Apps You Need Complaints & Reviews

MY CIN :-D[protected]
on 8th October my claim was approved, on 13th October my handset was picked up and on 13th November my handset has been declared as total lose and I got message that my handset's invoice and box will be picked with in 72 hrs, today 2 weeks past no one came to pick the box and invoice of my handset. I tired there helpline numbers complaint box on website but i'm not getting any proper responds from anyone. I'm really getting annoyed by there service please see to it.

I am Bidhan Chandra Roy. Damage Date 14/10/2016. Pickup date- 21/10/2016. CIN No.- D[protected]. My phone, Oppo F1f, Claim No.- D[protected] has not been delivered from the last 32 days. As my status shows that the handset has been dispatched to the customer from the last 8 days. I am in a great need of my handset. Please provide it to me within 2 days at any cost. My contact number is [protected]. If not received, It will force me to take legal actions.

I receive my lyf repaired mobile after 70 days. Received mobile not working even mobile not search any network. Please tell me what is use to take insurance ? More than 70 days left I received not functioning mobile.Pl collect my mobile again and provide me new mobile or mobile cost in cash. Neeraj Verma.
Address 65 A Talwandi Kota 324005 mob. [protected]

Dear, sir my mobile was damaged on 07 oct 2016. Then i was filled up the claim form on 08 oct 2016 with uploaded the documents then my documents were also aprooved on 25 oct 2016 but yet i did not make a call pickup yet, nore are my mobile.
So i request you to process my claim as quickly as possible, please.
Thanking you.
My CIN NUMBER-D[protected]
My mobile- samsung galaxy s6 edge
My mobile num.-[protected], [protected]
My address- sadar bazar karhal.dist.(mainpuri)
Landmark-Anmol plaza
Pin code-205264

I have given my phone for the insurance company aps you need i have not recieved it whenever i raise a complaint i am getting the same feed back from the above i just want to know when am i gone get my phone back its too late if i am not getting a proper reply from the above i am gone complaint in the consumer forum regarding the above. its better if i get a proper information about my phone or i nee a call from your side .

My CIN number is D[protected]
My phone was picked up on 13th Oct and till now the phone has been repaired. On my constant complaints there has been no concrete answer on the exptected date by which it will be delivered back to me. They claim that the maximum time is 15 days.
This is an unethical behaviour. I wish to get a concrete date and a reference number of the authorized dealer where my phone is getting repaired.

My phone Oppo F1 plus got damaged and was covered under the Insurance. Hence, it was picked up for repair or change by appsyouneed on 14/Sep/2016. It was supposed to be delivered within 25 working days and till today they are just postponing the delivery date. Theey have done this six times.Also, there is no other interface to reach the company. No calls or any other assurance. They have taken the phone and not returning it back. I want my phone back.
CIN number D[protected] to track the device.

Respected sir,

I have taken my mobile policy from "apps you need" insurance agency.
My police number: irn317892 & date of policy purchase : 26.02.2016

After few months of policy period, my mobile got damaged due to water particles. so i have claimed instantly for that damage.

My complaint number : d[protected]
Complaint date : 20/07/2016

After this complaint, four months is almost going to finish, but still there is no any action on that. i need your support in this case.

Thanking you..!!!

Regards,
Gaurang prajapati

Sir,

We have send the my mobile for repairing purpose on 21/09/2016 through by courier ecom express pvt ltd, order number[protected] and claim no is d[protected] but till date we have not received my mobile. Please consider this case at the earliest. Because we have not received any information regarding my mobile. Please send the mobile status through by phone text message mobile no. - ([protected])

Thanks & regards
Rakesh kumar

My claim was initiated on 03rd Oct, 2016 and the claim number is D[protected].

and my case was rejected on 04th Oct, 2016.

The reason for rejection was invoice amount not match.

Actual Incidence happened like this...
Mr. Nikhil Patel (came from Insurance Company to verify the case and help us to upload the documents) had visited at my home on 04th Oct, 2016.
They start the process but they found that the Invoice copy which I have was without stamp. I call the shopkeeper where I had bought the phone.
The Shopkeeper told me that "he will send me snapshot of bill's copy with stamp."

