Aramex Couriers Complaints & Reviews

My shipment consignment HAWB bill no. [protected] is not being delivered due to a mismatch in my KYC documents and delivery address. Since I am a student and living in a rented apartment, thus my identity documents do not bear my current residential address. I have uploaded multiple documents like electricity bill and gas bill all bearing my landlord’s name. My original documents like Aadhaar card etc bear my permanent address prompting...

I have orderd a pair of shoes from NIKE official website and the product is due to be delivered by ARAMEX. They sent me an email with KYC submission request ink but it's not working. Kindly Help....

I don’t have a document in my name as an address proof, it’s in my fathers name. This is not getting cleared at customs so how should I go about it ?...

My order number is [protected]. The delivery address is different from the one provided on my kyc. I’ve tried submitting my adress proof multiple times but it keeps on getting rejected...

I ordered stuff from nike.com, they sent my order via Aramex Couriers. I'm getting a message everyday that they wan my KYC information to deliver it to my address. I have provided the info multiple times and they outright reject it everytime, saying the address don't match. The address is for the same house, written a bit differently on KYC documents. Their customer support doesn't answer at all. My product worth 15k is stuck. No proper response...

Hey there i have ordered a pair of nike shoes. But I have mentioned the correspondence address. Right now I don't have any id bearing the same delivery address. So I request you to kindly consider that address as the genuine one or change the address to the address that is mentioned in I'd prrof...

I ordered shoe from nike.com, they sent my order via Aramex Couriers. I'm getting a message everyday that they wan my KYC information to deliver it to my address. I have provided the info multiple times and they outright reject it everytime, saying the address don't match. The address is for the same house, written a bit differently on KYC documents. I am in rented house how can both permeant and corresponding address same on original documents?br...

Hi this is regarding my parcel with tracking number [protected] for which i submitted KYC on 12th march and kyc documents were approved as well but there has been no update on the tracking information after 14th march,
so please tell me wheres my shipment currently and whats its status.....

Currently I am a civil servant and therefore my place is posting changes every now and then. With Aramex, i tried to explain it to them the same and i also provided my official id signed by the Deputy Commissioner but to no avail. I have not received a single reply when raising a ticket on their website. I also submitted my residence LPG connection receipt in vain. I want that they either get my product delivered or change the delivery address...

Re reference number: BN[protected]
My parcel was first onboard for delivery on the 24th of February, no delivery was attempted as someone was home all day to recieve the parcel and nobody knocked on the door. It has been 3 weeks now and I am still waiting for my parcel to be delivered. I have called multiple times and been given the same story each time that an urgent delivery will be arranged but nothing happens. This package contains...

My delivery address is same as the KYC address. However, there is a cross road information that is missing. This incident was from 2 weeks ago. Though the status says that the customer ID is received, it does not say the status of my delivery. Please consider this issue and pass my courier from the customs....

I placed a return request from Nike app. I choose a return pickup date as 11th March. Suddenly on 9th March they cancelled my pickup n told me to arrange a new pickup. I did arrange a new pickup date from Nike. New pickup date is 14th March. Then I called aramex regarding that still they said u need to generate new date for pickup. How many times I’ve to be place a new return request ? Really tired of aramex.. they ain’t coming for pickup...

Hey, I had ordered a Nike shoes online and it needs a kyc document that mentions my delivery address. The delivery address is a new place that we are renting and hence the verification is getting failed everytime I try to upload the documents. Please resolve it and deliver the shoes asap...

My address is little different than that on kyc document just lane no. Not in kyc document. Please approve it....

Kindly send me link which does not gets expired every time I try to open it for KYC documents submission….. thank u...

I had ordered clothes from nike, but aramex couriers is not allowing to get my courier through, they rejected my kyc due to address mismatch on my kyc and my delivery address is different, but second time I have sent them my rent agreement and also my credit card bill statement in which on top left side my address is mentioned clearly, still today I received a mail that your address mismatched the kyc address ????how many id proofs I need...

Hi. my tracking no. is [protected] . I have ordered some stuff online for personal use but it is stuck with Indian customs. The reason is address mismatch. I have put up my office address where I am working 9am-6pm. Therefore, It was unable for me to receive the courier at my residential address. I have provided affidavit declaring it and also my job letter, but it is still rejected. please help me. Thanks...

I have provided kyc doc and my current address proofs multiple time but they are rejecting the kyc

Please help me...

Hi, I ordered shoes from nike.com with HAWB bill no. [protected]
and my current address is not similar to permanent address. But I have shared the current address proof (electricity bill) but my KYC documents gets rejected. Please consider my request and deliver my courier.
Thanks in advance !!...

They never deliver my parcel since December 2021 untill now...