| Address: Jodhpur, Rajasthan |
Dear Sir, I bought Mahindra XUV5OO, vehicle on 30 Dec 2014 & got registered on 15 Jan 2015. My car has run only 3100 kms, yesterday while driving on pakki bituminous road due to some pabble/aggregate on road, my car's front wheel got puncture, which is a tubeless tyre. When sent for repair I was told my shop-keeper that it could not be repaired. But since the tyre has run only 3100 kms, moreover just because of some stones present on a good condition road, how can a tyre can get damaged so much that it's beyond repair now. Anyways when I replaced it with spare tyre, which is brand new also found to be punctured. How it can happen. Is the company Mahindra & Mahindra using bad quality tyres of Apollo company for their SUVs, which they claim is a sports vehicle good for even cross-country & rough terrai me that I w'd have to contact Apollo tyre company for this problem. When I conveyed them that I did not buy these trye from Apollo but were fitted by Mah & Mah Company, then why should I go to Apollo. Somehow, they listened to me a today they got my damaged tyre inspected by the person from Apollo Tyre, who has rejected to replace the tyre. My complain is why the trye got damaged due to some pabbles on road, moreover, now how can I trust these tyres whenever, I have to drive this car at 90 or 100 kmph speed along with my family. The company is neither replacing the tyres so fitted in the vehicle nor accepting the poor quality of pieces fitted in the car. Two tyres found like this when the car was bought just four months back & had run only 3100 kms can not be my bad luck or a coincidence. I wish to lodge complaint against not only Apollo Tyres but also against m/s Mahindra & Mahindra ltd.
Apollo Tyres customer support has been notified about the posted complaint.