Amazon India Complaints & Reviews

The Micromax Canvas Nitro 2 That I Bought @ This Wednesday Is A Defective Product !! Amazon Is Responsible For The Product Delivered !! Why Amazon Is Providing A Way To Deliver UnChecked, Not Properly Working, Defective Products. The Trust In Online Shopping Has Been Flewed Away Due To This Incident. So Much Of Tension & Pressure IAm Asking Amazon A Question "Will Amazon Take Care Of My Health" Still Amazon Has To Improve... Before Delevering A Product To Customer, You Have To Check Wheather It Is In Proper Working Condition. IAm Feeling Very Ashamed To Buy From Amazon, Instead I Have Choosen A Local Shop. My Request Is Dont Deliver Defective Products, Its Not Fare

recived defective piegon tawa no promises no policy amazon executive ask me send screenshot i will refund money i am disappointed with amazon no promises and i want my refund am no able to send product because i go out of station . in my home no one know how send pls solve my issue refund my amount raise a complaint take Gmail Google+ Calendar Web more Sent Mail Offline. Last checked: just now Your Amazon.com Order Inbox A Amazon.com Customer Service to me 19 hours agoDetails Amazon Your Account Amazon.com Message From Customer Service Hello, I understand your concern and I'm sorry for any inconvenience caused. Please allow me to assist you in this regard. I have checked our records and found that this order[protected]. has been placed with one of our partner site Amazon.in. This was the reason I am unable to locate your order in your Amazon.com account. Due to the nature of your inquiry, you will need to contact our partner site, Amazon.in. Please know your Amazon.in e-mail address and password will be accepted on most of our sites. This may be reason for this confusion. You may rest assured that your transaction with Amazon is always safe. We take the full responsibility of your transactions. You will find contact instructions by visiting their Help pages at the following URL: http://www.amazon.in/gp/help/customer/contact-us Here is their toll-free customer service phone number:[protected]This number is not accessible from BSNL/MTNL phones) If you are an international customer or are using a BSNL/MTNL phone, you can call them at[protected]. You can also click the following link, and do the following: http://www.amazon.com/clicktocall When you visit the link above, please do the following to call you at our expense: 1. Select your country 2. Enter your phone number 3. Your comfortable time to call you (We're available 24 hours a day, 7 days a week) We'll call you right back! We look forward to assisting you. Best regards, Eugine H. Thank you. Amazon.com Original Message i am no able to send product because i go out of station for teaching blind childrens. in my home no one know how send pls solve my issue On 12/18/15, Amazon.com Customer Service wrote: [image: Amazon] Your Account Amazon.com Message From Customer Service Hello, I'm sorry to know you haven't received refund for your order#[protected]. While looking at your order, I see that your order was placed from "Amazon.in." I request you to contact our partner site, Amazon.in, for more information about prime charge, as our international websites operate independently. You can contact them directly at: https://www.amazon.in/gp/help/customer/contact-us/general-questions.html I hope they would able to help you out. Thanks for your patience and understanding. We look forward to seeing you again soon. We'd appreciate your feedback. Please use the links below to tell us about your experience today. Best regards, Avinash S

I have a charge on my Visa credit card in the amount of $12.78 dated 12/10, on purchases column (AMAZON MKTPLACE PMTS AMZN.COM/BILL WA). Please advise concerning this charge or deduct it from my credit card.

Hi Amazon.in refunded 35090/- on 9th of Dec 2015 but till date I havn't got the money in my account, I called amazon many times and they sent me the below mail [protected][protected][protected][protected][protected][protected] Amazon Your AccountAmazon.in Message From Customer Service Hello, Im Jayasree from the Amazon billing Team. I received an escalation that youre unable to locate your refund of Rs.35, 090.00. Im so sorry to hear that your refund isnt reflecting in your account yet. Ive checked with the available resources and confirm that refund for Rs.35, 090.00 has been successfully processed to your Net Banking account on 9 December 2015. This refund should have been reflecting in your account by now. The reference number for the refund is IG0AZOBIJ9. Please contact your banks customer service with this reference number for more information. Once you provide the refund reference number to the banks customer service, they should be able to locate your refund. If still they cant locate your refund in your account then ask them to dispute the transaction as refund never processed. At that time, theyll see a pending refund and will follow the path back to our payment processor to locate the refund. Im sure and positive that your bank should be able to resolve this. If you have any further query, please let us know and we can proceed further www.amazon.in/contactus [protected][protected][protected][protected][protected][protected] I also contacted my bank's customer care they said they can't help me PLEASE HELP ME

