Amazon India Complaints & Reviews

I've received different product, I've order Targus Trek 16-Inch Backpack Black (TSB193US) but I've received Targus TSB193US-70 . Pls take it on priority. I Need which I've ordered product only . Order #[protected] regds, Mr. Nilesh Mate +91 [protected]

I bought a Nexus 5 phone on Amazon in the month of june. My phone is not working since 8 days. The issue is a very known issue. All the nexus 5 phones are getting crashed because of the power button issue of the phone. If the phone is in warranty period and if its an Indian model of nexus 5 the LG is giving free replacement of the phone. I have already visited the LG service store for resolution. They informed me that the Mobile which i bought is not from India hence, they can not repair or replace it even though its in Warranty period and i was suggested that i contact Amazon. On the 21st of Feb i have chatted with an employee of Amazon . His name is Sarath. The mail was sent to Enetzstudio (the vendor), but even after 48 hours, i still dont see a reply on that mail. Its becoming very difficult for me to be in contact with my people as i dont have a phone. I need a resolution asap. Please look into this asap.

[Order:[protected]] [Tracking:[protected] ] On [12-Feb-2015] I placed the above order with you for [Fila Men's Eagle Rubber Hawaii Thong Sandals], for which I paid in advance. The my product has still not been delivered I Have contact with your customer executive on 20-Feb-2015 by time 2.02pm to 2.42pm one of your customer executive Name:Sagar has promised me that my product will be deliveredby 20-Feb-2015. But my product is not delivered please help me From Sridhar Pani

My name is Sridhar Pani On [12-Feb-2015] I placed the order with for [Fila Men's Eagle Rubber Hawaii Thong Sandals], for which I paid in advance. The my product has still not been delivered I Have contact amazon.in customer executive on 20-Feb-2015 by time 2.02pm to 2.42pmThe customer executive Name:Siva & Sagar has promised me that my product will be delivered by 20-Feb-2015. But my product still not been delivered [Order number:[protected] ]FedExhttp://www.fedex.com/in/index.html [Tracking number:[protected] ]

I've ordered an Apple iPhone 5c (White, 8GB)(ORDER #[protected] on 12th december 2014 and there were some promotions going on, and according to that promotion I'd get a 2600rs amazon gift card from amazon by 20th feb 2015. Amazon agent has sent me an Email clearly stating "Yes As per the offer from CloudTail, you'll receive the Gift Card in the Time Period of 20th-25th Febuary" but now they are stepping out from their commitment and showing false information on their website also. Kindly take some proper action towards it. ASAP

I Had purchased a one plus one mobile phone through amazon on 12 december 2014 and i used hdfc debit card for purchsing that at the time of delivery.After delivery i called the customer care for more information about my cashback, they told me that u will receive your cashback till 12 feb 2015..but till now i have not received my cash back..they are making fool of customers by providing wrong information..AMAZON IS THE WORST ECOMMERCE WEBSITE EVER MY Amazon.in order number is:[protected] PLEASE LOOK AFTER THIS MATTER

I HAVE BUYED 3 PRODUCTS IN AMAZON.IN THAT 1 PRODUCT I HAVE BUYED 2 QUANTITY. IN MY AMAZON ACCOUNT IN MY ORDERS IT WAS NOT SHOWING ONLY 3 PRODUCTS.NOT SHOWING QUANTITY.THE AMOUNT MONEY WAS I AM ALREADY PAYED THROUGH BANK OF INDIA DEBIT CARD.WHAT IS THIS.I WANK TO KNOW.AND THAT ORDER ID IS #[protected].PLEASE SOLVE THIS PROBLEM.PLEASE SEND MY FOUR ITEMS.TODAY ONLY I PLACED MY ORDER.PLEASE SEND THIS ORDER IN INDIA POST.

Product name : Lenovo G[protected] Delivered on: Thursday 13 November 2014 Cash back should return on jan 15th 2015 but till now i didnt get my money When i spoke with amazon people they told me to wait for 5 days, 10days or no offer for you they are saying like this I called them for 9times and i wasted my time So, please do the needfull

Hi,

I have purchased a laptop on 11 December 2014 with order number[protected].
Previously they have sent Invoice copy with wrong serial number. After that I have send them the correct serial number one week back. Still I didn't receive my Invoice copy with correct serial number. So that I'm unable to claim warranty from Lenovo. The customer service people simply say you will receive the Invoice copy by end of the day which is not happening.

