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Apollo Munich Health Insurance Complaints & Reviews

www.apollomunichinsurance.com

2.1

Updated: Jan 17, 2023

Complaints 204

Resolved

83

Unresolved

121

Good! Apollo Munich Health Insurance values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Munich Health Insurance step up their efforts to fully resolve all complaints 👍

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Rejection of health claim

claim rejection for claim id 1164895 of thelikicherla seetapathi rao covered under uhid no. 10019135957

hospital m approve na bhejna

Most useful reviews

Noc required for licence no 80111719

medical bills of accident case lost by apollo munich

policy number status

refund not credited

health wallet - family floater insurance policy

Apollo Munich Health Insurance reviews & complaints page 3

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Dear team,

To whomsoever it may concern:

I am writing this mail with deep anguish and much concern that your company had given mental stress to me and my family. It is a most lethargic approach by your company without putting your selves in the shoes of the claimant.

My father was an insurance holder and expired on 19th may 2018 due to multi organ failures at mehta hospital.
We had approached...

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Address: 411030

My brother fractured his knee ligament in an accident. The pre-authorisation claim form for policy has been rejected even though it is a case of accident.
It was informed that waiting period will not be applicable in case of accident. It is very unfortunate to say that they misguided and cheated us while selling their policy.
Policy number: aa00860347
Ashish kumar
Mobile-[protected]
Alternate -[protected]...

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Address: Gurgaon, Haryana, 122017

My health insurance policy with Apollo Munich was terminated on grounds of non-disclosure of Arthritis
Policy number: 110103/11121/AA00461302
I talked to the customer care several times and they quote me the progress note from Columbia Asia Hospital dated July 26, 2016 from Dr. Jayant Arora. I read the document several times but could not find arthritis mentioned anywhere.
See attached document...

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Address: Bhopal, Madhya Pradesh, 462047

Dear sir,

I, the undersigned, Sunil Mathew (Age 43) the medical policyholder for self and family from Appollo Munich, would like to bring the following facts for your kind consideration.

1. I had taken the policy for my family and me from Apollo Munich from February 2015 onwards which has been renewed from time to time.

2. On 12/03/2018 my wife Mrs. Shiji Sunil Mathew was admitted to Bansal hospital...

+6 photos

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Address: Thane, Maharashtra, 401105

The patient was admitted in the thunga hospital by dr. Swami parmar, the senior most g p, because of the reason that the the patient was restless due to severe pains in the entire body, and was not able to stand properly.
Doctor diagonosis was polyneuropathy withpoly arthralgia.
As the patient was unstable doctor advised admission, n the patient was admitted.
Doctor was kind enough to get arrange the pathalogical tests...

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It's been more then 2 months .. i am regularly following up with Apollo Munich Customer Care for Adding up my New born daughter into my exicting policy, Which is in force since 2009... But always they give assurance for best services

After so many follow ups there is not even a single call back from there end. Now I really dnt know what to do ..
Kindly suggest

Regards
Dinesh kataria...

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I booked an international flight in makemytrip.com with booking id: nn[protected]. I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields. I don't know from where these values have been gathered and incorporated in the insurance.

I have a visa interview in 2 days and i needed this document very...

+3 photos

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Address: Surat, Gujarat, 395009

Dear Sir/Mam,

I have an agent code in company's surat branch which i would like to close now so i have given resignation for the sameon 25/05/2018 in writen but till date i have not received any response from the company.

My agency code is ADI80228909

so request you to look into this matter and help me in getting NOC.

Regards,
Dharmesh Kevat...

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Address: Gurgaon, Haryana

Website: www.apollomunichinsurance.com

Dear sir,
i am your existing customer of apollo munich health insurance.My policy number is aa[protected]. I renewed my policy on 22 may 2018 and convert into optima restore policy.No hard copy of policy kit was deliver my home address till now.In between i talked many times and requested to agent mr. Ashok kumar gupta and apollo munich health insurance office mr. Dinesh kumawat but both of them are very careless and not sincere...

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Address: Jaipur, Rajasthan

Website: www.apollomunichinsurance.com/health-insurance-off...

