Aramex Couriers Complaints & Reviews

I ordered Sneakers from Nike and was told to submit KYC by Aramex for identity and address proof.As I'm not at home all day I gave my grandfather's address as delivery address but my documents all have my residence address and not my grandfather's (delivery address).I contacted customer care and was told to upload my identify proof and parents' documents for address proof which I did(the address proof matched the delivery address) but my...

I ordered from nike 1 month ago .The custom requested Kyc informations for clearance which was rejected like 5 times . So what do i have to do now. Can i cancel or return the order .Now they are saying they will destroy the shipment which is insane. I have sent all tbe possible details about my kyc but got rejected multiple times. Do i have to file a case?...

Hi
I wish to inform you that as we were waiting at the traffic lights in Hurstville NSW today your company vehicle was in front. The exhaust fumes caused to cough and feel nauseated. This pollution is unacceptable and doing harm to the environment. I hope you will give this matter urgent attention.

Regards
Kieran McPartlan...

Hi,
Sir/maam,
I have order a shoe from nike on 7th july 2022. As KYC documents is required for customs clearance, i do not have the document match with the delivery address. I've been getting messages on my phone and email several times.
So, i would like to cancel my order and get my money back.

I would really appreciate if you could solve my problem.
HAWB bill no. [protected]
THANK YOU....

Hey I ordered stuff from Nike.com and my kyc document getting rejected multiple times due to delivery address does not match my ID address . Help me sir/mam...

I have ordered an item from nike.com with tracking number [protected] and i have been asked to upload my kyc document through sms and mail. I have uploaded my kyc but has always been rejected everytime i submitted. And i have been receiving messages that i have to upload my kyc to clear my order. As i have ordered using my short name and does not match the name on my id cards. What should be done in this case?...

I have uploaded the kyc document since 2 weeks and it still gets rejected everytime, the address proof is also matching the rental agreement address but I don’t know why it’s till being held, kindly look into it and let it through. Thankyou...

I have ordered my package through nike and it was stuck in custom clearance. I have submitted my documents several time and each time they have rejected it stating that my documents address is not matched with delievery address. They have mentioned the option to submit additional documents if the address on kyc documents are not matched with billing address. I am tired of attaching my additional documents to that field like rent agreement...

My order number G[protected] of nike shoes is not getting delivered and is stuck in custom even after submitting my KYC documents multiple times. Please resolve my problem as soon as possible....

I order in Alibaba I give old working address by mistake so no proof to give to for kyc wt i do please help me...

I have a shipment that is stuck because of my KYC getting rejected again and again. The delivery address is slightly different from the address on the KYC documents. Kindly help me with it....

This is regarding the KYC getting rejected every time, I ordered some products from amazon.com and I am stuck at KYC, I am trying to upload my college fee receipt as it has my address and my name but still, it's getting rejected I also tried with the hotel receipt but still there is no luck.
I am from a different state so, of course, my all documents have the address of my hometown, right now I am doing my college in different states...

Hi. My billing address is temporary and my id proof is having slightly different address..therefore my kyc is denied.please guide me what should I do?...

The KYC details of the address are being submitted but Aramex is refusing to accept them. The address and the KYC document are the same....

I just updated my KYC document and I made a mistake but I happened to upload the same. My delivery address is different than that of the uploaded document. So how can I resolve this problem. Please reach out to me as soon as possible to solve it at the earliest....

My parcel has been out on delivery for two days now, and I still haven't received it. I called the office in pietermarizburg branch the women didn't have some time to listen to what I was saying. The truck driver didn't even try to contact me I need my parcel and I'm confused what to do...

I have ordered an item from nike.com with tracking number [[protected]] and i have been asked to upload my kyc document through sms and mail. I have uploaded my kyc but has always been rejected everytime i submitted. And i have been receiving messages that i have to upload my kyc to clear my order. . What should be done in this case? Please resolve...

Hi Team,

I have ordered a shoe from nike (shipment no. [protected]) and it’s been hold by aramex. I have been asked for KYC documents and I have provided all the requested documents (i.e. aadhar card (front & back), pan card, current rent agreement and electricity bill) multiple times and even dropped them an email with the same documents but still they aren’t clearing my courier.
Could you please look into this...

I have submitted my kyc details but due to the address mismatch it’s been rejected, then I have uploaded my college ID card for the kyc verification but still it is getting rejected and I don’t know the reason, customer service interaction is not good....

Hello Sir,
My KYC Uploaded Document has been rejected due to "Consignee name does not match with provided KYC documents .” This issue occurred because The Account was created with my nick name and automatically the order got placed with that name, now the problem is that my every Document is Named With My official name and I can't do anything regarding this cause no updation is possible in my documents as it's not an easy task to...