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Apollo Munich Health Insurance Complaints & Reviews

www.apollomunichinsurance.com

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Updated: Jan 17, 2023

Complaints 204

Resolved

83

Unresolved

121

Good! Apollo Munich Health Insurance values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Munich Health Insurance step up their efforts to fully resolve all complaints 👍

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Rejection of health claim

claim rejection for claim id 1164895 of thelikicherla seetapathi rao covered under uhid no. 10019135957

hospital m approve na bhejna

Most useful reviews

Noc required for licence no 80111719

medical bills of accident case lost by apollo munich

policy number status

refund not credited

health wallet - family floater insurance policy

Apollo Munich Health Insurance reviews & complaints page 4

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Address: 400706

Hello,

My claim for policy has been rejected and i am very disappointed please do somethingan as i feel cheated and tricked by your company policy.

PFB the detals:-

Rejection Letter
Dear Mr./Ms Kishan Purohit,

Thank you for choosing Apollo Munich as your trusted Health Insurance partner.

Claim Details:

Hospital Name: Aryan Hospital Date of Admission: 12...

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Address: 122001

Website: www.apollomunichinsurance.com

I have hospitalized my child due to some chest infection, fever & cough & later on applied for reimbursement & came to know after almost 40days that my claim has been rejected & got mail reply that “we regret to inform you that your claim is not payable under the policy as per the submitted documents, the need for hospitalization is not established”
I did not hospitalize my child intentionally, as per doctor’s recommendation...

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Address: 110034

This is related to the insurance taken from pitampura branch by october for me and my family coverage in canada for which i have been harassed by the people from apollo and i would never ever suggest anyone to buy insurance from apollo because apollo is interested in minting the money and fooling down the customers.

I took this insurance from amit gupta and deepak anand deepak. [protected]@apollomunichinsurance.com (Amit. [protected]@apollomunichinsurance.com)...

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Address: Ahmedabad, Gujarat

Website: www.apollomunichinsurance.com

I have written 5 to 6 mails from yesterday but there is no reply from apollo munich my mail is as under

Dear sir/madam,

The above policy number is on the name of my father-in-law shri hasmukhbhai r. Shah. He has a some problems of lever & kidney. For lever problem the doctor has advised for lever biopsy but before that biopsy doctor has advised for pt/inr and as per report the doctor told that he is not in a...

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I have a health policy of apollo munich (Policy number is : aa[protected].

After my first claim in 4 years, they have been not supporting me for a valid claim and in stead asking me the irrelevant documents of more than a year back. I can surely understand their mal-intensions but i am not going to stop fighting (Which i am doing since 2 months).

The only thing i can say is apollo team is interested in gathering...

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Address: 1100030

Below is self explanatory, which is under supervision/ instruction of ceo, manager grievance cell, claim department and customer service of apollo munich

"hello,

This is really surprising and ridiculous...

Based on all previous / pre-hospitalisation, pre-operational documents and your initial approval (Assurance) only of inr 90, 000/- we have taken admissions in forties kolkata and undergone...

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Address: 410206

I took health insurance of 5lacs family floater for my parents.

The cheque is cleared but i did not receive any policy number or verification call.

Kindly give me the exact concerned person whom i can contact yo resolve this issue.

The concerned agent is not giving proper answer.

Kindly update me the status!!!

Or the concerned person who can solve this issue.
br...

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Address: Kolkata, West Bengal, 700035

I have send a request for cancellation of my policy in the month of december 2017.but till date my refund has not been credited in my account.case id is 3654404.i have already lodge a complaint on 24 th jan 2018 but not get any response till now.complaint id 3759551.if i am not getting response within 2 days then i have to go on consumer forum.I had sent mail various time but dont get any response.Almost one and a half month gone but my credit...

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Address: Gurgaon, Haryana, 201301

Website: gmail

I have purchased a health policy where the reserve benefit of rs. 5000 was assured, but when i go the final document, it was missing. I am writing/calling daily but not getting any response/solution for the same.
Policy purchased date is 15th jan 2018. The call center person (Employee id :[protected] has assured me the resolution by 17th jan 2018, but till now i have not received any feedback on mail (Have been writing at [protected]@apollomunichinsurance.com...

