Apple India Complaints & Reviews

The Managing Director Apple India Sir I purchased an apple handset (Model: I Phone 4, Serial No: DX8L5C8WDP0N, IMEI No. [protected]) from Jai Sachidanand Telecom, E-1/E-2, Chanakaya Place Part 1, Sai Complex, 40 feet Road Market, Opposite C-1 Janak Puri, New Delhi 110059, Phone [protected] on 20/08/2013 for Rs. 26500/-. The very next day the handset exhibited all sorts of malfunction viz. hanging and switching off all of a sudden. Consequently on 23/08/2013, I approached the service centre named Future World, Retail Pvt. Ltd. N-9 Outer circle Connaught Place New Delhi – 110001, Phone:[protected] and the set was returned to me after minor repairs. Astonishingly the set repeatedly showed same problems with the result that I was once again forced to visit the same service centre on 24/08/2013. This time the set was replaced with the so called new product (Serial No. C3KKT1THDP0N and IMEI No [protected]). My miseries did not end here because this set too has problems, (viz. defective camera, occasional vanishing of missed calls etc.). It seems as if the company provides refurbished sets in the name of replacement. I spoke to the customer care executive Mr Nirmal (Ph: [protected], Case id:[protected]. He exhibited his inability and advised me to visit the service centre where I had already gone twice to get harassed and humiliated. I request the higher authorities to intervene immediately so that I may not be put into further harassment. Thanking you Sincerely yours Jetashree Chopra _____________________________________________________________ Residence: B – 101 Himachali Apartments, Plot – 8, Sector – 3, Dwarka, Delhi - 110075

This is mail is to aware you that people in Pune, Maharashtra, India are taking undue advantage of APPLE brand. For a small issue, those people directly say that your mcbook has got major damage and it will cost Rs. 60k to 80k for the same or else ask people to go for newer one. These people takes your old part saying that they need to send it to US i.e. Apple Computer as per policy. Afterwards they use same component for other repairs charging heavily. As being only authorize service center in Pune i.e. Rahul Commerce. User in this region has no other option to deal with. Because of this experience, consumer recommend other people to go for other windows laptop. This thing is killing brand and business of APPLE. Take necessary action on that authorize service center i.e. Rahul Commerce.

Went to Imagine Apple Store at Inorbit Mall in Whitefield on 11th August to check the exchange offer on iphone 4. I wanted to exchange my blackberry Curve and buy Iphone 4 8 GB. The sales representative checked the phone and said he can offer maximum 4000 in exchange offer. When I encountered him that Apple is advertising an exchange offer of 8000 , why he is offering me 4000 in exchange. He came up with his explanation that 8000 offer is on 16 GB model and 6000 is on 8GB model. He has offered me 4000 as my battery needs replacement. The entire conversation was not enjoyable. He requested me to come back with replaced battery on by Blackberry curve.

During the week I replaced the battery and went back to Imagine again on 18th August at 7 pm. Firstly the sales representative took half an hour to locate the stores manager as he was watching dance and music program at the Inorbit podium. On his arrival, he inspects the blackberry curve and offers me again 4000. When I explained the conversation of last week, he tells me that stuff has changed and they can offer max 4000.

Felt completely cheated with Apple's exchange offer and got a feeling that sales representatives are advised not to offer maximum amount on exchange.

Not turning up again in Imagine but thought of writing to you as I felt cheated.

Sunanda Das

We have ordered APPLE LIFT 5 months back along with Rs.1,00,000/- advance. Even after 5 months the company not in a position to supply and install the LIFT. After 4 months they have supplied some parts and it takes more than 15 days to fix the same. Again We have paid Rs.1,00,000/- as second time advance payment for supply of Cabin and Cables and Collapsible doors. Again it takes 15 days to supply the materials. After 15 days they have supplied cabin and cables after repeated phone calls and requests. But still they have not supplied the collapsible gates.
There is no responsible person to listen our words. There is no coordination between field staff and admin. The field staff engaged on labour contract basis by the APPLE company are not in a position to respond in a polite manner.

After so many (more than 100 times) calls and request we really vexed with this APPLE Company and their services, We request you all dont venture to purchase any item from this company.

