Amazon India Complaints & Reviews

My amazon order id[protected]

I have recieved a consignment bearing invoice number- mh-bom[protected] sold by nature basket ltd., bhiwandi, maharastra.

The items have been billed @ 10 times the mrp value i.E.

Soya nuts-roasted pudina snack - mrp is rs.90/- and billed @ rs.900/-

Similarly jowar flakes - mix tomato and pudina snack - mrp: rs.80/- is billed @ rs.800/-

Please let me know how can i claim this refund and please justify how such a big enterprise get into such malpractices of looting innocent customers

ORDER #[protected] . Ordered on 6th July 2015 . Amazon ID : [protected]@gmail.com I bought this Mac air 13 inch product on 6th july .I was getting better price for the same product over ebay and few other sites at that time, but I ordered over Amazon. I got the wrong product delivered . I got 11 inch laptop instead of ordering and paying for 13inch laptop . The issue is that the price of the product which I had ordered, has increased on Amazon as well as other websites, so I would be in a loss if I order afresh . On most other sites the prices have varied from that point of time . So I feel to be cheated and I am not being given the choice to get a better deal. Also it has caused much inconvenience and mental torture for me, which is never expected from Amazon. So please, provide me the product which I ordered or do compensate me for the price difference, as it was mistake on your part, which is admitted by your customer care executive. Thanks

from 2-3 months amazon harass me and also theift my Rs 3000 when i call to customer service then they tell me they can't help me.when i forword my mails then amzon can't reply me according to rule when i send my all details my problems to amazon team then they will reply me in 24-48 hrs but they can't give me replyi also send my mails to [protected]@amazon.in [protected]@amazon.in and many mere but they can't reply me.i send a copy of my only one mail i which all info. exist (i already forward my all details which your account specialist ask me but from 1 month your team can't pay any attention regarding my emails.i request to you if you unable to unhold my account then please refund my gift card Rs 3000 in my friend amazon account or my bank account.i think amazon is doing a parciality because i register my complaint against you amazon supervisor thats why again and again i face many types of amazon problem you all are are harass me.i register my complaint against your lead supervisor which is contact me on 7 june and also complaint against (ranajoy s) they also provide me all wrong information on 11 june at 12 pm but your team can't doing any attention against my complaint which i tell to you on 11 june to shashi sir then again i complaint on 18 june to arti v but i think they also pay any attention so i request you please take action against all of them and specially listen the call recordings which recode on 7 june in which your lead supervisor tolled me wrong information the on 11 june with ranajoy s which also provide me wrong infromation. and please i request you please work on my amazon account because your amazon account specialist can't pay any attention on my emails i provide my all information i also forward you. (i find the account which is related to my account address is anushka.[protected]@gmail.com this is my friend account and they call your custmer service team and she want to close her account permanently because of my request.so please contact them and ask for verify if they provide you all information which you want with her then permanently close my account i have no problem but she want to close her account she accept her mistake so please contact them.and after all i provide my all information of my amazon account which you ask then its common sense block another account which is related to my account because i provide my all verification which you want if want any other verification detail then tell me sir i will provide you but plz unhold my account.if you unable to unhold my account then please its my humble request to you sir please refund my Rs 3000 gift card balance to my bank account or my friend amazon account (satyam.[protected]@gmail.com) Name:- SHIVAM TIWARI Bank account number:-[protected] my MasterCard number which i use on 17th june:-0600 Account holder name:-SHIVAM TIWARI Bank name:-PUNJAB NATIONAL BANK address:-H NO 98 STREET NO 4 AMAN NAGAR NEAR DMW PATIALA city:-PATIALA state:-PUNJAB My Bank contact number:-[protected], [protected] My bank fax:-[protected] My contact number:-[protected] and also send you my bank copy image and aadhaar card for you better verification and also telling you my bank number contact him they also provide my all information which you want sir please from last 1-2 month your team harassing me.i again tell you i have no visa card of this number 84 i already tell you my friend doing fake payment last month from my account but now i can't share my amazon password to anyone and i use only in real by me is 2 cards i already forward this mail in which all is mention. (You ask for the payment details about card which ending with 30 is not my card i already tell you on 7th june 2015 at 12:55 Am by email to you when you hold my account on 4 june 2015 when i buy yuphoria by visa card.which i mention all detail on my email i will send the copy of the email which send you on 7 june ( Sir i can't know any thing about this visa card i think it put by my friend mistake so plz help me sir. But i tell u true i buy yuphoria on 4 june by my email [protected]@gmail.com and i pay Rs 3999 by visa card number [protected] card issue by bank of Maharashtra and also i pay Rs 3000 by gift card id [protected] now total is Rs 6999 so now you check this all thing and plz unlock my account and continue process of my order yuphoria.plz sir last chance give me next time i m not giving anyone to use my account plz sir help me. Name:-shivam tiwari Email id-:[protected]@gmail.com Mobile number:-[protected] Pin:-147003 State:-punjab City:- patiala Visa card number which i use for yuphoria:-2640 plz sir unlock my account bcs i buy originally only one product from my amazon account which is yuphoria only and i pay for this only truly and except this all order are fake so plz proceed only this yuphoria products). I repeat you ask for card which ending with 30 is not my card and i don't know any thing about this card.i already tell you in 7 june email its my friend mistakes he use fake card on my account which is ending with 30 and i also tell you in 7 june mail i don't share again my amazon account password to any one.so i take responsibility if this type of mistake repeat.but i tell you the true all i buy my mobile yuphoria on 4 june in which i pay Rs 3000 from the gift card and Rs 3999 from my visa card:- 2640 BOM (Bank Of Maharashtra) But your team cancelled my order and hold my account then provide all details which you need then you unhold my account. Now i order my mobile yuphoria on 17 june because your team give me golden chance to yuphoria and i buy yuphoria and i pay Rs 3000 from my gift card Balance and Rs 3999 from my MasterCard:- 0600 PNB (Punjab National Bank) But your team repeat cancelled my .morder and hold my account.i repeat tell you i only order my mobile in real by me which provides all details any other order is not place by me i already tell you its my friend mistake but now i take guarantee this mistake is not repeated. I will tell you my all details repeat :- Name:- Shivam Tiwari Email:[protected]@gmail.com Mobile number:- [protected] Pin :-147003 state:- punjab City:- patiala In real use by me only 2 cards :- On 4 june Visa card:-2640 On 17 june MasterCard:-0600 I also send my bank copy statement for your better verification of address and payment details which pay on 17 june and also send you my Aadhaar card image.so plz i request unhold my account you harass me from 1 month so plz try to understand my situation otherwise send my gift card balance to my friend amazon account.) now tell me what you want when i provide my all information for verification i also tell you my bank contact number and my card numbers which i use in amazon by me and i again forward you my bank statement copy image and also my aadhaar card image.so please verify all thanq Shivam Tiwari) so please i[censored]nable to unhold my account then please don't harass me and refund my gift card balance to my friend amazon account or my bank account. please read this my humble request to you. if you unable to resolve my problem then last option is FIR because from 1-2 month amazon team harass me and i m in mentally upset because of you so please request you this all problem because amazon has no authority to picker my rs 3000 thanq) i send this type of mails to account specialist team again and again but they can't solve my problem i also send them my bank statement copy image and also aadhaar card image for better verification but they can't pay any attention.

