Apps You Need Complaints & Reviews

Address: Patiala, Punjab, 147105 pincode

Website: Apps you need complaint

Hello i am ricky verma... My ph samsung j7 was damage... In october... Compney collect it from me... But compney cnt reply me till now... mera ph mujhe wapis milega bhi ya nhi... .. Mujhe lag rha maine bohat badi galti ki is compney se insurence le ke... Mai 2 month se dekh rha hu... I fedup now... plz give me my ph back... chahe na repair ho to bhi bhej do... . Kam se kam mujhe cal to kro... My cin number is... D[protected]... Plz cal me... My calling number is [protected]

Mar 5, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

Apps You Need Customer Care's response Dear Claimant,

Your repaired handset dispatched to you on your registered address by DTDC Courier Service which consignment no. is V34356458.

Thanks for using AppsYouNeed Services.

Warm Regards
AppsYouNeed

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P

pratiksha skyway

from Jamshedpur, Jharkhand

Jan 4, 2017

no they will not return they have done the same thng with me as well i gave my phone samsung j7 in august till nw i havent got any reply and nor they are replying to my emails they are complete fraud i have filed a complaint against them in consumer court.

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Address: New Delhi, Delhi, 110041

Website: www.appsyouneed.in

Dear Sir/Ma''am,

I have submitted complaint for my iPhone 5S Dec First Week, whose CIN is D-[protected].

Also we got the Claim approval on 22nd Dec 16, after approval insurance company person have to pick mobile on already given address in my complaint.

But want to inform you that, still any of representative not picked the mobile.
Already 01 week have been passed.

So we are requesting to send your person to pick the mobile maximum by today only, Otherwise we have to take some Serious action on this .

Thanks & Regards
Raj Birender
[protected]

Apr 25, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Jan 07, 2017

Updated by Rohit teotia Dear Sir/Ma''am,

I have submitted complaint for my iPhone 5S Dec First Week, whose CIN is D-[protected].

Also we got the Claim approval on 22nd Dec 16, after approval insurance company person call me on 28/12/16. but due to some reason i did not attand the call.

So we are requesting to send your person to pick the mobile again.

Note:- 1. For any clarity, Pl contact to Mr Raj- [protected] ( Alternate No.)
2. Pl provide the contact no of the concern person who update me the actual status.

Jan 10, 2017

Updated by Rohit teotia Dear Sir/Ma''am,

I have submitted complaint for my iPhone 5S Dec First Week, whose CIN is D-[protected].

Also we got the Claim approval on 22nd Dec 16, after approval insurance company person call me on 28/12/16. but due to some reason i did not attand the call.

So we are requesting to send your person to pick the mobile again.

Note:- 1. For any clarity, Pl contact to Mr Raj- [protected] ( Alternate No.)
2. Pl provide the contact no of the concern person who update me the actual status.

Jan 12, 2017

Updated by Rohit teotia Reminder-1
Dear Sir/Ma''am,

I have submitted complaint for my iPhone 5S Dec First Week, whose CIN is D-[protected].

Also we got the Claim approval on 22nd Dec 16, after approval insurance company person call me on 28/12/16. but due to some reason i did not attand the call.

So we are requesting to send your person to pick the mobile again.

Note:- 1. For any clarity, Pl contact to Mr Raj- [protected] ( Alternate No.)
2. Pl provide the contact no of the concern person who update me the actual status.

Jan 14, 2017

Updated by Rohit teotia Reminder-2
Dear Sir/Ma''am,

I have submitted complaint for my iPhone 5S Dec First Week, whose CIN is D-[protected].

Also we got the Claim approval on 22nd Dec 16, after approval insurance company person call me on 28/12/16. but due to some reason i did not attand the call.

So we are requesting to send your person to pick the mobile again.

Note:- 1. For any clarity, Pl contact to Mr Raj- [protected] ( Alternate No.)
2. Pl provide the contact no of the concern person who update me the actual status.

Verified Support

Jan 27, 2017

Apps You Need Customer Care's response Dear Claimant,
Greetings form AppsYouNeed

Your pickup was aligned with Ecom Express Pvt. Ltd. Courier with AWB no.[protected].

