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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 96

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P
Prahladjha218
from Delhi, Delhi
Jul 19, 2022
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I have taken a 1 month subscription for kindle unlimited and it ends on 19 july 2022 i dont like it i don, t want to continue it but today on 19 july i got a notification from bank for 169 rs are debitid from my debit card and i found that amazon is involved in this transaction . i want to complain that why amazon can do it its own now i canceled my subscription but why they can take money from my account without my permission please help me to take my money back.
Amazon India customer support has been notified about the posted complaint.
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    R
    Rahul Mergu
    from Mumbai, Maharashtra
    Jul 19, 2022
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    Escalation of Product Delivery and false communication

    Address: Kondhwa Budruk

    Dear Escalation Team,

    This is regarding my Order Number - ORDER #[protected]

    It was expected to deliver on 14th July 2022 and has not been received yet,

    As seen in tracking report, it was mentioned that

    "Carrier unable to contact recipient to arrange delivery. Please contact the carrier for next steps."

    But As of now I have not received any call from Any...
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    J
    John kelechi Kingsley
    Jul 19, 2022
    Feb 11, 2026
    This thread was updated on Feb 11, 2026
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    Scammed by people who claim to work for amazonAMAZON

    Website: shopamr.com/index/user/login.html

    Please assist me get a refund of my money as I have been scammed.
    Here is the chat from somebody who claims to work for amazon
    Kelechi:
    Hello

    Instructor: Ahumibe cynthia:
    Dear member, hello, I am your exclusive tutor, please provide your account name

    Kelechi:
    John kelechi Kingsley

    Instructor: Ahumibe cynthia:
    Now apply for the task for you, because the...
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    K
    kirti$
    from Hathras, Uttar Pradesh
    Jul 18, 2022
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    (Renewed) realme 10000 mAh Power Bank (Fast Charging, 30 W) Black I have orderd this product and Didn't get it i have received empty box with only empty rapper and bill
    And I already filed complaint for this issue but not get resolution yet . Amazon company is refusing to give refund and is asking for evidence from me that if Delivery Boy has done something, then give the evidence. This is Amazon's responsibility and not mine and I asked Amazon for proof of investment, they didn't even give me proof. It was said that internal activities cannot do the show.
    Amazon India customer support has been notified about the posted complaint.
    Jul 18, 2022
    Updated by kirti$
    [protected] Order Number
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      J
      JP TECH XYZ
      Jul 18, 2022
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      Address: Rajasthan, Banswara, Paloda, Banswara

      Dear sir/madam,
      I am using locanto from very long period and i always like to search and post add on locanto, i am regular user of locanto in india, can you please verify my account as v. I. P account. I am not able to create v. I. P account and still i have not getting any email/message regarding to put my account in v. I. P category. Still, i have not getting any selection process to make v. I. P account.

      My locanto account email id is [protected]@gmail.com

      Thanks and regards
      Soumen
      Amazon India customer support has been notified about the posted complaint.
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        P
        Patrics
        Jul 18, 2022
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        Ordered and got installed TCL Brand 43" Android Smart TV with order number[protected] dated 26th May 2021 with 1 year warranty on device and 1 year additional warranty on Panel from Amazon India. Exactly after 12 months during June 2022TV stopped working due to problem with Display Panel as conformed by technician of TCL's authorised Service Center assigned by TCL. However TCL denied replacement of Panel Free Of Cost starting the reason as Product purchased from Amazon and the warranty is only 1 year. But as per AMAZON website additional 1 year warranty is applicable on Panel which was confirmed by all Agents of Amazon Customer Care. I have been contacting and following up with Amazon Customer Care from past 20 days for an urgent resolution but they are failing to provide positive resolution and buying time everytime i contact them. It is strongly advised AMAZON INDIA to look into the issue and RESOLVE the issue either by getting Panel replacement Free Of Cost from the Brand TCL or REFUND full amount of Product sold by them. Customer care or response from Amazon India is very pathetic and disappointing...WAITING FOR AN IMMEDIATE POSITIVE RESOLUTION FROM AMAZON INDIA
        Amazon India customer support has been notified about the posted complaint.
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          V
          Vidhan Tiwari
          from Kota, Rajasthan
          Jul 18, 2022
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          (Refund reference no.[protected], Date of refund: 07/06/2022; Still not refunded to me in my account. Amazon also is not helping me to resolve the issue . 45 days have passed.
          Amazon India customer support has been notified about the posted complaint.
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            H
            hussu99
            from Mumbai, Maharashtra
            Jul 18, 2022
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            Address: amazon, india
            Website: amazon.in

            I had returned this item to Amazon and refund status of Rs. 685 shows it has been credited to the concerned account. However, its been 20 days and despite contacting Amazon customer care many times I have received different RRN numbers to coordinate with the bank who every time confirm that the amount is not yet credited. The Amazon customer care agents are unable to assist since every time its the same reply whereby they send me different RRN numbers for the product due to which its confusing to coordinate with the bank. Please assist to resolve this issue with proper information. Will be grateful. Thanks
            Amazon India customer support has been notified about the posted complaint.
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              P
              Pandurangkhomne
              from Pune, Maharashtra
              Jul 18, 2022
              Feb 11, 2026
              This thread was updated on Feb 11, 2026
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              Refund my money

