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Apollo Munich Health Insurance Complaints & Reviews

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Last updated Jan 17, 2023
Complaints 204
Resolved
83
Unresolved
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Apollo Munich Health Insurance reviews & complaints page 2

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S
Sumiit Bhandula
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refuse to renew a continuous health policy

Address:3447 RAJA PARK SHAKUR BASTI, DELHI,, New Delhi, Delhi, 110034

I took a Mediclaim policy no. [protected] from Apollo Munich through Canara bank. The policy number is [protected] and the policy is active since 2015. The policy had to be renewed on 27 march '19. There sales executive named Pradeep went to the bank and completed all formalities and the premium was debited through the account. On 2 May '19, they refund for the same was initiated stating the reason that the details of the INSURED and PROPOSER...
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C
CONSUMER ADVICE CENTER
from bhubaneswar, Odisha
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threat to cancel

Address:Khordha, Odisha

I made health insurance from apollo munich from 2013 to 2015 then it is portable to religare insurance from 2015 to 2018 again it is portable to apollo munich from 2019 to 2020 vide policy no.150200/11121/aa00980903. As per your commitment whatever the facilities avail by the previous insurance company the same will be provide by your company. When i port to apollo in 2019-20 there was no sign/symptoms of any disease of my family. So here...
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P
puneet1212
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

case id 576297/1 of lata khattar

Address:New Delhi, Delhi, 110093

Dear sir/ma'am

I puneet khattar son of mrs lata khattar.
Case id: 576297/1
My mother is suffering from disease due to which she is admitted in max super specialty hospital vaishali ghaziabad. We have taken policy from apollo munich health insurance company 1 year back in march 2018.

And now we applied for cashless claim from apollo munich health insurance company and they rejected my request and...
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R
ravinderkkaur22
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

advisor service & behaviour

Hi
I have 3 policies apollo health insurance 1 my & 2 my sons my advisor name meenakshi yadav & her code 80157280
My complaint for my advisor she didn't cooperate & not provided proper service not any help if i ask any thing she told me i m not done y done ur work i have 3 policies my policy no
Aa[protected]
Aa[protected]
Aa00172937
Ravinder kaur 5lakh
Nikhil arora 10 lakhbr...
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v_e_v
from Mavelikkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic customer service & after sales support

Address:Bangalore, Karnataka

Took apollo munich insurance through citibank joint agreement plan. Had the below queries and tried to reach them by all possible means through email, local no, online chat with no luck... No one cares to support or even local agents based out of kerala is not willing to help as they claim its not sold directly and thru an associate bank. So trying this last resort after 1 year waiting...

I need some to revert back to me by...
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A
Ansh_ab
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apollo munich wrong details in travel insurance through makemytrip

I booked an international flight in makemytrip.com on 21-feb-2019 (. Booking id: nn[protected]. I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields (Policy-no-et[protected] i don't know from where the wrong values have been gathered and incorporated in the insurance.

I had raised a complaint...
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I booked an international flight in makemytrip.com with booking id: nn[protected].
I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields. I don't know from where these values have been gathered and incorporated in the insurance.

This is happening second time for me. I am not sure. What...
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I booked an international flight in makemytrip.com with booking id: nn[protected].
I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields. I don't know from where these values have been gathered and incorporated in the insurance.

This is happening second time for me. I am not sure. What...
+1 photos
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I
immanuel arul singh
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product renewal

Address:3/279,gods gift illam, palani road, Vedasandur, 624710

My policy has renewed without my confirmation. How they renew my policy without customer confirmation. Please refund my amount otherwise i will raise this issue. This insurance is no use for my family members. So its fully waste. Refund my amount to my bank account. I no need policy. This policy is done for a loan + this policy. We are poor peoples. Not enough money to spend in health insurance. So kindly send the amount to my account...
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G
gagan vasan
from Firozpur, Punjab
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kiran rani

Address:Ludhiana, Punjab, 141008

All friends main aap se kuch kehna Chahta Hoon aap apni mum dad policy Apollo Apollo Munich mat kar mere mama ki policy bolti thi gold CA 5 saal hoge the premium date company name claim Dene say Mana kar diya hum to Aleem nahi de sakte in core to cancel Ho Gaya jabki old Seiko 5 saal hoge the Phir mere se yeh to comment mangwane kinkar Jab sabse Pehle large hua tha Uske document 2 main Bobby provide karwa Diye phir baad mein kehte hain Yeh...
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R
Raks Bhandari
from Churu, Rajasthan
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claim not given

Address:Mumbai City, Maharashtra, 400004

I am having apolo munich policy from 2014 or before that with four family member
After getting married in 2017 i was being told to port out from and take another apollo munich policy of me and my wife as the agent said we did it.