Thanks for using AppsYouNeed Services

Regards
AppsYouNeed

Feb 15, 2017

Updated by Rohit teotia My claim no is D[protected], as per the Apps you need portal the device was to be repaired and send back by 12/02/17 but has not been received till now.

On the voice support, there is no option to speak to anyone to know the status of the claim.

Note:- 1).Kindly Note, if my mobile not received by today, then i shall go for the further steps.

2). Pl provide the contact no of the concern person who update me the actual status.

Feb 21, 2017

Updated by Rohit teotia Please update the status ASAP

Mar 02, 2017

Updated by Rohit teotia Please update the status immediately other wise i am take action serious

Verified Support

Mar 07, 2017

Apps You Need Customer Care's response Dear Claimant,

Your claim had been declared as total loss, Now we need handset salvages and original invoice of handset, we arranged a pickup of salvages and handset invoice, once we receive these stuffs then we will dispatch your claim cheque at your registered address.

Thanks & Regards
AppsYouNeed

Mar 18, 2017

Updated by Rohit teotia Dear Sir,
The accessories of my phone has been already picked up but status of my payment is not provided. Please update me the payment status as soon as possible.

Verified Support

Mar 25, 2017

Apps You Need Customer Care's response Dear Claimant,

Glad to inform you that your claim cheque dispatched at your address on[protected] by First Flight Courier Services which consignment no. is R991Q0880642.

Thanks & Regards
AppsYouNeed

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Address: Lucknow, Uttar Pradesh, 226021

Website: appsyouneed.com

My new phone is broken which is insured by the apps you need company.I had submitted my phone on 12 July 2016 but my phone is still not received.company ki policy 21 days m phone banna ke dene ki hai.phone dealer ke through company take pahuchaya gaya.dealer bolta hai company bhag gayi h mery koi jimmedari nahi h.Dono mujhe cheat karta rahe h.insurance agent ke pass phone karo to WO kahta hai ki Maine company chhod di hai.

Feb 3, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Apps You Need Customer Care's response Dear Claimant,
Thanks for being a part of Appsyouneed.
Your documents was not updated with in TAT (15 Days from CIN Generation) after several reminder so that is why your case was rejected by 08/08/2016.
And also company was not received your phone and any document.

Thanks & Regards
Appsyouneed Team

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J

jitendrapandit

from Rusera, Bihar

Jan 3, 2017

I have insured my Samsung mobile model No. Samsung Galaxy J2. My mobile has been broken on 28/11/2016. About 35 days gone, but no one by the company look over the matter.
My details
Name - Jitendra Pandit
Address - Vill - Amnari, P.O.-Parsiya, P.S.-Suriya, Dist.-Giridih (Jharkhand) - 825320

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Address: 700033

Website: appsyouneed.in

Myself Amardeep Bhalotia, about the damage of my handset I had uploaded my claim documents on 24/11/2016, my CIN number is D[protected]. On 1/12/2016 Mr. Sourav Saha has picked up my handset from your side and after collecting my handset it was not updated on website also. So 29 days has passed but I did not get my handset yet it is a long period may be you can understand my problem. Confirm me when I will get my phone back

Feb 6, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

Apps You Need Customer Care's response Dear Claimant,
Greetings from AppsYouNeed,

Your Handset was dispatched to you on 31st Dec 2016 with Ecom Courier Service with[protected] docket no.
And you received your phone on 1st Jan 2017.

Thanks for using AppsYouNeed Services,

Thanks & Regards
AppsYouNeed

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Address: Bharatpur, Rajasthan, 321001

Website: [email protected]

Sir mera name dinesh kumar h subhash nagar bharatpur rajasthan ka rhne bala hu moblie no. [protected] email [protected]@gmail.com cin no. D[protected] h sir mera phone april me damage hua tha phone& bill box ko mene april me apps you need ajent ko picup kra diya tha phone ko picup krane ke baad mujhe compnoy se koi call and reply nhi aa rhe h me online quiry krke presan ho chuka hu compney&costumer care se meri koi help nhi ho pa rhi h please help me

