Amazon India Complaints & Reviews

I am a frewuent customer of Amazon and i do alot of online shopping, And i purchased a phone cover (iphone 6) if looked fancy but one day i just thought i would remove the cover and the colour of my phone changed, which just made me mad. i would like to talk to one of the managers and help me. thank you,

I buyed Salona Single Bedsheet with one Pillow Cover(2 in no.) on dated 9.09.215 and got a massage from amazon on 14.09.2015 that my above said delivery was successfully delivered. But I did not receive to till date. Amazon.in order number:[protected]

Product: YU Yuphoria 5-Inch Android Smartphone (Buffed Steel) Ordered on September 03, 2015 Damaged product received on September 05, 2015 Conversation with the representative regarding the damaged product on September 05, 2015 Return Filed by the representative on September 06, 2015 with an assurance of a full refund Assigned courier for the return pickup - FedEx On 8th, 10th and 14th September, 2015 received the same SMS saying "Your return pickup of YU Yuphoria has been scheduled as per your request." No one actually shows up for the pickup. When asked for the reason for delay in pickup from Amazon India through email conversation the reply is "The courier guy failed to locate your address." Well, thrice?? They say "We are here to prevent you from bearing any loss or inconvenience." 1. Loss of time (daily change of personal schedules expecting the courier guy to show up) 2. Loss of effort (numerous chats and emails with representatives resulting into nothing) 3. Absolute inconvenience Point to prove: For delivery of the product it took them exactly 2 days and the courier guy had no problem in finding the address. Now while the return pickup, it has been 10 days even after repeated email conversations to Amazon India informing that the product has not yet been picked up. P.S.: No courier service/e-commerce site has ever made a statement that they had trouble in finding my address. And I've had around a dozen of deliveries made to my doorstep.

I recently purchase STP Diesel Fuel Treatment and Injector Cleaner (236 ml, 2 Pieces) Sold by cardecorzcom form amazon.in ORDER PLACED Friday 21 August 2015 ORDER # [protected] | I have no clue as to where my product is till date I have lost my patience the customer care executives are always sorry but no action they say "We will ensure that your money is valued. I kindly request you to give us some time and we will surely resolve this issue for you."

I Have a purchased Redmi Note4G from Amazon Mobile APP on 06.05.15 vide ORDER #[protected]. As per their commitment I am suppose to get 15 % cashback. But Amazon processed for 10% cash back only. Now after 100 inquiry they have conveyed its BANK fault. This type of commitment stand FRAUD and ultimate harassment for the customer.need help

Hello sir i have ordered one watch worth of 19000 rs. Received is too heavy.. and had more weight ao i retur ed back on 8th september.. from the day i returned i should recive my refund after two days as tlper their policy.. its been more than week they are not refunding my amount..i am fed up with sending mails.. please help in getting my refund amount My mobile num: [protected] Email id: [protected]@gmail.com Order ID[protected]

Amazon company said that they have refunded the money and gave me the unique reference number. But, bank says that they've returned the NEFT refund as the bank account details didn't match. But Amazon says that the billing team will look into this matter. they've been saying this since almost 30 days. I've made the complaints more than 10 times but billing team gives no response! Kindly contact me at, yaman.[protected]@gmail.com

Hu Bharat Prajapati in Ahmedabad. Maine amezon saw on the Samsung Mobile Pay Cash Via amazon gift card 25% cash back. So I bought 2 mobile phone Samsung Galaxy E 5. Before buying, I call at least 4-5 in AMAZON calling the offer was confirmed Kuhhone told me about this offer is right. You will find both mobile on the gift card inside that too within 21 days. Today, it has over 2 months but still I did not get a gift card. One thing I bought the phone was called at that time the price of 15990 / - was then 2 days later the price of the phone 14000 / - .I call Customer Care. They told me on August 6 on your gift card has been sent to your email in my yahoo mail Czech are also called Customer Care brother told me that he was no match was no match. That amazon is fooling me. I 2 value of the phone approximately 32, 000 / - or the value of a gift card 8000 / - which, amazon is that we show the 6 aug. The mail has been sent. Now you got or did not get mail that is not our problem. I said it again, send mail but they do mind. That 1 thing is clear to any mail they sent a gift card that is right. My two orders id is - (1) ORDER #[protected] (16/07/[protected] ORDER #[protected] (20/07/2015) is my mobile no. [protected]

I had placed a order for Philips Avent Product worth Rs. 13, 000/- from Amazon Indian E- commerce platform on 28th Jul’ 15. The product arrived on 13th/14th Aug’ 15 and was in one of the worst condition. The package was received by my parents. The actual box was seems to be opened earlier and the inside material were also not packed properly. This look like that we have been given an outdated/out of stock and very old material. Some of the items look dirty too as if it has been years or someone had already used the product. We immediately initiated for a claim as per Amazon A to Z Guarantee within 10 days of receiving the product on 18th Aug’ 15. But instead of taking back the product the website asked us to send pics of the product within 3 business working days, which we couldn’t do. Now when we re-initiated the claim process and sent the pics to Amazon, the company has denied the claim. We haven’t used the product as this will have adverse affect on our new born baby. Order Details: E-Commerce Platform: Amazon.in Seller: Cart2India SLP Product: Philips Avent ISIS iQ Order No.:[protected] Prakash [protected]

9/12/15 15:16:05
Your name:RAJEN PRASAD
Order No:[protected]
Comments:Order #:
[protected]

Bluedart tracking shows that the item is out for delivery at Hyderabad, SAMSHABAD and also on AMAZON.IN (Your product/Delivery Tracking ).

