Amazon India Complaints & Reviews

Sir, i have make a payment of Rs 6999 towards Amazon.in using SBI internet banking on 1st september 2015 for mi redmi2 prime .My Order Id is[protected] . Amount has been debited from my SBI bank Account but the order was unsuccessful. till now i have not received any message or mail regarding the refund of the amount. Details of transaction:: Date: 1st September 2015 Narration: TO TRANSFER INB Amazon Seller Services Pv ASSPL Payment Ref.No: DSBI[protected]IGOAPRYZZ2 Debit: 6999.00

Sir, i have make a payment of Rs 6999 through Amazon.in using SBI internet banking on 1st september 2015 for mi redmi2 prime. Amount has been debited from my SBI bank Account but the order was unsuccessful. till now i have not received any message or mail regarding the refund of the amount. Details of transaction:: Date: 1st September 2015 Narration: TO TRANSFER INB Amazon Seller Services Pv ASSPL Payment Ref.No: DSBI[protected]IGOAPRYZZ2 Debit: 6999.00

Hello, This email is regarding my order # :[protected] and order # :[protected] to return and get the refund but Amazon Transportation Services failing to pick up the package still. I ordered some items in amazon.in on Aug 5, 2015 due to damage/different item i want to return the item and get the refund. My return pick-up scheduled on Aug 24, 2015 between 9.00AM -1.00AM later on Aug 25, 2015 Amazon Transportation Services representative call me and rescheduled. You have to note down that i didn't requested them to reschedule. Next day they rescheduled without asking me on Aug 26, 2015. and then i mailed and speak to amazon customer care they said i can expect the pick up within 24-48 hours on Aug 28, 2015 then the next day pick-up scheduled on Aug 29, 2015 between 12.00PM -4.00PM but no one pick up the package. And still i didn't received any update regarding it. They still delaying without any solution until 30 days return time. Amazon Transportation service wasting my time, failing me and distressing me more so please take necessary action about it. Thanking You Regards Krishnakumar V krish.joy.[protected]@gmail.com

I have placed order on Amazon for Skullcandy S2IKDY-144 Ink'd 2 In-Ear Headphone with Mic (Gold/Black) but the product was not been delivered as per the TAT so called to customer care for status of my order (MY order number[protected]). So the customer care people said the product is not on stock so it will be delivered little later so i said ok and left. After 2 days i called again to know the status but people said the same so i said them very clearly that i do want the refund i want the product so they said k and closed. The next 2 days i got a messg stating that the order is cancelled and amount is going to be refunded. I do no what service amazon provides so make sure i want the product which i placed the order for.

Hello, team i recieved my order yesterday evening and i opened the box today because i was out of station.I am really surprised to see that i don't have the phone in the box and i have bunch of rolled papers in the box instead of phone.I paid Rs 22, 050 for my order and amazon is delivering me a empty box filled with paper.I really don't know why amazon shipping team has delivered me a empty box.The box was sealed pack properly and when i opened it there was just empty box of phone with sheets of paper.I want my money to be refunded back immediately for my order within next 48 hrs and a apology from amazon explaining me the reason for this mistake.This was accepted from amazon at all.Kindly investigate my issue on a high priority basis and provide me a refund within next 48 hrs.I have lost my trust in amazon so i will not be purchasing anything else from amazon.

I ordered two shoes from amazon India. However on opening the box I found one of the shoes was torn in different places and is full of fungus. I clean up the fungus but could not wear it because it was so dirty. After a while start feeling ill.