Mar 5, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Dec 29, 2016

Updated by Dinesh Kunar Sir mera name dinesh kumar h subhash nagar bharatpur rajasthan ka rhne bala hu moblie no. [protected] email [protected]@gmail.com cin no. D[protected] h sir mera phone april me damage hua tha phone& bill box ko mene april me apps you need ajent ko picup kra diya tha phone ko picup krane ke baad mujhe compnoy se koi call and reply nhi aa rhe h me online quiry krke presan ho chuka hu compney&costumer care se meri koi help nhi ho pa rhi h please help me

Verified Support

Jan 31, 2017

Apps You Need Customer Care's response Dear Claimant,

You have to submit all salvages ( Original Box, Original Earphone & Charger) & Original Invoice, after receive all these stuffs we will process further.

Thanks & Regards
AppsYouNeed

Verified Support

Jun 10, 2017

Apps You Need Customer Care's response Dear Claimant,

We would like to update you that your cheque was dispatched. You may track your status as per below detail:

CIN No. - D[protected]
Courier Services - First Flight
Reference Number – R991Q0882747

Thanks & Regards
AppsYouNeed

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D

DrRakesh Choudhary

from Allahabad, Uttar Pradesh

Jan 2, 2017

More then one nad half month has gone still my mobile phone has not been reapired

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Address: 110092

Website: www.appsyouneed.in

Sir my name is gaurav pratap singh, my Invoice no. is 2432. IRN which is IRN325444 i complained for damage on 5th of nov my CIN is D[protected] ...my case was approved on 24th of nov but 34 days has been passed, but yet not picked. on every complaint there is an auto generated message that it will be picked in next 72 hr. WHEN I COMPLAINED ON THIS SITE APPS YOU NEED TEAM CALLED ME THAT IT WILL BE DONE IN 2 DAYS, THEY SCHEDULED THE PICKUP ON 24 DECEMBER, THEN 26 DECEMBER, THEN 28 DECEMBER..every day they postponed and given fake hope and promise. NOW I HAVEN'T ANY FAITH IN THIS TEAM, i am going for CONSUMER COURT, because i do complained on 5th of nov, and its going to be 2months

Dec 29, 2016

Complaint marked as Resolved

they are fake people, no response from them. its irritating to wait from 2 months. they even didnt done any call or mail.

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

Apps You Need Customer Care's response Dear Claimant,

Your handset pickup was aligned with Ecom Express Pvt. Ltd. with AWB no.[protected].

Thanks & Regards
AppsYouNeed

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Address: Kolkata, West Bengal, 700030

Website: appsyouneed

I have claim insurance money for my lost phone 4 months prior. I have submitted all the required documents to the company and the claim was approved within 15 days but still I am waiting for the claim money. Firstly they were saying that the amount will be credited within 60 to 90 days but now more than 120 days have passed but still not recieved any response from them.
Have written many mails to them but they have stop responding the mail.
SHASHANKA
[protected]

Mar 3, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being a part of Apps You Need.

Please provide all details with CIN number so that we can help you.

Regards,
Apps you Need

Dec 27, 2016

Updated by Sreasi Dear Team of APS YOU NEED

PLEASE TELL ME WHAT TYPE OF DETAILS IS STILL PENDING
I[censored] CAN CHECK IT WITH THE CIN NO PLEASE DO THAT
CIN NO T[protected]
Waiting for your reply.

Dec 28, 2016

Updated by Sreasi consumer complaints logo
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ConsumerComplaints.in › Apps You Need › Apps You Need — Claim money not recieved
Apps You Need — Claim money not recieved

1 Review
Sr Sreasi on Dec 23, 2016
Mark as Resolved

I have claim insurance money for my lost phone 4 months prior. I have submitted all the required documents to the company and the claim was approved within 15 days but still I am waiting for the claim money. Firstly they were saying that the amount will be credited within 60 to 90 days but now more than 120 days have passed but still not recieved any response from them.
Have written many mails to them but they have stop responding the mail.
SHASHANKA

Jan 02, 2017

Updated by Sreasi DEAR APPS TEAM

ARE YOU PEOPLE REALLY HAVE ANY COMPANY OR EVERYTHING IS FAKE .YOU PEOPLE HAVE ASKED ME MY DETAILS WITH CIN NO ON 24TH DEC ONE WEEK HAVE BEEN PASSED ARE YOU STILL SEARCHING OR BUSY IN CHEATING OTHER PEOPLE WITH YOUR FAKE COMPANY.
YOURS SO CALLED APP IS ALSO NOT RESPONDING.YOUR CALL CENTRE TEAM HAS READY MADE ANSWER THAT SIR WE DON'T KNOW ANYTHING PLEASE WRITE MAIL WHICH WE WILL NEVER REPLY.