But my address is of KOLKATA as...

RAJEN PRASAD
2nd FLOOR, 41 TARUNSENGUPTA SARANI
LANE-MILAN BITHI
KOLKATA WEST BENGAL 700079
India


HOW it is possible that Product which is to be delivered at KOLKATA is Deliverd at HYDERABAD. AND BLUEDART TRACKING SHOWS THAT THE CONSIGNEE REFUSED TO ACCEPT DURING THIERE ATTEMPT IN AUGUST.
And finally today ie; 12/09/2015 product is delivered at HYDERABAD, received by one mr. SHEKHAR.

How it is so possible.

I had the order of the Product during the offer @1399.00 but now instead of providing me with alternate Piece they are offering me gift voucher of Rs.100.00 redeemable on my next order.
But the fact is that They Are Simlply CHEATING the consumers by False offer and not Providing the product. They are PLAYING the game. My order delivered is Deliverd to other and someone else order is delivered to me, that to only on email contact to appeasement . But the fact is that product was actually not Deliverd to any one .

This is for everyone to see that how amazon support their fraud dealers (online king) who harass and threaten their customers. On 30/8/2015 i had complained about a dealer (online king) regarding my order[protected]) from amazon account: [protected]@yahoo.co.in. on 31/8/2015 i got a call from the seller (online king) around 3:55pm regarding my complain against him on amazon saying that i know every thing about you and your gang are up to for the last several years.He started blaming me for every thing and started taking names of all my family members by saying that i know everything about you and your family back ground and everything about the work i am doing. He also pressurised me by saying that i have contacts all over india and will use them in this case and will give my and my family details to his contacts to take further action against me if i dont drop this case. He threatened me by saying that he will use his contacts against my family.He also said that he has contacts who are keeping a watch over me and my family members.This is the type of after sales service which Amazon provides to their customers through their fraud dealers (Online king) who give life Threatening warnings to their customers and family members. kapil juneja [protected] amazon id : [protected]@yahoo.co.in address r-772 a new rajinder nagar new delhi 110060

G.M Sir ji main nagpur se hu maine ek mobile phone order karwaya tha INFOCUS M2-4G jiska Ordered details hai 30 August 2015 or Order no:[protected]mount Rs.5499/- jo maine amazaon se order book karwaya tha cod se jo mujhe mera package 1st sep ko mila tha jab maine us package ko open kiya to mujhe usmain sirf empty box mila aur jab maine uski complaint book ki to mujhe na to uska refund abhi tak mila hai aur na hi product send kar rahe hai... aur to aur mere Rs.5499/- rupe bhi gaye so plz request to u sirji ismain mujhe koi suggestion kariye plz online shooping close kariye taki baki logo ko isha nukshan na sehna pade aur amazon company apne customer ke sath dhoka dadi karti hai company ke upar action lijiye plz

में भरत प्रजापति अहमदाबाद से हू . मेने amezon पे ऑफर देखा था कि सैमसंग मोबाइल पे 25 % कॅश बेक वाया amazon गिफ्ट कार्ड . तो मैंने 2 मोबाइल फ़ोन सैमसंग गैलेक्सी E 5 ख़रीदे . खरीदने से पहले मैंने AMAZON में कॉल करके कम से कम 4-5 कॉल करके इस ऑफर के बारे में कन्फर्म किया .उह्होने मुझे बताया के ये ऑफर सही है . आपको दोनों मोबाइल पे गिफ्ट कार्ड मिलेगा वो भी 21 दिनों के अंदर अंदर . आज उस बात को 2 महीने उपर हो गया लेकिन अभी तक मुझे कोई गिफ्ट कार्ड नहीं मिला . एक बात और मैने फ़ोन खरीदा उस समय फ़ोन की किमत थी 15990 /- उसके 2 दिन बाद फ़ोन की कीमत हुई 14000/- .मैंने कस्टमर केयर में कॉल किया . उनहोने मुझे बताया के ६ अगस्त को आपका गिफ्ट कार्ड आपकी ईमेल पे भेज दिया गया है मैंने अपने सारे मेल चेक किये yahoo कस्टमर केयर में भी कॉल किया के भाई ऐसा कोई मेल आया था उन्होंने भी मुझे बताया की ऐसा कोई मेल नहीं आया . यानि amazon मुझे बेवकूफ बना रहे है. मेरे 2 फ़ोन की वैल्यू लगभग 32000 /- यानि गिफ्ट कार्ड वैल्यू ८००० /- हुए, amazon वाले बताते है की हमने आपको ६ aug. को मेल भेज दिया गया है . अभी आपको मेल मिला या नहीं मिला ये हमारा प्रॉब्लम नहीं है . मैंने कहा के वो मेल दोबारा भेजो लेकिन वो मन करते है . यानि १ बात तो साफ़ है की उन्होंने ना तो कोई मेल भेजा और ना कोई गिफ्ट कार्ड देने वाले है . मेरे दोनों आर्डर id इस प्रकार है - (1) ORDER #[protected] (16/07/[protected] ORDER #[protected] (20/07/2015) मेरा मोबाइल no है. [protected]