I said ok.. with in a minute I had received that snapshot on WhatsApp. I immediately forward that message to Nikhil Patel. He uplifted all the documents and went from my house.
The minute he left, I had received the message from your team that my case was rejected.

And by the time I realise that Actual Invoice Amount is Rs. 48, 900 and by mistake we had uplifted Invoice Amount was Rs. 48, 000.
In all incidence there is no mistake from my side but I had suffered a lot.

I already generated a complaint (CN[protected] on 25th Oct, 2016 but no revert received from your side.

I request you to consider my complain in urgent basis and reopen my case.

I registered a case on 7 OCT 2016 regarding mobile insurance for my iphone 5s
Which got approved on 8 oct 2016.

On 14 oct they picked up my phone from my home

After delivery my status is not updated on their website.
I am complaining to them regarding current status but they are not providing any proper info to me they just send a similar recorded messages and close my complains. I made almost 20 or may be more complains to them.

Further i tried to call several times to customer care no they provided and get two most annoying replies
1. This is product line sorry no information for you check website
2. This is some other line this case is of query department.

I am feeling very annoyed from this types of response.

Now its 25 days still my phone is at service centre.

Kindly resolve the problem to its earliest

On 8th oct they collected my phone. Its been a month they are not returning my phone back. My issue is that my phone was perfectly in working condition expect there was a little blurredness on my camera due to humidity it was happening and on 24oct they declared my phone as t otal loss (Means it cannot be repaired) though it was in a working condition. And my camera was also working perfectly
Ince 24oct i had not been getting any positive response from this company since mailing to support system and calling to customer care is of no use. You will end up waisting time
These agent are also not responding.
I planning to do fir to the company as well as to the shop from where i purchased this phone.

My cin d[protected]

I am submitt my mobile claim on 10/10/2016 but i have no response my mobile claim information i want what are doing in my claim it show only resieved at service center nothing show on there i want to tell me what are doing in my claim tell me how many time taken to do claim complete so please inform me why you are pending my mobile my claim no is d[protected]

Cin no - d[protected]
Policy no - 451708
Brand - oppo f1
Name - suraj
Im from kota. Screen break ka ins approved to ho gya par ek mahine tak parts available nhi they. Mujhe jitu ji ne kaha jo ki jaipur branch m h ki aap pna (Parts not available) file kr do apko 35% of bill amount aur phone 7 din m mil jaega, par pure do mahine ho gye h mujhe phone nhi mila ye log jinme nitin aur pawan jo yaha kota k apps you need k agent h roz aaj kal karte rehte h aur phone karo to utha te nhi h. Ek ne galiya dena shuru kr di. Main kafi pareshan ho gya hu in sab se plz mera phone jald se jald lauta do.

My name is Aaron and i am a resident of Pune.
I had purchased a Phone from big c mobile mg road and i have the invoice for it.
The Invoice number is[protected]
the invoice number mentioned in the insurance policy is 11858 and when i asked the sales person he said it is ok as they have been told in their training that they have to enter the last 4 digits of the invoice number.

Now the thing is since i the phone is physically damaged i wanted to claim insurance but they have rejected the claim as the entire invoice number has not been mentioned.

And when i have call the company they have been totally rude and just ignored the matter and not understood the issue.

CIN: D[protected]

This is the complaint ID

Request for some assistance.

I registered a case on 2 september 2016 regarding mobile insurance for my iphone 6s
Which got approved on 16 september 2016.

On 17 september ecom express delivery boy picked up my phone from my home and phone was delivered after 4 unsuccessful attempt of deliveries coz apps you need provided wrong address.

After delivery my status is not updated on their website.
I am complaining to them regarding current status but they are not providing any proper info to me they just send a similar recorded messages and close my complains. I made almost 15 or may be more complains to them.

Further i tried to call several times to customer care no they provided and get two most annoying replies
1. This is product line sorry no information for you check website
2. This is some other line this case is of query department.

