AppsDaily Complaints & Reviews

Dear sir,
Intimation id no ad_d_220316_3009293 of brand alcatel model no 6042d imei no [protected]
The above mobile phone was given to your connect center for repair on dated 12 apr 2016 and payment of rs. 500/- was made.

One year two month have passed but the phone is yet awaited.

I am afraid if my mobile is being missed.

Thanking you

Yours faithfully

Akhilesh yadav

[protected],
[protected]

Costumer name - bishnupriya jena
Complain intimation no - adn_150517_[protected]
Mobile - samsung a5, 2016
Emi no - [protected]
Display damage but phone working as a normal phone.
Address:
At-gopa
Po - gopo
Dist - kendrapara
My mobile received by costumer care on june 2 nd 2018, but still now i am not get any information about my phone. Please inform me about my phone.

This is to inform you that i submitted my phone on 22nd may'17 with claim id: adn_c_050417_[protected] assuming that my phone will be repaired as per the policy. During the process, i was even asked to pay inr 3410 to initiate the process for the same.

The phone when got delivered was even in the worst condition along which i received a letter saying that the parts are not available.

Firstly, if the parts were not available the device shouldn't be dismantled. I am sharing the picture of the same.

Secondly, i would request you to kindly refund me the entire claim amount which amounts to be inr 16, 119 (Attaching the estimated retail invoice from samsung as well from appsdaily)

Thirdly, i also request you kindly refund me the amount inr 3410 which was paid to initiate the process as no action was taken for the same.

I hope this matter will be taken on priority basis. I am attaching cancelled cheque and all the necessary documents as requested.

Even after sending multiple mails at [protected]@appsdaily.in, there has been no response from them. Request you to please have this actioned at the earliest.

Thanks and regards,

Dear apps daily team,

I have claim damaged mobile submit the bhubneswar office on 26th nov 2016. But in 7months no any problem resolved by you. It is totaly shame your totally comapany is fraud. They commit your problem is resolved in 21 days but now 210days my claim intiamation number-adn_241116_[protected].

Kindly resolved the issue as soon as possible. Please dont play the customer who pay the money in your company mobile protection. Hope you understand my words.& solve the issue as earliest.
Ashish pandey
Mob-[protected]
Document are attached

I am subodh roy i was do insurence with apps daily my claim no atn_151216_[protected]. I have send all required documents and also deducted amount rs 4950 on 8 feb 2017 but till date not refund my phone or deducted amount no any information from apps daily soln pvt ltd after payment. My email id [protected]@gmail.com. Such a fraud company resolve my problem.

My name is bal kishan gupta contact number [protected].. Email id... Kishan1986. [protected]@gmail.com

My phone was physically damaged and it is in claim period. Person has taken my phone from my home before 1 month almost 1 moth complete but still my phone is not returned and when i called customer care number is going s/off.. What should i do please tell me.

I insuranced my iphone 6s with appsdaily. My cin is adn_260117_[protected] is registered by your company and assured me by mail that my phone was received and it is under process but till now there were no contact by ur company and i also call on ur company customer care no but such numbers are switched off or not responding. Its already more than 4 months for pending of my claim. Please look into the matter and take neccesary and fast action otherwise i'll have to contact to my legal councel to sue company in court.

My samsung mobile phone display broke, since i was covered under warranty i have raised the claim.
The got the pick up arranged from my house. However, its been 10 days since the pick up no communication has been received from the company.
Their customer care numbers mentioned on the website are switched off and also the email address mentioned is not functional.
If they are unable to repair my phone i need the handset back.

Horrible think do appsdaily with me. I am akshay rana and before one year my phone was snatched and request to apps daily to give my claim but they take so much time and give me a faulty mobile yesterday i saw my old phone's box i am shocked because they didn't given me same phone they give me same cheaper and low quality phone which name is htc 728 but my phone is htc d728w 4g.

Mobile kit send janbury 2017 apsdaily address. But no any update status available till date.

Appsdaily: payment received
Dear harbeer singh
Thank you for your payment of inr 1500.0.
Claim number adn_250117_[protected] is in process.
Please follow the instructions sent in email

Appsdaily docket number :[protected]

Mobile kit send in apsdaily docket number 5 months ago.. But not recieved me phone 5 months later. All email is block and all aapsdaily support contact number is swtich off.