I brought a Sandisk Cruzer blade 16gb from amazon on 3 september 2015. The price shown on the amazon is 649 INR and after giving a total discount 324 INR they sold it for 325 INR. But the actual MRP printed on the product is 449 INR, i.e. there is a discount of 124 INR and not 324 INR. This shows that the amazon show higher prices and then offer higher discounts. They incremented the price by 200 INR and then offered a discount of 324 INR. It is a cheating with the customer who buys the product by seeing the higher discounts. I hope you shall take proper action against this cheating. Product Name - SanDisk Cruzer Blade 16GB USB 2.0 Pen Drive Order Id[protected]

I recently purchased 2 computer graphics cards (Zotac nvidia GeForce GTX 980Ti AMP! Extreme 6GB GDDR5) on date (Ordered on 26 August 2015) from amazon india. order details (Order#[protected] seller details (online king) total amount of both card (rs 137998) i got the product on date (30 august 2015) but after opening the outer packing (which was without amazon box or amazon tape) i saw that the seal on both the graphics card boxes were tampered and to add to my horror the product which i got was totally different from the product which i ordered.i regularly buy products from amazon (india) website and no such thing has ever happened with me. This is the first time i have ordered such expensive product from Amazon (india) and got totally different product.The dealer (online king) who is selling his products on amazon (india) has cheated me and over that the seller threatened me by taking names of my family members.I have been complaining about this daily since 30 aug 2015 to amazon but with no use.Amazon is taking no responsibility of their seller (online king) wrong doing and just giving false assurances. nothing is being done by amazon or the seller (online king) regarding the cheating done with me by amazon seller (online king) just false assurances. this is how amazon with the help of their fraud seller (online king) operates in india by taking their customers hard earned money. amazon account details: name : meeti juneja order details :[protected] email id : [protected]@yahoo.co.in address : r-772 a new rajinder nagar new delhi 110060

I ordered a memory card and found the package empty. Immediately I filed the complaint and Amazon told that you will be refunded within 48 hours. After 2 days Amazon says that they have confirmed from courier that the package was empty and hence refund cannot be done. The courier people will never accept the charges, they might be involved in this. Anyway I did the transaction with Amazon and it guarantees buyer satisfaction. While first they said that refund will be done within 2 days, now they denying the refund. Please tell me what to do ? Amazon order no.[protected]

I, Farhan Millwala, bought a zte mobile, on 21-Jun-2015, but the moment I started using the phone it started giving me network problem. On 7-Aug-2015 i have given my phone to service centre "Crystal Computers" of ZTE mobile at Fort but till date every time i called them but they reply that they do not have parts for my phone . On 9-9-2015 Anush Shrivastav call us for refund of our amount.But at time of transfer instead of refunding money he transfer money from my account with amount Rs.67041. He supposed to refund us Rs.14000 so total amount on the company is around Rs.81041.

Dear team.My cell phone yu yureka is getting too much heated up hanging automatic switch off. I have purchased yu yureka order details: Order ID: [protected][protected] Item) Seller: cloudtail india .Order recd Date: 17 may 2015 12:03 PM Amount Paid: Rs. 8999 through COD. MY complaint is that (under warranty no service)My cell phone is getting too much heated up hanging automatic switch off. request you to please replace my device...

Order Details Order #[protected] Placed on Thursday, September 3, 2015 Kaira Brand High Quality Soft Silicon Back Case for Xiaomi Redmi 2 (Transparent) + Tempered Glass Electronics Sold by kaira accessories Rs.144.00 Both product completely different from the pictures, Product delivered was different from what I purchased. Both Transparent Back Case and Tempered Glass is different from Red Mi2 and Back cover is showing M4i. I didn't expect from you, I got very disappointed after buying the product.

Dear Sir, I am Hardik Mehta here. I ordered a mobile cover online from amazon.in with order #[protected]. I pay them with COD(Cash on Delivery) option. They sent me the product and I found that product was not working properly. I requrest them to replace it and they replace the product. The replaced product which I got is not match with what I ordered originally. So again I request to replace it, but they told me that amazon.in having policy that you can replace the product only once, if you still not satisfied with product they will refund you money on my bank account entered on their site. They picked product from place on 15th August 2015 but still I didn't got refund. I request them 2-3 times about it and everytime they told me it is initative now, you will get your refund shortly. But still as on today I am not able to get refund from their side. Kindly do needful. Thanks, Hardik Mehta [protected]