Regarding conversation at 1:57 pm (On no[protected], with execute who tld his name as krishna misbehaved, telling me that he will close my account with amazon
I have 5 years old relation with amazon and i have been shopping using my email [protected]@gmail.com registered with amazon usa and now registered with email id [protected]@gmail.com in amazon india...

It is so poor and pathetic from amazon that your executive representing krishna misbehaved and told me that he will close my account..

Please resolve all my issues and refund my money..

If amazon does not take strong action against krishna even i will not like to shop with amazon.

How can a customer support executive warn you to close one's account in so competitive ecommerce world?

Hello,
I am really disgusted by the attitude of amazon authority. I never ever expected such an irresponsible and arrogant attitude from amazon india, which i considered was the best e-commerce company in india.
I ordered a product (Whiteray imported ceiling light 2003), on 20th june 2015. As the mentioned shipment date was between 26 june 2015 – 1 july 2015. There was an easy option to get the product in advance, i.E within 2 days, if you pay rs. 126.15 /- . So, i took that option to deliver the product in 2 days. I paid rs. 1, 200 /- (Product cost) + rs. 126.15/- (For express delivery charge).
Dear amazon, its july 10th now, i didn’t get the product yet. I was really shocked and dumbstruck by the responsibility of amazon officials. Now tell me what to do next? Do you need any pettier penny from my side? Or what should i do??? Wait for another 1 year??? Please reply!!!