The management (mainly the MD) also not giving proper response and not ready to take responsibility for the delay of supply and installation.
ONCE AGAIN WE REQUEST YOU ALL NOT TO ENTERTAIN THIS COMPANY AND ITS PRODUCTS.

maine 8 din pahle ebay per apple 5 16gb ke liye order kiya oor payment bi on line kar di but, ebay walo ne mujh se cheeting ki oor mujhe khali box sent kar diya, oor box me likha tha ki hum aapko 5 din me deliever kar denge, but abi tak company ne mujhe koi reply kiya, ,maine kafi mail ki company ko but koi reply nai kiya, mujhe toh chutiya bana diya is fuddu se ebay company ne,

SOME ONE HAS POSTED FAKE ADD ON BEHALF OF MY NUMBER OLX TEAM SHOULD DO SOMETHING ABOUT THIS BECAUSE IT IS VERY SERIOUS PROBLEM AND VERY VERY MUCH DISTURBING FOLLOWING LINKS ARE FAKE PLEASE REMOVE THESES ASAP. http://newdelhi.olx.in/iphone-4s-16-gb-excellent-condition-iid[protected]
http://newdelhi.olx.in/iphone-4s-32-gb-only-for-8000-anyone-who-want-to-buy-can-...⇄

This is with reference to the above subject, I had given my Apple Desktop to upgrade OS to windows 7 to the local "DNS IT solution" near my house address is # 293 new no.20 1st Cross Cambridge Layout Ulsoor Bangalore 560008. ph[protected], [protected] Mob [protected]. Email ([protected]@dnsitsolutions.com) on Saturday 27th April, He told me that we need to change the RAM of 2gb which will support for windows 7. I told him clearly not to change you install only windows 7, I said later i will let you know. He also gave me acknowledgement Work order no 353. only for OS Install Win 7 and data Backup no wear its mentioned in the slip that RAM to extend, I called him on Tuesday he said we are just doing if you want you can wait and take or come morning on 01st May but i dint go. I sent my wife to shop on Thursday to collect they saying charges are 2000 Total. 300 for Os Install and 1700 for RAM, I spoke to the over phone guy who works there he told we changed the RAM i said who asked you to do that, He said i don’t know sir my boss (Govind) done. Even iam fine and asked him to handover the system he took so long to give at time i myself reached to the shop and went inside an saw the system there is a big line in the Display. The guy told just it was working and I don’t know how it happened he was checking with other guys as well and he requested me to come tomorrow. Friday I spoke to the Boss (Govind) he answer was so irresponsive he saying its electronic we cannot do anything, Evening I stepped in to shop and shouted him still he saying the same thing its electronic we cannot do any. Then why did I gave to IT Solution what is response. Still today there lease bother, i called him last friday his saying you should call us.
I Just gave to install software for that iam facing so much of problem and my time waste still now iam suffering with out systme,

Iam writing this from my bottom of my heart , Please help me out on this problem and take a serious action on him. Regards Ravinston [protected]

My complaint is for
COMMUNITY CENTRE
NARAINA PHASE I,
NEW DELHI 110028
1-2 month ago my iphone stop working and i send some one else to replace my iphone,that time apple swap my iphone and gave me other and now suddenly its display stop working and i go to apple store to replace it again they said i am not the same person who came their first time and they speak very rudly and said they will not goin to replace it.
i send some one else it doesn't mean its not my iphone i have bill and the slip they gave me after replacing my iphone. they think i am a child and trying to fool me. when i talk to apple website chat support they said they will replace my iphone and give me new one but why that person name kamal talk to me so rudly and not replacing my iphone?

the name of the cheater is Vikram Paramvir Singh,i deposit money his account in state bank of india and now he is not attending my call,plz caught this man

I had given Apple ipad gift to my sister and had purchased it from Bangalore. But then my sister had some problem handling it. So they went to the nearby Apple store in Margao, Goa - India. Wherein they refused answer their queries free of cost and asked for $40 to provide the help and the employees of the Apple store did not had any courtesy towards the customer.
Is this the customer service from the people who have taken the franchise from apple ?

I purchased a Ipod touch with having lots of trust in Apple... But all my trust has been broken by Apple customer care,I am using Ipod touch 2nd genaration serial no -1D908X30201, the problem is I updated the firm ware of this device thinking there will be additional features with this firmware.
But to my surprise I am unable to download anything from Apps store, when I contacted Apple service center they are refusing to currect the problem
As per the service center this a problem with this version & they have no solution, and indirectly they are asking me to through this device.

Pls help me to get the trust back from Apple INC.

Regards,
Sardar
[protected]

I have ordered the iphone with the person named Himanshu singh who resides in delhi.

I have paid the advance of 8000 INR to his account in Punjab national bank (account number [protected])

Actually the product was about to deliver by yesterday(2013/01/23).

