Amazon India Complaints & Reviews

I purchased a Samsung Galaxy S4 Mini GT-19192 mobile phone for Rs.14789.37 (Order No.#[protected] through Amazon India.The supplier was Accessoriesoneshop. It is regret to inform you that in Samsung dealershop in Kerala, the actual price of this product is only Rs.13500.00. I like to know why you collected excess amount for this product.

Handset: Blackberry Z10
Imei: [protected]

I have purchased the above mentioned mobile handset from Amazon.in on 04.05.2014 with one year BlackBerry warranty (even mentioned on the bill attached for reference). The handset was mis-functioning, so I went to the Blackberry Service Centre where I was informed that “ this handset is an out-of-India purchase and hence not covered under the warranty”.

When I contacted Amazon.in I was told that the actual seller “SAPL” is being contacted to give an explanation on the issue. The seller has not responded and no action is being taken up by Amazon against the seller. After this I have contacted Amazon.in several times since January 10th . Every time their reply is same. They have been requesting me to wait for few days every time as matter was being escalated to the higher officials.

Amazon.in’s customer care is just lingering the issue. No concrete step is being taken up by the Amazon on this issue.

It is hereby requested to kindly take a prompt action against Amazon.in for selling me a handset bought through unlawful means and promising a fake Blackberry company’s warranty for the handset and get me a refund of my Mobile handset purchased for Rs.17560/-.

I have placed an order Pampers diapers (Order no[protected] which was supposed to be delivered on 28th Jan 2015, courier company status update was “Incorrect Delivery Address”. Raised complaint thrice and got assurance that it will be delivered EOD anyhow. Due to this I bought diapers from local market in high price, who will going to compensate this lose?

I have purchased one product that is Rode Micro Boom Pole Telescopic Microphone Extension on 8th January 2015. But till day it is delivered. Today they are showing status product has been dispatched through Bluedart, but Bluedart ID is fake. Items Ordered Price 1 of: Rode Micro Boom Pole Telescopic Microphone Extension Sold by: Global Konnect (seller profile) 4, 832.00 Item(s) Subtotal: 4, 832.00 Shipping: 0.00 ----- Total: 4, 832.00 ----- Total for this Delivery: 4, 832.00 -----

The address of delivery pick up is wrong can you deliver me at my Bandra address, before 2-2-15..
I am very much perturb to say that you are not aware which of your delivery centre are still working with you and which are not...
Atleast take some time to review your agent list and rectify it. I think it is a real shame for a multinational like this.
Hoping for your quick and postive reply.

Ordered CAT graft boots which was supposed to be delivered on 28th jan 2015, courier boy updates at 10 pm that addressee was not there . Raised complaint twice on 29th jan 2015 and gets assurance that it will be delivered before 8 pm anyhow . Now customer care says sorry its not out for delivery today and all excuses .

I have registered for yu yureka from 1st day of launching but i didint get it after 3 flash sell. In my account will purchasing sale start after 100% claim. I thing that amazon are making fake sale. Please take some action against this type of company. They are making fool of comen people.

I ordered a Woodland Men's Leather Sandals and as fulfilled by Amazon. I got the Delivery on time but at the first instance it looked genuine but later after close inspection I clearly noticed that it was fake. I have attached pictures where it clearly shows that woodland is not genuine. This was never expected from Amazon. It was very shameful to me as I bought this Leather sandals for my dad and turned out to be fake.

From: nitan dewan <[protected]@gmail.com> Subject: Re: Your Amazon.in Order #[protected] dear sir please tell how my payment refund .What should i do.i am very upset.please help me .i will all process which you saying

Sir/Mam... i have placed an order with AMAZON (the online store) on 8th January, 2015 and the product was supposed to reach me by 14th January 2015.. But after repeatedly contacting them and getting no proper answer, i am seeking your help The Order number of my item is ORDER #[protected], with www.amazon.in i would be kindly to you if you help me out in this regard ... Regards Angshuman Bhaumik University Of Petrolium and Energy Studies Dehradun [protected]/[protected] [protected]@gmail.com

I have purchased a iphone with order no[protected] for Rs 18990. I was supposed to receive cash back for the same for 10% of the purchase amount by 15th Dec. Its like I have called customer care almost for 14 times and bank for almost 2 times but didnt get a positive response. Bank complain no - BANC[protected] Please let me know how to proceed with the claiming of Cash.They are not paying the same amount back.

I ordered a Nike shoes from amazon.in on 9th Dec.2014 sold by :- A2Z ALPHA. Got the delivery on 13th Dec. 2014 but I returned it because I did not liked the color. I returned the product to the seller by 22nd Dec 2014 and I asked for the refund they said it has been initiated but it has been more than a month but I haven't received my refund. every time I call them they tell me just give us 5 days time the refund will b initiated. No actions as being taken so I request u to please take necessary steps. Thank you.