I claimed for screen damage of samsung s7 edge on april 5 of 2017. Your company deducted an amount of 3414 rs from me. I dispatched my handset on may 13 and received by your company on may 15 afterward your company didn't respond to my complaint and all your numbers are off. I will wait till wednesday if i dont get a reply i will send you a legal note for cheating the customer as i have a mail conformation from your company that they received the money. Phone under cin adn_c_040417_[protected]

Hiiii team appsdaily
This side aditya, actually i have registered for insurance claim for my mobile and my claim intimation number is adn_160617_[protected] and in the confirmation mail i have been told that i will receive i payment link to do online payment as service fees but now its's been more than 3 days but there is no message or email for the same. I have been dialing your customer care no[protected] as well as toll free no but both numbers are switched off. So please take care of the case otherwise i will strict action against "appsdaily"

I'm very disappointed that i cant contact your any number. All the numbers are wrong or else not working, not even your email i. E claims. [protected]@appsdaily.in. Here we wrote many times but is not delivered. Anyway my adn num [protected]. I got a sms on 24.05.17 tht written my phone will be dispatching soon, but till date i couldn't rcv my ph

My handsate vivo v-3 handsate purchased on 27-july-2016 from gurukrupa mobile shopee, gondia (M. S.), ime number -[protected] and my apps daily number is adn[protected], i have claim the handsate to appdaily in the month of march-16.
The vivo service center, gondia has given the quotation of 14240 on 15-april -17

But till date i have not received any refund from the apps daily company,
My complain is legal and actual, but company is taking too much time to resolve the problem.

Please do the neccesary action at your earliest, otherwise i will complain on consumer court and take some strict action.
Yours
Deepak kundnani
[protected]

Hi, i had an accident were my mobile fell down and the display was broken, i went to authorized service center of oppo phones, they serviced my phone and they directed me raise a claim with apps daily, i did so with the claim number - adn_060617_19787474, i got a response mail saying you will be sent with a sms or mail on payment link were you need to make payment, but nothing came still, also thier contact number is not reachable most of the time, and ends up saying your claim number is invalid

Appsdaily company provide an assurance of 10 day mobile replacement but nothing happens like this. I filed a claim on 5th of april 2017 which was received by your company on 15 of may 2017 which is very slow procedure. I don't get any of the proper information about when i will get back my mobile. Please do give me a fixed date when i will receive my mobile without any delay. It seems like your company misleading customers.
My phone under cin adn_c_040417_[protected]

I had purchased my mobile samsung a9 pro on 16.10.16 from ganpati store, shriram tower, lucknow. My mobile which was damaged on 06 jun 2017 and registered an online complaint on apps daily site same day. The complaint no is adn_070617_[protected] & imei is [protected]. My phone's screen and back panel got damaged. But till date, i had not recd any verification call and paymemt link too. There is no response from company neither on website nor from customer care no. The manager of ganpati mobile was not answering and not giving any commitnent. What should b the solution? Is this company absconded. Plz tell.

Kindly refer my mail dated 23.05.2017.

I have purchase a samsung mobile and insured the same by apps daily. My mobile was stolen on 12 march 2017. I have submitted the claim form with deductible amount of rs.5070/- on 16.03.2017 and send the required document to the following address - shop no. 202, d wing, shanti shopping centre, mira road east, near mira road railway station, mumbai, maharashtra as advised in apps daily claim process

My claim intimation no. Is atn_160317_[protected] which is not settled since 16.03.2017 ( 90 days).

I am very disappointed with the service provided by apps daily. Apps daily has expressed no interest in resolving my claim and has not communicated with me since the date of lodging the claim and taking the additional amount of rs.5070/- as deductible amount. It seems to me that the company is fraudulent and is duping people's hard earned money.

The company's website provides contact numbers which have been discontinued and the company is duping people of their money. I request irda to take strict action against the company and to help me in recovering my insurance money and claim amount

Best,

Sumant kumar

Cell no. [protected], [protected]

My phone has stolen and i was using samsung j7 mobile when i was purchase this mobile i purchase a apps daily theft and damage service form apps daily company. When my phone lost have generate online request apps daily website when i register a claim intimation number is atn_030617_[protected]. To know more about the newclaim process.
When i call or email no one can response and i hv already courier all the documents mention there address. And courier detalis are mention below they have recived all the documents but they will not give any response. So please help.

I have submit my samsung a7 on august 2016 but i can't receive any call from you and can't receive my phone or payment against my samsung a7 please kindly send me reply or call me i m waiting for your kind attention i m very tensed or worried about my phone or m feeling very half without my phone kindly send me a reply as soon as possible i will be very thankful to you...