I am feeling very annoyed from this types of response.

Now its 1 month and 10 days and still my phone is at service centre.

Further they are increasing the estimated delivery date from 15 oct to 30 oct and no reason is provided for such change

Kindly resolve the problem to its earliest

I made a complaint regarding damage of my phone and person from apps you need collect my phone from my home. He told me that within 20 days i receive my phone which is lyf water 7. Apps you need provide me the consumer no which is d[protected] dated 24th of august 2016. Till date i am not recieve my phone as well as the status of my phone. When ever i trying to asked from customer number they told me that they don't about the status, which is very surprised.
2 months overed but there is no status of my phone which is very much sad and cheated by company.

Kindly do the needful and take strict action to return my phone and money

Cin no : D[protected]
Email Id: [protected]@gmail.com
Insurance Reference Number: IRN466081
Master Policy Number:[protected]
Insurer: The New India Assurance Company Limited
IMEI/ Serial No.: [protected]
Brand: LENOVO
Model: Lenovo A7010a48
Invoice Number: 1070
Invoice Date: 03 Jun, 2016
Invoice Amount: Rs.11999
Total Amount paid: Rs.1358
Inclusions: Damage Insurance, Theft Insurance, Extended Warranty, Pickup & Drop Service

my mobile is liquied damage. my mobile is picked your agent.
i am calling to your customercare executive many times and talk about my mobile repair process their is no responsible and said you see the web page . i seen the web page till approval are pending there is compliant request avaiable i put the compliant many times but no reply in your side.
I m informed you to your service is totally disappointed. I place the request repair my mobile phone August month 2016 and my phone is picked by your person 22 August also collect the my documents still 14 October no progress and yesterday said your local agent u r not produce declaration certificate by service center totally 60 days are waiting and now say not produce the document . No information provide me your side about this and i call to your local agent every week he said to me your phone is under progress and work finish with in two or three days same word every time repeated. Finally now 14 october said your case is closed and re open the case request put the mail to your company. Lot of case Agra regions still pending I m finally requested to find out the problem and repair my phone otherwise, I will legally take the action. now a days his not attend my phone

thaning you

When i purchase the samsung hand set from bhatia mobile hut patiala. He insist me to take the full insurance for theft also. He donot give me any information about insurance. He take the rs. 1499 for full insurance and told me that when your phone will theft you will call me. I wiil give you insurance money through insurance. He feed the my wrong mail address. Therefore i donot get any information. When i contact to shop keeper he told me that donot worry. Now when somebody theft my mobile and contact to shop keeper mr harry[protected] and insurance agent amrinder singh sodhi [protected] he told me that for lodging the fir
When i give the copy of for then he give the no. [protected] for lodging the complaint. When i contact to delhi office no. Then he told me that pl check your email for you complaint no. My problem is that due to wrong feeding my email address i donot get any information regarding my claim. Also your local agent donot help me in this regard. Pl help in this regard. My token no. Is gybxoz1999 and irn561596 cin t[protected]
My email address is sunil. [protected]@gmail.com and phone no. Is [protected]

Meine thane ke paragon mobile shop se i phone 5s 3mahine pahile liya tha. shop exuicutive ne mujhe insurance nikalne ke liye force kiya aur meine apps you need ka insurance nikala. ek mahine baad mera mobile damage ho gaya aur meine complaint kiya toh unka banda madarchod kasid aaya usne mobile aur sab document lekar gaya. aur bola ki 10 din ke ander aapka mobile mil jayega. aur ab o madarchod bhadva 2 mahina ho gaya abhitak kuch responce nhi mil raha. apps you need ka koi office bhi nhi hein aur har time mein paragon shop mein jata hoon toh waha apps you need ka koi naya person beitha rehta hein aur wo lok bolte hein ki hame nhi mallon aap compan se baat karo. YEH BHENCHOD Fraud COMPANY HEIN PLZ DOSTO KOI INKA INSURANCE MAT NIKALO