Archies Online Complaints & Reviews

Dear archies,

I am kuldeep bairwa. My registered email - id is [protected]@gmail.com
I had ordered 3 items on[protected] at 07:10 pm with the
Order no. : al[protected]
It contains
One choose to be happy floral mini book
One boofle simply the best mug
One archies original gals pocket perfume

I paid the entire amount. However, i received the wrong product. Instead...

Dear archies,

I am kuldeep bairwa. My registered email - id is [protected]@gmail.com
I had ordered 3 items on[protected] at 07:10 pm with the
Order no. : al[protected]
It contains
One choose to be happy floral mini book
One boofle simply the best mug
One archies original gals pocket perfume

I paid the entire amount. However, i received the wrong product. Instead...

I'm really upset with the service. I placed order exactly a week back and I'm not receiving any update. There is no option to even track the order. Apart from this, I've tried reaching over the customer care number and even sent a mail but haven't received any response.

I want the package to be delivered at the earliest or my money should be refunded....

I placed an order on 11th feb. The person who received the order told me that some products were missing from the order. Order number is al[protected].
The perfumes (Park avenue) - for the package were missing, only the card was delivered. Please make sure to deliver the missing package. I tried calling customer care many times but no one answer.
This is the description of the product i ordered.
'stunning valentine's...

I placed order in 11 february 2018 in archiesonline.com and money was deducted too from my account. After that i didn't get any confirmation mail or message from archies regarding confirmation of order.
I tried to call many times to customer care of archies but i didnt connect to them.
I request archies if order is not placed then please refund my money.....

I had placed an order with Archies online on 7th Feb.

Order No: AL[protected]. Three items were included in the order:

1) Park Avenue Gift Set For Men

2) Mug For Valentine's Day With A Romantic Quote

3) A Greeting card.

However, the package I received today had only Mug (item 2) and the card (item 3). Item 1 is missing?

Best,

Nitu...

They say the most special way to say you #care#. My advice is to reframe it as untrustworthy.

They really don't care for feelings. Least bothered to call back to find the root cause of problem. Unprofessional staff. Everytime you call them they would drop you a mail simply copying and pasting on the mail. They don't even understand what client is trying to say.

Pathetic...

I purchased a peanut cartoon wall calender, and paid for the shipping as well. However, archies sent me a emoji calender, and upon contacting their online customer support desk, i am now being asked to do the following:
1. Ship back the wrong product back to them at my expense
2. Pay additional shipping charge of rs. 80 (Not sure for what??)
3. They will issue a gift card with a reduced value of 5% (Not sure for what??)...

Sir,
I ordered a greetings card on 21st january and already paid the amount but they are not delivering the product. I called and mailed them repeatedly but not getting satisfactory results. These type of websites cheating many people now a days kindly take some step and help me to refund my money or to get my product. Thank you. Order no. : al[protected]
Ordered on:[protected]:24 am....

Hi,
I purchased a clock and a birthday card for my friend,
The seleceted delivery date is on 19-1-19, but unfortunately while hecking tracking id the product has not yet shipped 😑

The assurance given by archies is just a peice of..! I will never recommend archiesonline shoppingb to anyone
Worst servce ever
Plz deliver the gift package asap...

I booked a flower bunch and a big teddybear for my wife but did not receive the gift, flowers my wife received, but instead of teddy bear they again sent flowers after 3 days, with same message. I have pics of order number and the bank statement for amount deduction, did not receive any email from them confirming order. Order no. Al[protected] of rupees 6499. Please refund my amount or deliver the gift at the earliest. Thanks. Vaibhav...

Dear Sir, We had Ordered 50 New Year Greeting Cards and made the payment of Rs. 810/- through the credit card of Shri B Mondal on 24.12.2018. It was promised by Archies to make the delivery of the Cards at our premises C-2A/1003, Golf Link Residency, Sector 18-B, Dwarka by 28.1.2018.
Customer Care was reminded on 2/1/19 and 8/1/19. No appropriate response from your Customer Care except advising us for forwarding our request to the...

These orders were placed on 07-12-18 which they told will be delivered on 02-01-19 we have selected 4 items in that 1 item was deliverd on 03-01-19 other 3 items were pending and we made frequent complaints and on[protected] item was delivered again we have 2 items pending now
Is this the customer care of archies which is a branded company we need refund for all the thigs coz we did not receive prompt delivery and your customer care...

Dear team,

This is to inform that i had placed an order on nov 5, 2018, however we had returned that parel to archies back on nov 23, 2018 but till date they had not processed the amount, i spoke to customer care many times, only they are requesting everytime please provide some time. They are not answering what app messages, email and disconnecting our calls mr mr lokesh, sonali and etc,.

Just for rs 699, they...

My husband sent me gifts from us for my anniversary and wanted them to be delivered on 4th jan, 2019.
I received the package on 25th december, 2018. Although the delivery date requested was clearly 4th january, 2019.
Not only this, there were five items as per my husband and as per the enclosed list of items mentioned on the receipt inside the box says expected items to be 5.
Expected items list -
1. Ferrero...

I ordered a cake and flowers from archies online. I must say you people have a very poor service. No one has called me to confirm anything. If it's a birthday cake you must hv written at least a happy birthday on it nothing has been written on it. Inspite i mentioned it that it should be written. Also the cake wch i booked online and shown in the picture was not delivered it's totally a different looking cake. And wen it was delivered to...

I ordered a a combo pack of same day delivery product for my fiancee on his birthday. So on that day due to a sudden emergency he was not available to collect the product when the delivery was attempted at 11am. As soon as i knew abt it.. I did contact the customer care helpline and asked for help. I am really sorry to say, they denied me to deliver the product for a second time and neither they said they will refund me the money as they...

Dazzling violet t-light holder
Code: [protected]
A stylish violet and sparkle coloured textured glass t-light holder to adorn any place. This is a great t home decor item to illuminate your house at the time of festivities. The product comes along 1 wax t-light. 1.
This is my product i have ordered at 6 november n expected date i have deliverd 9 nov. But today is 15 yet not my product is delivered. From 10th of nov...

I ordered a personalised white love mug code: pr-lov-010 on 04/11/2018 with order no. Al[protected] and had paid 299 rupees via paytm.
I got an order confirmation email on 5/11/2018.
Today, on 11/11/2018, i wished to track my order on the archies online official website (https://www.archiesonline.com/user/order-status) and i was told there is no order with the given order number (Al[protected].

I...

I ordered bhaidooj gift 4 my brother to gurgaon... I had received the confirmation message too. Even i received the dispatched message also but till now my order did not get delivered.. I have the tracking number. When i put that tracking number for checking my order status. It shows no order found... My payment have also deducted from my account......