Aramex Couriers Complaints & Reviews

Fraud fee asked by aramex & mentally harrassing by keeping my product n not even responding properly. Item is 2500 inr they charged 2300 custom fee tracking [protected]

....

I got a offer gift n I paid 31 usd to the sender to ship from Aramex.
Aramex delayed the kyc procedure firstly now they are charging 2300 inr which is 100% total amount of actual item n shipment valuer for it. I need help it's a gift firstly n they are charging so much fees....

Our bill is not provided for the shipment made on Dec 15 2022 to south africa providing AWB number [protected]...

A shipment from Nike was due to arrive but is not being cleared by the Amarex office despite Employee ID and Bank Statement with the same address as shipping address being uploaded by me.

I have undergone this process 4 times.

Are they not reading or downloading the documents being sent to them....

Dear Consignee,
Your provided KYC is rejected due to Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address. for Your shipment [protected] from eShopWorld .
Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) using the Link https://customs.in.aramex.net/kyc/Redirection.aspx?page=j9A4M...

I have submitted rent agreement as address proof since my KYC address doesn't match with the shipment address, still my documents keep getting rejected and I keep getting mails saying my KYC address doesn't match with my shipping address. Tracking number : [protected]...

Today received a call from aramex stating my kyc is pending and i have been sent message and email containing link to update kyc. But didn't receive any email or message....

I had ordered a product from Nike and i was asked to submit kyc documents. i submitted everything immediately and still kept receiving the message where it says kyc rejected. this is absolutely terrible. i have been sitting entire day and submitted all the right kyc documents in the right format almost 3-4 times a day. My package is getting delayed every single day and this is not done. There’s nobody to contact and the mails are also not...

Hi Team
Currently, there is a shipment with tracking number [protected] stuck in India (invalid identity proof documents). Which was ordered from Nike.com
My Nike account is under my nick name Rohit Singh Kaira, and my shipment is also under my name, but my official name is Umesh Singh Kaira. I ordered this pair of shoes from Nike.com and all KYC documents have already been submitted under my official name, Umesh Singh Kaira....

One of my shipments from Nike is stuck with customs. Aramex asked me to get a KYC done. I have submitted KYC multiple times. Everytime it gets rejected with same reason. It says deliver address is not the same as in KYC Document provided. The address in my Aadhaar Card is my permanent address. Right now I am at a different place. I live on rent. I have also attached valid rental agreement papers. Still it is getting rejected. Everyday I receive...

My shipment no [protected] coming from China has been stuck in customs from past one month.
First I was told that it is stuck for commercial invoice. Which was provided, after that they asked for payment proofs.
I am running a small business from home. Have ordered imitation Jewelry worth $15.
My terms & conditions with seller was I would do payment after receiving the parcel. They contained sample pieces of new designs....

My consignee name for my order does not match with my KYC details due to a basic typo. my consignee name is manta Singh, my name is manraj Singh, pls correct this and deliver it to me...

I have made an order for Nike Shoes and the reference number is [protected]. Aramex couriers have rejected my KYC 3 times in just under 24 hours, which is ridiculous. There is no way you can contact them, no helpline numbers and if you submit a complaint request they will say it is processing.

Secondly, I have submitted my voter card and Aadhar Card for my KYC, though I'm living in a temporary address for which I do not have...

I have made an order for Nike Shoes and the reference number is [protected]. Aramex couriers have rejected my KYC 3 times just under 24 hours, which is ridiculous. There is no way you can contact them, no helpline numbers and if you submit a complaint request they will say it is processing.

Secondly, I have submitted my voter card and Aadhar Card for my KYC, though I'm living in a temporary address for which I do not have...

Consignment/bill number - [protected]

I have repeatedly completed my KYC. shared office ID card (delivery address proof) along with passport and PAN Card but they keep rejecting it saying that the delivery address does not match....

I am a student currently studying and based in Bangalore, however all my National ID cards bears the address of my permanent home address from another state.
However even after multiple attempts to clear the KYC for customs of my order from Nike.com, it keeps getting rejected “due to Delivery Address does not match with provided KYC.”
I have submitted my rent agreement and electricity bills and have attached legit documents...

I am a student studying in Bangalore, ordered a shoe from Nike.com, but all my National ID cards bear from my permanent address from another state.
However even after submitting my Rent agreement and electricity bill of my current PG, all attempts to verify the KYC “due to Delivery Address does not match with provided KYC” still gets rejected.
It doesn’t make sense since I have always attacked legit documents with proper...

I had ordered 2 pair of shoes from Nike which is presently stucked in custom clearance since i am not been able to provide the delivery address proof.
I have ordered at my office address and has put a sub name (Häcker Kitchens) for my company instead of the exact name (Kanu Kitchen Kulture) while ordering howevere the rest of the address is correct and matches with my order details.
I have submitted the KYC thrice by attaching...

I have given a different address for delivery than my permanent address mentioned on my KYC documents but i attached supporting document for delivery address in the form of Bank account book which has mentioned the same address. What should i do?...

Hi, my Nike order has gotten stuck in customs. Aramex asked to provide KYC info for identity & delivery address proof. I did both but they're rejecting it cause address in my Identity proof (my aadhar card one) doesn't match with the one I provided for address proof ( my flat rent agreement where I live currently). What am I supposed to do when I don't live in my natives. It doesn't make any sense. Please look onto this matter & try to fix...