Order no:[protected]
Product: whiteray imported ceiling light 2003
(The snap shot follows…!!!)

#amazon, #amazonindia, #amazon.In, #amazon.com, #amazonwebservice, #ecommerce, #onlinebuy...

Regarding my order:order #[protected],

Which shows delivered. . . I woudl like tos tate that the below products are not delivered. . Why si amazon cheating or stating that it is delivered on its website?
Below products are not yet delivered

1. Le valde men's black loafers and mocassins - 8 uk (Lv - 01) , order #[protected],

2. My experiments with truth
M. K. Gandhi
Sold by: bookpremi
Order #[protected]

Amazon has not delivered but reflecting in website that these are delivered, , this si cheat and fraud by amazon,
I need my refund or my products asap.

Dear sir my order[protected] sony xperia c cash on delevary iteam missing I call many time your helpline but my claim not reopen refund pending I am not satisfied amazone service please solve my complaint call [protected] vinod thank you

Purchased a Nokia 225 mobile from AmazonIndia. Upon receiving it, placed the SIM card and the battery found not working. Charged it for more than 6 hours, not working again. Complained to Amazon. The reply was buyer did not handle the item properly. Return or replacement denied. Please help me... Ref: Ordered on 4 July 2015; Order#[protected]

We have placed an order of a food processor and a rice cooker for a friend and surprisingly the rice cooker was delivered in time but amazon people are now harassing us in delivering the food processor. Order #[protected] They are telling they cannot find the same address on which they have delivered rice cooker. How is that possible? Now they are not even sending the delivery boy's details and no delivery as well. No response from amazon at all. We never wondered so unprofessional amazon is and they don't even care for the delivery as the money is already paid. This is an intentional mental harassment done by amazon to us as no one can believe that how they are not able to find the same address where they have delivered part of order and now they are not even responding to mails. Very bad service we must say. Thanks for clarifying our misconception that amazon provides good service.

Desr sir. I have purchased hdmi to vga cable on last month.When im checking with player its not working. Can u please replace the cable.
My order no is- #[protected]
K.Prabhu
32/20a. Svalinga mudali street
Cuddalore - 600703
Opposite to lakshmi school
Tamilnadu .

I am residing at a place in Guwahati. I have ordered a mobile this time. The courier person says he cannot deliver and cancels my order. Why the hell than amazon has delivered so many other products at the same address on previous occasions? are they (amazon) have gone in profits now so they have started bullying the customers. Whenever a call is made on customer care they say they will respond in 24 hrs like a tagline but they never revert. Amazingly poor Amazon seems your days are over.

Dear Sir, I have purchased 'OneplusOne' mobile from Amazon.in on 25 January 2015. On the date of purchase Amazon has offered "10% Cash Back", if purchased through Amazon mobile App using American Express Credit card. I was also informed that the Cash Back will be paid to my Credit Card within 90 days from the data of purchase, it means I should have got the Cash Back by 25th March 2015. But till date I have not received the cash back. I raised my complaint through the Web-Chatting on 2nd June, and the customer care (Smita)executive has assured me that the cash back will be issued within 7-10 working days. She also apologised for the delay. I waited till 29th June, but no reply nor the cash back. I again did a long webchat with Amazon and I was assured (Customer care executive - Prajeeth K)that the issue will be resolved within 24-48 Hours but again as usual no solution till date. I also asked for escalation and I was assured that it will be escalated within 24-48 hours if it remains unresolved. In the given circumstances, I lost faith with Amazon. I strongly feel they should compensate for the time alongwith actual cash back.

Hi All, Never expected a company of Amazon's stature could go to this low level. They have NO business ethics. Ordered for a toy guitar for my 3 yr daughter when received it found it broken in two pieces called them they asked to send email sent them email with snaps they asked 5 days for the product to be picked up and then re sent a fresh product. It has been more than a month now these guys are neither refunding the money nor giving me a credit note nor sending me a fresh product. Do not buy anything from Amazon they do not have business ethics. Philip Pillai Order ID[protected]

I order samsung neo 3 on 25.6.15 Order #[protected] and collect the package from courier office on 30.06.15 When I open it later, I found the mobile missing They didn't instruct the courier to deliver it to my doorstep. They sent me sms to collect it from courier office. So I went to collect from their office but I was in hurry as I have to go office so I didn't check and open in front of them. I have to give my signature to collect the package, but they refused to refund informing that I gave my signature.

