Amazon India Complaints & Reviews

I have Buy Unic UN21 6000 mAh Power Bank- Combo of 2 from Snapdeal and receive this product on 26th Aug 2015 . this is COD but while i open this product and try to use this both of those power bank are not working.

i have buy lots of products from sanpdeal but this is the first time while product is not working.

I purchased a xiomi mi4i 16 gb model from amazon.in on 31st of july 2015 with cash on delivery. There was some defect in that piece, so i returned that on 7th of august. I have return slip with me. Now the drama starts. On 12th of august I got a mail from amazon that we tried to refund your amount but there was issue, please update your account details. I updated my account details. When I called in amazon india care they told me that sir you have not accepted our package when it was sent for delivery. Shocking. How can they start refund process If I have not accepted there item? Now i sent them the return slip photo that i have accepted by paying 15149 INR and returned the product. I got some mails from amazon on the same day that we have again started working on this and now we will sort out the same issue within next two days. I kept waiting till last thursday 20th of August 2015. I called again in care. Same sorry replies and same solution steps that we will do it sir. Now it is height. I called them yesterday 25th of August and asked to contact their floor manager. After keeping my call on hold for more than 30 mins someone talked to me and then he said sir you have not accepted the courier. Wow!!! I again told him the whole ramayan and mahabharat. Then he said sir actually the courier company has not updated your courier delivery status. What the hell!! Is this my fault? And they are telling me this thing after 20 days. I again asked him for solution. He said sir we will solve it as soon as possible. Still waiting for their reply. 15149 rs may be very small amount for amazon or any other online retailer but its very huge amount for a boy like me who takes pocket money from parents. I want to sue amazon over this issue and want my money back as soon as possible.

I placed an order of Puma Men's Contest Lite Dp Boat Shoes on 11th August and the expected delivery was 14th August, but i didnt receive the product till date. I contacted amazon customer service 4 times(3 times by call and 2 twice by chat) but i didnt get any help from your side. Every time the customer care executive told that the problem has been resolved but it was never resolved . I contacted the blue dart courier service and they said that because sunday was a holiday hence they were unable to deliver it so they would definitely deliver it on monday. Today(Tuesday) after waiting for 2 days i again called to inquire about my product .The customer care executive told me that my order has been returned .I was shocked to hear this after i was harassed for more than two weeks. I asked him to deliver my shoes asap, but he told me that the shoes cannot be returned and you would have to buy it again .I had ordered the shoes for Rs 674 but they have increased the price to Rs 1350 .Why was there a hike of 100% in 2 weeks time? I asked him to deliver my shoes at the same price at which i ordered it but he answered in the negative . After an argument he told me that at most he could provide me with a gift card of the difference in the price . I dont want a gift card thrown on my face so that amazon could earn some extra cash through their price hike. I only want the product at the same price that i ordered it . After this harassment of two weeks i am forced to write this . I am a student of IIT Kharagpur and i want you to take action as soon as possible or i will ensure that this story of mine finds some good listeners. Customer Care executive name : Yash (didn't tell me his full name) Order#[protected] http://www.amazon.in/gp/product/B00O5WOA9G Arihant Binaykia IIT kharagpur

I have ordered one organic tea through online mode when I got the product the mrp on product is much higher compared to when I ordered and also got breakable product but there is no returning policy please take this matter on priority so I can trust on merchant sites before I go for online purchase please find attachment

I ordered 3 handbags on 10th august, in their Freedom Sale. They were supposed to be Rakhi gift for my sisters, so I ticked the option of gift wrap, paid 30rs extra for each of them, they were Amazon fulfilled and gift wrapped, so high priority. The products were dispatched in 2 batches one with 1 bag, and other with 2 bags, Both of them have expected delivery date of 21-22 August, I was tracking them Via the courier site bluedart. On 17th the first shipment was shown reached to my city on tracking. So I waited and waited, on 24th I received the message that, the product was refused by me and was being sent back to Amazon.in. The other shipment tracking details were updated on 23 that it reached my city, but not delivered till now, I think it will have the same fate. On contacting the customer care, they say they are sorry about the returned shipment, they can't do anything, and suggest me to reorder. First of all the price of that product has increased.( about 40%) Now even if I order it will not reach me before Rakhi. There was no reason to send it back as it was prepaid. The 2 handbags shipment is not delivered as on 25th August. No update from Amazon.in on the returned product.

I have ordered three products from amazon, expected data was week ago. Comments was additional adress required as they have send the product to different city instead of ordered city. illiterate donkeys dont know see the pin code properly and sent to correct adress. i have called them 5 times regarding my order and the same thing they first 2 min : it has mentioned please provide additional detail, so please a landmark. after explaining each and every time next 5 min: sir we have contacted the courier service and we see that the package is sent to wrong location. wait for next 24 you will receive your order in 24 hours... but 24 gone 48 ..72 and a week gone completely... no sign of my order

Dear Sir/ Madam, I purchased a mobile YU Yuphoria (worth 6999) from Amazon. after receiving i found some touch issues, i returned the mobile and claim for refund. At the time of putting bank account details, i have wrongly putted the bank IFSC code, but a/c no was correct. when i realized, i immediately contacted to customer service. they directed me to do cancel the current return status and create a new refund with correct bank details. i have done accordingly. and they told me we will credit your bank account within 2 working days. after 3 working days when i have not received any refund, I contacted to customer service, they told me they have done refund. i asked for transaction ID or UTR no. for NEFT. They did not provide me the same. they given a reference no.NFT[protected]XXXXXXXXXXXXXX instead o[censored]TR no. I have sent my bank statement but they are refuse to anything.They are not providing any transaction details. Amazon Order no[protected] my email- [protected]@gmail.com Kindly help me out Thanks & Regards Sujal +91 [protected]