              Address: Pune, Maharashtra

              Amazon Mission Specialist:
              Hello, please provide your registered mobile number, I am a senior tutor who assigns a formal job

              Please read the shop task rules carefully:

              1. Shopping mall tasks are randomly assigned, once assigned, they cannot be cancelled or given up midway.
              2. The commission for this task is 18% (the commission for the first order of the newcomer benefit is 25%)
              3. The tasks...
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              H
              Hiteshgajera123
              from Ahmedabad, Gujarat
              Jul 18, 2022
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              Dear Sir,

              I received an Concord sandwich maker on 4 July,
              But product was not working properly and is not good so i requested for return and refund but still not pick up this product, about almost 14 days gone i complained multiple times almost 5 time i complained to customer care and 5 time made pickup schedule but still not pickup this product from Amazon, everytime i listened same answer from Amazon customer care " you will get your refund, please wait 2 days" but everytime i wait 2 days but no-one pickup my product and i didn't get refund so i am tired to call at Amazon customer care,
              Please help me for this concern,

              ORDER NO- :[protected]
              REGISTERED MOBILE NUMBER - [protected],
              REGISTERED EMAIL ID - [protected]@gmail.com
              Amazon India customer support has been notified about the posted complaint.
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                L
                Larrie
                Jul 18, 2022
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                Address: Philippines

                I always recharges money on this company to finish my task when i finish it I can’t full withdraw all my money i charges to them because there’s another recharges in step of withdrawal.
                Amazon India customer support has been notified about the posted complaint.
                Jul 30, 2022
                Updated by Larrie
                Not resolved!
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                  S
                  scorpiodev1
                  Jul 17, 2022
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                  I had placed an order[protected] for luminous inverter amounting 20456/- INR on 26th august. After complaining for 15 times I have not received order and tracking id is invalid. I wanted to cancel but that option has been removed. I have been asking for refund but amazon says now the query is being handled by social media team and they cannot do anything.

                  I trusted with a big amount and now struggling to get a response. Seller provided a fake delhivery tracking id and amazon social media team cannot be contacted as they dont have any direct helpline. No body is responding to my queries. This is a scam
                  Amazon India customer support has been notified about the posted complaint.
                  Jul 19, 2022
                  Updated by scorpiodev1
                  Since I had converted this transaction to emi and now bank has refused to cancel my emi since its been more than 20 days. Also bank is going to charge me interest and emi. My only fault is i had paid in advance trusting amazon.
                  Amazon is not coming with a definite timeline for my refund and remains evasive about my refund
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                    P
                    pravesh.shrivastava
                    from Delhi, Delhi
                    Jul 17, 2022
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                    Hello,

                    I had purchased a Nokia G 21 and the phone started showing some random coloured lines on screen. I requested for return so Amazon scheduled one technician visit. Technician came and confirmed that it is a manufacturing defect. So, Amazon is rescheduling the pick-up all the times but agent is not taking the phone back. He is saying line is not visible and after switching on the phone it is asking for PIN. So, that is default feature of Nokia. And, Amazon people and pickup agent are not understanding it. They are only rescheduling the pick. That is really pathetic.
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Ajay kumar ashvin
                      from Delhi, Delhi
                      Jul 17, 2022
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                      Address: H-85, Ashok vihar, Delhi-110052

                      Hi Sir,

                      I want to tell you, as this a request..

                      Before 10 days ago, I got a massage from Amazon merchant center company on WhatsApp.
                      she is Philippines girl name as Ann Marga and her birth place is Canada.
                      She was telling me about the Amazon merchant center that is help to improve Amazon products of online store,
                      Adding his VOC:-

                      *You job is: Help merchants on Amazon to complete the task to improve the credibility and popularity of their online stores, merchants will give you commission as reward. If you are willing to try,
                      In short, merchants will release task on our platform every day, you just need to pick up the task and complete, commission will be given by the merchants after it. If you don’t have experience of this kind of online part-time job at all, I will be here to guide you step by step, no worries. The first step is to register your account now !*

                      THAN after I agreed than follow his instructions.
                      And got few amounts on 1st level and 2nd level, she transferred to me on Telegram to Another person for Next level.
                      But when reach on 3rd level than products amount was so high..
                      And he said to me add amount to recharge and complete this.
                      One few level..
                      And end of the end my account balance has been finished..
                      Even not completed the task and he asking me to add amount to recharge.

                      And now my account has been stucked into there portal app, in frozen account.

                      And requesting with him many times to release mine funds but he is not answering to release funds.

                      Kindly help me into this situation and help to release my funds 20397k..

                      I attaching few screen shots for your reference to justify it..also attached my paid amount snaps.
                      And solve my problem and revert the soon ASAP..

