Aramex Couriers Complaints & Reviews

I’ve ordered a pair of jordan’s from nike which are stuck at Bangalore customs.
My KYC document is having a bit mismatch from the address on my shipping address.I’m trying to contact Aramex but there’s no response....

Dear sir/madam
Hi Your shipment [protected] from dbrand is on its way to India but cannot be cleared from customs due to: Consignee name does not match with provided KYC. Please share KYC Documents in consignee name and address they are sending me like this sir but i submitted my documents clearly but its getting rejected because the address provided by me is different from the address in my documents sir because i am a student i have...

In order to get the custom clearance, my husband has so far provided the required documents and ID twice; however, there is literally no update on where our package is. We have no idea on what’s happening and this is definitely not an appreciative customer experience.

Could you pls let us know what’s happening and when are we going to receive our package?...

Nike swnt me the correct adress but aramex is missing the locality...

HAWB bill no. [protected] ordered Item stucked at Clearance due to KYC

already uploaded KYC Documents and also mailed to [protected]@aramax.com still its not get positive reply from aramax, receiving mail and mesg for upload KYC add mismatched from many days, please look into it and solve the same as soon as possible. Uploaded KYC is in Details address and correct one Please approve the same and clear Courier....

I have provided adhar, pan and Driving licence...i am currently posted at bank of India lohatia branch Varanasi..i provided photocopy of passbook which is local address proof. Still they are txting and calling that my order is rejected due to KYC. I've mailed them many times but no resolution provided frm their side.

My shipment no. Is [protected] & tracking no.[protected]....

I am now complaining for the second time as my shipment is stuck due to KYC details. I have uploaded KYC many number of times and mail sent to Ms seema of Aramex India, wonder what these guys are upto. they are now sending a destruction letter at the address and that delivery is also failed . The delivery guys do not bother to call me and the status put is delivery failed. God only save me now and give good sense to ARAMEX guys....

I have given temporary address while ordering products and my identity proof is not matching at custom clearance what should I do?...

I am facing issues in uploading my kyc documents.. I am continuously try it over 15 times but result is same, It's been 4 days.. Their page is not working and always it's getting failed.. My shipment id is
[protected].....

I have ordered a shoe from Nike and gave my temporary address due to which my customs couldn’t be cleared....

Hi I ordered shoes from nike and my kyc is getting rejected again and again as I ordered shoes for my friend who lives in gurgaon but the order is under my name. I submitted KYC and Rent agreement of my friends name as the name of both documents and delivering address should be matched. But order name under which it got placed(which is mine) and the consignee name is different....

I’ve ordered shoes from nike and received a message from aramex courier service to provide my documents and it was mentioned that the address on the documents should be same as the address to which the order is placed, as i am a student studying away from my home in another city it is obvious that my address will be different. I’ve been providing my documents repeatedly and they’re getting rejected and the product got stuck at the customs....

I had placed an order on the Nike App on 13/07/2022 I was able to track my order until 21/07/2022 however after that I am unable to track my package. I raised a request with Aramex. And they told me that my shipment is in Mumbai. On the 23/07/2022 I received a call from Aramex asking if my package was delivered. I told them I haven’t received anything yet. The person on the other line told me that their local delivery partner has told them...

Hi, my order is stuck at customs due to KYC getting rejected because the address on my KYC being different from the shipment address. I provided all the necessary documents, the gas bill which is in my mother's name and my passport to prove the relationship, yet it got rejected. I don't have any documents in my name as I live with my parents. Kindly help resolve this problem!...

Greetings To You.
I Had Recently Ordered Some Items From NIKE Online Website in the Name Of My Mother Sapna Sharma with Her Name Attached with the Delivery Address.

The NIKE People assigned Aramex as Courier Partners. They Asked Us For KYC in which an Address Proof like Aadhar Card and Pan Card was to be provided and if The Delivery Address was different from KYC, we had to submit Additional Documents like bills etc.br...

My shipment number is [protected].
My KYC documents show my residential address. The delivery address I provided was of my company's office. As instructed by Aramex, I have provided documents which support the delivery address which include my company Pan Number, GST number, Trade license and even bank statements. Still they are holding back my shipment at New Delhi customs. Aramex keeps on rejecting all the valid government documents...

Sir, I am student & i ordered a pair of shoes from nike.com & the address I given in the delevery address is not match the kyc documents. So the armex courier service rejected my kyc & not delivering the package. What can I do for this . Pls provide some help...

I ordered shoes from nike app with aramex bill [protected]. It states that if you have a different shipping address than your doc than you need to provide a proof of address. Which i did in the form of a hotel booking receipt as i ordered while i was on a vacation in srinagar. Now they have told me that my kyc is rejected and my shipment will not clear. I can't extend my stay beyond 31st july and wait for delivery. I have provided them my...

I have been getting these continuous calls and messages from Aramex stating need for KYC documents for shipment(shoe ordered from Nike site on 8th July, 2022) clearance. Infact, I have already uploaded in the link and also mailed Aramex every needed Informations on 13th july, 2022 itself. This is very upsetting and mark of poor service, kindly look into the matter and update the delivery . Shipment no [protected]...

I ordered a shoes from Nike.com I submitted my details my pan card and driving license but I got rejected, driving license was not physical, but now I have got it, how can I now reapply for the kyc completion...