount and assist you to reach there Shop by departmentclothing and accessoriesformal wearsuits and blazers flat 50%

DEAR SIR/MADAM I am sunil mali. I have purchased yu yureka mobile with ORDER #[protected] from amazon with 15% cashback by using sbi bank debit card on 8th may 2015 .I Called them, emailed them too much times but there is no positive response from their side. 5 months passed away but I didnt get cashback. I have lost too much time by calling them they are not answering. I have got email from Amazon India. on 28 th august 2015 but till no response please look into that and solve my problem. ( Hello Sunil, I'm sorry that you're able to locate the SBI 15% cash back to your SBI debit card account. I've checked your account and see the order#[protected] placed on 08 May 2015 for Rs. Rs.8, 999.00. You are eligible for a cashback of Rs. 1349.85. This has been processed and should reflect on your next account statement. I also request you to please check with banking statement once and if you're unable to locate the transaction please send a soft copy of your banking statement and we will forward to the concerned team and will help you further. I apologise for the inconvenience caused and hope we get a chance to serve you again. Thank you for your understanding. We hope to see you again soon. Warmest regards, Ishaq S )

I bought a apple macbook air md 711hn/b 11 inches from amazon on 12 feb 15 for Rs 56490. the product that was given to me was a used one and has all settings of the previous user including the registered name. i have contacted amazon for over 50 times for the same complaint over past nine months and have received no answer from them regarding this. initially they did not return the piece and now they are saying it is too late for them to return it. i am now stuck with this second hand macbook after paying for a first hand one. i request this may be heard and action be taken to either change this macbook or return my money.

I have purchased micromax canvas mobile from amazon.in. on 23 nov2015.actually i got some problem in my mobile, and i apply a request for returning my mobile on 26nov. and they gave me an estimated date for picking up my mobile on 27 nv. between 10am to 1pm.but they didnt respnse for my request and i have contact many time to their customer care executive, they didnt respnse well and provide false infrmation. i have tired of contact them and their false assurance.