Since i haven't get it,he switched off his mobile number([protected]).

Kindly help us filing this compliant.

I do have chellan copy of amount deposited in punjab national bank

Thanks & regards
Harish

Dear All,

I recently purchased Apple iphone 3GS from ibhejo.com. When I have purchased they said it is brand new, 32gb memory. I have got the same one but old/used phone.

So I am writting here to make you guys to be away from such sites. If you are looking their site, it is great, but please do not go for the attractive advertisement. You will get old one.

I really disappointed and asked them. they asked to take a photograph of my mobile and send it to them.
No updates after that!!!!

My box is opened, mobile full of scratches, charger, earphone and charger are not looking like genuine apple parts.

Please guys be aware of this site " www.ibhejo.com"

Regards,
Bose

Whenever i make a purchase on Apple online store my payment is declined. Then i have to enter my card details again. when i enter my card detail again 60 rupees are deducted from my account and the same error occur, my payment is again declined and then i have to enter card details again. this has happend many times. Around 500 rupees are deducted unnecessarily from my account. My want my money to be refunded and this issue to be resolved. Apple is cheating with us.

I have bought my apple macbook pro a year back, after 8months I in mother board, i have given same to apple store they gave me after 8days by replacing same. After 15days when I was in Indore for official visit I had same problem, I again gave it to Indore Istore, they say the board which is replaced is faulty one. As I have to move to Ahmedabad again i shown the laptop here from where i have bought. They say its working and no problem, and I got laptop again after 3days, i asked for laptop replacement to apple guys but they say if problem occurs they will surely do that. Now again I am having same problem (same symptoms) they say its water damage and i need to pay Rs. 35000 to get it repaired. Laptop before a year costed me Rs. 69500. And since 15days my laptop is with Store but I havent got any reply from apple officials in Singapore. My case ID is[protected]. No reply frm der side. I have tried to call official on their direct line but its always on voice mail.

Subject:- FIR of my I-phone-4 black color IMEA apple id [protected]

Sir,

My I Phone was stolen from Old Delhi railway station on 23/10/12. at 6am in parking area. FIR for the same has been done in Poilce station Old Delhi railway station on 22/10/12. Till now no revert on the same has been given to me. My mobile IMEA No is [protected] and same has been submitted to SHO, Old Delhi railway police station

I have contacted Police umpteen times but they donot even bother to revert back.Plz help

Yours sincerely,
Deepak Saini
[protected]
[protected]

Sir, my name is SONU V S, and i want to complain regarding order no 7249377...i have purchase APPLE IPHONE 3G through my ([protected]@gmail.com) REDIFF ONLINE SHOPPING ID.....The payment was done online for the product....The warrenty period is for 6 month for my iphone but my iphone BLUETOOTH,IMEI and WI-FI is corrupted within 2 months...but now my iphone is totally dead.....so kindilly replace my iphone....Also i want to inform you that if you are not able to send same product which you shown on your site in that case i ask for my money back....I complaint you many times through your customer care phone service but i can't get any solution from there....I am not satisfied with taken action from your side as well as given product.....Nw pls do needfully and give me the address where i need to dispatched your product i will dispatched it....

kindilly contact me on MOB NO as it mentioned below
[protected]

let me inform my complaint no and action status as early as possible


regards
SONU V S

Hi Everyone,

I ordered for a Apple S4 from a company named CRC Mobiles UK pvt ltd,Mumbai through an advertisement i saw from Quikr.com.They will ask you to deposit the amount in AXIS BANK and SBI BANK in the name of Tania Lalpari.I deposited the amount but i never received the product.That is a complete fake company.My strong advice is please dont purchase anything Online

Hi I am GHOLAMREZA SHAHMOHAMMADY from Iran I received a message that I win 350000 GBR they want money before post my prize is it right and fact ? because I m not sure if it is true please tell me My mobile number is [protected] I win in apple iPhone they want money for paying before posting and i do not have enough money now please answer to me and guide me thanks a lot my email is: [protected]@Gmail.com

and do you know Mr Frederik gold too? because he said I should pay money before delivery
I want to know its true or a fraud???

Dear sir / madam
I boaght an IPAD on 24rth of July from Imagin apple store MGF Mall Gurgaon Haryana. I demanded the new IPad with retina display. But he gave me the old IPad 2. When I came home I saw the imported date that was Jan 2012 but new IPad launched in India In April 2012. I became very disappointed. I had paid 49000 rupees from my credit card. So I want now my money back.
I live in Delhi
Pradeep Kumar br...