Claimed

Apollo Munich Health Insurance Complaints & Reviews

www.apollomunichinsurance.com

2.1

Updated: Jan 17, 2023

Complaints 204

Resolved

83

Unresolved

121

Good! Apollo Munich Health Insurance values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Munich Health Insurance step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Apollo Munich Health Insurance

Having problems with Apollo Munich Health Insurance?

File a complaint and get it resolved by Apollo Munich Health Insurance customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Apollo Munich Health Insurance

Recently resolved complaints

View all complaints

Rejection of health claim

claim rejection for claim id 1164895 of thelikicherla seetapathi rao covered under uhid no. 10019135957

hospital m approve na bhejna

Most useful reviews

Noc required for licence no 80111719

medical bills of accident case lost by apollo munich

policy number status

refund not credited

health wallet - family floater insurance policy

Apollo Munich Health Insurance reviews & complaints page 8

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Gautam Buddh Nagar, Uttar Pradesh

I, jyoti agarwal, wife of shashwat agarwal, holding a policy, no. ;- 110102/11121/AA00044668 would like to complaint against the mental harrasment, being caused from, due to the denial of cashless claim. My husband who is the only earning member of the family, has had a terrible accident, and he is being treated at Max hosp. Saket since 8th of oct. He has had partial disability and in such a grave situation, i desperately need this cashless...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Dear Sir, This is to inform you that I have registered the policy from Apollo munich . Policy No.110105/11121/[protected]-01 and ID is [protected]. I have admitted to my son in the hospital.e When I asked for cashless facility from them, they have rejected my request. When I calls them they are not picking up my phone and when picked up then did not respond positivly.I have provided the letter which is written by Hospital doctor on which...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

HI, In regards to Claim ID - 213747 Claim not settled even after 2 months. I want to share my experience about Apollo munich, this is pathetic health insurance company I had seen in my life. I was a regular premium paid customer of the company and had paid premium for 4 years. After 4 year when at the time of need I required cash less hospitalization Apollo munich had not clear the cash less treatment at hospital. Then...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I Sandeep Bakshi having claim id no 217714 deposited my all original documents by hand in Pitampura apollo Munich branch and on 18th Sept they asked me to send cancelled cheque i send it on 22nd Sept. After that they said money will be transferred to Ur account in 1 or 2 days. Same statement was given to me till 30th Sept. But on 1st October they asked that Ur 5 documents are pending as all these documents are submitted by me on 8th Sept.by...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

The Company rejected cash less Stating that Justification for the need of admission from the doctor, Above all the hospital is renowned and on Panel of the Insurance company. It seems they want me to approach insurance first and then trust doctor for need of hospitalization. Hospital Name- MAX Saket Insurer--Apollo Munich. They called to tell me that i have Diabetes and Hypertension that why claim was rejected whereas nothing that...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

Sir, I the undersigned a undisputed policy holder with high credentials and social responsiability of your Esteemed Company “THE APOLLO MUNICH” under Medi claim policy since 4 years with sum assured of Rs.4.00 Lacs covering myself, My wife and My two children .The related premiums have been paid promptly without any delay and with NIL Claims as on to date. On Saturday 13 September 2014 about 5.30 P M my wife Dr Saritha Mahesh B G developed...

Helpful

Found this helpful?

Address: Hyderabad, Andhra Pradesh

Dear Sir, I was in a wrong notion that Appolo Munchwill be one of the best insurance company which will provide better service tothere customers, but to my surprise it was a very very bad experience. I have gone for two health insurance ( i.e2+2 & 2+1 ) to my sister family on 27/07/14 for Rs.15246/- paid by my CC, its nearly 45 days, till date we have not received documents or call from urside. I have contacted the agent in this...

Helpful

Found this helpful?

Write a comment

Address: Ludhiana, Punjab

Respected sir,

Irda token number[protected]
Jagdish kumar suneja-policy no.[protected])

I met with an accident on 9 march and informed company during hospitalization submitted documents in april. In may a investigator mr.Gurnam singh came from delhi to verify documents and doctor records and demanded under table which i refused to pay results of which he submitted company un complete documents company...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

i have submitted my claim documents on 24 june and as per the apollo munich's policy, they help us out within 21 working day or maximum 45 days. But its been 60 days n we have not yet received even a single confirmation that our documents which we have sent through DTDC SERVICE is received by them or not. Its highly disgusting to experience such a service where we are constantly receiving letters that our documents are incomplete just because...

Helpful

Found this helpful?