Hi I ordered Red Rechargeable Emergency LED Lantern on 7th January 2015, but still not received the thing. The courier service does seem to hold this item, and not delivering to my location. I tried to contact customer service on Amazon site which has no email to send my complaint so I post this complaint on this forum Order Placed: 7 January 2015 Amazon.in order number:[protected] thanks, Hemlata Gaur

Amazon - Worst Service Provider: My friend Ankesh Verma gifted me a phone Lenovo P780 last year on my marriage anniversary. By mistake, it was purchased through Amazon. Recently, phone's screen went blank and I went to service centre to get the mobile fixed. I showed them the Invoice that was sent to me by Amazon with this phone. But, it was not accepted by service centre as the invoice didn't have IMEI no. over it. They said that we can't identify if you have bring to us the same phone for which you are showing invoice. Phone's warranty is going to expire withing 3-4 days and still Amazon has not provided me the required invoice. I have constantly called them and mailed them but still nothing has been done. This whole episode explains itself that how much Amazon cares for its customers. I am never ever gonna purchase any product via amazon and would recommend all my friends not to purchase anything via Amazon.

I have order the GENERAL KNOWLEDGE 2015 of Arihant Publications on[protected]. The expected delivery was on[protected], but I received text massage from Amazon that says "the order was delivered successfully". But i didn't receive that package till now. I also complaint to the company but they replied negatively. For this I suffered from mental and physical problem.

It has been already more than a month that i ordered the product. here's the link http://www.amazon.in/gp/product/B00LJW66I8psc=1&redirect=true&ref_=oh_au...⇄ The order was made though amazon seller @[protected]@. They used a courier service named Firstflight.They failed to deliver the product on 19 december 2014.Then they said that they will send the product again with strict instruction.But they failed again to deliver the product. There is an attachment linked which was recorded by the firstflight.

I have registered for the sale of Micromax Yureka on 22/01/2015 (got confirmation mail from Amazon too). I was able to add the phone in my cart as the sale started.I was asked to checkout the phone in 15 Minutes.When I went to cart, I was able to see the phone added. Now when I clicked on proceed to checkout, it displayed me a Message saying "You are not registered to purchase this product. Please register during the next registration period.". I checked My Subscription status and it was registered. I have all the proofs with me to prove my point.This was a clear glitch from Amazon. I WANT THE PHONE DELIVERED TO ME IN ANY CASE. When I called to the customer care, the person there (Name: Suresh) told me that you will not get that phone. When I asked him to transfer the call to any senior person he denied. See Attached Proofs. THIS IS FRUSTRATING AND DISGUSTING FOR ANY REGULAR CUSTOMER. Waiting for a positive solution from you.

I had ordered 2 Led from Amazon (Dell E1914H 18.5-inch Monitor & AOC 18.5Inch LED E970SWNL) on 9th Jan 2015. I received the 1st product on 13th Jan 2015 which was a fake delivery. In the box there was nothing except papers & magazines. I contacted Amazon customer care & they asked me to send them the pics of the delivered box so they can initiate the refund for the same. I also cancelled the 2nd order (AOC led) at the same time. There was no follow-up from Amazon customer care for 2-3 days regarding the same issue. I got a mail of "A to Z customer Claim" which was done on my behalf. Again there was no follow-up for the issue. I called up Amazon customer care & asked for the status. Now there showed me the status where "the seller will reach to a decision till 2nd Feb 2015". The major issue is I had used my SBI card for this transaction & the due date is 30-jan-2015. If payment is not done they will charge me 3.5% on the total amount of the bill which is around Rs.50000/- (Rupees Fifty Thousand). On 16th Jan 2015 i received the (AOC led) which i had cancelled on 13th Jan 2015. This time there was led but it was defective. I returned the same to the courier agent.

I received a BP machine which had its display mis-aligned. It was from the Seller - SAB Health a seller on AMAZON INDIA. Though the machine was working, I didn't mind, however just after 2 months, it STOPPED working and I was told to contact Mr. Lakshman and so I had to handover the machine for repair. Its been more than 2 months and there is no response from this person who is highly RUDE and has stopped answering my calls. I just lost...

I have purchase a mobile sony xperia C3 on 21st oct.2014 on this date offer was(4000 freecharge coupon) then purchase. I was placed order then after contact to amazon customer service for detail for offer for talking then he give answer your coupon was received after 15 days form deliver this itm. Then afer call to back and same detail ask then same answer. I receive this pacage nad call after 15 days then ask freecharge coupon and he give answer your coupon was receive 24 hour and call after 24 hour then ask your request send to superior adviser. And give me unnessary answer and after same time give answer your coupon is non send nore given. my amazon ID - [protected]@gmail.com purchase ID - #[protected] mail received from amazon - amazon.in<[protected]@amazon.in (wed, nov5th, 2014 at 9:36am) my mob. no. - [protected] please help me...