Apple India Complaints & Reviews

Dear All,

I recently purchased Apple iphone 3GS from ibhejo.com. When I have purchased they said it is brand new, 32gb memory. I have got the same one but old/used phone.

So I am writting here to make you guys to be away from such sites. If you are looking their site, it is great, but please do not go for the attractive advertisement. You will get old one.

I really disappointed and asked them. they asked to take a photograph of my mobile and send it to them.
No updates after that!!!!

My box is opened, mobile full of scratches, charger, earphone and charger are not looking like genuine apple parts.

Please guys be aware of this site " www.ibhejo.com"

Regards,
Bose

Whenever i make a purchase on Apple online store my payment is declined. Then i have to enter my card details again. when i enter my card detail again 60 rupees are deducted from my account and the same error occur, my payment is again declined and then i have to enter card details again. this has happend many times. Around 500 rupees are deducted unnecessarily from my account. My want my money to be refunded and this issue to be resolved. Apple is cheating with us.

I have bought my apple macbook pro a year back, after 8months I in mother board, i have given same to apple store they gave me after 8days by replacing same. After 15days when I was in Indore for official visit I had same problem, I again gave it to Indore Istore, they say the board which is replaced is faulty one. As I have to move to Ahmedabad again i shown the laptop here from where i have bought. They say its working and no problem, and I got laptop again after 3days, i asked for laptop replacement to apple guys but they say if problem occurs they will surely do that. Now again I am having same problem (same symptoms) they say its water damage and i need to pay Rs. 35000 to get it repaired. Laptop before a year costed me Rs. 69500. And since 15days my laptop is with Store but I havent got any reply from apple officials in Singapore. My case ID is[protected]. No reply frm der side. I have tried to call official on their direct line but its always on voice mail.

Subject:- FIR of my I-phone-4 black color IMEA apple id [protected]

Sir,

My I Phone was stolen from Old Delhi railway station on 23/10/12. at 6am in parking area. FIR for the same has been done in Poilce station Old Delhi railway station on 22/10/12. Till now no revert on the same has been given to me. My mobile IMEA No is [protected] and same has been submitted to SHO, Old Delhi railway police station

I have contacted Police umpteen times but they donot even bother to revert back.Plz help

Yours sincerely,
Deepak Saini
[protected]
[protected]

Sir, my name is SONU V S, and i want to complain regarding order no 7249377...i have purchase APPLE IPHONE 3G through my ([protected]@gmail.com) REDIFF ONLINE SHOPPING ID.....The payment was done online for the product....The warrenty period is for 6 month for my iphone but my iphone BLUETOOTH,IMEI and WI-FI is corrupted within 2 months...but now my iphone is totally dead.....so kindilly replace my iphone....Also i want to inform you that if you are not able to send same product which you shown on your site in that case i ask for my money back....I complaint you many times through your customer care phone service but i can't get any solution from there....I am not satisfied with taken action from your side as well as given product.....Nw pls do needfully and give me the address where i need to dispatched your product i will dispatched it....

kindilly contact me on MOB NO as it mentioned below
[protected]

let me inform my complaint no and action status as early as possible


regards
SONU V S

Hi Everyone,

I ordered for a Apple S4 from a company named CRC Mobiles UK pvt ltd,Mumbai through an advertisement i saw from Quikr.com.They will ask you to deposit the amount in AXIS BANK and SBI BANK in the name of Tania Lalpari.I deposited the amount but i never received the product.That is a complete fake company.My strong advice is please dont purchase anything Online

Hi I am GHOLAMREZA SHAHMOHAMMADY from Iran I received a message that I win 350000 GBR they want money before post my prize is it right and fact ? because I m not sure if it is true please tell me My mobile number is [protected] I win in apple iPhone they want money for paying before posting and i do not have enough money now please answer to me and guide me thanks a lot my email is: [protected]@Gmail.com

and do you know Mr Frederik gold too? because he said I should pay money before delivery
I want to know its true or a fraud???

