Amazon India Complaints & Reviews

Dear Sir/ Madam, This is to bring to your notice that I have received a gift voucher from amazon.in worth INR 2000/- I tried activating the same and was not successful. On calling your customer service team realized that on scratching the gift card code that I received a 14 digit code instead of a 16 digit code... I feel cheated by amazon. This is totally unacceptable... For your Refrence my gift card ID - [protected] Kindly check on this as its a fraud on your part to issue such kind of cards...I feel cheated y amazon. you can reach me on [protected] / [protected]

I ordered a mobile on amazon and did payment online by debit card after that i got a message saying that your order has been cancelled bacause of declination of your payment. i didn't get my money online. money- Rs 12399 date of transaction- 14 dec 2015

Amazon has put wrong information about a product on their webpage. They displayed That Redmi Note Prime Has Dual Band Wifi 802.11 a/b/g/n/ac Where as it only has single band wifi 802.11 a/b/g/n. It's very wrong Info about a recently released item and many customers are phasing problems because of that. I have also escalated this to Amazon but there is no action taken in 10 days to correct the information on their website. Below is the text they mentioned. Dual-band Wi-Fi / Bluetooth 4.0 LE Surf faster on Wi-Fi networks with the latest 802.11ac Wi-Fi Standard. Achieve energy efficiency with Bluetooth 4.0 LE.

Hi, ATOZPRODUCTS worst seller and amazon support for this item. worst seller and amazon support for this item. Do not buy this item from seller ATOZPRODUCTS. he failed to deliver product in 20 days and always mislead the customer and Amazon both. Amazon has no power to resolve the case and worked as worst mediator regards Neeraj

Dear Sir, I am booked one Pigeon Special Non-Stick Flat Tawa, 28cm [ASIN: B00F2F6KWK] Order ID[protected] from amazon site with online payment. But at the time of delivery of said consignment delivery boy collect cash from home and tell this is COD consignment. I have already lodge complain in Amazon site but they are unable to help me out they required proof of payment. But this is for your information on COD consignment no one delivery boy is provided any money receipt or any other proof to the customer than how can I show the proof of payment. PFA courier consignment note for your reference. Look into matter and do needful Thanks, Sailendra

My order no. ORDER #[protected]. I had placed order online and paid amount via credit card my payment has been deducted got confirmation from Amazon that order will delivered by tomorrow...but in next day got SMS that order has been cancelled...When I checked there is no reason behind cancellation. I want my Money or Order ASAP. Sandeep Singh. [protected]

I have bought the Panasonic P55 mobile through Amazon website on 31st Jan 2015 and after using for few months, I started facing some operation issues with the phone. I went to Service centre of Panasonic and they found that the IMEI no. is mismatching in Mobile and invoice. Because of this issue, the service centre is not accepting the phone for repair, which they are right in their approach. To address this I have started interacting with Amazon since last week of Oct 2015 and till date only Mail exchanges and calls were made by them with false commitments. I have not received any confirmed solution in this regard. Please help me on this, as this is a cheating with customers Rgds, Swarup Kumar Bagaria [protected]

I ordered Adidas Superstar shoes from amazon.com which were for around 8000 INR (5000 INR for shoes + 3000 INR for customs ) . And because i ordered them from the international website, i had to pay the customs too . When i recieved the order, the parcel was fully packaged ! And on opening, it had 500 INR shoes in the box. With no bill details in the box, No details of the courier company except USPS . On sending several complaint requests to the company which promised to return to my complaint on 28th december 2015, has shown no sign to resolve my problem howsoever . The soft copy of the bill, images of the parcel, and the computer generated mails are in the attachments .

I have ordered a product from an online shopping site, Amazon.in The maximum expected delivery date was 25th December. I haven't received the product yet and I am not able to track the same.

I have purchase one no of Fastrack wrap sunglasses P204BK2 as on Ordered on 24 February 2015 Order#[protected] I have used the same sunglasses 3 or 4 time but now on one glass the UV protection film is removing automatically the item has one year warranty. I am requesting kindly look into the matter and do the needful and they are telling contact direct to fastrack.

