Amazon India Complaints & Reviews

First of all when I decided to return the item amazon did come to pick it they ask me to ship it from my end. I paid shipping charges and sent the item by first flight courier. I contacted amazon and gave a copy of receipt long back. After a month they ask me to send the receipt again. I contacted amazon end number of time did not get any help. I am fed up contacting amazon just for 1000 buks.

I have placed some orders from amazon.in & all orders were cancelled by amazon after 2-3 days. I have made advanced payment for all the orders & received confirmation mails, after some days orders were cancelled & money was refunded to amazon account as gift vouchers. I feel this was just a Publicity stunt as well as money laundering by Amazon as they would have done same thing with thousand customers. I was not informed for real reason for order cancellation & after I contacted them, they simply blamed relevant seller & made excuse.

Order no - #[protected]item received and return back to company. Company said amount 8750 return to user on 29 Nov till date sum is not recd by user no. Of times spoken to customer care . no certifactory answer given requested refund the money at earliest to avoid court case.

I ordered online for MAC book and my credit card was debited. I then received e mail that i need to fax my credit card bill to Hyderabad. I was skeptical about faxing this information. They then suspended my account. Customer care says this is related to account and billing. They have no phone numbers and i cant be connected to them. It is so dumb and i don't know why they have a customer care. They say money has been refunded but I am yet to receive the same. I plan to move to consumer court for harassment, fraud, waste of money as interest and waste of time. Please give your suggestions on how to proceed.

Respected sir/madam, here i utkarsh kumar ujjawal wants to inform you regarding the cheat done with me through amazon. As i ordered the action shoes of rs.999 on 28th of november and they message me that stuff you will get till 5th of december but till now i did not got my order and also when i call to amazon customer care online service they told me to wait but they are not giving me the actual time of delivery. I asked them lots of time but they not reply regarding my order they only said me that they informed to third party regarding this he will contact you. Sir my question is that if i gave order to amazon by seeing the stuff then this is duty of amazon to provide me the stuff which i ordered but they are not giving response. details are under:- Order Number:[protected] Order Placed: 28 Nov 2015 Order Total: Rs.999.00 my email id of amazon is:[protected]@gmail.com so please take it this into your consideration and take some strict action regarding this.as they waste my time and money both. thanking you yours sincerely utkarsh kumar ujjawal [protected]

Very poor action from Amazon india. My account closed by Amazon. I have about Rs 600 in my account as gift card. Please help regarding this. Regards; Jyoti Gupta

I Have purchased one mobile from amazon and after a few month phone is damaged . but the lenovo service shop workers said warranty not allow this phone .what is the reason.

On 05th of december i have ordered for canon document scanner dr-c225, the seller was khushi infotech of jaipur, till 08th of december my order was not dispatched so i called up amazon, they confirmed me that your product will be delivered to you within stipulated time frame. They also send me a confirmation email for the same. On the same day in the evening i also got a call from the seller for confirmation of my order & in late evening i received an email that my order was cancelled due to non deliverable pincode. This is untrue i am located in a place where each & every courier & transport services are available, i have made many purchases earlier from same amazon, flipkart, snapdeal & other online portals at the same pincode which were delivered to me on time. Moreover i was surprised to find that the same product was now again available for sale by the same seller but with a price hike of around 1500 rupees. This is definately a fraud.

I Have ordered a Micromax Canvas A121 on 01/12/2015 and received the product on 07/12/2015.As Opended the item was working fine .But the dual sim phone one sim is not detecting.So i Have requested for return, they accepted and assured the refund, but still they have not processed the refund.I would like to get the refund including return shipping and courier charges immediately, Contact Name: Sejin Contact Number :[protected] Contact email :[protected]@gmail.com

I have booked iPhone 6S on 28th Nov 2015 having order number[protected] and I have received a phone after 2 days. I came to know phone was defective on 4th of dec 2015. I have raised the request for replacement on 5th of Dec and request was successfully placed. And after an hour I have received an email that phone is not available with original seller and we will refund you the amount. Then I called to customer care and asked about this issue he told me that there is no request for replacement and I will create a new one. And it will take 7 days to deliver the phone. Then I said him to create a return request. Then he raised the same. On 6th of Dec I got a call for pick up and I have handover the phone to pick up boy. After a 5 min I got a message that your pick has been successfully done. Second day I received a message again for the pick up and I said to that pick boy that pick up has been already done. After a minute i received a message that your pick up has cancelled if you still want to return please contact amazon. Then on the same day I called to customer care he said that have you refused to return your parcel. I said no then he checked in his system that pick was done and not yet updated. And he said refund will initiate within 24 hours on 6th of Dec 2015. After that I called on 7th they said Pick was done refund will initiate by evening. I called on 8th morning, executive was saying that refund has been already initiated as I can see. But i have seen on the site there was no such a updation. In afternoon I called to amazon again they said refund has not initiated it will initiated by evening. Once again I called in evening he said refund will initiate in next 24 hours. What is this?? What the bloody hell services by Amazon. Everyone was giving false commitments. Now I am really fed up from this. As I can see on site now still is showing as return in transit. I want my refund by today only. I will take strict action against Amazon.

