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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 958

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S
Shivprasad S Sarda
from Mumbai, Maharashtra
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Cancelled order after confirming

Address:Mumbai City, Maharashtra

I have with amazone India from intial day and ordered around 20-25 items howveer for first this is very bad experiance for me regarding my Order #[protected]. I ordered a Philips 22PFl3758/V7 55 cm (22 inches) Full HD LED TV (Black), at the time of ordering it was in stock and my order also has been confirmed(Credit card deducts EMI amount). Order is in Indepndance day offer period and then after one week amazon are saying it is...
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A
Arvindkumar Singh
from Kanpur, Uttar Pradesh
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Reg purchase of books

Address:Bangalore, Karnataka

Sir, MHD-5 Price Rs 190 was booked vide order no[protected]dated 08/08/2015 but making delievery Rs 290/- has been charged by representative of AMAZONE ONLINCE PURCHASE SERVICE on 17/08/2015. I shocked when yr rep. demanding Rs 100/- while making delievery. in other words Rs 100 has been charge extra instead of book price 190/. It is pertinent to mention here that 02 books of MHD 1 & 7 Gullybaba publication supplied by your firm...
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Preetam Banerjee
from Mumbai, Maharashtra
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Ordering something in Amazon and getting delivered on time is a nightmare.

Address:Kolkata, West Bengal

Can you imagine a situation when you long time dream comes true moment turns in a freaking nightmare. Amazon India just made that possible for me. I ordered couple of Lumia phones for both my parents on their independence sale. Now the delivery times of both the phones was given as a week's time. I happen to live in the heart of a metropolitan city and yet they are taking a weeks time to deliver. Moreover they have somehow managed to partner...
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Abhishek Sinha
from Bengaluru, Karnataka
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Payment taken, no delivery, no response of complaint.

Address:Pune, Maharashtra

I ordered a bedsheet from Amazon on 2nd August. Order #[protected]. The product was to be delivered by 12th Aug. Product was not delivered as promised. I made a complain by calling them up. They said they would get back in 48 hours time. Been 3 days since then. They have not even responded to my complain. After spending a considerable amount of time people finalize on a product. Delivery date is also a very important factor while...
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G
Gaurav Gupta12
from Dehra Dun, Uttarakhand
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Mis selling

Address:Jaipur, Rajasthan

I have ordered slippers from Amazon & called them in regarding color change of slippers, so they said after delivery of slippers, you can request us to change color but when after delivery I contact them, they refused. If they would said it earlier, i would have cancel the order. It wasted my lot of time. So please take appropriate decision regarding it as soon as possible....
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K
kirty Sharma
from Delhi, Delhi
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Chronowatches: Incorrect product delivered

Address:New Delhi, Delhi

I placed an order via amazon for a watch. I was delivered an incorrect watch. When I complaint the seller chronowatches, they said they have delivered me right product.

They also said that I made the purchase for the incorrectly delivered watch in March. This is right I made the purchase but I am using that product right now.

They have denied to take the return now.

Please help me. This is fraud....
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C
Chinmay Vijay Chavan
from Mumbai, Maharashtra
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Refund Not Processed

Address:Mumbai City, Maharashtra

I purchased one travel bag & i received it on 9th July 2015 I returned that bag cos of its Size is very big. & raise a refund process Now 36 Days passed still my refund money they wont give me back. they said that NEFT is done by them but my bank manager told me that there is no any kind of NEFT in my account. Amazon is doing mail & mail day by day but not giving my money back. i told them 1000 times i visit 5-6 times in bank to cheque amount...
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Address:Coimbatore, Tamil Nadu

Hi, I am Sujay Vaiz, purchased a mobile phone ORDER #[protected] from Amazon.in on 18th July 2015 which was returned to the sellet after the some pricing error by Amazon, never informed by SMS or email. After Amazon correcting the price error i ordered the same product ORDER #[protected] on 03rd Aug 2015 which again was returned due to problem in package...
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V
Vijayanmanalil
from Tellicherry, Kerala
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Back key not working, charger not working

Address:Kasaragod, Kerala

I bought Micromax unite 2 A106 (Grey 8GB) from Amazone.in on 20.03.2015. I had been using this mobile and charger without any complaint since 10.08.2015. Now my mobile's back key, home key and charger not working. There is no problem to receiving calls. But I cannot make calls as the above said keys not working. Please make good these complaints....
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D
drascheema
from Chandigarh, Chandigarh
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Bought sole cross trainer, making sound not sending technician for service

I have bought sole e95 in may from amazon sold by fitindia. first of all it was not delivered on time and after number of calls it was sent 10 days late. at that time when it was not delivered i initiated return of the item. and i still stick for return. as i have already paid about in advance i feared that if i have not accepted the article i may loose my money and the product. no one listened to return. and now from may the product is making...
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N
neeru83s
from Lucknow, Uttar Pradesh
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Flip cover of micromax yureka