Gulam Mohammed Sheikh Today at 12:36 PM To [protected]@amazon.in Message body To Amazon inc. I do understand the payment for the first two orders for this item was not completed from my HDFC card. I however placed the order again using another (Bank of India) card and completed the payment successfully and received the confirmation of the same from Amazon. Now that the payment is already made I find it difficult to understate why Amazon has cancelled this order. Please do initiate the process of refund with due intimation to me. Gulammohammed Sheikh Sent from my iPhone On 25-Dec-2015, at 10:48 PM, Amazon.in Marketplace wrote: Amazon.in Your Orders | Your Account | Amazon.in Order Cancelled Order #[protected] Hello Gulammohammed Sheikh, We're writing to let you know that your order has been cancelled because the payment couldn't be completed. You haven't been charged for the cancelled item. An issuing bank will often decline an attempt to charge a card if the name, expiry date, or security pin you entered doesn't match the bank's information. Before placing your next order, you can double-check your card details or add a new payment method here: Order Details

Hi My Amazon Order[protected] was for DYMO Cartridges, it was pack of 5 for INR 1587.00, Delivered dated 23rd DEC 2015, & order date was 12th Dec 2015. Amazon cheated me by giving on 1 Cartridge instead of 5, now i am following up Amazon but no response... i will further not use any amazon products and same i will inform to any one who is buying the product from Aamzon. it is better to buy with local suppliers than online cheaters

Ordered on 28 November 2015 Order#[protected]. email id:[protected]@gmail.com I did not liked the shoes.so, i cancelled it.you informed that you will send the money in BLUE DART EXPRESS.we did not received the money they did not contact us.when i contacted them they said that they returned the cheque to you.so, i please request you to send me the cheque as early as possible. thank you.

I ordered the above mentioned article(a book) on 15 December 2015(Order #[protected], which was supposed to be delivered by 21 Dec 2015. However, the article did not arrive on time and Amazon order tracking services confirmed that the book would arrive by 24 Dec 2015 at most. It is 26 Dec 2015 and the book has not still arrived. I need the book urgently, and since Amazon is not providing any definite, reliable information, it is impossible for me to buy the book from other sources. I need the book urgently. Therefore, I am forced to regretfully inform you, I will have to resort to other options of buying the book if I receive no further reliable communications from Amazon immediately, and as such, I will refuse to accept the book from Amazon even if it arrives at a later date, for I will probably already have bought or ordered it from some other source by then.

Dear sir, As per my complaint you told me give 100% cash back on 17/12/2015 i sumbitt my Account No. & IFC code of bank to till date i not recevied single mail or not any communication from your side. Today i again call you for refund than you told me that on sunday you pickup the product than you get the payment. I think this not write way to deal with customer. How i can thrust on you for next deal? Thanks & Regards, Abhijeet Kulkarni, [protected]

Order date 03-Dec-15 Order # [protected] Order total 1, 147.00 (1 item) This is my order ..Amazon not refund.. order is returned. Picture is attached.. this wrong order you send

I am Shailesh Singh from Mumbai .My refund order #[protected]. Since October I am following Amazon people on mails and calls, every time they assure me it will be done in 2-4 business days but till today I haven't got any intimation from their side what's happening with my refund case.this is sheer fraud on Amazon part.i spoke to their call centre guys multiple times and every time I have to explain the whole story to them and it was painful, after that I mailed them regarding my refund and Inspite of giving them bank statements they still haven't refunded.

Hello I m order dell inspiron 3537 with order Id[protected] when I open box there is no laptop bag in parcel of amazon then I show laptop mfd 2014 April I call dell dell says me that product is out of warranty product delivered by Amazon now Amazon taking my money then amazon create reverse pickup then Bluedart refuse to pickup now what will i do i cant understand

Dear Sir, I wish to report an instance o[censored]nfair trade activity of the website and the manner they are misleading the customers. I was lured with an offer to buy a Bose Headphone at a discount of 10%. When I received the product, the MRP on the packaging was lower than what I paid as a 'discounted price'. When I lodged a complaint with Amazon, they acknowledged the matter and promised to refund the difference. After following up with them for over 2 months, they only refunded the difference between what I paid and what is the correct MRP. Therefore what I ended up paying was only the MRP as is mentioned on the pack and no additional discount of 10% that was promised. Initially they had assured me that they will be paying back the 10% discount – however till date they have not refunded the amount of discount which now they claim is not payable. The promise of 10% discount was ill intended and misleading which accordingly to me is gross unfair trade practice. I therefore request you to investigate on this matter and take appropriate action as you may deem fit. I am enclosing the following for your investigations: • Order summary • Invoice copy • Chat transcripts with Amazon on this issue • Snap of the price label on the box • Matrix to explain incorrect charge Kindly let me know if you need any additional information on this matter. Yours truly Prasenjit Ganguly

I ordered a top from amazon worth 169, And at the time of delivery the courier boy had credited 527 from my card. after confirming from my bank the amount has been credited to amazon & informing the same to amazon customer service. i have yet not received the amount after 22 days of repeated complaint.(details provided to amazon customer service is bank statement of the concern bank from which amount credited ). Order#[protected]