IF ANY GENTLEMAN PRESENT AT YOUR ORGANISATION THEN PLEASE TELL HIM TO REPLY ME

Verified Support

Jan 06, 2017

Apps You Need Customer Care's response Dear Claimant,
We called you several times but you did'nt receive the call.
We have to confirm that where is you all accesories, box, original bill & documents.
Kindly pickup our team call and help him to process your claim.

Thanks And Regards
AppsYouNeed

Verified Support

Jan 31, 2017

Apps You Need Customer Care's response Dear Claimant,
We called you several times but you did'nt receive the call.
We have to confirm that where is you all accesories, box, original bill & documents.
Kindly pickup our team call and help him to process your claim.

Thanks And Regards
AppsYouNeed

Verified Support

Mar 25, 2017

Apps You Need Customer Care's response Dear Claimant,

Glad to inform you that your claim cheque dispatched at your given address by First Flight Courier Services which consignment no. is R991Q0880618.

Thanks & Regards
AppsYouNeed

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Address: Pune, Maharashtra, 411042

Website: appsyouneed.in

Team

I had bought a mobile phone Samsung J7 dated 6/5/2016. At the time of purchase i have also insured the phone for accidental damage with apps you need company. My phone display got damaged and i applied for claim dated 23/11/2016. Initially they have taken the phone . On enquiring with this company multiple time i came to know phone is getting repaired later.
On checking the status online. It shows that I was supposed to get back my handset back on 19/12/2016.

Find below the complaint details
CIN -D[protected]
Name – Nirav Shah
Mob no - [protected]
IMEI no -[protected]

However I have not received my phone as yet. I am facing great difficulty.

On checking the claim status online, I am getting an error message saying your CIN id doesn’t exist in our system

Mar 2, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Apps You Need Customer Care's response Dear Claimant,

Greetings for You,

As per discussed your phone will be dispatched with in a week.
Thanks for using AppsYouNeed Services.

Thanks & Regards
AppsYouNeed

Verified Support

Jan 28, 2017

Apps You Need Customer Care's response Dear Claimant,
Greetings for You,
Your cheque was dispatched from First Flight Courier services which consignment no. is R991Z0362943.

Thanks & Regards
AppsYouNeed

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S

susanta125

from Punalur, Kerala

Dec 26, 2016

My claim no-CN[protected] this mobile 3 months no repair and this appsuneed Fake company

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S

Shashank Pachori

from Deoria, Uttar Pradesh

Dec 26, 2016

Sir mere mobile ka insurance abhi tak nhi hu va he, mobile to lele liya mujse likin abhi na to call na koi sms he muje ek barr call ke batye ke mobile kab mile gya order no.[protected] or mobile no. [protected] mobile Asus imei no. [protected]

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A

Anil Aaseri

from Unnao, Uttar Pradesh

Dec 28, 2016

No responce from apps u need about my phone all mumber o[censored]nit r no rseponce forany work

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Address: 110092

Website: www.appsyouneed.in

Sir my name is gaurav pratap singh, my Invoice no. is 2432. IRN which is IRN325444 i complained for damage on 5th of nov my CIN is D[protected] ...my case was approved on 24th of nov but 27 days has been passed, but yet not picked. on every complaint there is an auto generated message that it will be picked in next 72 hrs.
Dear Claimant,
Greeting!!!
Apology for inconvenience

Please be patient.Pickup will be done within 72 hours.

Thanks & Regards
Apps You Need Team
Customer Contact:[protected]
E-mail: - [protected]@appsyouneed.in
Website: - WWW.APPSYOUNEED.IN

my complaint no. of every time CN[protected] CN[protected] CN[protected] CN[protected] CN[protected] CN[protected] CN[protected] CN[protected]

the same reply every time. plz help

Dec 22, 2016

Complaint marked as Resolved

still not got any reply

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being a part of Apps you need.

as per discussion with you on yesterday, your pickup was scheduled and same had been informed to you by call.