This is with regards to ORDER #[protected] dated 12th December 2014. As advertised on Amazon india, I was supposed to get Rs. 5000 cash back on Xbox one with Kinect Assasins Creed bundle with free wireless controller by feb 2015, which I have not received till date. I have contacted Amazon regarding the issue several times and have only gotten fake assurances that the issue will be resolved soon. However, there has been no followup from Amazon on this.They also refuse to provide a complaint number. It has been over 6 months since i placed the order and has become mentally harassing. I expect a cash back of Rs. 5000 immediately and compensate me appropriately for the delay and mental torture I have gone through. Amazon has all the chat transcripts they need for my account associated with email id [protected]@yahoo.co.in. -They refuse to provide the details of the offer(Once I was told that they cant find the offer) -No followups despite very assuring promises. -Support does not escalate calls to superiors or the leadership team despite saying that they will.

I had purchased a microwave oven from amazon and they had given me in a damaged condition and they requested me to courier it by myself and they will return the whole courier amount of rs3200 now its been more than 1 month they are not refunding my amount. They are always saying that they will transfer the amount in my bank account directly or they will issue the cheque but they are not transferring me my money back. I am now damn irritated everyday sending mails and calling them and waisting my time in following with them. I request if this firum could help me on this. Order id[protected] Mob no. [protected]

Sir, this is about my order[protected] and. . . The story of poorest online shoping id here. . . The return reguest was created on 25 - 06 - 15 and guess what?The product was picked up on[protected] days to pick up, did someone from amazon.com had to pick?) and the frustration @amazon. In "the worlds most customer harresing companay". . . And now. . . Amazon says "sir it takes 15 days to get your money back (Again, what??) . . . I haven't seen such grave and poor service. . . I still remember flipkart. . . And i curse the day i started my amazon (I have another account [protected]@gmail.com and just see what kind if customer of amazon i was. . . Ordering almost everything (A - z) but then. . . On flash sale day. . . I had glitch in my account. . . So to participate for. . .
Flash sales. . I created this account. . . Alas. . . Who knew. . . Soory to say, but please try to look at how fk works. . . They gave back my money in 24 hours (Sounds miracle) but i can give you proofs too. . . Thanks amazon. . . And i can say lossing a
Customers like me. . Will change the way how amazon in india story?

I have ordered for a Sony DSC-HX400V 20.4 MP Point and Shoot Digital Camera with a 50X optical zoom on 28th June on Amazon India with the product delivered on 30th June. However when I opened the package instead of the original product it had a Sony DSC-H400 camera with a 63X optical zoom although the invoice which I received was for the original product ordered. I have checked over Amazon and the Sony DSC-H400 camera is priced at INR 18, 000/- far lesser compared to the product ordered. The price of the original product is INR 23, 699/- I immediately requested for a return of the package on 30th June and a pick up of the package was scheduled on 2 July. The package was not picked up by the courier agency on that day. Thereafter I have been repeatedly calling Amazon India Customer Care and there has been no progress in terms of picking up the package and initiating the refund. The cut-off date for the return package to reach the Amazon facility is 13 July. I'm both frustrated, annoyed and disappointed by Amazon Services.

The procurement o[censored]SAMS window view...g Galaxy E7 Gold New leather Flip case cover was placed & accordingly Rs 690/-cost of that product was paid on line on 26-6-15 I have received the Flip cover vide In voice No DL.SDEA[protected], Order No ID[protected].On opening the pack &attaching the Window Flip cover to my Samsung E-7 mobile it is noticed that there is no censor or functions for operating camera or receiving phone calls through window as shown in Add of product on your site.The window is simply functioning ON / OFF of the mobile. To make Add of one product on site &To provide another product to the customer. Is this not cheating to the customer ? I come to the conclusion that I have been cheated in the above dealing of purchasing of Window Flip cover.I request you to kindly replace my Flip cover & give me proper Flip cover at the earliest possible. your fruitful co operation in this grievance will be highly appreciated.

I purchased a Sony Xperia Z2 black on 3/07/15 on amazon.in fulfilled by a seller by name TECH ADVANCED. i recieved the product the next day shipped by SARF TRADING. When i opened the packaging and the box there was no invoive and the claimed warranty provided for the phone as mentioned in the product description on amazon.in webpage. I contacted amazon and the seller through numerous mails asking them to send the invoice and the warranty or collect the product back and refund. I am not getting a favourable reply from either of you. Please look into this and resolve the issue immediately.