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Apollo Munich Health Insurance Complaints & Reviews

2.1
Last updated Jan 17, 2023
Complaints 204
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83
Unresolved
121
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Apollo Munich Health Insurance
Customer Service Contacts

Apollo Munich Health Insurance Phone Numbers

Toll free
1-800-1030555
25
16
1-800-1020333
13
13
Phone
+91 124 458 4333
15
7
Fax
+91 124 458 4111

Apollo Munich Health Insurance Website

Apollo Munich Health Insurance Head Office Address

Apollo Hospitals Complex,Jubilee Hills
Hyderabad
Hyderabad District
Andhra Pradesh
India
500033

Apollo Munich Health Insurance reviews & complaints page 10

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J
jsharmaIB
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not given

Address:Gurgaon, Haryana

Hi!

I have a health insurance policy in my wife name with APOLO MUNICH and following are the details--

Name Savita
Policy Number 110103/11001/[protected]
Card Number [protected]


I had submitted all the required documents to FHPL gurgaon phase IV office on date 13-Oct-2011 by hand personally for the reimbursement of medical expenditure.further some...
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S
Sajithpv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to reimburse the claim

Address:Bangalore, Karnataka

I have submitted (3 months ago) all the medical reports for the reimbursement and till now Apollo munich has never replied to me. The agent who has collected the document, committed that I will get the money in 21 working days. I waited for more than 2 months but no luck. Later he stopped relying to my calls. Then I registered a complaint with the customer care, but every time they sent an auto reply by saying " we will get back to you...
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M
mukesh_varshney
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading information/ critical illness not provided

Address:Karnataka

Dear Sir,
I would like to complaint against Apollo Munich Health Insurance Company. I am an existing customer with Policy No. [protected]-02.
In September 2011, I received renewal notice from the company along with an discount offer of 7.5% if we renew for two years. I talked to their executive that whether I'll receive two separate IT certificate for two years, because, if I get only one certificate, I can get exemption...
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K
Kishore Kumar Kushwaha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim rejection

Address:Lucknow, Uttar Pradesh

Hi All,

Apollo Munich is the worst company for passing your claims as did with me..

I claim a just Stomach discomfort hospitalization to company, but they reject that by telling a silly reason pre-existing disease.

see those mail[protected][protected][protected][protected]

Dear Customer,

Ref: ClaimID:48265, UHIDNO:[protected].br...
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S
singhbipin
from Indira Puram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application for Cancellation Policy Number : 1000230122 dated 21st August 2011 and refund the money without any deduction.

Address:Gurgaon, Haryana

Dated : 27th August 2011
Ref. : Complaint/[protected]/270811

To,
Apollo Munich Health Insurance Company Limited
10th Floor, Building No. 10,
Tower-B, DLF Cyber City,
DLF City Phase II, Gurgaon
Haryana, 122002.
Website -www.apollomunichinsurance.com

Kind Atten. : - Deepak Anand - Customer Relationship Management Team

Reference: -
1. ...
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C
chandan1981
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mediclaim not settled

Address:Delhi

Dear Mr. Chandan Negi



Thank you for contacting ApolloMunich



With reference to your mail below, would like to inform you that we had taken your request for the re consideration of your rejected claim but as per the team concerned your claim ID 40309-1 cannot be reconsidered.



We have already shared our decision and view to the case in line with...
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A
absh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Increase of premium without claim/prior information

Address:Visakhapatnam, Andhra Pradesh

Apollo Munich has increased my early premium for the exisisting policy in which no claim has been taken.
While selling the policies they never put this clause.Everybody knows that all the ilness will be covered only after two years and when I am going to complete two years now thecompany wants to charge me more.This is complete voilation of consumer interest and I want to lodge complain against them in consumer court.Kindly send me...
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A
abhi8007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Beware from Apollo Munich for their Wrong Commitments/Half Knowledge

Address:West Delhi, Delhi

Apollo Munich is doing a lot of advertisement for their health insurance policies but they don't have their agents educated at their own products.
I have applied online for health insurance policy online for my mother and second day I received call for the same from Apollo Munich. they have explained me about policy and their benefits but didn't tell me the thing which I shocked to know after issuing cheque. Even I asked...
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A
ARUNA KUMARI TULUGU
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

due to misbehaviour for ladies

Address:Hyderabad, Andhra Pradesh

Hyderabad

Dear Sir/Madam,

Reg: Misbehaviour for ladies.

In this Apollo Munich Health Insurance so many ladies are coming for the Apollo jobs we dont know the job descrption so that we are writing in brackets (To explain the insurance for the customers who are coming from the Apollo Pharmacy). but no one lady is not doing job atleast 1 month. because due to misbehaviour of the unit manager(Srinivas)....
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S
soyuz183
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud is the name of the game

Dear viewers,

APOLLO MUNICH insurance company people are ruthless swindlers & i believe that they simply go onto trait poor people in need of insurance. i believe that all their promises are fake and you are sure to have a bummer of an experience dealing with those crooks. beware of the fraud companies and do not let your hard earned money go waste in the name of Health Insurance that you would never get from them. br...
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H
haunted2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deceptive Service

Address:Maharashtra

To all the prospected customers of health insurance cos.