Dear sir,
i am your existing customer of apollo munich health insurance.My policy number is aa[protected]. I renewed my policy on 22 may 2018 and convert into optima restore policy.No hard copy of policy kit was deliver my home address till now.In between i talked many times and requested to agent mr. Ashok kumar gupta and apollo munich health insurance office mr. Dinesh kumawat but both of them are very careless and not sincere...

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My mom was suffering from breathing problems, for 2-3 month, everyday evening after coming from office she use to find difficult in breathing, some wheezing sound while breathing, night couldn’t able to sleep and dry-cought, headache.,

We showed her in st. John hospical, local clinic, and did lung-scan etc in opd.. They said to ware breathing-mask, few suggestion & tablets etc., she took doctor precision for 1-2month., then...

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Address: Hanumangarh, Rajasthan, 335501

Website: www.apollomunichinsurance.com

I am the holder of apollo munich health insurance policy from last 5 years and i have never been claimed anything before in my policy and for this reason every year i had got bonus from apollo munich health insurance company so that in future i can claim my treatment easily but in this current year 2018 i had suffered from "pancreatitis with uti with septicemia with hypothyroidism" which i have been diagnosed and after my treatment i have...

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Policy no. Is AH00000266
Complaint request is 4058043

My plan is Click to Protect and I have a accident on 21 Nov 2017. I submitted all my original medical bills to HDFC Life and they send them to Apollo Munich in january.
But since then Apollo Munich is not able to do anything. they are not able to find my documents (original medical bills ) and every time when I call to there customer care they allways said...

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Address: Ahmedabad, Gujarat, 382330

My name is honey budhwani
I had a operation for kidney stones last week. However when i called cust care they said there is a waiting period of 2 years. However my employer informed me that i have a corporate/group policy that means everything is covered in it. I went online ams searched the benefits or group policy and i found that in group policy there is no waiting periods all things are covered in it. However i asked apollo. Munich...

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Address: New Delhi, Delhi, 110030

Apollo munich is one of the fraud company which motto is grab yours hard earn money, they never settled the claim. If you buy this health policy it will be trap for you.
I was seek and admitted by doctor in max hospital and i have paid 45ooo rs. Cash as a bill but apollo munich has denied to settle my claim as state that my lab test are not positive, while doctor admitted because i was unable to stand on my feet due to high vertigo...

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Dear Sir,

Please find the attached documents.
Correction needed 1. Miss Deepa Gelaram Thadani
2. Proposer with Relation = Daughter
Gelaram Thadani is my Fathers name.

Please do the changes as above stated. I hope you will do it as soon as possible and revert back.

Thanking you,

Regards
Deepa G. Thadani...

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Address: 500017

This is a worst health insurance... Took my health insurance optima restore policy for me n my wife in the mnth of june 2017... Kishore executive assured all fake policy details of addition of my kid into policy on 3 rd day of birth... But i didn't happen.. Now my child is 8 mnths old... N till now he is not added along with us in the policy... Bad service quality n fake details of ploicy given by the executive in an eager to sale the policy...

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Address: Nainital, Uttarakhand, 263139

My father has taken a health policy in the 1st week of march and still the company has not send hard copy and at the time of selling the policy the agent was assuring me that the after sale service is very good. We are trying to contact him from last 15days but sometime he says that he is busy and sometime he says that i will do it in next 3-4 days. I am pissed off with the kind of service appollo munich is providing. Please don't buy any...

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Address: 516203

My name is Suman Mallela, I have taken the Heath Insurance Policy in Apollo Munich Health Insurance Company in the
Year[protected] with the Policy Number AA00213929 in the Name of Mr Subbarayudu Mallela Policy Name Maxima Sum Assured Amount 300000 Paid First Premium Rs.19446.50
Renewed for Year[protected] with the Policy Number AA[protected] in the Name of Mr Subbarayudu Mallela Policy Name MaximaSum Assured Amount 300000, Paid...

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Address: Bangalore, Karnataka, 560075

Website: amhi.in

Hi,
My name is Suman Mallela, I have taken the Heath Insurance Policy in Apollo Munich Health Insurance Company in[protected] with the Policy Number AA[protected] in the Name of Mr Subbarayudu Mallela Policy Name Maxima Sum Assured Amount 300000 Not claimed in the first year, Paid Premium[protected] with the Policy Number AA[protected] in the Name of Mr Subbarayudu Mallela Policy Name MaximaSum Assured Amount 300000 not claimed in the...

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