I am Mandeep kaur, resident of Chandigarh ordered IPHONE 6 S from Amazon (Order #[protected] when today i received the package, phone was missing and box was filled with thermacol and plastic. Now if i am asking company for refund they are giving me excuses that already refund is issued to you many times in past. Whereas this is the 1st time i ordered something from Amazon. At my current address overall 6 different families are staying might someone had bad record, but why i am being penalised and identify and my previous history can be verified. Now i am just requesting for my money or product for which i paid

Dear Mr. Tapas, I have purchased a product from Amazon.in on 10th Aug with Order ID:[protected] in the name of my daughter Monika Madhogaria. There was on offer going on between 10th to 12th Aug, 2015 that if I purchase through app and I make a payment through debit card or credit card, I would be receiving cashback of 15% with a maximum cap value of Rs 1500/- The Offer details can be seen in the following link. http://www.amazon.in/b?ie=UTF8&node=[protected]. I have done exactly the same, but have not received the cash back. On enquiring with them following was the response: Hello Monica, We are writing to you regarding the Cash Back for your order #[protected]. We appreciate your feedback and are sorry that we are not able to help you as you have hoped we would. I understand that you have placed the order with Amazon and it is our responsibility to provide you with all the customs with your cash back but since the banks were the ones which provided you with this offer, we are limited to help you other than to just tell you to contact your bank. I see that your issue was escalated to the billing department and i know that it has already taken a lot of time to get resolved. I apologise for this issue. I also see that your Cash Back had already been initiated in between 9 November and 12 November 2015. I request you to please contact your bank for the Cash Back credit details. I assure you that you will be informed about this for sure. We look forward to seeing you soon Warmest regards, Uma maheshwar V From past one months there is a same response, that our concerned department is looking after it, but when will the concerned department give a solution to the problem, its hard to understand. I request you to look into the matter and tell me when will I get the cashback. Waiting to hear you soon. Regards Punam Madhogaria M.NO. [protected] Address: 19 Abhoy Guha Road Liluah Howrah-711204.

First they delivered wrong product and of less price than the one i ordered and return of the product is done with in 3 days i.e., first week of OCT 2015. but they are not giving my refund and saying it is already issued long back. when ever i raise a mail they will tell me to share the details and it is same again and again but no use playing games with out refunding. and lot of mental pressure every day checking for the things and waste of time for me.

Hi these are the details for which I have not received the refund Nokia 130 (Dual SIM, Black) Sold by: Cloudtail Shipped: Oct 17, 2015 Quantity: 1 Refund issued Rs.1, 592.00 refund issued on Oct 27, 2015. Return received on: Nov 2, 2015 Kindly some please resond Regards, Sunil

I had ordered Set of 2 Turtle Dove Ornaments - As Seen in Home Alone 2 from Amazon on 21 November 2015. To my astonishment the order delivery date was shown as 11 December. Further, it was revised to 14 December. It is 17 December and still I have not received the order. Additionally, I have written three mails to the seller and have not responded to my mails. There is no contact details available for the seller where I can contact them as...

ORDER #[protected] im taking this product. its one just small broken thats why i m replacement, delivery boy coming and taking my product after 5 days im seeing amazon peoples not respond, 10days not respond when giving... i don't but taking my product what is this...