Dear sir, My details are as under Amazon login id : [protected]. I have returned your item TV, as i was given wrong order. Till date i have not received the refund. pl remit to my bank ICICI bank account number[protected] with IFSC code no ICIC0000002. I am too mush unhappy with your service i am unable to access you e mail id. pl submit the same you may send your e mail to my e amail id [protected][protected]@gmail.com B Mahendra kumar

Dear Sir/ Madam, I purchased a Pigeon Favourite Induction Base Aluminium Pressure Cooker with Outer Lid, 3 Litres, silver date-13.08.15 (worth 499) from Amazon. after receiving i found wrong product deliverd issues, i returned the cooker and claim for refund. At the time of putting bank account details, i have wrongly putted bank account details. when i realized, that time customer service representative told I already refund the money in your bank.today(30.08.2015)I go to my bank and asked to manager any refund is coming in my bank account then manager told your account is already closed none is not cocredit ur account. Amazon customer represntative told me we will credit your bank account within 2 working days. after 3 working days when i have not received any refund, I contacted to customer service, they told me they have done refund. i asked for transaction ID or UTR no. for NEFT. They did not provide me the same. they given a reference no.NFT[protected]XXXXXXXXXXXXXX instead o[censored]TR no. I have sent my bank statement but they are refuse to anything.They are not providing any transaction details. Amazon Order no[protected]. !y contact detail- email- [protected]@gmail.com. Kindly help me out Thanks & Regards Sujal +91 [protected]. I hope u can help me in my money refund..

Dear Sir/ Madam, I purchased a Pigeon Favourite Induction Base Aluminium Pressure Cooker with Outer Lid, 3 Litres, silver (worth 499)( dated-13.08.2015) from Amazon. after receiving i found wrong product delivered, i returned the Pigeon Favourite Induction Base Aluminium Pressure Cooker with Outer Lid, 3 Litres, silver and claim for refund. At the time of putting bank account details, i have putted the my closing bank account details. when i realized, i immediately contacted to customer service. they directed we can not change the bank details. i have done accordingly. and they told me we will credit your bank account within 2 working days. after 3 working days when i have not received any refund, I contacted to customer service, they told me they have done refund. i asked for transaction ID or UTR no. for NEFT. They did not provide me the same. they given a reference no.NFT[protected]XXXXXXXXXXXXXX instead o[censored]TR no. I have sent my bank statement but they are refuse to anything.They are not providing any transaction details. Amazon Order no-#[protected]. Today is 30 .08.2015 and yet my paymant not received . i hope consumer forum solve my problem .my email- [protected]@gmail.com Kindly help me out Thanks & Regards Rohan Ramchandra Bhosale +91 [protected]

My amazon gmail account is haibasudev.[protected]@gmail.com and when i heard refer and earn 200 rupees above the purchase of 300 rupess so i buy a shirt in my new gmail account in [protected]@gmail.com but one month will complete but my gift card balance will not come

My gmail account in amazon is haibasudev.[protected]@gmail.com and when i heard amazon refer and earn 200 rupees above purchase of 300 rupees so i refer to my new account [protected]@gmail.com and purchase a shirt 488 rupees but one month will complete but my gift card balance will not come

I ordered a redmi2 prime on 14th august...the estimated delivery was 28th august..today is 29th and i didnt get any updates or courier confirmations on my order...the last update on my order was 20th august when it was shipped...its a complete customer harassment by amazon...the delivery is showing still on the way.. plz help me with this ...i cant bear anymore...

I have ordered one rakhi on 10th aug 2015 and now it's 28thaug, 2015 .Still I haven't received that product .When I am checking on their corresponding website, the status is showing as "It's on the way(please find attached screenshot for the same)". I have tried many times to contact them, on mail as well as on call they are saying that your order has been delievered or stucked somewhere with the delievery guy.So, they are telling wrong details about my product and I am very much hurted because of Rakhi celebration is on tomorrow and my gift was all about rakhi. I am also attaching a mail sent by them showing the wrong details. They are saying that they have delievered the item but i have not got it yet. my order no is[protected]

Hello Amazon Team,
We like to inform that we had place an order of laptop on the 11th of August 2015.
Order #[protected]
for lenovo laptop.
It was suppose to be deliver on or before 22nd of august.
We had received a message and email that the product is out for delivery.but we had not received the material on that day, We had call the customer care and inform them, the had confirm that the material shall be deliver on monday, Then also we had try to contact the help desk on sunday to get confirmation for the laptop delivery.they failed to deliver the laptop on monday.
We again call the customer care and inform them about the issue, we had conversation app 45min and the had confirm me that the material shall be deliver by 24 to 48 hrs.that also that had failed.
The money which we had payment is on risk now we thing and we have no faith more left in the company.