                      Regards Ajay kumar
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        Aadarsh bhatt
                        from Samastipur, Bihar
                        Jul 17, 2022
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                        Address: Ram Nirikshan Atma Ram College, Samastipur Srikrishnapuri,

                        They deliver a opened item with a transparent tapes intact on corner point.
                        Amazon India customer support has been notified about the posted complaint.
                        Jul 17, 2022
                        Updated by Aadarsh bhatt
                        Please raise again complaint
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                          C
                          Chinni d
                          from Chittoor, Andhra Pradesh
                          Jul 17, 2022
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                          Respected sir/madam
                          I'm happy order a product waiting for my order n it's delivered delayed i just waited.finally it's reached home delivery i received this product.once i open the box it's a big shock to i received a different product and even it's not working too i have a video of this unboxing u can see in below...it made unhappy it's just happened smthimes on Amazon so just returns this product again i faced to return n many things happen many days it make feel angry on Amazon product i tried of calling and sending messages and Gmail i send a photos and videos of the product what I received but still now i didn't get the problem resolved yet and my refund amount too tracking id[protected] was not responding but finally I get a message from mail the product was not same as we expected so we con't solve this issue with you.i just shocked to see the message i received this product tht u have sent and it was not same as i ordered .what can I do for this issue to solution
                          Amazon India customer support has been notified about the posted complaint.
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                            P
                            Piyalipal
                            Jul 16, 2022
                            Resolved
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                            Resolved

                            Hi Team,

                            This is wrt to order number[protected] placed from my husband's Amazon account. Item description - Emily Pets Day to Caturday Waterproof Pet Cat Space Bag Small Pet Dog Carrying Bag Space Pet Rucksack Bubble Astronaut Backpack(Turquaise Blue).

                            Order was placed on 28th June. Item value - 2399/- and it was a prepaid order. It was delivered on June 3rd. Upon opening the package, we saw product delivered was purple colour (not what we ordered) and immediately raised return request under category 'Incorrect item delivered '.

                            Item was picked up on July 4.
                            Pickup Tracking ID:
                            [protected].

                            Now after more than 10 days of waiting and requesting for an investigation, Amazon is asking us to correct item before issuing refund.
                            Please note, neither we have the bag with us nor we have received any refund.
                            After repeated talking to customer service and to-and-fro emails with the specialist team, ee are getting the same message to send over correct item.

                            I requested them to atleast send back the item which we have collected from us and rhat we will talk to seller directly from return and refund, Amazon is not returning the product as well to us. Basically our 2399/- is stuck by this fraudulent Amazon and we don't have any option.

                            I spoke to Mr. Yashwanth kumar from Amazon leadership team and he suggested to go the legal route or consumer forum or social media instead of giving us a proper resolution. Attaching relevant emails and pictures.
                            Jul 19, 2022
                            Complaint marked as Resolved 
                            Not resolved through this portal. No point posting here. Solution : Repeated mail exchange with ofm amazon ( specialist team) and copying grievance email id in the mails worked. Almost more than 10-15 mail exchange and repeated follow ups.
                            Amazon India customer support has been notified about the posted complaint.
                            Jul 16, 2022
                            Updated by Piyalipal
                            This was the ordered product.

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                              R
                              Rahul Mergu
                              from Mumbai, Maharashtra
                              Jul 16, 2022
                              Resolved
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                              Resolved

                              Product Delivery Escalation and false communication

                              Address: Kondhwa Budruk

                              Dear Escalation Team,

                              This is regarding my Order Number - ORDER #[protected]

                              It was expected to deliver on 14th July 2022 and has not been received yet,

                              As seen in tracking report, it was mentioned that

                              "Carrier unable to contact recipient to arrange delivery. Please contact the carrier for next steps."

                              But As of now I have not received any call from Any...
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                              Roshan Kumar
                              from Chomu, Rajasthan
                              Jul 16, 2022
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                              Address: Amupura gandhi mod, Amupura gandhi mod
                              Website: Chomu

                              Amazon se refund 24 June ko aa gya but Airtel payment bank delinet ker rha hai ammount receive nhi hua
                              Amazon India customer support has been notified about the posted complaint.
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                                C
                                CM Shankar
                                Jul 15, 2022
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                                I booked a sofa on amazon site on 2nd july 2022, order Id is[protected] of rupess 17000 and shipping chargers 1000 total of rupees 18000/-.
                                As per commitment it has to be delivered by 8th July, I have been calling customer frequently for delivery update as tracking details not available they assured it will come by few days and updated it will be come by 14th July.
                                till todate no customer executive called me and updated my problem.
                                My money struck for 2 weeks in your company (roated in share market hope recieved good profits)
                                finally as a common man, great citizen of India as usal we will be waiting for item like a fool.
                                Its a heart burning situation that seller wont answer proeprly and amazon service executive saws kindly wait for the few days...
                                Requesting consumer to take a necessary action and do a proper justice to me.
                                Here I attached invoice seller details is fraud why amazon encourage without checking and entertaining them as sellers.
                                my details is
                                CM SHANKAR
                                MAYUR BUILDING, BISHNU TENT HOUSE LANE, MISSION CHOW, SUNDARGARH, ODISHA 770001.
                                [protected]
                                Amazon India customer support has been notified about the posted complaint.
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