Address:New Delhi, Delhi

I purchased product but it was faulty, when i take picture from camera the view of flip cover is also coming in those pictures.i complaint about this to your custumer care service but they didnt solve my problem.should i go to consumer forum....
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V
venka63
from Bengaluru, Karnataka
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Micromax tap purchased - repair - refund request - till date pending

Address:Vellore, Tamil Nadu

Purchase order date - .30.06.2015 returned date - 13.07.2015 delivery date - 17.07.2015 cover amount Rs. 500.00 refund but micromax tap amount not refund in one month saravanan.[protected]@gmail.com id purchase name k venkatesan the arcot coop urban bank ltd arcot...
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A
Akula Harish
from Bengaluru, Karnataka
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Amazon took the side of the seller who cheated the customer

Address:Bangalore, Karnataka

Beware of Amazon ! They cleverly mention 100% purchase protection and easy returns on all products and you will forget to read the fine print...then you will have to struggle forever to get your money back. One of the sellers on Amazon cheated me by sending me a wrong product of lesser value...guess what Amazon expected me to do ? They gave me a deadline of 3 days to ship the product back - I had to spend 1085 Rs to ship this back - now they...
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T
Tarun.Girdhar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending Delivery - Even after 21 days of Ordering

Address:Bangalore, Karnataka

I ordered the below product from Amazon on 20th July, 2015, despite the estimated delivery date being 27th July, 2015 - Vector X Gym Fitness Gloves Vx 300, L (Black) The tracking status still shows the status as 'Dispatched' despite complaints and messages to costumer care. Thanks and Regards, Tarun Girdhar Registered EMail ID on Amazon - tarun.[protected]@gmail.com...
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Address:Bangalore, Karnataka

Two items I had ordered reached the pickup location that I had specified. I couldn't pick it up immediately and two later I got the message that I had picked up the order, when i had not. That was resolved with the explanation that someone had mistakenly scanned the items, or something like that. If someone can just scan it and show it as "picked up" what is the point is customers showing ID at the point of delivery? In any case, the pickup...
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sanjay1808
from Gurgaon, Haryana
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Damaged product & pathetic customer service.

Address:Jammu, Jammu and Kashmir

I am sorry to usee the word "s#it" but the experience has been that. Got delayed delivery & a broken screen. The packaging wasn't proper. Generated a return label. The first day the guy came on a bike to pick a 32 inch led tv. (Kudos to the intelligence of Amazon Employees...) He said will come the next day. It has been 4 days since. The package has still not been picked. Spoke to 4 customer service SUPERVISORS - Kalim, Ashish, Shashank &...
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Kapil2123
from Mumbai, Maharashtra
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Amazon India Not providing Invoice with IMEI number on it

Address:New Delhi, Delhi

Myself Kapil Sharma, ordered a Redmi2(white) on 8th April 2015 ORDER #[protected]. I received the phone on time, but IMEI number was not mentioned on invoice. On 17th July 2015 my phone stopped working then i contacted MI customer service center in Delhi, they asked me to provide Invoice with IMEI number on it. As i didn't have the invoice with IMEI number so i contacted Amazon on 29th April 2015 they told me that i will get in...
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C
chat2amit
from Gurgaon, Haryana
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Is not refunding for goods returned

Address:Gurgaon, Haryana

My account registered with email id [protected]@gmail.com is closed for returning high percentage of goods.

Please understand that I have not returned excessively in 2014 and early 2015 but recently Amazon quality has deteriorated and so many of my friends and colleagues also returned the goods..
But I think this is a consumer right to reject goods if quality is not good.

Anyways if Amazon does not want...
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K
kushalparikh
from Mumbai, Maharashtra
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Refund not credited in my account

Address:Pune, Maharashtra

ORDER #[protected] as i have order mi tab as cash on delivery option and next day i have return that product. at 1st of Aug. I have seen as a status that refund is issued and return is succesfully done. But actually it doesn't credit in my account so that i have reached to customer service reprentative he told me that your amount is credited by NEFT wait for 4to5 bussiness day. so today is not credited to so i have reached to customer...
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Z
Zair
from Pune, Maharashtra
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Fake promises and cheating

Address:Mumbai City, Maharashtra

My name is zair sayed and I had bought Air condition from Amazon Order #[protected] Mar/31/2015. That time there was a Cashback offer worth Rs 2000 on Amazon. It was told to me that I will get the caskback within 15 days that never happened. Then I called the customer support representation explaining him the entire story and he said that he will escalate the matter to his senior and credit the cashback amount back in the same...
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