Regards,
Apps You Need

Dec 25, 2016

Updated by gauravshrinet007 thanx for support, waiting to be done it quickly

Verified Support

Jan 27, 2017

Apps You Need Customer Care's response Dear Claimant,

Your handset pickup was aligned with Ecom Express Pvt. Ltd. with AWB no.[protected].

Thanks & Regards
AppsYouNeed

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Address: 110092

Website: www.appsyouneed.in

I am tired of complaining again and again, 27 days has bee past since claim is approved, my CIN is D[protected], i called several times to document line, mailed to apps you need, and complaied here too. check this complaint no. which was generated to me whwn i have complained CN[protected] CN[protected] CN[protected] CN[protected] CN[protected] CN[protected] CN[protected] CN[protected]...can you people give me a exact date and timing for pickup?

Feb 27, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being a part of apps you need.

as per your complaint we are trying to call you on your registered mobile number but your given mobile number does not exist.
Request you to please provide correct mobile number so we help you on your case.

Regards,
Apps you need

Dec 23, 2016

Updated by gauravshrinet007 sir i have mentioned this during claim process that my registered mobile no. is changed and that time only your customer support executive has asked me for my alternate no. and i mentioned that [protected]. from last 28 days i am mentioning it regular in mails but got 0 response, eager to receive a single call back from you people, note down my alternate mo. [protected], [protected]

Verified Support

Dec 23, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being a part of apps you need.

Apologizes for inconvenience, your pickup has been scheduled today and same informed to you call with docket number.

Regards,
Apps You Need.

Dec 27, 2016

Updated by gauravshrinet007 still not picked.its rescheduling everyday .

Verified Support

Jan 27, 2017

Apps You Need Customer Care's response Dear Claimant,

Your handset pickup was aligned with Ecom Express Pvt. Ltd. with AWB no.[protected].

Thanks & Regards
AppsYouNeed

Verified Support

Mar 09, 2017

Apps You Need Customer Care's response Dear Claimant,

Glad to inform you that your claim cheque dispatch to you at your registered address by First Flight Courier which consignment no. is R991Q0880315.

Thanks for using AppsYouNeed Services

Regards
AppsYouNeed

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B

brijpal.bibirani

from Bhiwadi, Rajasthan

Dec 22, 2016

Very poor service provided by your side. my claim number is [protected]. i bought my mobile before three months and now i get claim only 8400. and from ur side over all process time is three month that is not good way to deal with customer. i bought my samsung mobile phone in 15000. i insured from ur side.

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D

Dilipsankhla

from Jamshedpur, Jharkhand

Dec 26, 2016

My phone damaged model no. Is lyf 5009 black display cracked

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A

Anudit Goyal

from Delhi, Delhi

Dec 27, 2016

Really very poor service offered.Its been almost 3 weeks but my handset not picked up.NO reply against complaint registered through website.I feel robbed after buying insurance from appsyouneed.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.appsyouneed.in

I had bought a mobile phone samsung j7 dated 7/9/2016. At the time of purchase i have also insured the phone for accidental damage with apps you need company. My phone got damaged and i applied for claim dated 15/09/2016. Initially they have taken the phone . On enquiring with this company multiple time i came to know phone is getting repaired later they have replied as the phone can not be repaired so they want to refund money for that they want all accessories which have been given with the phone and a cross cheque for money refund. I have given all that. Now it is almost 3 month i am not getting any update. I did not get my phone neither money.

Jan 27, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being a part of apps you need.

your case has been forwarded to the concern team for further process.

Thanks & Regards,
Apps you Need

Verified Support

Dec 21, 2016

Apps You Need Customer Care's response Dear Claimant,

we are unable to contact you on your registered and alternative contact number.

both numbers are going to switch off. please provide valid contact number.

for further communication please contact us on [protected]@appsyouneed.in

Thanks & Regards,
Apps you need

Verified Support

Dec 27, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being a part of Apps You Need.