I feel slugged and looted by Apollo Munich health insurance co. who proclaimed to be the dab hands at the bizzo. They had promised me that all the Pre Policy check up charges below Rs. 300 (INR) would be reimbursed immediately upon issuance of the policy. Sadly they never cared to reimburse a paltry sum of Rs. 160/- only, the payment made towards Pre Policy check up of...
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P
p_darshan81
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late and wrong delivery of documents and false promises

Address:West Delhi, Delhi

Dear Sir,

due to very poor service and nor co-operative customer support, I want to cancle the policy.
I also want to know whether I am eligible for compensation due to all this drama created by Apollo munich.

Here I am sending you some of last mails as a case study/ proof of discussion with Apollo munich customer support.

Please help me geeting out of this situation

thanksbr...
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M
mr.pravinsolanki
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PORTABILITY OF HEALTH POLICY NOT DONE

Address:Thane, Maharashtra

i mr pravin saremal solanki took health insurance from apollo munich health insurance policy nos [protected] and [protected] (in the name sandeep saremal solanki) i am customer for health insurance for last 4-5 years i was a customer for cholamandalam health insurance for 4 years and the i shifted to star health insurance for 1 year and in star all my waiting period was waived this year i shifted from star to apollo munich health insurance...
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N
Niraj Mundhra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUSAL OF CLAIM

Address:West Bengal

I MET WITH AN INSURANCE AGENT FROM APPOLO MUNICH SOMETIME IN THE 2ND WEEK OF NOVEMEBER AND AFTER DISCUSSING WITH HIM I DECIDED TO SWITCH MY EXISTING HEALTH POLICY WITH ICICI LOMBORT TO APOLLO MUNCH AND SUBMIITED ALL THE REQUIRED DOCUMENTATION THAT WAS REQUESTED BY HIM ALONG WITH THE PREMIUM PAYMENT OF RS 14439/-

I WAS CONFIRMED THAT POLICY WILL BE IN CONTINUITY WITH MY PREVIOUS POLICY FROM ICICI LOMBART EXPIRING ON 23RD...
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V
vikrammarya
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Health Cover

I want to inform you about the case between me and Apollo Munich Health Insurance Co. which is as follows:-

I would like to bring to your notice that the proposal form was not filled by me as well as signed by me. It was changed and forged.

The details were also not accurate. I informed the Apollo Munich Company regarding it on 9th October, 2010 after i received and checked my proposal form from them on my request...
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S
Sandeep kukreja
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud done by The company

Address:Haryana

I got a call on 30 jan 2011 from Agent of Apollo munich Health insurance regadring Health insurance ( Agent name Jindal Intellicom Pvt Ltd and Code[protected] he suggested me for Health insurance for me other and my three other family members and demand for Rs 4348/- for premium covering insurance of four members

But Surprisingly when I got kit I get shocked to see that they have covered insurance for my 3 members but they...
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K
kapilsankla
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reimbursement

Address:South Delhi, Delhi

Respected sir/ madam

This is nisha
Member ID in Apollo Munich Health Insurance Company Ltd., is [protected]
Policy no.[protected]-[protected]
Claim Id 22676


I admitted in the hospital on[protected]. Mr. ML sindwani is my doctor to advise me admits in the hospital than I contact to insurance policy regarding cashless facility and they ready to provide cashless facility.
When...
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gurpreetsinghbehl
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG COMMITMENT BY AGENT OF APOLLO MUNICH

Address:Delhi

Dear Sir/Madam,

This is with reference to the 3 Medical Insurance Policies with "Apollo Munich", that me and my family had purchased on 20th Feb'2010. The details are herewith specified for your reference :

Policy Holder Relation Policy Number
1. Gurpreet Behl (me) [protected](FLOATER)
2. Ramneek Behl (Sister) [protected]
3. Tejpreet Chatrath (Brother-in-Law) [protected](FLOATER)...
+2 photos
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V
vishalb
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Declination of Mediclaim

Address:Gurgaon, Haryana

Hi there, I'm 36 yrs. of age having mediclaim policy by Apollo Munich(DKV) from past 2 years.
I’m suffering from High Blood Pressure from past 3-4 months, yesterday while I was in office I started sweating a lot with pain in head & chest, Straightaway I went to the Hospital (Emergency) & doctors asked me to get admitted Immediately, as I have the personal mediclaim policy hence I didn’t hesitate to get admitted, while...
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T
tushardhand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitment

Address:Delhi

Apollo munich health insurance agents are very good in making the customer fool. One agent whose name is Mr. Jassi and number [protected].He is the main collpit in my case.He always made wrong commitmentwith me in every matter regarding health insurance from the starting.Actually I gave him my policy to transfer in to apollo munich health insurance from new india assurance in june month of this year and he made wrong policy with no claim bonus...
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