I was confirmed that policy will be in continuity with my previous policy from apollo munich 2011 and the new policy will be effective.

On 13 the dec 2018 i was being admmited...
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M
munish saxena
from Mahwah, Rajasthan
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not received receipt of the policy

Address:Jaipur, Rajasthan, 302001

Sir
I have a health policy with your company name is easy health on dated 19/9/2018 but today onward i have not received my policy original bond
After 3 month later.in case any health issue how i avail my policy benefits. I have no prof of policy
Sir it is my first experience with private company but i disappointment for me. This will be effect to company image
Please issue my policy bond as early as possible...
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S
sawantshailendra9
from Chennai, Tamil Nadu
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not received policy document - apollomunichinsurance

Address:Mumbai City, Maharashtra, 400067
Website:www.apollomunichinsurance.com

Hi team,

I have applied for health insurance policy from apollomunichinsurance company on 28th dec 2018. Its 5th day now and still i don't receive any payment receipt.
This is very bad experience that at the time of selling policy they have committed that i will get policy document within half an hour. After getting payment for my policy i had to take multiple followup with customer care still they are saying i will...
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Address:New Delhi, Delhi, 110091

Despite submitting all the required original documents my claim has still not been processed and i have been informed that the same will not be taken into consideration as i have not provided all the relevant prescriptions. We have already have any other bills or prescriptions from the doctor. Also, we only have the images of the attached prescriptions as all the original bills as well as prescriptions (Including the ones that i have shared...
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S
Sutapa Ghosh Sengupta
from Kolkata, West Bengal
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denial of claim and cancel of policy

Address:700033

I had an insurance cover of rs.10 lax with no claim bonus so nice 2013. I submitted my claim on 9th july 2018 for claim of rs.80, 276 for admission to fortis for accelerated hypertension. I had an asd operation more than 20 years back and during policy we just missed to state that point as it was a correction of congenital defect. My echo and ecg reports showed no major anomalies.in spite of knowing the asd fact as your company refused cashless...
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S
SRIKANTH PABBA
from Hyderabad, Telangana
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pabba srikanth covered under uhid 10016461828-claim reimbursement

Address:Hyderabad, Andhra Pradesh, 500070

Dear team,
Am apollo munich insurance holder, my policy no 130100/11229/ax00159539,
Am in a admitted in amma hospital at hayatnagar due to dengue fever with thrombocytopenia on 03/oct/2018 to 05/oct/2018, total hospital bill 20010/-.

Am send the all reimbursement bills to ur apollo munich claim office but still now not credited amount in my account.. Already we handover to cancel check and ur noted all copies...
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S
Sourabh pal
from Nawanshahr, Punjab
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chasing for refund

Hi,

On dated 15/11. I have booked a poilcy from policy bazaar of apollo munich, have made payment of 11802 /- against transaction i'd - [protected], and reference i'd is[protected]... Very next day when i chase status of policy than come to know that need to submit about 2505 /- due bmi.. Initally which was not discussed... I don't want to proceed with policy and need my refund immediately. Getting always new committment from...
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L
Lakhlesh
from Lucknow, Uttar Pradesh
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member addition not happen even after 6 month

This member addition request was registered almost 6 months back. All the asked formalities were fulfilled then and time by time whenever it was asked.
I have followed up 100's times by calling your customer care but never got satisfactory response. Now still it is on same stage. Since i came to you through policy bazaar, i approached them also many times for this 1 week task which has taken almost 24 weeks.

Whatever...
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P
poras saini
from Delhi, Delhi
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mediclaim

Address:New Delhi, Delhi, 110015
Website:www.apollomunichinsurance.com

Dear team
We went to maharaj agrasen hospital at 4.20 am in morning of 3rd november 2018, because of the reason that the the patient was restless due to severe pains in the chest, and was not able to stand properly. And even not able to breath properly and she is having pain like hell
Patient was in emergency doctor gave her many injections and medicinices but nothing worked it out so doctor piyush jindal adviced us to that...
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K
Kunal kunar
from Haridwar, Uttarakhand
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my policy has not been renewed.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

My policy id ea00325052 was due for renewal in july. I had already pay the premium before the expiry day in canara bank, jagat farm gamma 2 branch, greater noida as i was instructed by concerned person of apollo munich, mr. Abhijheet (Area manager of canara bank apollo munich insurance).
After one and half month when i enquired about the status of renewal in customer care, i was told my policy is pending due to shortage of premium....
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