Dear sir / madam
I boaght an IPAD on 24rth of July from Imagin apple store MGF Mall Gurgaon Haryana. I demanded the new IPad with retina display. But he gave me the old IPad 2. When I came home I saw the imported date that was Jan 2012 but new IPad launched in India In April 2012. I became very disappointed. I had paid 49000 rupees from my credit card. So I want now my money back.
I live in Delhi
Pradeep Kumar br...

I Phone 4S purchased in India with warranty.It has been kept switching itself off repeatedly and getting heated while charging.

I contacted Apple authorised service providers to fix issue as it has warranty.Initially they have refused to fix the issue saying Iphone color indicator turned into Pink as it got contacted with liquid. Than i didn't agreed for that as my Iphone not contacted with any kind of liquid. Then finally they have agreed to take my Iphone for service. After couple of days,they are saying they can't fix this issue as they have declined the warranty claiming my Iphone got tampered by 3rd party services. Actually, i have not given my Iphone to any 3rd party for service because i still holding warranty with Apple.I believe no one go for 3rd party when they have warranty.
So,kindly help on this to get it resolved.

Below are the service request details.

IPHONE 4S,GSM,16GB
SI No.DNRGP2W8DTC0
RAF No.3663
Service center.Ample Technology pvt Ltd
Ampa Skywalk,
101A, First Floor
Chennai-600029
email-support.[protected]@ample-india.com

Thanks in advance

HP V210W Pendrive is particularly not working on my APPLE MACBOOK PRO.But it runs in same model of my friend's APPLE MACBOOK PRO.
Even it runs on other company's pc & laptops.I tried on many other Pc & Laptops.i found that it only not working in my macbook pro.
I complain about this problem to the apple istore at gulmour park,satellite,ahmedabad.Even i contact all over india's apple customer care at delhi.But they refuse to repair it and said that this is not macbook pro problem.They said that the built and the firmware of you & your friend's MACBOOK PRO are different.I ask him how it is possible when both have same model and pendrive is working in one model & its not working on same other model.But they don't want to take responsibility.Before all this two months ago some how my macbook pro is not working.At that time i was gone at apple istore and they check it my macbook pro on their apple online server and they detect motherboard problem after this they said that we have to replace your macbook pro's motherboard and they keep my macbook pro for 1 week.but after one day they call back me and said that your macbook pro is repaired. They don't replace motherboard but format it and giving back to me and said that your computer is now ok.In future after warranty expired if motherboard has fault than i have to pay money for it to replace.
I AM NOT SATISFIED WITH APPLE'S ANSWER.SO,I WANT MY MACBOOK PRO REPLACE FROM APPLE & WANT NEW MACBOOK PRO.
Hope you will reply early.

Hi,

Problem:
1)I am facing power problem
2)damaged DVD Player not changed after going to service center
3)provided only temporary problem solutions which is only workable only 1-2 days
4) within 4 month i went to service center 5-6 time and found no solutions
5)Service center authority damaged my pc instead of providing any soutions
6)Denied to provide replacement or money back.
etc.


Product Detail:

Product Name:Apple Mac Mini
Product Serial No:C07DQ7T1DD6h
Retailer: DIGITUS ELECTRONICS Pv.t Ltd.,102 ,Goverdhan Building 53-54 Nehru Place,New Delhi-19
Invoice no:1011
Date:14 Sep 2011
Cost:29,500 Rs.
Service center : Imagine
First Time in Service center : 10 OCT 2011 (Submitted ) 17-OCT 2011 (Receiveed) within one month of purchase
Second Time in Service center : 28 DEC 2011 (Submitted ) 6 JAN 2012 (Receiveed) within 3 month of purchase

Therefore I am requesting to authority to help in providing me its solution as replacement of product because this product is not in working condition.

Thanks & Regards
Jeetendra Kumar
Contact No: [protected]
Email:[protected]@gmail.com
Address:Sector 44 Noida

I have brought my Apple Ipad on 26th Jan 2010 , after that i had some battery issues so i took my ipad to Mapple Service center (Khar,Mumbai,India) there they replaced my ipad for a new Ipad , the again after 15 days or so the new ipad even showed some software issues , then i again took it to the same service center they again replaced my ipad . Then the new ipad had many more software issues so the Service center again replaced my ipad , again i was given a new ipad which worked for 1 month or so then it suddenly crashed down & was not booting up this time i again took it to the service center they again replaced my ipad , now this ipad had the same problem of software & i again complaint to the service center they said now we will again replace your ipad.

