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Aramex Couriers Complaints & Reviews

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Last updated Apr 9, 2024
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Aramex Couriers reviews & complaints page 10

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M
Mayuresh4
from Mumbai, Maharashtra
Jul 17, 2022
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KYC getting repeatedly rejected

I ordered Sneakers from Nike and was told to submit KYC by Aramex for identity and address proof.As I'm not at home all day I gave my grandfather's address as delivery address but my documents all have my residence address and not my grandfather's (delivery address).I contacted customer care and was told to upload my identify proof and parents' documents for address proof which I did(the address proof matched the delivery address) but my...
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R
Raindial
Jul 15, 2022
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KYC declined

Address:Lumsey, 5th mile, Tadong, Sikkim

I ordered from nike 1 month ago .The custom requested Kyc informations for clearance which was rejected like 5 times . So what do i have to do now. Can i cancel or return the order .Now they are saying they will destroy the shipment which is insane. I have sent all tbe possible details about my kyc but got rejected multiple times. Do i have to file a case?...
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K
KieranM
Jul 14, 2022
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Vehicle Pollution

Hi
I wish to inform you that as we were waiting at the traffic lights in Hurstville NSW today your company vehicle was in front. The exhaust fumes caused to cough and feel nauseated. This pollution is unacceptable and doing harm to the environment. I hope you will give this matter urgent attention.

Regards
Kieran McPartlan...
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D
dollyjams
from AGARTALA, Tripura
Jul 11, 2022
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Request to cancel my order

Hi,
Sir/maam,
I have order a shoe from nike on 7th july 2022. As KYC documents is required for customs clearance, i do not have the document match with the delivery address. I've been getting messages on my phone and email several times.
So, i would like to cancel my order and get my money back.

I would really appreciate if you could solve my problem.
HAWB bill no. [protected]
THANK YOU....
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H
Heto Sumi
Jul 11, 2022
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Nike / Rejecting my KYC document

Hey I ordered stuff from Nike.com and my kyc document getting rejected multiple times due to delivery address does not match my ID address . Help me sir/mam...
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A
Anisha Garg
from Bhubaneswar, Odisha
Jul 8, 2022
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Kyc not getting uploaded

I have ordered an item from nike.com with tracking number [protected] and i have been asked to upload my kyc document through sms and mail. I have uploaded my kyc but has always been rejected everytime i submitted. And i have been receiving messages that i have to upload my kyc to clear my order. As i have ordered using my short name and does not match the name on my id cards. What should be done in this case?...
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S
Sanskaar
from Majitar, Sikkim
Jul 7, 2022
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Shipment number: 34390310570

I have uploaded the kyc document since 2 weeks and it still gets rejected everytime, the address proof is also matching the rental agreement address but I don’t know why it’s till being held, kindly look into it and let it through. Thankyou...
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Lakshya Dhiman
from New Delhi, Delhi
Jul 6, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
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Courier package from Nike RE: BILL NO. 34390470645 [CaseReference:BOM/0722/1434]

Website:Nike.com

I have ordered my package through nike and it was stuck in custom clearance. I have submitted my documents several time and each time they have rejected it stating that my documents address is not matched with delievery address. They have mentioned the option to submit additional documents if the address on kyc documents are not matched with billing address. I am tired of attaching my additional documents to that field like rent agreement...
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Abhinav Raghuvanshi
from Varanasi, Uttar Pradesh
Jul 5, 2022
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Order not getting delivered even after submitting my KYC documents

Address:UAE

My order number G[protected] of nike shoes is not getting delivered and is stuck in custom even after submitting my KYC documents multiple times. Please resolve my problem as soon as possible....
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S
sanjeeva kulkarni
Jul 3, 2022
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Kyc for address proof

I order in Alibaba I give old working address by mistake so no proof to give to for kyc wt i do please help me...
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Y
Yashvardhan Upadhayay
Jun 30, 2022
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Change of Address on KYC and Delivery Address

I have a shipment that is stuck because of my KYC getting rejected again and again. The delivery address is slightly different from the address on the KYC documents. Kindly help me with it....
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This is regarding the KYC getting rejected every time, I ordered some products from amazon.com and I am stuck at KYC, I am trying to upload my college fee receipt as it has my address and my name but still, it's getting rejected I also tried with the hotel receipt but still there is no luck.
I am from a different state so, of course, my all documents have the address of my hometown, right now I am doing my college in different states...
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S
Shubhamgoyalbarog
from Solan, Himachal Pradesh
Jun 24, 2022
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KYC denied

Hi. My billing address is temporary and my id proof is having slightly different address..therefore my kyc is denied.please guide me what should I do?...
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S
Sudi00
from Lucknow, Uttar Pradesh
Jun 24, 2022
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Shipment stuck at customs

Address:NOIDA

The KYC details of the address are being submitted but Aramex is refusing to accept them. The address and the KYC document are the same....
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Prerna Pradhan
from Singtam, Sikkim
Jun 21, 2022
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Incorrect KYC data upload

Address:Patna, East Sikkim, Sikkim

I just updated my KYC document and I made a mistake but I happened to upload the same. My delivery address is different than that of the uploaded document. So how can I resolve this problem. Please reach out to me as soon as possible to solve it at the earliest....
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N
Nokuphila
Jun 21, 2022
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Parcel Delivery

Address:Pietermarizburg, KwaZulu-Natal

My parcel has been out on delivery for two days now, and I still haven't received it. I called the office in pietermarizburg branch the women didn't have some time to listen to what I was saying. The truck driver didn't even try to contact me I need my parcel and I'm confused what to do...
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S
Sathvik H S
Jun 21, 2022
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Shipment not cleared

I have ordered an item from nike.com with tracking number [[protected]] and i have been asked to upload my kyc document through sms and mail. I have uploaded my kyc but has always been rejected everytime i submitted. And i have been receiving messages that i have to upload my kyc to clear my order. . What should be done in this case? Please resolve...
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S
Shubh7990
from Bengaluru, Karnataka
Jun 21, 2022
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Kyc failure even after submitting all requested documents

Hi Team,

I have ordered a shoe from nike (shipment no. [protected]) and it’s been hold by aramex. I have been asked for KYC documents and I have provided all the requested documents (i.e. aadhar card (front & back), pan card, current rent agreement and electricity bill) multiple times and even dropped them an email with the same documents but still they aren’t clearing my courier.
Could you please look into this...
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C
Channa36
Jun 18, 2022
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Kyc verification

I have submitted my kyc details but due to the address mismatch it’s been rejected, then I have uploaded my college ID card for the kyc verification but still it is getting rejected and I don’t know the reason, customer service interaction is not good....
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A
Adnan Sheakh
Jun 17, 2022
Nov 24, 2022
This thread was updated on Nov 24, 2022
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Kyc rejected due to name mismatch

Hello Sir,
My KYC Uploaded Document has been rejected due to "Consignee name does not match with provided KYC documents .” This issue occurred because The Account was created with my nick name and automatically the order got placed with that name, now the problem is that my every Document is Named With My official name and I can't do anything regarding this cause no updation is possible in my documents as it's not an easy task to...
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