Archies Online Complaints & Reviews

Hi,
I Placed the order for the personalised birthday card on 6th jan 2017 with the order number AL[protected]
It has not been delivered to the recepient till now.Pls let mw know when you are going to deliver it. I placed the order for the birthday.Whats the point if rhe parson does not receive it on his birthday.
Please resolve the issue
I Have been contacting customer care from so many days and i am getting...

Ordered two items on 21st of December (Order Reference no: AL[protected] but both the items are still not delivered to the mentioned destination.

Moreover "Archies Customer Care" is absolutely clueless about the whereabouts of the product. After repeated phone calls and emails, I am yet to get a convincing explanation for delayed delivery.

Very much dissatisfied with their service. Thinking of lodging...

Dear Team,

I ordered Mug from Archies on 24th Dec 2016.Order Number: AL[protected].
It was suppose to deliver on 30th Dec 2016 and but till now I have not received it.

Deeply disappointed with the poor service of 'Archies'. After several followups and mails, no response has been received.

So I have decided to take necessary steps get the justice.

"Failure to deliver...

I was ordered on dt. 13th Dec. 2016 a wallet and Anniversary card with gift wrapped against above order. Same time payment was deducted with gift warp charges Rs. 50/-. After one day I received call from archies that the wallet is out of stock please choose another product for same price. I choose another product (photo frame). Order was delivered on 16th Dec. 2016 but without gift wrap for which I was paid. Now I calling customer care but...

I placed an order that was supposed to be delivered on 31st. I have been calling their customer care and querying about the same. they say they will give me a call back they are facing network issues etc etc. but never got a call back. I have sent 5-6 emails to their customer helpdesk. no response there as well. My order is still not delivered and dunno whom can I contact to get the details from them....

I placed an online order on 23rd dec. Money got deducted from my bank account but order was not placed. I have been writing mails since but no one is responding.

I placed another order & that got delivered, now process my refund.

Customer service number is horrible, no one is answering.

Seriously, very bad experience and highly irritated....

Order number : al[protected]
Order date : 16/11/2016
Delivery date : 21/11/2016
The order had to be delivered on 21st but it was delivered on 17th itself. Before ordering i called up customer care and they said it will be delivered on the date specified. Such carelessness is not at all expected out f a brand like archies! Disappointing!!...

I had ordered anniversary gift card from archies but product didnt got delivered saying wrong address.. after updating address several times still there was no update about product delivery.. there customer care people keep saying they will update status but they dont bother .. they dont even bother to call customer after gvng fake promises.. after requesting for money they was no action taken. Its biggest chor company.. pathetic co and service...

I ordered a gift for a friednd. First week not deliverd first they said address is wrong so it returned to warehouse when i confirmed to redeliver, they confirmed will deliver with in 5 days after five days again they said order returned to warehouse as courier facility is not available to your address (Gurgaon). After a month when i again confirm to redeliver they changed the order without informing me replace antique piece to choclate box....

I am swapna ordered rakhi with sweet which has to be delivered on 18th aug today is 21st aug very late i want to cancel the order please.
My email : [protected]@gmail.com

Order details :
Order number : al[protected]
Order date : 16/08/2016
Delivery date : 18/08/2016
Payment mode : payu gateway


Shipping address :
B jagadish
Ii-5 mch qtrs, east parsigutta...

Have placed and order for 3 rakhi set along with 250 gm of kaju katli and 1 kg of rasmali.

The order which was delivered wass only 250gm og kaju katli and 2 rakhis.

Pease clarify the reason for the same. The order number is al[protected].

Please clarify me if i have made a payment of all the items why only partial delivery.

Is archies trying to commit fraud with me. Highly unprofessional...

I have ordered rakhi and chocolates on 7th of august 2016 of value 1100rs through archies online. The delivery time i gave was 12 th august 2016. Today rhe date was 17th they didnt diapatch my order till now. Please go through this issue and dont encourage these kind of frauds, if they cant deluver by tomorrow i need my money back. I already wrote mail and spoke to customer care executive but i didnt recieve any response. Please go through...

I ordered rakhi for my brother to be dispatched at bangalore location. The order was booked on 30jul'16 with all payments done and it has not reached till 16 aug'16. Nobody from customer care is giving satisfactory response. Every time they just say this is your courier number use it to track your order. They think their responsibility is limited only to dispatching the product.in fact now they have started to disconnect my calls. Archies...

I ordered this oder on 8 aug till now i didn't get my product i tired to contact on customer care num from there was no response i want to cancel my oder, cancel my oder i m not satisfied from archies service. There was expected date 12 aug. As all know festival is near or there is no respond i m depend on them. Or i think is fake company they r making fool. I want cancel this oder...

I would like to share a very bad experience with Archies online website. I have ordered a Rakhi hamper of Rs.399 with order #AL[protected] after discount on 1st aug, 2016 and the expected delivery date was 6th aug, 2016. I have called customer care around 15-16 times and whenever I call them, they ask for whole story and put me on hold and everyday same status as "your shipment has been delivered bangalore hub" but not delivered to the...

Order number :
Al[protected]


Put name on cushion "happy birthday piyush"


Please cancel the blackforest eggless cake worth rs. 745 as u informed that it is not possible to deliver so replace the order with following:

Boyz original deodorant
Code:[protected]
Love you photo frame cum paperweight
Code:[protected]
Please help in proceeding...

I am writing this email with regards to my order #AL[protected]

my order expected to be delivered on 30th July till now it is not delivered and when i called to customer care i did not get the proper response.

It is a Birthday gift and if it is not delivered on time, i don't understand the use of the company.

In the website there is an option "Expected Delivery Date" which is not met by the...

I have booked a gift on the occosion of father's day and during booking i have clearly mention the required delivery date is 19th June'16 and they have accepted the date but they are not delivered the shipment on date.
Because of their slow responce i have missed my gift.
This is very serious issue and very bad impression of Archies.
Please take this issue seriously and resolve it ASAP....

Hi team,

I have ordered a product al[protected] and it dispatched through professional couriers with waybill number: prc524752.

Now the product is dispatched to bangalore, but it should be dispatched to hyderabad.

Its really disappointing. Please investigate and respond on the issue asap.

I want my product to be delivered to the address mentioned in the order....

Order a gift (Archiesonline.com) on 16th may which has to be deliverd on 18th of may for friends birthday.

I ordered a gift to be delivered to kerala for 18 th of may but is still not delivered. They have a helping customer care support team, but they don't have any view about the product once it is dispatched from their warehouse from delhi.

So if someone is planning to gift anything, please keep a timeline...