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Apollo Munich Health Insurance Complaints & Reviews

www.apollomunichinsurance.com

2.1

Updated: Jan 17, 2023

Complaints 204

Resolved

83

Unresolved

121

Good! Apollo Munich Health Insurance values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Munich Health Insurance step up their efforts to fully resolve all complaints 👍

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Rejection of health claim

claim rejection for claim id 1164895 of thelikicherla seetapathi rao covered under uhid no. 10019135957

hospital m approve na bhejna

Most useful reviews

Noc required for licence no 80111719

medical bills of accident case lost by apollo munich

policy number status

refund not credited

health wallet - family floater insurance policy

Apollo Munich Health Insurance reviews & complaints page 7

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Address: New Delhi, Delhi

I am Health insurance Policy Holder and No is [protected], My name is Manmohan Singh Negi Add 592 S/F-01, Niti Khand-1, Indirapuram Gaziabad (U.P), I have taken Health insurance policy from AMHICL .Last year I paid Rs.9800/- for Family coverage, this year without any information company increased it premium to Rs.11146/- Dt. 29/04/2015. After many call Mr. Niraj of Company (Mo.[protected]) has come to my office to collect the cheque, Till...

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Address: Ghaziabad, Uttar Pradesh

sir i have a policy of apollo munich (optima restore)policy no.AA00099774. last year, 2014 i got this policy about 8500/-, but in this year, 2015 when i get the renewal of this policy they charge me 11146/-. when i complaint about this on their customer care they said that on 20, oct, 2014 this policy was revise so the premium is large.last year my age 35, and now in 2015 my age is 36, i think not more than 12% in a year should be increase...

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Address: Faridabad, Haryana

Its been around 6 month I have been struggling with Apollomunich service process. I have submitted all the docs what Apollomunich is looking for but they again and again asking for many docs. I have submitted hand written document about the docs what they are looking for but still I have not got the insurance claim amount. They have close my file many times and reopen but not doing anything after that. Please help me to get my claim amount...

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We are the policy holder of Policy No. 160100/11051/[protected] through which we had made a claim for treatment and hospitalisation charges amounting to Rs.50, 347/- on 5th March, 2015. Initially before admission to the hospital we had inquired with our Agent and on customer care number under intimation no.61172 it was assured that the claim will be passed for the said treatment which my wife had undergone. But to our surprise the said...

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Address: Mumbai City, Maharashtra

Dear Team, Greeting!! I am Adv. Pradeep Jain customer and shareholder of your company. I have been admitted to Smt. Motiben Dalvi Hospital and diagnose with HSP and according I had lodged the claim with your company under the claim id no. 246448/1 but the same has been rejected with strange or unacceptable reason. The brief fact of my case is under: In the month of August-September, 2014 I was getting swelling, cramps,...

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Address: New Delhi, Delhi

WORST EXPERIENCE FACED, hate apollo munich I am manisha jakhar covered under apollo munich, ID:[protected], daughter of ramesh kumar was admitted in mata channan devi hospital on 28march 2015 in emergency reason being headache vommit high fever, typhoid and i was suffering from this problem from 14march 2015 with earlier visits being in emergency as well as i went to another doctor as well and with prior checkup i get admitted, at that point...

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Address: West Delhi, Delhi

i am manisha jakhar covered under apollo munich, ID:[protected], daughter of ramesh kumar was admitted in mata channan devi hospital on 28march 2015 in emergency reason being headache vommit high fever, typhoid and i was suffering from this problem from 14march 2015 with earlier visits being in emergency as well as i went to another doctor as well and with prior checkup i get admitted, at that point of time i had very high fever and now when...

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Address: Faridabad, Haryana

Dear Sir or Madam: I had applied for a cashless claim vid your claim no. 169016 for an operation, which is crucial for me to be done, as I am diabetic since last 2-3 years. I have been denied the claim on the grounds that I am supposed to submit my first diagnostic report- i.e. when I was first diagnosed with diabetes, which I do not possess anymore as I never thought that it is a prized possession that I should keep me with me all...

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Address: Mumbai City, Maharashtra

Name : Paul Robert William Policy no : [protected] I done my Mediclaim in the month of Sep 2012 & i got admitted in the hospital in the month of july 2014 even though i have submitted all my documents to my agent, iam iam still unaware of my claim, everytime i call my agent he used to say there is some problem that the reason they have cancelled it. From Appolo munic i did not get any official mail or any msg, now its almost more...