This is to inform you that your case has been approved under DNA as per Samsung policy and same had inform to you on call.

so request you to provide all the required documents for further process.

List of Documents:-
1.Original Invoice
2.Accessories
3.Device Box
4.Cancel cheque (Name should be mention on Cheque)

Regards,
Apps you Need

Verified Support

Jan 28, 2017

Apps You Need Customer Care's response Dear Claimant,
Your cheque was delivered to you with First Flight Courier Services which consignment no. is R991Z0361972.

Thanks for using AppsYouNeed Services

Regards
AppsYouNeed

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R

rupeshsinha

from Kanpur, Uttar Pradesh

Dec 17, 2016

CIN no : D[protected]

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Apps You Need Customer Care's response, Jan 28, 2017

Verified Support

Dear Claimant,
Your cheque was delivered to you with First Flight Courier Services which consignment no. is R991Z0361972.

Thanks for using AppsYouNeed Services

Regards
AppsYouNeed

D

Diyansh

from Mumbai, Maharashtra

Dec 22, 2016

I am 72 Years old and using your app. I request you to add following app for bill payment
MGL Mumbai
MTNL Mumbai

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S

sanoop bishr

from Mathura, Uttar Pradesh

Dec 23, 2016

My mobile is not pickup ur service is not good please do something to pickup my phone 12 December my claim approved but I am very aspect please do something I want my mobile not repair

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Address: Jorhat, Assam, 785001

My phone screen got damged and given to insurance company appsyouneed on 30th June 2016 and as of now no information about my phone, I contact to customers care several time... They have same repeated answer that they will resolve the problem in24 hour...
What to do... Kindly help me... To get my phone or refund the invoice amount..

D[protected]
Complaint id...

Not yet sloved
Kindly short out problem

Jan 21, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being a part of apps you need.

your case has been forwarded to the concern team for further process.

Thanks & Regards,
Apps you Need

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Address: Lucknow, Uttar Pradesh, 226001

Website: [email protected]

Apps you need — refund of claim amount (Total loss case)
Ubhash chand 07/10/2016 is compalining date
My cin no. Is d[protected] dear sir after a long follow up still i have not received any call and any reply from your side. I am already informed you that my 60 days limit has been over but i am again again received a massage only that you will receive your your amount in 60 days. Yar jab 60 days pass hone wale he abhi tak claim amount ka kuch pta nahi ne ki kab milega 60 day complete hone ke bad ho doge kya aapke yahan call karke bhi wo log nahi batae he please call me on my mobile no. [protected] / [protected] as early as possible.

Otherwise

I am going to take a legal action (Fraud with consumer) in court against your company because 60 days has been passed but still i have not received my claim...

Mar 7, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Dec 14, 2016

Updated by SAGAR [email protected] please sir jald se jald app log cliam amount dilaye hame binA mobile ke kafi sari problem face karni pad rahi he company ke side koi bhi reply nahi milta he isse kafi demotivation ki felling aati he 21000 thousand ka mobile liya tum logo ne repair karne ke nam pe aur thag liyta he ab paisa nahi dene ki niyat nahi kar rahi he phone ke sari accessrios aur bill sab kuch app logo ne return le liya mobuile mera repair karke sell kar diya hoga

Verified Support

Jan 31, 2017

Apps You Need Customer Care's response Dear Claimant,

As per our conversation the claim was settled and you had received the cheque.

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed

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Address: New Delhi, Delhi, 110093

Claim for the repair of my apple iphone6s has been approved by appsyouneed.. And from last 20 days we are just waiting that some one will come and pick the phone for repair.
Now we have doubt whether company even exists or not.
Its like ORDEAL for us. From last more than one month we are just being suffered due to this unprofessional Behavior and attitude.
cin no. D[protected]

Jan 15, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Dec 09, 2016

yougendrasingh's response Sir mera samsher he or mere mobile ka insurance he jiska cin no D[protected] he mera phone damage ho geya tha toene complant regestrad kera de the or docomanc bhe uplod ker deye the or mera phone 22/11/2016 ko picup ho geya tha lakin abhi tak mujhe uskebare me koy bhe informations nahi mele he ager aap mujhe koye informations dege to apke ati keryepa hoge mera mobile no [protected]

Verified Support

Dec 14, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being part of apps you need.