Order:#[protected], Name: Shaik Rizvana Parveen I've placed an order for a handbag on 1 Nov'15 and I received the same on 4 nov'15. It is very shocking to see me that the hands of the bag are broken only after a months usage. Now, the bag is of no use. After paying a decent amount Rs.706/- I would expect the bag to work for atleast six months. i have bought the bag through Amazon for the first time and the first experience is itself is very bad.i want to return the bag which is of very poor quality. please exchange the bag with another or else return my money back...

I had ordered HTC Desire 826 phone cover from amazon.in. I received a package which was empty. I had already paid 300 rs for the same. and not the customer service are not helping me out. They keep disconnecting my call.

ORDER #[protected] I have purchased a SD card Strontium 16GB MicroSD Memory Card (Class 10) on 27th October'15, delivered on 3rd of Nov'15. Since then i am using but after few days o[censored]se it started causing my phone hang twice thrice a day even though i have utilised only 3 gb out of 15. There after i have contacted M/s Amazon and they said they can not replaced it you have to contact it's manufacturer, but the warranty is for 01 year so hey have to replace or refund amount.

Hai sir, I request sir that I was brought a ibps specialist book but not interested book so I have called coustmor care then they said that please send to courier though item so I have done it. And said refunded money in bank account but not credit in bank account in till now...what can do me sir That seller is not refund me .. Please help me sir Seller name is akbar...

Bought a Micromax Canvas P690 Tablet . ORDER #[protected] on 13/11/2015 i have paied 7499.00rs . and i did not get my product so company called me on 15/11/2011 and told me that we will refund you with in 2 days but i got my refund on 26/11/2015. but it was only 7459.00 rs. if amazon did not deliver my product to me then why they charged 40.00 rs?? i am not responsible if amazon did not deliver. and then again i will have to order(ORDER #[protected] same product and i will have to pay 7809.00rs for same product . and this time i got product but is is defective .

I bought mobile mi 4i 10940online from amazon india and returned it but still i could not recieve my refund amount on talk with customer care and records in my amazon id the refund status is successfull. i hv repeated complaint many times but no action was taken from higher authority too.please resolve the matter.

I have purchased chemical peel and the seller gauranteed he will deliver on time..but he failed in it and delivered it so late and i hav returned the product.Amazon is not ready to accept my return and dont want to refund my money...they dont stand on their promises and infact they keep on sending me useless mails for proofs and all..hell with this amazon service

I ordered a laptop and an idli maker on 14th, Nov, 2015, on EMI payment basis. I returned the Idli Maker and now the bank is asking me to make one time payment of the whole amount for laptop, the amazon company has not informed them to make payment on EMI basis, and now they are refusing to do it saying that EMI option has been cancelled due to return of Idli Maker when I asked from customer care, just for the reason they have to recalculate the EMI. I was not even informed by amazon.in that my EMI option has been cancelled exquisitely and I have to pay the whole amount for laptop at one time. Even today my amazon account is showing the payment method as 12 EMI of Rs.2, 684.91 if I would have been informed then I would have timely returned that item and neither they are taking the return of that laptop saying that return period has expired. Please solve the issue asap. and convert the payment option to EMI, making one time payment will cause undue hardship on me. Order ID :[protected]

I purchased dress from AMAZON online and they gave some different brand altogether when I returned the dress they are not returning the money.. they take Indian customer for granted and do what ever they want thinking Indian customers are fool.. It is more than one month they have not returned money.. even after following up with them everyday Order ID:[protected] Order ID :[protected] Order ID : 171 4155 [protected] Worst part it its customer care, they keep wasting time and someone among them becomes the team lead and tells that it will be resolved.But it never happens. I want strong action against such fraud company and huge fine to be paid by them.

I have gift card balance of Rs.4835 in my amazon account and amazon account and they are telling they won't open the account back and also not giving my money back please help me i need my money back i also purchased a coolpad note 3 and i paid with gift balance and remaining from my bank and it showed my payment is not successful and money was cut down from my account and also gift balance became zero and now when i opened to see that issue on my computer i was unable to open my account on computer and they said my account is closed and still in mobile its showing my payment is not successful and also my money is not given back both gift card balance and the money cut down from my bank account give me my money and close my account i will never buy from amazon after that anymore