Archies Online Complaints & Reviews

This order was placed one week before 14th feb 2017 and till date the same has still not been delivered. Please look into it. It's very disappointing that ven after ordering one week in advance the order is not delivered on the requested date. I had placed the order expecting archies to give a quality service. However i am really disappointed. If the product is not delivered i i need reversal of my payment immediately.

Regards,...

I had placed an order on Archies online.com on 13th Febraury 2017 to be delivered on 14th Febraury 2017. My order no. is AL[protected]. But till date I have not received the ordered product not the refund.the tracking option shows it will be hand delivered which they failed to do. Sent a mail but they haven't responded yet.

Request you to take necessary action. I want the money back from them....

Online gift was order online on archies online website on dated 9/2/2017 with order number al[protected]. Mode of payment was online and it was showing their courier available through verifying pin code. It was shown online that product will be dispatched on same day i. E. 9/2/2017 but even after 10 days not a single response /call was made. Their order cant be tracked since website is not working.
Incoming call facility on their...

I booked order no AL[protected] on dated 15/02/2017with www.archiesonline.com and the order package got delivered on 18/02/2017 by BlueDart Courier Way Bill o Waybill No : [protected]. To my surprise out of 3 item i booked one item (Golden Embellished Hoop Earrings) was missing from the package I received. I tried to escalate the matter to ArchiesOnline cust care no[protected] but no one picks up the call. Simiarly I replied to them...

Dear Madam/Sir,

I’m very disappointed to announced you that I have ordered valentines 30ck stick roses from archies site on 13th of February but not yet received anything from archies online site and it’s showing order has been delivered.

In that situation could you suggest me what have to do from my end..

Please take necessary step to the arches online shopping site so that i can back my...

Order no. AL[protected]
Order date : 12/02/2017
Expected delivery date : 14/02/2017

Order is not delivered to the person yet but I received a mail saying the product has been hand delivered. I have made a number of calls to given Delhi numbers and customer care numbers, but no one is responding to the calls.In the website they have provided customer help chat, but no response there also. Have sent mail request...

Dear,
I had booked a Item Online, while booking it I checked by pin no which was showing that they don't have service there but still i can book the item it will be send any how by and other way. It was suppose to be delivered by 16th but still its pending.Only card and chocolate is delivered rest flower and cake is still pending. I tried calling on numbers given but no one is picking phone and not even replying on chat and mails.Now...

Order details & status:
Order #: AL[protected]
Order date: 10/02/2017
Delivery date: 14/02/2017
Order status: Dispatched from archies' warehouse
Tracking #: [protected] (Blue Dart)

Scenario:
Tracking # shared by archies is incorrect, I have checked with Blue Dart, they don't have any record of such tracking #.
I sent several mails to archies, called them several...

This is my order no. AL[protected], I placed it on 01/Feb/2017 and I selected the date of 14/Feb/2017, it would be received by selected date, but unfortunately it has not been received yet. I wrote many mails but there was no any response from your side and tried to contact with the phone number also but no one received the phone call. I am very disappointed with your service. Now I want my money back in any how....

Helo sir, i send a mail yesterday, but i didnt receive any call from your side. I paid for three jewellery items on archies.com and only received one of the item(pendent) in thr gift box. While i was ordering all the products were in stock and i received the pendent set in a tight enclosed box so there is no doubt tht someone opend the box. Mistake was from your side. It was for my girlfriend and i need the product before 14 th of this month....

Issue: I ordered a product on 9th Feb, 2017 which was promised to be delivered by 13th Feb.
But there is no response from the Archies and they don't even pick up the phone call which is mentioned on their website for customer queries.

Once in a while they did pick up the phone and then disconnected.
Either I want my refund or I want to get the product.

Order number AL[protected]
Order...

Order no. AL[protected] not yet dispatched

The order no. AL[protected] is not yet dispatched. 13/2/17 was the delivery date. Please look into the matter, its urgent. I have ordered for valentine's day. what's the use if its so delayed.I have mailed so many times. called so many times but no response... I have attached the order status here.
I want my money back. Please take action as soon as possible....

I made payment Rs.1435 to deliver some stuffs(chocolates & bouquet) to Betul Madhya pradesh on 9-feb-2017.The delivery to betul-460001 was displayed as available.so I made payment and the delivery date was 14-feb-2017.
On 14-feb-2017 i got a mail from archies manager that the mentioned area is not serviceable so we are initiating a refund.

I got half refund of one product(bouquet) and did not get any refund for the total...

I had ordered a personalizes calendar and for that 12 images were required.
The email id that u provided to send the images is bouncing the mails.
Even I sent one mail with complaint but didnt get any response.
I have never seen this much irresponsible online company.

Please either process my order or refund my money because u have already spoiled my Valentines day.

I will never again visit...

Order Number : AL[protected]
Order Date : 06/02/2017
Delivery Date : 14/02/2017
Current Status : Printed and ready for packing
Shipping Address :
Manish kakran
H No.102 RZ B Block Roshan Vihar Najafgarh Near Bangali Panter Wali Gali,
New Delhi,
DELHI - 110043
Contact No. : [protected]

Special Friend Personalised Mug
CODE: FRN-MUG-005-A
Wish...

I had a very bad experience with online gift purchase on www.archiesonline.com for Valentine day 2017. The gift was supposed to get delivered by 10-Feb-2017 which has not yet delivered (writing on 16-Feb-17) irrespective of several emails sent to Archies. The email thread has been provided below with replies from both Archies and mine. Can anyone help how top take this issue up with regulators or maybe filing a criminal complaint for breach....

Can you please cancel my order AL[protected] and process refund. You are suppose to deliver items before 14/Feb. But still i'm seeing order status as Printed and ready for packing.

Now i know i shouldn't be using archiesonline for any purchases. if you cant handle request shut your system down.

I have made 100's of calls (no one answers) and waited more than 8 hr to get reply from online support agents but...

I have placed an order with archies online on Order Date : 14/12/2016 today is 16/02/2016 still my order has not been delivered completely out of 3 items onle 1 sent out.
I have tried contacting through e mail and i made several phone calls and a girl who is on reception she simply asked to call back later because they have heavy call volume. When I have asked their information like name or employee id they simply denied stating that...

Recently i ordered an item with order id:al[protected] to be delivered on 14th february 2017. But the item was not delivered and not only that if the product couldnt be delivered, i should have received a notification or a refund, which i dint recieve either. The order status showed 'printed and ready for packing '. This is absolute nonsense. I tried to contact the helpdesk but got no response. I used to be a frequent customer of archies...

Order no. Al[protected]
Order date : 13/02/2017
Expected delivery date : 14/02/2017

Order was not delivered, when we track it is showing hand delivered. We have made call to given delhi numbers and customer care numbers, but no one is responding to the calls.in the website they have provided customer help chat, but no response there also. Have sent mail request to the [protected]@archiesonline.com. Not received...