This is to inform you that your pickup has been scheduled today .

Verified Support

Jan 28, 2017

Apps You Need Customer Care's response Dear Claimant,
Your cheque was dispatched from First Flight Courier Services which consignment no. is R991Z0362019.

Thanks & Regards
AppsYouNeed

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Y

yougendrasingh

Dec 15, 2016

Sir mera name samsher he or insurance cin no D[protected] ye he mera phone damages ho gya tha to mene complants rigesated ker de the or docomantes bhe uploded ker deye the to mera phone 22/11/2016 ko picup ho geya tha lakin abhi tak uske bare me mujhe koye informations nahi mele he

Reply

Apps You Need Customer Care's response, Jan 27, 2017

Verified Support

Dear Claimant,

Your device under PNA policy.
Your handset delivered to you on 23/01/2017 and PNA cheque will be delivered soon.

Thanks & Regards
AppsYouNeed

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201001

Website: Appsyouneed

This is regarding my Iphone6s I got my phone insured from this fraud company .

My screen got broken i deposited the phone after chasing N number of times i got phone number of Apporv NUwal whose number was mentioned in the website .

He provided my details that i will get cheque because my phone in under total loss and 45% of the amount will be deducted i am not even getting the complete current.

Cin number D[protected]

I am really disappointed with this company and want this website to get shutted down completely so that they dont bluff people.

Thanks

May 20, 2017

Complaint marked as Resolved

Thanks for your help in getting this case closed

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2016

Apps You Need Customer Care's response Dear Claimant,

Thanks for being a part of Apps You Need.

Your Case approved under total loss. we arrange pickup of your phone and salvage on 15-Dec.

but you refused to handover the thing to Currier Boy.

please update details on website for again pickup.

Regards,
Apps You Need

Dec 28, 2016

Updated by akanksha0506 Apps You Need Support via freshdesk.com

Dec 17 (11 days ago)

to me, gauravchauhan61
Dear Claimant,
Greeting!!!

As per our telephonic conversation, please wait for 10 days. Your handset will be repaired and delivered to you.

Thanks & Regards
Apps You Need Team
Customer Contact:[protected]
E-mail: - [protected]@appsyouneed.in
Website: - WWW.APPSYOUNEED.IN

[protected][protected]------

This is the mail from your side that i will be receiving my repaired handset within 10 days .

Mail was received on 17th of december 2016 now its 28th of december i have not received my phone ...i

need my phone in working condition as i have given you i have all the necessary proofs with me...and i am

calling Apoorv Nuwal Ajay seharawat they are not receiving my call ., ...after so many calls i have not got any

update i need my phone within this week.

Thanks
Akanksha

Verified Support

Feb 01, 2017

Apps You Need Customer Care's response Dear Claimant,

Glad to inform you that your cheque is dispatched to you on 24-1-17 by first flight courier serice which consignment no. is R991Z0362465.

Thanks & Regards
AppsYouNeed

Verified Support

Mar 07, 2017

Apps You Need Customer Care's response Dear Claimant,

Glad to inform you that your cheque is dispatched to you on 24-1-17 by first flight courier serice which consignment no. is R991Z0362465.

Thanks & Regards
AppsYouNeed

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Address: Aurangabad, Maharashtra, 431001

Website: www.appsyouneed.

Sir, it's been more than a month that my phone is there with you and no action is taken. 15 days back I've been informed that my phone's part isn't available but no action are taken. And according to the NIA policy I should have got a cheque and my broken phone. But I didn't. And your customer service is hope less when I call they just say write a mail or register a complaint but when I do that there will be a same reply everytime. As If they don't even read my complaint and just copy paste a single message. Then they don't reply back the mails. Thecompany asked for two days time but when the time limit was complete no mails were sent and they didn't cared to mail back or anything I regret doing my phone claim with your company. Please it's a request that serious action should be taken.
Name - Akshat Chawla
Claim no. - D[protected]
Policy no. –[protected]
CIN no. - D[protected]

Jan 18, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Apps You Need Customer Care's response Dear Claimant,

As per last Communication, we are waiting a response from service center.

we will get back to you as soon as receive confirmation from service center.

