Apple India Complaints & Reviews

IPOD — non - receipt of consignment

ORDER NO: 5425415

Dear Sirs,

I regret to inform you that inspite of my several mails and phone calls, I have not received any response till now.

Today when I called up your office I was asked to register another complaint and it was understood as per your record the item has been delivered on 09.07.09 which never reached me. I understand it is because of the courier service. I would like to have the courier details and book them under law. I wonder how can such a reputed company like you can have a tie up with such useless and unreliable courier service which can harm the reputation of Rediffshopping.

I request you to kindly provide me the details of courier service and take immediate action on this matter.

I would like to receive my product as early as possible.

Looking forward to hear from you immediately

Yours sincerely
Udaya Kumar.B

IPOD — Non receipt of money back

Dear Sir

We have bought one I-pod for Rs.750 from shop in Udhaya nagar ,Tin Factory , Bangalore. After buying the item and within 3-4 days the item gone defective and as the shopkeeper told us 6 months warranty while buying .We have returned the item for repair and after that we have walked to his shop more than one month within every 4-5 days.Every time he was asking time from us without proper response.Finally last friday we had gone for getting the item he said its not ready and we asked him to return back the money.He was fighting with us he wont give money,even if he return he will give only Rs.400 instead of rs.750. So we got fully offended and asked why should we pay 350 rs without even using the product one week.Then he replied he wont give money and product too .He shouted us whatever we want we can do.

Please suggest a suitable solution

Thanks
Ramesh
[protected]

I happen to visit a Big apple in Rajinder nagar, delhi. I wanted to buy two pack of biscuits and had taken it to the counter for billing. I patiently waited for my turn to bill just those two packs i bought. This store has just one billing counter no matter what time of the day and what day it is. People had to wait. And thats not it. I gave products for billing. The cashier said 53 rupees. As i had no change but just hundred rupees note had to give one 100 rupees note. But the cashier asked for either 3 or 5 rupees which i did not have.But i could clearly see the cash register that there were enough money to dispose of my change. He insisted that i gave and said he needs some change the next customer too. I said am also one of your customers and why don't you dispose me off first. Instead he made me wait and started billing the other customers who had two baskets of products. I did not what purpose it serve.Was he expecting to get my change that was due to me from the next customer ? This attitude made me furious. And i asked for my money back and told him i want to leave. The stores incharge gave me off the money with no request to hold me back. What a way to treat a customer? On top of this store does not stock the basic things like Hamam soap, dove and all.I've never seen them. But they call themselves all-under-one-roof departmental store.

Dear Sir/Madam,

Greeitng

want the contact number of concern person in BIG APPLE as i want the frenchize of same. kindly mail me the number ASAP.

Looking ahead to hear from you soon.

Regards

Preity Dagar
[protected] / [protected]

I have visited ur store in naraina vihar on 7 7 09 at 7.15 am were i surprise to see the major items on u have big discount/ offers.. all the coke stock given to a shopkeeper IT means when we alwys ask were is the item they refueses stock- nil this astore is for public or shopkeepers. its a daily routine i think

pl look into the matter