Aramex — Kyc rejected due to name mismatch

Address:House 269, Sector 55, Gurgaon, Haryana, 122011
Website:www.aramex.com

Hi I ordered shoes from nike and my kyc is getting rejected again and again as I ordered shoes for my friend who lives in gurgaon but the order is under my name. I submitted KYC and Rent agreement of my friends name as the name of both documents and delivering address should be matched. But order name under which it got placed(which is mine) and the consignee name is different.
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Hi Sakshi Singh 👋🏽 Your shipment [protected] from eShopWorld is on its way to India but cannot be cleared from customs due to: Consignee name does not match with provided KYC. Please share KYC Documents in consignee name and address.. Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) to clear the shipment. Hurry up and attach your documents to receive your shipment faster! 👉🏽 https://customs.in.aramex.net/kyc/Redirection.aspx?page=Br92M
Hi Sakshi Singh 👋🏽 Your shipment [protected] from eShopWorld is on its way to India but cannot be cleared from customs due to: Consignee name does not match with provided KYC. Please share KYC Documents in consignee name and address.. Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) to clear the shipment. Hurry up and attach your documents to receive your shipment faster! 👉🏽 https://customs.in.aramex.net/kyc/Redirection.aspx?page=Br92M
Exactly same problem just ordered with my nickname and now kyc is being rejected

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