Dear Sir,
I was call the call centre some query, my query not resolve but call centre agent diverert whole matter and talk about the angel platinum service and he insisted me to join angel platinum service. I refused to join it in first instance but he told me that i am sending a mail link to you and you just opened the mail link and fill the questionnaire. That will be helpful to provide client centric support in future.
• to believe on their word, i opened a mail link, and again said to him that this mail seems to related with angel platinum advisory service and i don't want to join this. But again he told me that you do not need to worry about it. I assure to you no amount will be deducted from your account. You just fill the questionnaire and submit it.
• to believe on their word and assurance, i fill the questionnaire and submit it. During the entire process, angle broking agent were present on other side of phone call.
•then the amount of rs 5000 have bin deducted from my fund after 1 day.
The person who called me told me that if you will be unsatisfied from this service you can get refund before 90 days, but I don't want any type of service
I request you to kindly refund the Amount of Rs 5000/- in my angel broking Wallet.
Regards
Nisha Meena
Aug 12, 2021
Complaint marked as Resolved Angel Broking customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2021
Angel Broking Customer Care's response Hey Nisha, we have made a note of your details and will soon arrange a call back to address your concerns and assist you with it.