1 ) Apple Company , is not ready to understand the problem.
2 ) It is 10-11 months i have brought the ipad & out of which 4-5 months my ipad was in service center
3 ) Every time they replaced my ipad with another ipad which i understand, were of degrading quality.


I have all the Case ID & Receipts from the service center.

My details :

Pinkesh Gangar
Call : [protected]
email : [protected]@yahoo.co.in

The above product was initially ordered on eBay on 2nd July, 2011 and a payment of Rs.18,499/- + Rs.462.57 towards convenience charges was paid on the same day vide Paisa Pay ID [protected], and the order was booked with the following details :

Product ID:[protected]Apple iPhone 3G) Unlocked+Jailbreak
Seller : Dhani Electronics
Arun Sharma
[protected]
dhani.[protected]@gmail.com

Further I had requested to upgrade the product from Apple iPhone 3G to Apple iPhone 3GS for which M/s Dhani Electronics (Mr. Arun Sharma) has sent me a mail stating that the the upgradation can be done provided I pay the differential amount of Rs.4000/- as the price for Apple iPhone 3GS is Rs.22,499/- in place of Rs.18,499/-. Now for the last one and half months the button for changing the wall papers is not functioning at all. I have tried to contact the above person Mr. Arun Sharma, through mail and on his mobile but no reply for my mails and for my calls. I need an immediate resolution to my problem for the investment done by me as otherwise it will be a waste for me.

Regards,

N. Mohan
Mobile: +91-[protected]
Phone:+[protected]
Mail IDs: [protected]@gmail.com
narayanan.[protected]@spclmail.in

Dear Sir / Madam,
I had ordered two i-phone through net www.100bestbuy.com but i did not get since two weeks. attach with the order copy. I have paid already through my debit card.

Thank you for your order from http://www.100bestbuy.com

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'
If you have a question about your order status, you can contact the seller directly by
e-mail at : http://f4mail.rediff.com/prism/writemail?mode=mail_to_individual&email=[prot...⇄

ORDER DETAILS:
Merchant Site URL : http://www.rediffmail.com/cgi-bin/red.cgi?red=http%3A%2F%2Fwww%2E100bestbuy%2Eco...⇄

Order Number: 1162825 Order Received: Oct 21, 2011

Total Amount : INR (Indian Rupees) 198.00
Punjab National Bank Debit Card Holder : MR. TILAKRAJ VAID
Billing Address : (As entered by the Customer)
H.NO.44, K-IIND FIRST FLOOR , MADANGIR , AMBEDKAR NAGER, NEW DELHI PIN-110062
DELHI DELHI
110062 India
Customer's Phone Number : [protected]
Customer's E-mail ID : http://f4mail.rediff.com/prism/writemail?mode=mail_to_individual&email=[prot...⇄
Customer's IP Address : 164.100.43.213

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions :
None







Regards,
CCAvenue Customer Service

Respected Sir,

I am ( Sirish Chandra Bitra) lost my laptop in a bus of Diwakar Travels boarded at Mangalagiri, as i was traveling to Bangalore on 30th October Night at 8.30pm. as i noticed in morning at 7am on 31 Oct 2011, Indira nagar, my laptop bag was stolen. my bag contains( apple macbook, apple ipod and nokia mobile and changers of all these goods.) i noticed that a laptop which was stolen last week in other bus was left in this bus. and culprits took my laptop bag instead of that. so i tried to trace a found laptop owner thru the company and its user name. i found that person who lodged a complaint in indira nagar police station, so i surrendered this found laptop to its owner. Now police is not willing to take complaint of my laptop and also suggested me to file a complaint about lost in the andhra pradesh jurisdiction police station where i boarded bus. so i dont have any idea how to proceed. where should i file a complaint?? 1. can i file at boarding point of bus, 2. can i file a complaint in tirupathi, where my fellow travellers suspected couple of guys got down in tirupathi at mid night who are boarded in middle of travel near chilaluripeta. 3. or can i file in the police station where the travels company located.


please help me. i was worried of very crucial information stored in my laptop. its all my career/life.

please let me know what i can do or let me know if any information like my laptop macID, thus these information can help to track my laptop.

please help me.