Anil Kumar Singhi

I ordered HP Pavilion 15-P204TX 15.6-inch Laptop (core i5-5200U/4GB/1TB/15.6 inch/Windows 8.1/NVIDIA GetForce 830M) from amazon.in on[protected]. My order id is[protected]. Amazon fulfilled seller name is ROCKY MARKETING. I was shocked when I got 13.3 inch laptop on[protected]. I asked refund on that day itself. I didn't get any refund even after 2 weeks. I didn't get any benifit for ordering that from amazon. If I didn't order then I would have atleast got bank interest. If I got refund earlier I could have made decent profit by investing in stock market when market crashed this week. Got email replay from their customer service executive that I should stop contacting him as he already asked his head to refund money. How can I stop contacting them when I didn't get any refund? How can they treat customers like this way? I always try to order only products fulfilled by amazon. If this is what happen when I order from amazon fulfilled seller then what will happen if we order from other sellers in amazon? I am attaching some photos to prove that I got wrong product. There are 2 stickers with configurations and barcodes on the cover of the laptop. One sticker has configuration of laptop I ordered printed on it and the other has printing of configuration of 13.3 inch laptop inside the cover. I have more hi-resolution picture proofs. But I can't post them as your limit is 2MB.

I have ordered Ray Ban sunglasses and paid cash on delivery. And I received newspaper in package. Then I informed the amazon .after that they investigates 15-20 days and hold my account and then denies to refund and reparcel the product.what a shameful act of amazon or seller

Order ID:[protected] Seller: GadgetsAccessories™ Item: Garmin Premium Heart Rate Monitor (Soft Strap) I bought this product on Amazon.in which reached me on[protected], i opened the product and found it doesn't have Bluetooth.while it was stated that it has Bluetooth, i have not used the product I requested a refund the same day. Now the seller is refusing to refund me. Please help.

I have purchased a brand new YU rekha AQ5510 from amazon on 15 the may 2015.my mobile is not working in a proper condition it is shut downing with in a hour after unpluging the charger at 100% charge I already visited micro max care they said its not there issue so I want replacement or repair of my mobile.. Thanking you

Hi Team, I am writing this complaint because I couldn’t get proper resolution from your customer care executives. I have ordered one product on 21-Aug having ORDER #[protected]. After that, when I could not find any tracking details either on Ecom express courier portal and amazon.in then thought to connect with your customer care center. So, I contacted yesterday and as per the commitment from your executive I must get some updates on my shipment by yesterday. But, I didn’t get any updates even after more than 24 hrs as per the commitment. So, again, I connected with customer care center yesterday morning. They told me that the item is there with the courier guys and not with them. Then, I contacted courier’s customer care center. They told me that they haven’t received the physical item yet from amazon. Now again, when I contacted with your customer care, they are still claiming that they have already handed over the item to the courier (i.e. Ecom Express). So, now, it seems that either of you (amazon.in or Ecom Express) are lying. Also, it seems that something wrong is going on behind the scene. The EDD for this order is today. And, I am damn sure that I will not get my item by today as the Shipment has not yet started its journey. So, I request you to please look into this matter in HIGH PRIORITY and give me some solution for this.

I have booked an Mixer griender on 14.08.15 and suppose to deliver on 21.08.15 at kolkata and last update on 25.08.15 after delay. Today is 26th abd Now neither Amazon nor Quorier service 'Blue Dart' responding properly and started bug game. Payment have already been made which is now corncern to me to get refund the money if not deliver the consignment today or tomorrow.