My claim for policy has been rejected and i am very disappointed please do somethingan as i feel cheated and tricked by your company policy.
PFB the detals:-
Dear Mr./Ms Kishan Purohit,
Thank you for choosing Apollo Munich
as your trusted Health Insurance partner.
Hospital Name: Aryan Hospital Date of Admission: 12 Mar 2018
Policy No: 160101/11001/AA[protected] Date of Discharge: 15 Mar 2018
Diagnosis: Right ureteric colic Claim Type: Reimbursement
We have carefully reviewed your claim based on the document(s) submitted.We regret to inform you that your claim is not payable under the policy.
Please find the rejection details below:
1) The submitted claim is for the illness which has a specific 2 year(s) of waiting period as per the policy and the policy start date is 28 Nov 201. Hence we regret to inform you that your claim is repudiated under section VI A ii) of the policy.
In case you believe that we have overlooked any material fact or circumstances, kindly let us know by writing to us at [protected]@apollomunichinsurance.com or call us on our toll-free [protected] .
You may also contact our nearest branch (for complete list of branches visit www.apollomunichinsurance.com) .
In case you are still not satisfied with our decision, you may approach the Insurance ombudsman.The contact details of the Insurance ombudsman based on your location have been provided in your policy document, and are also available on our website www.apollomunichinsurance.com) .
Apollo Munich Health Insurance customer support has been notified about the posted complaint.