I had ordered moto E 2nd gen mobile from amazon but mobile has damage sim slot they cheat me i want to replace my product or cash back immediately i need faster reply from amazon my email id is [protected]@yahoo.in

I had placed an order for a TP-Link Router on 29th November 2015 and paid for it using my Gift Card balance of INR 2000/- during the transaction. The order was cancelled by Amazon In due to technical reasons and assured to me that my money will be credited by to Gift Card within 4 working days. Despite numerous follow ups over the last 9 days through various mails as well as calls to customer care service I haven't got my gift card balance back. Also I have been given a paltry amount of INR 400 as compensation as if I am some beggar begging for money. Still my gift card balance is not returned and they are asking for 5 more days with no assurance. Order ID is #[protected]

On 12/08/2015 I had ordered Red MI 2 phone from shopping site amazon.At that time amazon was offering 15% cashback on purchase through HDFC debit card. The term & condition of that offer told me that cashback will be credited in my account upto 1st Nov, 2015 but till today I haven't received cash back in my Bank Account. My order ID was[protected]. Please take actions towards Amazon as many customers like me are harrased because...

Sir, Please refer to the above, till today 8th December-2015 I am not received the goods( UMDA Men's Black 100% Pure Leather Belt(TJGB101-BK) Sold by globalepartner and targeted arriving dated was 30th November to 11th December-2015 . Reference tracking No.as given is CM19888953IN, but not able to track my goods after trying several times. Kindly comfirm me through email and SMS Yours Indrajit Paul

I've complain about kalol, gujarat-382721l blue dart service.when they get item they are calling and tell us come and take from our store so at that time what I have to do I'm paying money to deliver my item at home.so please accept my request any try to improve thanks

I am a regular customer of Amazon and have been purchasing good from here for a long time. Recently I got 2 defective products which seller asked me to return and then they will pay me refund. Since they dont have a pick up service, they asked me to courier it and then they will pay the courier charges as well. I couriered it and they promised me to pay the entire sum along with courier amount. Recently a cheque came in my uncle's name about which I was not aware. Then i have come to know that amazon paid the product amount in my credit card and courier amount in cheque that too in my uncle's name which was wrong. They did not inform me before about it. There after when i told them that the cheque is not of any use cancel the cheque and make an online transfer to my account, then they said it is not possible in any other mode as the cheque is already issues. My question is I did not ask them to pay in cheque. Then also I agreed and asked to make the payment in cheque in my name. They then asked an authorised letter which I have provided as per their instruction. But now they are saying to again issue the authorised letter as the date is written in hand. You tell me.. what type of harassment is this. The seller has given amazon the money but amazon is not paying it to the customer. It is only harassing. I want the authority to take action against it immediately.

Sir, I Have ordered a Samsung Skype Camera on Amazon, which was defective on receiving. The product it self was defective. Its not working with any of the comparitable models. The seller tells that once the box is opened it cant be take back. Please how can a customer know whether the product is working or not with out opening the box. I have requested for Refund of my Amount but they are not replying me properly. Order details : -- Order Number:[protected] Seller : KA INTERNATIONAL-Amazon marketplace Seller id: [protected]@marketplace.amazon.in

I had purchased Panasonic P55 mobile on 31st Jan 2015 from Amazon online which was supplied by Syberplace (supplier name). After using the phone for 4-5 months, I found issues in the phone performance and approached Panasonic customer care where it was found that the IMEI number is mismatching between Invoice and mobile and they did not accept the mobile for repair. I approached Amazon on 26th Oct 2015 and till date only getting false commitments that we will resolve the issue. I am suffering with this faulty phone and not getting resolutions despite continuous follow up. This is a kind of cheating with Customers, .

Hi i have faced the worst-est ever service from amazon. i have purchased 1 saree which one received in 3 days but totally different from which i have order. they took 440 rupees and never returns 1 rupee amount. there is no issue of that point. i had returned the product on 30 the November and describes the details of my bank account though I got informed that I will receive the refund by check because I don’t have submitted the bank account ………ok not an issue after that I had received 1 mail that you will receive the tracking details of check within 24 hours ..but I did not get it after that I am contacting amazon daily 3 to 4 times for the tracking details and I get the same answer that I will receive it within 24 hours, … billing team also gave the same answer ….i don’t know what is the billing team ……today 6 days has been past but still I did not get any tracking number and as per amazon supervisor sejal tracking details comes after receiving the check in 9 to 10 days and hanged up the call ….i never expect this from amazon …I think amazon has done its business now they don’t want the customer satisfaction ….ok then I will not buy any products on amazon from now…and friends you too…please think before buying from amazon

The discount shown on Parker Galaxy Standard CT Ball Point Pen is fake. The discounted price is same as MRP. Didn't expect this from amazon. Here is the link: http://www.amazon.in/gp/product/B012ZTDEX8?ref_=gb1h_tit_c-2_9847_035c48a3&smid=...⇄