I have seen add in tradusads.in for apple iphone 4 32gb and i called them they have provided details to deposit money
Here re the details the ad id is 584434

BANK INFORMATION

A/C NAME: ROHMING LIANI
A/C NO: [protected]
IFS CODE: SBIN 004809.
BRANCH: DAWRPUI
STATE BANK OF INDIA
I just deposited an amount of Rs 19100 in thefir account .from one week they re saying ur parcel will get delivered today .yesterday again they re saying to pay more money of 46000 due to mispackage of parcel they have sent 21 units of parcel.why should i pay i have not yet got my mobile or money back.
Chandana

Dear Sir,

I have purchased a Apple iPhone on 18 July 2011 from Reliance Digital Bangalore. From the day i purchased the Apple iPhone, the hardware was defective, Customer care people suggested me to take phone to there authorized service center REDINGTON INDIA LTD, Hubli.
Then i been given a case ID "[protected]" & WO no. HUB/AP/11/00009 & i have handover my phone on 5-Sep-2011. I am shocked that i have not received my phone, whenever i call they always give me the silly reasons when i raised my voice they ordered for Replacement on 21st sep 2011. When i received a my iPhone, shocking is they have lost my Accessories USB Cable and AC Adapter. Till today i have not received my iPhone after spending Rs. 35000.
This is really my life time mistake purchasing Apple Product. I never suggest anyone to purchase any apple product as they have very very bad service.

I Request concerned authorites to take a serious action on such people and company, as i have beens harassed like any thing.

Looking forward to your kind reply.

Thanks & Regards,
Prakash Devaiah
[protected]

Dear Sir,

I have purchased IPOD 1 GB Nano from Apple in 2007. Now the battery is down. When I requested Reliance Digital - IStore Anna Nagar Chennai on 6th Aug 2011 for replacement of battery,they have said open service for the IPOD is not possible. No Istore service centre in India would take up. Battery cannot be changed.
The option of exchange of old one for a refurbished piece at a cost is also not available for this IPOD. This is strange that the customer is left in the lurch

Painfully, the service centre is also suggesting me to go to some unauthorised vendor for replacement. The employees are not ashamed of this attitude. Very bad image for Apple.

My expensive ipod is today worthless. I am shocked by the way Apple is handling the after sales service and their failure to to service the customers. I have lost my faith in Apple now.

Incidentally, during my brief waiting in the istore, I observed four Apple customers were sent out without any service by the employees, under the pretext not serviceable. It appears they are keen in only selling new products and /or exchange the old ones with a heavy discount.

Just for information. If you can forward me the apple Complaint or support centre email address, I would take it up with them directly.

I used to prefer Apple products for their performance but coming to hardware side its a hell to buy if any thing goes wrong. Although the cost of the Apple products touch the sky and getting the right product in availability also have challenge.
The standard life of power adapter for a medium to high user comes only for a year and there are not much products compatible with it. When my adapter got a problem and went for istore the product was not available and they said to go some other store their also no stock and i called every store in Banglore they said the stock haven't came about 2 months. Even online booking also merely the same response on the next day saying that its not in stock so how could one having all the stuff in laptop with out the adapter can work? Its really shameless on apple company and the stores they only try to increase the market not to regain the market.... Any people buying Apple laptops watch on a eye on ur adapter...

Dear All
Pls beware with Mr Anurag Pradhan mobile No-[protected] & his Account No in PNB Bank[protected] in NIT Fridabad Branch & his brother Anubhav Pradhan A/C no[protected] Sector 21c faridabad with his friend Ali Akbar from Mumbai Mobile no[protected].
They are cheating people for providing cheap iphone 4.I lost 20K that why i m here for all other people who can be saved from guys like them.Pls note if any thing is coming cheaper than usual it has some problem.
SO BEWARE & inform all of people u know not to do any buisness from them.