I have ordered YU Yureka plus my order id is[protected] on 11th Aug it was an open sale no need for registration the product got delivered to my address on 15th Aug i charged the phone and it started heating even it was getting hanged i have not inserted the sim card also so i had request for an Replacement and your courier guy had pick the product from my address on 17th Aug After 6 Days i had called to your customer care now they are saying that the product will not be replaced because it is booked by registration but i had not booked by registration I don't know the seller i only know Amazon first you deliver a defective product then i given request for replacement now you are saying that for this product we can't give replacement we will give you refund if you can't give replacement then why you deliver defective product Its not my fault that i got defective product its your mistake i want the exchange not the refund after 1 week you are telling that you will not give replacement if you had informed earlier i would have ordered another product when Independence day offer was going on this is the first time i have ordered from Amazon and gone through such a bad experience pathetic service has been provided by you I have ordered from Flipkart and Snapdeal but never gone through like this experience they give better service than you Please provide me with the replacement otherwise i need to escalate this matter to Consumer Complaint and pehredar @ Cnbc Awaaz and even at print media as i am a lawyer by profession and my colleagues are working in Media the fault is from your side why should i suffer pls contact me on [protected]

Sir, I PURHASED one Lenovo A536 in june month ending, just now two months only, after charging the bettary just 2 & 3 hours the bettary is low & switch off the phone so pleas REA-PLACE THE BETTARY. M . VIJAYASEELA 8-2-269/19/701 INDIRANAGAR, BANJARAHILLS, HDY-34 NEAR ANNAPURNA STUDIO

I have placed #[protected]. For this they were keeps on showing wrong address for around a week after that suddenly a person came to my office on Friday and called me I am waiting near office and that day I was not present in office and next day was off So he told either you have to take it right now or it will be returned since i was not available sothe item was returned. I wanted to know Amazon don't need to inform the person or call the person before delivering the item and they can deliver only one day if the preson is not available already they have very very late delivery for any product.

I have placed an order for a Hush Puppies Men''s Brown Leather Formals & Lace-Up Flats[protected]UK/India (40EU) shoe in Amazon India on 10/08/2015 which was promised to be delivered on 17/08/2015. After the due date when i did not get the delivery and the website falsely said that a delivery attempt was made on that day I complained to the customer care on 18th and been assured that it will be delivered on that day. But they failed. Again on 21st August I complained twice and they assured with the same promise but failed again and the last time they requested me to cancel the order and place a new order while the price of the item is almost doubled now. But I want my order with the same offered price. the details of the order is given below. Order No.[protected] Shipping Address: Sabyasachi Dutta, 413, S S Bose Sarani, Baidyabati Dist: Hooghly Baidyabati, WEST BENGAL 712222, India . The payment has already been done for the order through net banking in favour of Amazon India.

Have placed an Order 12 December 2014 of Rs.21, 850 during the GOSF sale and i was supposed to get a cashback of Rs.2, 000 (if ordering it with HDFC debit card). And now it had been 4-5months i'm requesting these guys for my cashback but it isnt credited yet and now i'm asked from their executive that i wasn't eligible for the cashback. ORDER #[protected]

I bought sony mdr xb 400 headphone from amazon.in. Dcoll seller sold fake product, i contacted amazon, after 7-8 emails, 5-6 follow calls after 1 month i got my refund. i updated same as review of this product and they did not post my review.except filpkart and ebay all manipulate reviews.

Placed an order with Amazon.in for a laptop and I received an empty package...I tried contacting Amazon for the same and they are refusing to give me a replacement or the refund ...first of all why did not the courier guy came inside the colony or the area...I had to go 4kms away from my place to take the delivery ..that means the courier guy was aware that there is some issue with the order...if I go ahead call Amazon...Amazon's representative hangs up the call ...there is no way to contact there CIS Dept ..you can only contact them over email and every email they reply the same thing...that Your request is denied...please help me out for this... Order number is[protected]...please help me out

Last year I have purchased an I ball speakers and they were not working so I have refunded the speakers and they have not refunded my money back till now ...whenever I call thme they says money willink be transferred to your account within few days...I want to know when these fews days will get over...

I ordered for pink earphones and after waiting for six days what I got was the white one. I ordered them on last Sunday and I got them today i.e. Saturday(22/8/15). I saw the image and the description it was clearly mentioned 'pink'...then what is the reason to get a white one instead? This kind of mismatch cannot be entertained. Please replace these with the pink one soon. The number to be contacted in need is [protected]

I had placed an order for how to prepare for quantitative aptitude for cat on 13/08/2015 and i was assured that i will receive my product within 21/08/2015 but still i have not received my product. When calling the customer care service they just say as due to huge demand of products in the website due to "INDEPENDENCE WEEK SALE" the delay is happening. And they just say that they will try their level best to get the product delivered as soon as possible but it will take some more days. This is just a case of harassment to customers by their sellers.

My Order number is[protected]. Traffic delay is showing since three days. What is going? I am unhappy with the services. No email/no call about when the item get delivered, only showing delay. What does delay means? Is it One month?

Before some days( 2 august) i purchased laptop(probook 4420) battery company cizga then i returned this battery but i am not getting my refund money(1320 /-) and i sent update ministatement of mine .and in the case SBI bank cant help me and and SBI told me that this problem is not our side this problem is amezon side so please call to amazon .

I orders a bag on 13-august-2015 and then i got message that they will deliver me that bag on 17-august but after 17 august i chat with their customer support he called me wait for 24 hours and again next day i call to amazon and and thay called me for 24 hours . i am calling and chating them daily and always they are asking for wait. i think they don't want to send me bag because when i ordered that bag that time bag cost was 599rs and now bag price is 1990 rs . so thay don't want to give bag in low price.