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Address: Hoshiarpur, Punjab

Company is not settling my reimbursement claim, i had mail and handover all the necessary document to the company, even though they are not approving my claim My Policy no 170100/11001/AA00050352, My Name : Kiran Vishwanath Tilekar My Name is Kiran Vishwanath Tilekar, having your health Insurance policy, policy no 170100/11001/AA00050352, I was admitted in Jahangir Hospital on 31.08.2014 because of Dengu fever and I done my treatment...

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Address: New Delhi, Delhi

Today I get to know that there is no such cashless facility is being provided by Apollo munich when I am ask to deposit 10, 000 INR just as a security before get admission at the max hospital patparganj (because initial approval come less than actual estimation). When I contacted customer helpline number today with hope to get solution of this, I get a reply that "Sir you don't need to worry about money just get your treatment at the hospital"....

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Address: Mysore, Karnataka

My Policy details: [protected]-04 Easy Health Individual Standard 09-Dec-2014 to 08-Dec-2015 This company can't even deliver the document like receipt even after repeated requests. I had to call their call center 4 times but none of them helped owing to their pathetic system and processes. Their website provides no proper information and like other insurance providers, they dont even provide the recipts online. When this company...

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Address: Gurgaon, Haryana

Hi Grievance Team, My cashless request was * 1305393.* *i want to complain regarding this whole procedure .* *I made a wrong decision to take apollo munich insurance. * *my husband was admitted in orbit hospital gurgaon with the symptoms of nausea, vomiting, abdominal pain* *doctor provisional diagonsed for gastritis With UTI .but After all the test .it detected as proper URINARY INFECTIONS AND LEVER FATTY ACIDS.* *please...

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Address: Mathura, Uttar Pradesh

Apollomunich claims to have a most simplified procedure for claim settlement but its unnecessarily harassing me for my small amount of claim. Since I registered the claim I'm given by the company new and new lists of documents to be obtained from the hospital. They just intend to avoid the payment. On 10th Nov they asked me to get indoor papers from the hospital and after obtaining them on 18th Dec they provided me another list of documents...

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Address: Mumbai City, Maharashtra

I have a policy numbered [protected], which expires on 29 Dec 2014. I had emailed the Customer service on 8th Dec 2014, requesting them to not to renew the policy and cancel my standing instructions. On 18th dec my account was debited with renewal premium. Today, I called the Customer care to file a complaint, but I was bluntly refused any help, and asked to visit their branchbranch because the call center had no authority to act...

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Address: Chandigarh, Chandigarh

Ms.Rajani employee of apollo munich visited our company SML-ISUZU and according to the plan explained by her, i request her to to make two policy of RS -4500 per head, but do not know how exactly she made policy. I am repenting that why I had trusted her for the creating the policy.she made commitment that we will get 2500 reimbursement in the end of the year .which is wrong....

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Address: Jhansi, Uttar Pradesh

I have a claim pending with apollo munich and they are in no mood to settle it down i was admitted in the hospital on 17th august and discharged on 26th i submitted all my document on 2nd september then i received a letter from company asking for some more documents which i submitted after 4 days letter that is on 27th september from then i have been calling and mailing them but there is no reply from there side and there customer care is...

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Address: New Delhi, Delhi

Dear Sir/Madam NAME : AMITABH DUTTA INSURANCE ID: [protected] PA ID : 150580 This is in regards to a cashless claim. I was admitted in Indian Spinal Injuries Centre for 7 days suffering from Dengue Fever. But the Final Authorizations letter was sent only for 3 days. My question is on what basis Authorization is give end for only 3 days. On asking customer care on this, they replied that in my discharge papers somewhere it's...

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Address: New Delhi, Delhi

I have Apollo Munich Health Insurance for last two years, now they are changed my premium previously they charged around 5000 for 3lack individual policy now this year they ask for 5700 for one year . I feel cheated they are fraud . Please give suggestion, how I can go to consumer court ? I want to tech them a lesson....

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Address: Kanpur, Uttar Pradesh

Dear sir,

All the formalities have been processed
And i am sure that LIU is not done before police verification
Both Police Verification and LIU has been done last month
Since then i am receiving the same reply from everyofficial that PVR is pending
And it does not take one long month for uploading thereports. If it needs me to personally go to every official and beg for theirservice its not possible.br...

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