This is one of the worst customer service till now I have faced,

Regards,
M Rajesh
[protected]

Hi All, It is really difficult to write this issue..!! as it is something funny as well as annoying like hell. I ordered a router from Amazon.com order number: ORDER #[protected] the courier person who came to deliver the product was something worst then an animal!! i was not present at home. my mother was there! the moment he came in for delivery mom asked him to wait so he can bring the money from cupboard! now the story starts!! the delivery man was like" can't you people keep the money in hand..sab aand sand family and i guess after looking at you ap ne first time order diya online pe.. please next time order maat karna from amazon apka natak nahi dekh ne ate hum lok yaha pe..we have lot of works to do and i can see itslf app ne toh COD option choose kiya..character bhi samaj mein a raha hain ki first time order karne walo sab kaha kaha se a jate hain" this is the bloody sentence used by the delivery person oh yes i forgot to let you all know..he even informd that "apko agar complain karna hain..kijiyega..dekte hain kya ukhar lijiyega" "Amazon.com" wow such a popular company and using such a filthy courier service? amazing!! i complained to customer support no update yet.. trust me!! if that day i was present on that seen could have killed that !! take some actions and if amazon is really such an awesome company sue that guy boss. and yesh.. please don't expect me to ever order something from amazon..first experience was supah bad.. that is why i wonder why people prefers flipkart most even if the cost of a product is more compared to amazon!! so just for a filthy delivery person you company's name is going to drown now trust me on this. hoping for a good result now after raising this complain!! i don't want anyone to call up and ask for apologies!! i want update that what action has been taken for the guy who delivered!!! Amazingly no actions taken yet for this issue

I ordered a cadet for ps3 and was to receive the product but what happened is my phone broke and what i did is contacted Amazon and gave them my brother's number in spite of that they didn't deliver the product for 4 days they kept saying that i was going to receive the product the day itself its out for delivery, is it that the delivery boy have been out for 4 days and night delivering all the products and not return to his home . ?
I can't figure this out . I have asked for refund at last.

From last 2 days delivery people playing foot boll with my order. They are blaming me no one attempt Delivery. Simply attemt was mad. To day My packet belivery time was over. But i dident Get my order.plz help me... Shiva kumar [protected]@gmail.com [protected]

Unacceptable!!! Amazon promised delivery on or before 14th feb, received mail message for the confirmation but guess what when I call them or chat with them, they say it has not reached the local facility and all blah blah. This is never expected from a billionaire company like amazon. Order #[protected] . Also the replies and answers from the executives are really pathetic. For receiving the product I had to come to the office on Saturday and guess what ?? " not reached at local facility " . services. I want this today any how

my order not delivered i placed my order Tracking #: AW[protected]IN Order #: [protected] Package Contains: FLX Men's Para-Trainer Black and Red Running Shoes - 9 UK (RP1101) on 25th january but it is not recieved from me & i complaint amazon couctomer care after 06/02/2015 frequently but not recieved my order they press me for order cancel allways

For ORDER #[protected] I had placed request for 2 day delivery. I have all the recorded calls with ATS courier people, 7 chat escalations with amazon and 4 recorded calls with Amazon escalation for this product. Still it reached me 5 days late! (whats more interesting is that within this delay period, the same ATS delivered another product from amazon to me on the very same address!) And now, for ORDER #[protected], I had placed 1 day delivery request. It was to be delivered today (13th Feb). I knew from past experience how unprofessional Amazon ATS is. So early morning i escalated saying that please ensure it comes today. I would really request amazon to go through the chat transcripts of this today morning and the guarantee that they gave that under any circumstance, it would be delivered today. BOTH times they have grossly delayed my product after having paid for expedited shipping. I am lead to believe that their 1-2 day shipping guarantee are fake advertisement and misrepresentation seeking to lure prospective customers unlawfully towards using their services. Hence i am raising this complaint here and shall be making a legal complaint at the Consumer Court of Bangalore as well.

I have order for yureka on 8th feb & order no :[protected].but Still I'm waiting for the mobile.
I trusted AMAZON & this type of delay i cant expected from Reputed AMAZON.

please help me out.


REGARDS
IRFAN
[protected]

Hi,

I had ordered Micromax Yurekha smart phone launched by Amazon india on Jan 29, the order placing was successful and the confirmation for the same is recieved from amazon. The product was not yet delivered after two weeks.

Now the company representitive is telling they have lost the product /it is damaged and to re-register for a new sale and try buying again.

The same smart phones are being sold out every week but the amazon is not delivering the product for the existing order placed by me. No positive response is shown by it.

Thanks,
Avinash

Order arduino uno r3 from amazon. Received FAKE copy of product. I Returned the product and request for refund, still they don't give me refund. This people are selling FAKE and UNAUTHONTICATED products of Arduino boards with Original and Authorized tag in product description. The price of product was same as original product price. Poor customer care support.

I'm very much disappointed as well as harassed with Amazon India's current business policy to sell Micromax Yu Yureka Smartphone which has already created so much hype in smartphone market. They use to sell it every thursday online. Thousands of people willing to buy this phone register online prior to one week before sale day. When the lucky day comes, Amazon intentionally offers merely a couple of thousands of phones available to the registered people so that they can create a fake publicity & drama regarding this phone. On the very next day we read something like 'Yu Yureka flash sale sold out in 2 secs... !!'. Is this really necessary?! I strongly express my dissatisfaction against this.

Dear Concern


I have order yureka on 7th feb, order no :[protected] . but Still I'm waiting for the mobile.

I trusted on AMAZON but i cant unable to understand why AMAZON could not complete my order.


please help me out.


REGARDS
IRFAN
[protected]