Address: Gurgaon, Haryana

Hi, This email is to inform you that Apollo Munich customer service is pathetic and I am not happy with the service. They always make false commitments. I have an individual insurance policy with Apollo Munich for last 4 years. I got married this year on the month of January so I wanted to add my wife name to my insurance policy until the renewal date. As I wanted to change my individual policy to a floaters policy so I called your...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

i vinod bhasin ([protected]) contact lots of time to Apollo Munich customer care dept. Actually my wife have the health policy of apollo munich. and i put the request they please add me and my son on this policy but i didnt get the response. every time they say tomorrow our person will contact you but from the last 2 MONTH no one contact me. Even today is the last day of renewal of my wife policy but no response from your side. APOLLO MUNICH...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

I am Jyotirmaya Mishra, Member ID - [protected] had applied for reimbursement for my wife (Rajalaxmi Mishra) & daughter (Samiksha Mishra) on 3rd of June 2014 but till date i don't get any satisfactory reply from the agency. On the date of 19th June 2014, i had a mail from the Claim department that i have not attached the cancelled cheque with the document. So on the same date i have sent cancelled cheque through mail. Then on 22th...

Helpful

Found this helpful?

Write a comment

Address: Kutch, Gujarat

Dear team,

As per company norms i am having your companies health insurance policy which i had taken from muthoot from gandhidham, kutch- gujarat, 370201.

I was admitted in hospital last month due to stone in my stomach,

At the time of purchasing the policy it was said that 2 premium amount of policy should be paid than claim will be passed as said by your apollo employee.

Last...

Helpful

Found this helpful?

Address: Gautam Buddh Nagar, Uttar Pradesh

My dear, My Policy Number is [protected], i have taken this policy two years back and Coverrage was 500k, this is restore policy, No claim bonus added to my policy i.e. 500k . 5 june is my renewal date and i have again paid STD Payment, Chq is debited from my account, Now still they have renewed my [policy and asking for extraloading excess payment and also exclusion added without any preinfo to me . i m really surprised to know...

Helpful

Found this helpful?

Write a comment

Address: Gautam Buddh Nagar, Uttar Pradesh

I had applied for claim of Apollo Munich health insurance.

Kusum lata chauhan
claim number 147636
Member Id : [protected] on 26th sep'13.
Policy number 1102/11001/[protected]-02
Name of hospital:Ashwini heath care

The reason being told to me that insufficient document.

Request has been rejected because of "not submisson of original documents"
but...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I have a health insurance policy with Apollo Munich Since June 2013. On 1st December, I accidentely fell down. I rushed to MGS, Punjabi Bagh Hospital to emergency ward where I got advised for orthopadic doctor. In the meanwhile X-Ray was taken. Doctor came and found fracture in left leg ankle. He covered by left with raw plaster and said to come again after 5 days to re-plaster. I visited again and my leg cover with plaster for 2 months....

Helpful

Found this helpful?

Write a comment

Address: Faridabad, Haryana

My agent convinced me to buy Apollo Munich Health Insurance for my younger brother, however, I faced the actual reality when I applied for claim. My younger brother suffered from high fever, so I took him to nearest hospital where he was diagnosed with dengue, later I came to know that cash less claim is not possible so I paid from my own and applied for claim. They asked for documents that I sent them, then they sent some one for...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

dear sir, i, ravi ranjan chauhan, i bought accidental pollicy on 16 jan 2014 by relationship manager Name-Shipra my policy no is [protected], i gave id proof and checqe but she didn't give me receving.she told me i will give you receving tomorrow but she didn't.i go to office for receving but shipra was not there ;then your officeboy tell me what is your problem then i told them .they says me go to that counter on that couter i go,...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

Dear Sir, As per requirements of Apollo Munich health Insurance company, I have sent the supporting letter to Apollo Munich team regarding my Treatment for reimbursement.I have taken policy from Apollo Munich on 4th May with Policy No-[protected] on 4th May and claimed the hospitalization reimbursement in the month of Aug-2013 but since from past 3 Months, my claim was not settled by Apollo Munich Health Insurance and after 3 Months, they...

Helpful

Found this helpful?

Write a comment

Address: Thiruvananthapuram, Kerala

Member ID: [protected] - Baby Kavya Njali Optima Restore Floater Policy Number: 110103/11121/[protected] Claim intimation Id 4th november 2013 : 159218. Claim Id : 36200. Sir/Madam, I purchased this family mediclaim policy online on the 13 aug 2013. Now when I submitted my claim they are denying to accept the "Discharge summary" issued by the hospital. The hospital says that they cannot change their format as per the different...

+1 photos

Helpful

Found this helpful?

Write a comment