Thanks!

Verified Support

Jan 31, 2017

Apps You Need Customer Care's response Dear Claimant,

Your repaired handset dispatched to your registered address by Overnite Express (AWB No. [protected])
Also as per our conversation the claim was settled and you had received the repaired handset.

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed

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Address: 273016

Website: www.appsyouneed.in

My sin no. Is d[protected]. Dear sir after a long follow up still i have not received any call and any reply from your side. I am already informed you that my 60 days limit has been over but i am again again received a massage only that you will receive your your amount in 60 days. Yar jab 60 days pass ho gaya to kyo likh ke bhej reho ho. Please call me on my mobile no. [protected] as early as possible.

Otherwise

i am going to take a legal action (fraud with consumer) in court against your company because 60 days has been passed but still i have not received my claim amount. Kindly arrange a call for reply on [protected].

Apr 7, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

Apps You Need Customer Care's response Dear Claimant,

As per our conversation the claim was settled and you had received the cheque by first flight which consignment no. is R991Z0362909.

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed

Verified Support

Mar 07, 2017

Apps You Need Customer Care's response CASE RESOLVED

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Address: 125001

Website: Appyouneed

CIN No- D[protected]. I registered a claim on 10 Nov 2016 on their application form where i got approval on 21 Nov 2016 and my pickup secheduled was set on 23 Nov 2016 but after that nobody came to pick up my phone . When i call on customer care number they always said your phone would be pick up in next 24 hours. But till now nobody came to pickup my phone. now its been a month i have not got any response from their end.

The Third Class service i have ever seen. whats system is that..

So request you to help me and take some immediate action on my complain.

Apr 12, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Apps You Need Customer Care's response Dear Claimant,

As per discussion with you on call you did not handover the handset to pickup person and agree to don't want any claim fro Apps you need so your case has been dropped.

Regards,
Apps you need Team

Verified Support

Mar 07, 2017

Apps You Need Customer Care's response Dear Claimant,

As per discussion with you on call you did not handover the handset to pickup person and agree to don't want any claim fro Apps you need so your case has been dropped.

Regards,
Apps you need Team

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Address: Kolkata, West Bengal, 700030

Website: appsyouneed.in

Hi,

This is regarding claim number is D[protected]. My iPhone 6 was water damaged and I had applied for a claim on 22/10/2106. It was a very slow process to get the initial approval and once the case was approved and the handset was been picked up it has gone into an indefinite loop. I am not getting any response from the company about the repair status of the phone. The only place to complain is an online portal where they are repeatedly providing same updates (copy-paste). I am really frustrated at the behavior and would want my phone back.
Your assistance will be highly appreciated.

Mar 3, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Dec 12, 2016

Updated by Sayak Deb I am yet to receive any update from them.

Verified Support

Jan 31, 2017

Apps You Need Customer Care's response Dear Claimant,

As per our conversation the claim was settled and you had received the handset.

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed

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Pick up not done till yet I had had complianted ten times what is you problem after this am going to consumer court and file case it's last warning so pick phone from address- lion gym new bus stand city bhawanigarh dist sangrur you are just not doing anything about it I had send address and complaint many times and when I talk to consumer care executive he told me to send new address I had send many times so I last warning 1 month had passed after phone damages and 15 are going to complete after pick up date you had mentioned I had received a call once for pick after that no pick up call and I had also complained many time CN-D[protected]

Apr 8, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Apps You Need Customer Care's response Dear Claimant,

As per our discussion on call you repaired your handset from local market and you do not want any claim from AppsYouNeed.

Thanks & Regards
AppsYouNeed

Verified Support

Mar 07, 2017

Apps You Need Customer Care's response Dear Claimant,

As per our discussion on call you repaired your handset from local market and you do not want any claim from AppsYouNeed.

Thanks & Regards
AppsYouNeed

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wizzprateek

from Delhi, Delhi

Dec 12, 2016

I've a damaged 6s and unfortunately have a insurance from you guys. So now as I've seen your reviews are very bad hoe could you assure it is safe to give my phone to you and I'll get phone repaired.

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