Apps You Need Complaints & Reviews

I use a mi 5 the approval process took a while with documents uploaded. My device was approved for repairs on 05th jan 2017. During the claim process their support was prompt with replies to every email and immediate call support.

Now its been over a month and i am still waiting for them to reply to my emails and calls. The current status show final status of this cin: total loss
Total loss: device beyond economic repair....

My claim was approved in february my phone (Iphone 6s) was declared as total loss. I have given original invoice, charger, usb cable, headphone and mobile box to courier boy. Now here is the problem start they start mailing me that please send us your original bill. I have the recieving of all the things given by me still claim cheque has not been processed. I tried to call customer care but its always busy. No response online. Its already...

I had taken a phone insurance from aaps you need. And my phone get down and i lost their dispaly. I claim to apps you need they picked up my phone before 137 days agoand i still dont get my phone. Khuleaam dakaiti kr rhe hai. Kindly give me support. Last 137 days i am trying to call then all customer care executive are very lean kabi phone mill bhi jaye they never relpy or give appropriate details...

Respected sir/madam,
I purchased Moto g4 plus on 15 September 2016 which i insured with Apps You Need IRN636620. This company insures the mobile phones for theft/physical damage. At the time of purchase they make so many promises. But when it comes to services. this company turns out to be complete fraud. I applied for claim (CIN PDJUL21195) my damaged phone on 21 july 2017. First they raised query on my documents three times. For...

I use a Samsung S7 when purchased i was give an option to purchase an insurance from AppsYouNeed I paid 3500 for the same last year.

In June 2017 while travelling on the train my phone glass cover cracked, it was within warranty so i got in touch with AppsYouNeed. The approval process took a while with documents uploaded multiple times. Finally my device was approved for repairs on 11th June. During the claim process their...

I am using a s7 edge which i bought last year. It was working fine until yesterday when it accidentally fell and the gorilla glass broke. There is a crack mark on the right side corner of the phone. Since it is insured with irn587557 kindly let me know about the claim. Since i was been told about the accidental benefits with your company therefore i am expecting you will resolve the matter at the earliest. This is the only mobile phone using...

Cin: pdmay14163

Sir, my device was picked on 7th june, 2017 for repair. The device has no major issue, only the display was to be changed. Your policy says that the device will be delivered within 30 days from pickup but its been more than double of that, and still there is no status update for the device. The claim app has no update after 15th june, 2017. Every time i call customer care, they say my device will be dispatched...

My cin no is sd[protected]. My mobile had been pu under total losscategory on 01/03/2017. As per company policy cheque should be issued within 60 days but till now no information is there about anything. It s been more than six months from generation of cin. Everytime this company delayed process by saying some document is missing. You can have a look howmany days have past. And when my mobile was completely new why the company is depreciating...

I gave my cell phone to the service centre through the apps you need insurance for liquid damage. According to the insurance companies guidelines, my cell phone should've been returned back to me 30 days after it has been received at the service centre. My mobile was received at 28 april 2017 and it still hasn't been returned back to me. I called numerous times but everytime their employees were busy and nobody would answer my call. I posted...

To whom it may concern,
I have repeatedly complain on apps you need need official website and had also email regarding the claim which are pending as the handset are received at service center since april 2017, please provide the exact status of the handset and the details of service center where the handset are given.
Please try and understand i am a dealer of apps you need and my dealer code is sbgta, the situation in my...

I purchased mobile insurance from them, Ins. Ref No. IRN798373, Policy[protected], INV: F0YQI[protected], 26 Oct, 2016
Raised a claim for damage of phone display sue to a collision, which was rejected for a frivolous reason saying damage shown in two different pictures did not match, however the pictures were matching and of same phone taken at same time and opportunity was given during or after rejection for me to provide...

After lot of follow up and intervention of new india assurance i have received my hand set which had a broken lcd/touch panel, which apps you need had replaced with a duplicate one, the duplicate touch panel is not functioning, head phone was not working, volume up button not working and above that the courier company has charged rs. 500/-
On the next day i have visited the authorized service center of and they have said the quoted...

This is with reference to my cin djul21238 which was generated on 21st jul 2017 after calling on your helpline and reporting my case for screen damage. Customer care representative asked me to submit list of documents within 14 working days and they even mentioned that 02 days are require to review the documents and confirm back if not proper (Same is there in your email as well). I finally managed to upload the documents on 26th jul 2017...

Please mera mobile wapas kr do... I heartly request u... M thank gyi hu call krne... Sb phone b nhi jata h... Please m kese believe kru ap logo par... Pleases mera mobile repair krne jaldi de do... Already one months over... Pleases
My id is pdjun12764...
Please returning it before 10th...
It humble request to you... Pleases deliver it as soon as possible...
Koi b call customer care nhi lg rha h... Please don't...

Cin sd[protected]
My phone has been submitted to you guys in mar 2017 nd d procedure continued nd laterly dey infrmd us dat d phn has declared complete loss so we had submittd our acessories nd its 6 months now nd dey didnt send d cheque yet to us and dey are not even responsing to our complaint. Is this the way you people deal wid d customers. If i didnt recieve my cheque in a week so m going to sue you people....

I m chhaya bansal from delhi... Apps u need is a worst company.. My iphone 6s was declared as total loss just because its glass was broken 3 months back and no refund is given.. If we call them nobody picks the phone.. The cost of my phone was 40k and not a single penny is given... Neither they return my phone nor give any refund.. Such a bad experience.. Its a sheer harassment.. They should be punished. I want my money back as soon as possible...

Hi
I have filled an accidental claim against my iphone7 purchased on 19th december 2016 from invent store pitampura. The phone bill and the claim was on the name mehak khandelwal though the phone was being used by my brother tanishq khandelwal. He met with an accident which lead to breaking of the screen. He filed for the cliam & it was rejected on the grounds that he was not the owner of the phone. The other day they gave the reason...

Please update me upon on when will i receive my handset i have complained many a time but no proper feedback is given my cin nos is pdapr04106 and pdmay04733.. I am myself a delear and i am facing a lot of problems to make the customer understand. The situation is such here at my shop that i think i will have to close my shop untill 1 year from now onwards...

Please deliver my mobile before 9 tune... I m going out of station... I need early... Already one months completed... Humble request to u... Please deliver it... I really believe on ur app please dont break ma trust... Please... My id is pdjun12364... Please help me... Already m apko bta chuki hu i will be out of station... Pleases meri problem ko serious le... Please deliver my mobile before 9 june...

Sir i bought a htc one x9ds on 19th july 2016 from r g cellulars pvt ltd and it was insured by apps for you. The screen of the phone got broken on 5th march 2017. I contacted r g cellular on the next day and they asked me to fill out the insurance form. Subsequently my phone was picked up by ecom express pvt ltd on 8th march. I was told that i would get my phone repaired within a time limit of 50 days. To my utter suprise i got a message...