Apollo Munich Health Insurance Complaints & Reviews

Hi my policy number is [protected]-04 and I submitted the pre with claim for initial cashless approval yesterday evening at 5pm approx.it was sent by ILS hospital salt lake kolkata.On calling today at customer care of apollo munich I was told that the email sent from hospital was not received but the hospital has received auto generated acceptance mail from your end.Today morning the hospital sent email again but again the customer care said...

Dear sir,

One of your employ alok gautam done fraud transaction with my a/c through amazon online purchaging. And at time he was posted at panipat location and his mob. No. Was [protected].

After complaining fir and submitted it to amazon and the i get information from amazon. The details is below-

Alok gautam
H. No.-345,
Iind floor, panipat, sector-11,
Haryana.
Mob....

Please note that it has been a month since there in no status of being covered under the policy or not.. Further the money towards the premium has been cleared a month back itself.

It is hard to believe of the large and reputed organization especially in such an industry and sector like medical insurance.

Not sure of the losses (Hope doesn't arises) especially on family floater policy that has been applied for.br...

Dear sir,

I, b. Sunil kumar, s/o. B. Venkatesham, residence of kamareddy, nizamabad district.

I met with the accident in 2012, my left leg was broken, fixed with a supporting rod. There after i got insured with apollo munich.In 2016 january i got removed my supporting rod with a surgery.

But insurance was not claimed by apollo munich. I complained to the insurance company through a toll free...

I sachin kumar mamber id [protected] my claim id 401651 i submit all the document that you reqiuerd but bymistak the hospital bill have software error that the total was wonge amount is 32300 i pay to hospital 12500 and 19800 rs are out standing in the total * (14700+7700) if you calculate the total 22400 but as per i say that was the software error i resubmit the origenal bill the amount is same but the total rectify and total is 22400 i...

To whomsoever it may concern

I am enjoying optima restore policy from your company from last 3 years and on 16th march2016 an executive from your company name aadesh kumar (Code no[protected] visited to collect the premium cheque for my existing policy, after receiving the cheque he asked for any reference for a new policy and also prompted me to get the same policy for my husband which i agreed upon. He explained me features...

Hi,
My policy no. is 110100/11001/[protected]-05. But your courier person said, your policy is dispatch is next week end. I have check the dispatch status is address is not complete. Last four year my policy deliver is same address without any disturbance...

So, please provide the policy kit this week if any disturbance. Policy kit is dispatched on 25th May 2016. So, according to mail with in 10 days kit is handed over...

Dear sirs
My policy no :140100/11122/[protected]-03
In name of m. Mahaveer chand ranka
This policy is not updated in there hyderabad office and they
Reject my claim and same policy number we called chennai office and they says it is renewal till 2-4-2017. Now hospital send all details to hyderabad and they refuse to pass claim and says it has been expired on 2-4-2015 and where as i have proof with renewal kit...

I have received a call for make the insurance adviser and after that a person named mr. Pradeep came to me to gather the documents. I have give him all the documents marksheet, address proof and cheque of 573 of bank of india. He has called me that the cheque has some issues. I told him to please return my cheque and the documents for now and collect some other time when my cheque will be ready. But even of many calls he always says he will...

Hi,

I am having a policy with Apollo Munich having number "[protected]-03" which was due on 8th Mar, 2016.

The issue here is, our agent (Kunal Gulati[protected] has been continuously misbehaving with us from past few days (to meet personal targets or earning commission) not only in providing desired services, using harassing attitude, giving nasty comments (even blocked our contact number), but even willingly...

Hello,

This is in regards to an eye treatment i had to undergo, i already had a insurance policy with apollo munich, i was surprised when the cashless approval and reimbursement got rejected by claims dept as this policy Optima Reinstore taken for me and for my family last year had promised too many benefits for consumers, and moreover the treatment costs were mere some thousand rupees for these people to insure.
br...

I had got admitted to hospital on 15th of January 2016 to get my gallbladder removed due to the existence of a huge stone. Got discharged on 21st. I made sure I got each and every tiny details and each and every small bit of documents provided by the hospital, including prescriptions - pre and post surgery. Inspite of sending all the necessary details with duly filled form so promptly, I have been getting emails stating few of my documents...

I bought apollo insurance for me even though I find it costly comparatively to other policy but just taking apollo as the brand leading insurance sector and who claims the best services. Now here is a very genuine case that is being treated like this. How easily you are announcing that you are dropping it for cashless. So that means Apollo only allow cases when they are fit to loose their lives... This is just not acceptable... It...

With the above mentioned subject I would like to draw you attention to the episode undergone by me To begin with, Last year in the month of January I took your company’s health insurance policy. As per telecom with the third party insurance seller (Policy bazar) I quoted EVERYTHING that was asked and EVEN disclosed my pre medical history. Here, during the conversation with the agent, I was informed that, since my age was 26 (during the...

When we took policy we cleared everything that 20 yrs back I was having paralysis but naw everything is ok. Policy advisor said its ok . He took my document n signature on form and I got policy document .after few month I admitted in hospital due to normal weakness, headache, body pain and loss of appetite. I claim for my cashless policy but Appolo rejected and my advisor said I vl get reimbursement .after runing for 2 month they rejected...

Hi am rajesh chaurasia I have taken policy in month of January 2015 but I started by date 20th April 2015 before this I have I served 24 months in hdfc ergo. Your sales executive called me so many time to take policy of Apollo which is best in market so I trusted him and took policy of Apollo Munich at the time of policy acceptance and cheque given by me I asked so many time is my waiting period will also taken in consideration that I have...

I have purchased a health policy from Apollo Munich in the year 2013 which was Optima Restore Family Floater. Best as stated in the policy was cashless treatment across India with good number of hospital network. But all this has changed when we apply for a claim. Best: I don't find any. Worst: They wont approve your claim, its a straight away rejection. Customer executives over the phone show so much pity on the consumer like "I am...

Sir/Madam, This is a complaint against Mr Deepak Aggarwal, employee in Appollo chandigarh branch.I had a policy of optima restore, its renewal date was 15.4.2015. He did my policy in 2014, i called him for renewal, he kept us waiting & our grace period was gone.He lied about the approval from Appolo company for renewal, & kept us waiting that he will collect the cheque himself from us.I have the call recordings with this employee.Is this...

Dear all, I have taken family health insurance plan from your respective organization last two month I have given cheque to your broker/agent but he asked that my cheque returned from my bank an I have query from my bank no cheque returned from my account but your agent given me slip in which mentioned due insufficient balance my returned at same time I have gave whole amount to your agent in cash.after long time I haven't. Received any...

I am unable to get the medical reimbursement although I have already submitted all the documents raised in the query letter. The most frustrating thing is that the query letter says the same document is missing which I have submitted more than 5 times. Even my insurance agent is not able to get proper answer after submitting all the proofs and documents related to submission of documents with their acknowledgment receipts. The total...