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Address: New Delhi, Delhi, 110088

Hello sir/maam
M ur customer n doctor in my profession. I was admitted in nulife hospital delhi wid c/o extreme severe headache, dehydration/vomitting/ i was unable to stand properly almost was getting unconcious n giddiness. But ur company didnt found it enough reason to get hospitalised. They said that it coud be treated on opd basis. So please tell me do somebody need to get in coma or accident to get insurance cashless etc.br...

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Address: 560097

Apollo Munich has raised the price by 5000 INR this year without any prior notice. On requesting for an explanation, they say the below.

In reference to your query regarding revision of your premium from 4th of October 2017 is due to the rising medical inflation and 4% increase in Rest Of India(ROI), change in age slab, GST @18%.

How can someone put GST as well as Rest of India charges, Medical inflation and...

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I have health policy in apollo munich. I was admitted on june 2017 at medical college hospital kottayam, due to kidney infection. I submitted all investigation report and prescriptions. But. Insurance team again demanding doctors certificate, prescriptions. We have submitted all papers. Claim i'd 628548, case i'd 3577544
Policy no. Eg09044017 holder name shaji k k mob. No.[protected]

Regards

Shaji k k...

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Address: Indore, Madhya Pradesh

Dear sir,
On 2 nov 17 to avail mediclaim for next term i have issued chaeques for my son rajshekhar rao. But on subsequent day a notice of"cancellation of policy" due to deferred signature was sent to me and cash was demanded. However thinking that 'dishonour of cheque i have given cash to the agent.
But as i have gone to bank to confirm defeered signature.. They stated there is no cheque debited of that no.
I have...

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Address: New Delhi, Delhi, 110018

Dear sir

I am paramjeet singh. And my daughter is hargun kaur. She was suffering from a disease last two days. And she is admit in the icu of sehgal hospital. My daughter is 7 months and she is admit first time. When your executive come here for inspection then he used very cheap language exactly his words like that "aap amiro ke hi bache bimar kyu hote h, garibo ke toh nhi hote aur me government me job kar rha hu aur yaha...

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I have raised a death claim on on august 2017. And the claim i'd is : 3419768. The physical verification was completed two months back.
I will be forced to raise concern to insurance ombudsman, if i don't t get this sorted out asap. I need to know when the claim amount will be released, you cannot delay this further.

Thanks
Sreekumar
[protected]...

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Address: Sonipat, Haryana, 131001

Submitted all related documents which i am having. And your agency has verified the documents. Issue my reimbursement to avoid further harassment to me. And it is my final reply otherwise i will move towards my next steps as follows
Running compaign against the company.
Publication of articles against the company.
And proceeds towards legal action.
Or any other action necessary to protect people from harassment...

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Address: Nashik, Maharashtra, 422305

Website: www.apollomunichinsurance.com

I have recently bought policy for my father and as his age is above 50, he needs to go through medical check up in apollo hospital itself. As per checkup apollo health insurance company said that i need to pay 6000 rupees extra as my father’s medical report says that he is not fit as he is having high level of cholesterol. I paid 5000 rupees extra by trusting them. But my father did checkup in another hospital and reports are showing that...

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Address: Bangalore, Karnataka

Dear sir
Inspite of repetative request i am received the revised policy for the current year on my updated address. I have also not received soft copy of the policy/card. Repetative request to mr. Prasanna kumar, mr. Ravisankar and preeti of bangalore office i have not got the policy.
Request to take necessary action also take action againt all concerned since they all are reminding me renewal of insurance in the month of march...

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Address: Morena, Madhya Pradesh, 476001

I have a health policy from apollomunich (Policy id 171100/11122/[protected]-02, member id no.-[protected] of ms vanshika garg)

Recently on 23rd september saturday, 2017 my daughter ms vanshika garg was admitted to breach candy hospital, bombay due to left knee acl insufficiency that was due to an accident.

As we have filled the form for claim in breach candy hospital but after few hours we got message from apollomunich...

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Address: Bhopal, Madhya Pradesh, 464661

सर, पेहले भी आपको तीन वार कंप्लेंट कर चुका हूँ मगर आपकी तरफ़ से भी कोई action नही लिया जा रहा है insorence company कोई respond नही कर रही है और मेरी पॉलिसी भी बिना कोई सूचना के cancel kar दी है जबकि मेरे...

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