Archies Online Complaints & Reviews

Order no: AL[protected] and date is[protected]


This is such a useless website I have ever come across. I called them on[protected] to know about products and delivery date and they said I will get delivery by[protected]if I order on same date. They told me that they can place order on behalf of me and they will send the payment link to my email for which I accepted. They placed order and sent me the payment link....

Dear Sir,
I am writing this complaint against archies just because of the very very unprofessional attitude of the delivery service of archies .This is to bring to your attention that I have made my online order on 21st of april and was promised to get my order delivered by 25th april. I would like to mention that I have placed my order for my first marriage anniversary which was on 28th april but got my order delivered on 29th. I...

Hello, sir/madam
I recently bought a finger ring on 14th april 2016 for ₹299. Just after 2 days the stones of the ring started falling. The quality of the ring is very poor because the stones fell only after two days. I am attaching a copy of the bill for your reference.
Kindly get it exchanged or get my ring repaired or give my money back.

Thanking you
Arham tanvir
[protected]...

Dear sir,
I visited Archie's gallery wave multiplex gomti nagar Lucknow.When I searching for gift I just put hand on musical gift box its cap is opened automatically. I call the worker to see it, staff member forcly told me to pay for it, when I saw the price tag of box its price 899 prints & manufacturing 2014 yr. But when I checked other same box for price its 499 & manufacturing date 2015. Price tag is changed by staff & broken...

I brought a product and it was not delivered in time they didnt delivered it afetre 15 days of delivery date also then i cancelled the product and asked for refund now it has been 1 month and they didnt refuned me the amount and they are always having excuses . I m adding the product details(order id ) below. Kindly take action against them and the literal wasted 100 rs more in calling them and harrassed me mentally by calling them again...

Hi guys,

This is the first time I m raising a complaint and you would understand how frustrated I am right now.

Archies, I thought is great brand and opted it for online delivery of few flowers and chocolates on Valentine's Day. But it turned out to be my biggest mistake in online shopping.

The product was not delivered on the requested date and more over the they have not yet given me the refund....

Dear All,

Any how the product was delivered, but lost the faith on your organisation. Booked on order on 28th Feb 2016 and gave the expected the delivery date 1st March 2016. I had ordered 2 products one is Personalized Crystal Glass painting(nothing was mentioned) and an Laser engraved Pen (mentioned as required 3 working days for production). My concerns are :

1. For pen Case: If you are mentioning 3 working...

I ordered my order on 12 feb, till now I didn't get my order nor they willing to give my money. I called many times in customer care but they biggest scum I ever come across. Somebody say, we will provide your money and some say we give your order. Order No. - AL[protected]. Don't buy any product from scums....

I placed online order on the date of[protected] and the delivery is to be done on 7-feb-2016 but the product is not delivered on that day .on the date of 12 the courier boy said them we could not deliever your product . i called your customer care so many times they always gave me wrong fake promises and words .at last i called your customer care and ask for my refund on the date of[protected] but yet not get my money. my order num is AL[protected].i...

For the gift I had purchased, there was Paytm cashback offer which I had used but still I didn't get my Paytm cashback as per the offer.

When I contacted with Customer service, first it took 20 minutes to answer my question. Then they told due to technical issues cashback was not processed and they will process it. But still I didn't get any cashback.

I emailed them as well regarding the same but still no reply....

I had placed an order to be delivered on Feb14, but as on 29Feb it has not been delivered. And when I contacted Customer Service, they say they couldn't find the address, whereas Flipkart delivered a gift on the same address a day before without any issues. But if they couldn't find address why not contact me back? Ridiculous service by Archies....

My order number AL[protected] BlueDart via AWB No. [protected].
I ordered for a valentine hamper which had cushion, mug, Choclates, card and my note.My card and note was not delivered.i had placed the order on 8th feb and my gift got delivered on 16th feb.it did not have my card and note.inspite of calling cuatomer care 10 times they seems least bothered.Harrased by Archies.Customer care executive name:Priyanka...

Hi i again ordered through archies, i got my customized gift on time.I believe last time it was delayed because of valentine week.

Also my last orderedwhich was supposed to deliver on 10th feb but was not delivered till 12th feb. On 12th feb i went to their office and collected my gifts....

I had ordered gift for my Valentine on 5th Feb via website archiesonline.com.
I ordered early since I wanted it to be delivered on time (in my case i wanted delivery date to be 12th Feb).
I had ordered two items via Order number AL[protected].
1) Couple figurine
2) Personalised wooden plank

I had given clear instructions on how to personalise wooden plank also.
On 8th Feb I called again...

Dear Sir/Madam
I had ordered a gift online from Archies (archiesonline.com). The expected delivery date was 15.02.2016. Toady is 18th Feb and till now my gift is not delivered. When ever i call archies the make a false promise and say that it will be delivered in 2-3 hours but never happens. Tired of calling them. Would suggest consumer to never by anything from archies. Money will be wasted and gifts will be never delivered on time....

I had ordered a gift for my friend on archiesonline and it was supposed to be delivered on the 14th of February 2016 and the payment was done online and they had given me a confirmation code too. But not only the gift was not delivered, I kept calling the customer care number the following two days after waiting for nearly half an hour each and also after a query message that was sent to them, the customer care executive always promises me...

Stylish Lamp Perfume Wax Candle was ordered on 9th Feb. Order Number AL[protected].
The Lamp was delivered on 16th Feb rather than 14th Feb.I got a confirmation from Archies that the product will be delivered on 14th Feb.Still late delivery and after the late delivery the product was defected. Its paint has come off in all 3 pieces. It is so pathetic when i have already made payment in full online and still the product delivered...

Hi,


I have placed an order on 13th Feb, having a delivery date of 13th February, 2016.


1 product has been delivered on Saturday (13th Feb) 2nd Product is delivered on Sunday (14th Feb). 3rd Product has not been delivered yet


While placing an order it was claimed by website that it will be delivered by 13th Feb, 2016 7:00 PM. The same has been confirmed by a customer care...

Hi,

I Ordered Archies Love you my love hamper its includes greeting Card, Statue and love cup.and addmon as chocklates .

Product received through bluedart on 13 feb but that hamper only contain Love cup and chocklates, why you not packed the greeting card and statue its very disgusting and irriatate service of archies.

Find the attched details with image what i received.

Tell are...

I ordered a flower bouquet on 10th of feb 2016 to be delivered on 14th feb, the gift was delivered on time but the product didnot bear any resemblance to the actual product displayed on the website.

The provided some cheap bouquet along with a cheap vase and a cheap card.
it was described in the website like this 10 red roses with a glass vase arrangement with rafia knot. but the boquet delivered was tied with a thread...